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PETSInternational
THEGO-TOPUBLICATIONFORPETINDUSTRYPROFESSIONALSSINCE1988
MAR2026
UNPACKING
THEUSAND
CANADIAN
PETMARKETS
M&AOUTLOOK
Whatdoesthisyearhaveinstore?
RATETHISPRODUCT
Assessingthevalueofonlinereviews
INTHESWIM
Thestateofthe
Europeanaquaticsindustry
INSIDETHISISSUE
08
Buildingaprofile
Insightsintotoday’sCanadianpetowners–whotheyare,
whattheyvalueandhowtheycarefortheirbelovedcompanions.
41
Thinking
outsidethebox
Astheuseof
automaticsolutionsincreases,themarketisrespondingby
creatinginnovativecatlitters.
29
Jointeffort
Catsarelivinglonger
lives,offeringplentiful
opportunitiesfor
innovationandgrowthinthesupplementsegment.
Channelsurfing
Asuccessful
omnichannelstrategymusttakeaccount
ofeachmedium‘s
relativestrengths.
50
Andmore:
Industryinterview:PetValu’sLindaDrysdale13
Compareandcontrast:USandCanadianbuyinghabits22
Proteincontentinpetfood26
Additives:whatdoestheevidencesay?37
HowtoapproachAmazonvendornegotiations56
Standingupforwildlife71
Anoceanofpossibilities
DivingintothecurrentstateoftheEuropean
aquaticsmarket.
67
PETSINTERNATIONAL|MARCH2026
PREMUM
AGE
30v
superpremiumcollagen,designedtostandout.
collagenplusfunctionalingredients:tapioca,resveratrol,vitamincandessentialminerals.
Interzoo2026
VISITUSAT
Hall5BoothNumber5-347
Lovedbyd。gschosenbyd。gl。vers
PREMUMPRDUCT
pet·U.p'
Www.petsup.Co.uk/inf@petsup.Co.uk
PETSINTERNATIONAL|MARCH2026
Buildingtrustinadigitalworld
Itcomesasnosurprisethattheonlineenvironmentisincreasinglyshapingourday-to-daybusiness.
Itsinfluencecontinuestogrow,particularlyfor
smallandmedium-sizedcompaniesthatmust
competeeverydaytocaptureconsumers’attentioninanevermorecrowdedmarket.
Inthisissue,weexplorethegrowingroleofonlinereviewsandhowtheycanserveasapowerful
leverforpetplayers.Afive-starratingcan
significantlystrengthenabrand’scredibility,whilenegativefeedbackmayquicklyredirectconsumerstoacompetitor.Understanding,managingand
strategicallyleveragingonlinereputationhasbecomeessential.
However,astrongdigitalpresencealoneisnotusuallyenoughformostcompaniestothrive.
Successtodayrequiresbalancingonlinevisibilitywitharobustofflineandomnichannelstrategy.
WetakeacloserlookathowpetretailersacrossEuropeandtheUSareintroducingnewbrandsintotheirassortments,andhowpetplayerscanrefineandoptimizetheirchannelstrategiestoremaincompetitiveandrelevant.
Thiseditionalsooffersanin-depthanalysisof
thepetindustryintheUSandCanada.Our
comprehensivecoverageexaminespetownershiptrends,consumerbehavioracrosswetanddryfoodcategories,andincludesinsightsfromprominent
retailersintheregion.
Wishingyouaninspiringread.
DavidPalaciosRubioEditor-in-Chief
“
Don’tbeafraidtogiveupthegoodtogoforthegreat.”
JOHND.ROCKEFELLER,USBUSINESSMANANDPHILANTHROPIST
©Copyright2026,IntermediumPublishersBV.Allrightsreserved.
Whilewe,asthepublisher,aimforaccuracyandcompletenessintheinformationandstatistics
presented,wecannotguaranteethat.Wecannotbeheldliableforanyuseofthisinformation.
Thepublisherisnotresponsibleforthecontentofadvertisementsorsponsorededitorial.
Editorialteam
ManagingDirector:PhilippeVanderhoydonck
Editor-in-Chief:DavidPalaciosRubio
HeadofOperations:LisavanRoon
SeniorEditor:JanettaWillis
Editors:LynnRadford,MandyWolters-Savage,ElizabethYouens
Design:HesterdeGier
PETSInternational
partof(QGlobalpETS
IntermediumPublishersBVNewtonstraat3
1098GXAmsterdam(NL)
+31-33-4225833content@pets.nl
PETINDUSTRYHIGHLIGHTS
Don’tmissoutonkeyupdatesinthedynamicpetindustry!Subscribetoournewsletterat,orjustscanthisQRcodeforaneasysign-upprocess.
VAFOrestructuresinbidtodriveEUgrowth
CzechpetcarecompanyVAFOhasundergonea
restructuring,creatingthreedistinctcompanies:VAFO
Praha,responsibleforflagshipbrands;VAFOProduction,whichoverseesorganizationandfactories;andVAFO
PrivateLabels,whichwillalsomanagesmallerbrands.
Thedivisionwasplannedoverayear,primarilyaimingtoseparateproduction,operationsandcorebrands.
Itaccountsformorethan60%oftheCzechpetfoodmanufacturer’sbusiness.
“Themainpurposeistohavecompaniesfocusedontheirpureactivities.Itisbettertohaveagileandsmallerteams,”MilanBartoš,CEOofVAFOPraha,tellsGlobalPETS.
Therestructuringispartofitsgoaltodevelopand
strengthenitspresenceandmarketshareinkeylocationsincludingGermanyandFrance.By2029,VAFOaimsto
reachaturnoverexceeding€1billion($1.2B).
AccordingtoBartoš,thecompany’sflagshipbrands,
BritandCarnilove,aresuccessfulinCentralandEasternEuropeandtheNordiccountries,anditaimstomirrorthisperformanceacrosstherestofthecontinent.
Chinesee-commercegiantrelaunchesJoybuyinEurope
JD.comislaunchingJoybuyinEurope,revivingabrand
thatoperatedintheregionfrom2015to2021andreplacingonlineshoppingchannelOchama.
JoybuyrelaunchedfirstintheUK,followedbyFranceandGermany.Atlaunch,itoffersover2,000SKUsfrommorethan30global,localindependentandemergingbrands,withinventoryheldinwarehousesacrossEurope.
Inpetcare,Joybuy’sassortmentspansfood,treats,leashes,harnesses,collars,beds,crates,litterandtrainingpads,
aswellashealth,wellnessandgroomingproductsforcats,dogs,fishandsmallpets.
JD.com’sambitionisforJoybuytobethefirstdestinationconsumersthinkofwhenshoppingforpetproducts.
ZooRoyalpartnerswithMedivetinGermany
VeterinaryservicesproviderMedivetissettoopeninselectZooRoyaloutletsacrossGermanyoverthenextfewyears.
ThephysicalexpansionplanoftheformeronlineretailerwasannouncedinMarch2025,withafocusonurbanlocationsstartingin2026.
ThestrategicpartnershipbetweenZooRoyalandMedivethasbeentestedintwopilotstoresinthegreaterHamburgarea.“Thesuccessfulpilotlocationsalreadyconfirmhowwelltheinteractionbetweenthespecialiststoreandthe
veterinarypracticeworks.Wewillsoonbespreadingthisconceptnationwide,”theretailersaysinaLinkedInpost.
PETSINTERNATIONAL|MARCH2026
4
PETINDUSTRYHIGHLIGHTS
LatestdealsintheIberianpetspace
Spanishmultinationalconsumergoodsandpetfood
companyAgrolimenacquiredUSfreshdogfoodproducerOllieon6February.Thedealbooststhecompany’spet
portfolio,whichincludesNature’sVarietyintheUSand
AffinityPetcareinEurope.AccordingtoUSmedia,thedealvaluedthebrandatover$600million(€506M).
MeanwhileNuzoa,aleadingdistributorofanimalhealth
productsandservicesintheIberianpeninsula,acquired
Porto-basedAgrofauna,apetmedicineandfoodcompany,tostrengthenitsleadershipintheregion.
TheSpanishcompanysaysthatithasacquired17firmsinthepastfiveyears,ofwhichfiveareinPortugal.
GeneralMillsandJ.M.Smuckerrevealpetfoodstrategies
AccordingtoDanaMcNabb,GeneralMillsGroupPresident,NorthAmericaRetailandNorthAmericaPet,speakingat
theConsumerAnalystGroupofNewYorkconferencein
February,e-commerceisdriving“themajority”ofgrowthinthepetcategory,withthecompanyalsoseeingincreasingdemandforfunctionalingredients.
“We’reexpandingsupportbehindournewLifeProtectionFormula(LPF)salmoninnovation.We’vealsoexpanded
theassortmentonourLPFseniordogfoodline,”shesays.
Althoughthecatsegmentaccountsforonlyaround25%ofGeneralMills’petsales,TikiCat,acquiredinDecember2024,isdeliveringdouble-digitgrowth.
PurposefulingredientsarealsopartofJ.M.Smucker’s
strategy.AccordingtoCEOMarkSmucker,thecorporationisupdatingthepackagingofitspetbrand,Milk-Bone,to
highlightproteincontentandfunctionalattributes.Theseare“increasinglyimportantpurchasedrivers”.
J.M.Smuckerwillalsoincreaseitsofferingofpremiumsnacksandtreats,withlaunchesscheduledforMarch.
UniãoPetrevisescostsavingsestimates
UniãoPet,formedbythemergerofPetzandCobasiin
December2025,cutitsestimatesavingsfromR$330million($53.5M/€53.5M)projectedinAugust2024toR$200-R$260million($38.2M-$49.7M/€32.4M-€42M)asofJanuary.
Therevisionfollowedadetailedpost-mergerreviewofcosts,operationsandopportunitiesbyconsultingfirmMcKinsey&Company.
Thegroupisprioritizingfourgrowthdrivers:astronger
omnichannelstrategysupportedbysubscriptionprograms;storeexpansionandbroaderserviceofferings;cross-sellingandmicro-franchisingintoadditionalstates;anddeeper
penetrationofprivatelabelandproprietarybrands.Inaddition,Petzisintheearlystagesofofferinghealthcareplans.
Greencrossaimstoraise$460MinIPO
RetailerandveterinarychainoperatorGreencrosscould
returntotheAustralianSecuritiesExchange(ASX),asplansforaninitialpublicoffering(IPO)arecurrentlyunderway.
TPGCapital,theUS-basedprivateequityownerof
Greencross,isplanningtoraiseaboutA$700million
($460M/€420M)inthisinitialoffering,targetinga
valuationofA$4billion($2.6B/€2.4B),accordingtolocalmediareports.
Ifcompleted,thelistingwouldmarkthecompany’s
returntotheASXafteritsdelistingin2019,whenitwasacquiredbyTPGforA$675million($445M/€405M).
GreencrosswasofficiallylistedontheASXin2007.
In2023,thecompanyreceivedtwobuyoutoffers
fromhealthcaredistributorEBOSGroupandAustralianconglomerateWesfarmers,bothofwhichfellthrough.
PETSINTERNATIONAL|MARCH2026
5
PETINDUSTRYHIGHLIGHTS
Europeane-commercematureswithincreaseinregularonlineshoppers
Geopost’s2025E-ShopperBarometershowstheshareof
regularonlineshoppersinEuroperosefrom48%to52%
lastyear.Thesurveyrevealedthatshoppersbuyingonlineatleastonceamonthaccountfor89%ofpurchases.
Food,beveragesandgroceries,includingpetproducts,rankamongthemostpurchasedcategoriesonline.Some35%ofrespondentsbuytheseproductsonline,with32%doingsoweeklyand58%monthly.
ASeptemberNielsenIQpetcareanalysisreportsdouble-digitonlinegrowth,withitemssuchasbeddingand
repellentsshiftingonline.However82%ofpetcare
spendingcomesfromshoppersusingbothin-storeandonlinechannels.
Meanwhile,aLoopsurveyfromAugustfoundtheinternetisthemainchannelforbuyingpetfoodintheUK(39%ofdogownersand43%ofcatowners)andthesecondmostcommoninFrance(35%forboth).
Ziglytargetsexpansionwithnewpetcarecenters
IndianomnichannelpetcareplatformZiglyaimstodoublerevenueandexpandfrom40locationsto60petcare
centersbytheendofFY2026.
Toachievethisgoal,itis“openingalmosttwocenterseverymonth”,SaurabhJain,Zigly’snewCEOtellsGlobalPETS.
“Weareexpandingourfootprintacrossamixofmetroandhigh-potentialgrowthmarkets,”hesays.Thestoreswillbedistributedacross17citieswhereZiglycurrentlyoperates,aswellaseightothermunicipalities.
Theretailerplanstoimplementacity-clustermodel,withmultiplestoresinselectedcities,aspetcaredemandvariessignificantlyacrossmicro-markets.Theretailer’sgrowth
strategyisstronglyservices-led,withveterinarycareandgrooming“drivinghigherfrequencyandstickiercustomerrelationships”,Jainexplains.
Inflationsnapshot:JanuaryCPIdatarevealsmixedpicture
ThefirstConsumerPriceIndex(CPI)figuresfor2026revealthat
theaveragerateforpetsandrelatedproductsrose0.1%inJanuaryintheEU,thesamerateregisteredintheEurozone.Veterinaryandotherpetservicessawhigherincreases,at0.6%inboth.
IntheUK,pricesforbothpetproductsandveterinaryandotherservicesroseslightlyinJanuary,by0.1%fromDecember.
IntheUS,theCPIforpetfoodandtreatsincreased0.8%inJanuary,whilepurchasesofpets,petsuppliesandaccessoriesdecreasedby1%.Forthefirsttimeinthepastfewmonths,pet-relatedservices
registeredasmallerincreasethangoods,withgeneralservicesandvetservicesseeinga0.6%riseand0.5%riserespectively.
InCanada,petfoodandsuppliespricesjumped2.3%inJanuarycomparedtoDecember.InBrazil,petfoodincreasedat0.38%,whilehygieneserviceshadthehighestriseat1.1%.
PETSINTERNATIONAL|MARCH2026
6
PETINDUSTRYFACTFILE
DATAINSIGHT
78.3%
ofownersintheUKprefer
asimpleandreliable
GPStrackerfortheirdogor
catoveramultifunctional
model,accordingtoa
surveyfromtech
companyWeenect.
TOP3INVESTMENTS
IndianpetstartupSupertails
hasraised$30million(€25.8M)tostrengthenitsend-to-endpetcareecosystemandexpanditsservicestonewregions.
Marsisinvesting$185million(€159.3M)inapetfoodfactoryinKazakhstandesignedto
haveaproductioncapacityof100,000tonsperyear.
Ukrainianpetfoodmanufacturer
SuziriaGroupinvested€6.1million($7.22M)intoawetpetfood
productionfacilitywithacapacityofupto5,000tonsperyear.
NEWAPPOINTMENTS
Zoomalia
TheFrenchpete-commerceplayer
namedOlivierLéonardasnew
CEOshortlyafterbeingacquired
byHoldingNicole,whichoperates
theJMTLeRoyaumedes
Animauxretailchain.
Hill’s
ThepetbusinessofColgate-Palmolive
hasappointedAmaliaLondono
asExecutiveVicePresidentEndto
EndSupplyChainNorthAmerica.
PostHoldings
GregPearsonisthenewPresident
andCEOofPostConsumerBrands,
whichincludestheUSmanufacturer’s
petfoodbusinesses.
TOPWEBNEWS
JD.com
relaunchesinEurope
TheChinesee-commercegiantwilloperatetheJoybuyplatformintheEuropeanmarket.
LATESTNEWS
UnderstandingCanadian
petparents
Aspetownershipcontinuestogrowatasteadypace,householdsinthecountryareshowing
newpatternsofspending,careandbrandloyalty.
ChristineCarrière
President&CEOPetsCanada
AccordingtothesurveyGettingtoKnowPetOwners,deliveredbyNielsenIQforpetindustrybodyPets
Canada,justoverhalfofCanadianhouseholds(52%)currentlyhaveatleastonepet.Andmorethanhalfofthosehomeshavemultiplepets,withnearlyathird
caringformorethanonespecies.
Breakdownbyage
Whenlookingmorecloselyatagecategories,weseethatpetownershipamong25-34-year-oldsremainsstrong,at53%.Thisgroupalsohasthehighest
proportionofpeoplewhohaveneverownedapet.
Thatpointstocontinuedgrowthpotential,particularlyasyoungerhouseholdshoppersnavigaterenting,
urbanlivinganddelayedhomeownership,whilestillexpressingastronginterestinpets.
MidlifeCanadians(aged35-54)scoreslightlyhigher
oncurrentpetownership.Adultsaged35-44report
abovethetotalaverage,at53%,and45-54-year-oldsarethehighestover-indexedgroup,at58%.These
stagesoflifetendtooffergreaterhousingstability,
establishedroutines,growingfamiliesandthefinancialabilitytosupportpets–factorsthatcontinuetodriveownershiprates.
Roomforfurtherexpansion
Despitenearingretirementage,55-64-year-oldsalsoexceedthenorm,at56%.Incontrast,Canadiansaged65-74(46%)andthose75+(28%)showownership
decline,fallingunderthenationalaverage.Itis
importanttonotethesegroupsincludeexperiencedpetownerswhomaydownsize–oradjustpettypesandcareneeds–ratherthanleavepetownership
entirely,pointingtoopportunitiesinsenior-friendlyproductsandservices.
Takingawiderview,73%ofCanadianshaveownedapetatsomepointintheirlives.Overthepast15years,bothdogandcatownershiphaverisenconsistently,withdoghouseholdsgrowingslightlyfasterinrecentyears.
Lookingahead,thereiscertainlystillroomforgrowth.Nearly15%ofhouseholdsthathaveneverownedapetsaytheyareinterestedindoingsointhefuture,whichprovidesaprimeopportunityformarketexpansion.
Importanceofveterinaryadvice
Canadianpetownerslookingforadviceturntoamixoftrustedsources.Acrossallpetowners,veterinariansarethemosttrustedsource,with60%ofcatowners
and69%ofdogownersrelyingontheirguidancefordailycare.Asvirtualveterinaryservicesincreasetheirpresence,11%ofbothdogandcatownerssaytheyaccessthem.
Friendsandfamilyaregivenasthenextmostcommonsource,consultedbyroughlyone-thirdofdogandcatowners.Thisisfollowedbypetspecialtystorestaffat
20%.Digital-firstbehaviorincreasesforownersofbirds,reptiles,fishandsmallmammals.
Sourcesofinformation
Relianceonsourcesvariessignificantlybypetspecies.Forexample,fishownersrelymoreonpetstorestaff,
onlinediscussionforumsandinstructionalvideos,
whereasthosewithmorenichepetsseenextpage
Spendingtrendsinthepast12months
Decreasedsignificantly
4%
Stayed
about
thesame
52%
Source:GettingtoKnowPetOwners,PetsCanada-NIQ,July2025(n=4,567)
Decreasedsomewhat
7%
Increased
37%
PETSINTERNATIONAL|MARCH20269
RIPE
NewzealandMade
OVEN-BAKEDFOOD
Lowertemperaturebaking
supporteasierdigestion
Gentlyoven-baked
crunchysatisfyingtexture
oven-bakedkibble
greentripe
rusticbites
《
fnutripe.official
PETSINTERNATIONAL|MARCH202611
PetownershipinCanada*
(byhouseholddemographics)
100%
50%
0%
Independentsingles
Currentpet(s)inhome
Source:GettingtoKnowPetOwners,PetsCanada–NIQ,July2025(n=4,567)
*Percentagesmaynottotal100%duetorespondentswhoselected
,Prefernottoanswer,(representing1%orlessofthesample)
Neverownedapet(s)
Priorpet(s)inhome
Emptynestcouples
Establishedcouples
Seniorcouples
Seniorsingles
suchasreptiles,birdsorsmallmammalstendtoconsultawiderrangeofonlineresourcesandgroupchats,
rarelydependingonasinglesource.
Shoppingviasocialplatformsanddigitalresearch
isbecomingincreasinglyimportant,sothereisan
excitingopportunityforbusinessestocreateclear,
trustworthyguides,quickreferencetoolsandcurateddigitalresources.Thesecanhelpspecialtypetownersnavigatefragmentedinformationandmakemore
informeddecisionsabouttheirpets.
Expendituretrends
In2025,nearlyoneinfourCanadianpet-owning
householdsfeltnegativelyabouttheirfinances,
matchingthe2024data.Delvingdeeper,however,
revealsthatsmallmammalandreptileownersfelt
betteroffin2025thaninthepreviousyear,whilebirdownersfeltworse.
Amongallpetowners,37%saytheyhavespentmoreontheirpetsinthepastyear.Thelargestspending
increaseappearstobeamongdogandbirdowners,at40%,whilefishandsmallmammalownerssawthemostnotabledecreaseinspending,at16%.
Lookingtosavemoney
Allpethouseholdswereaskedaboutthemainways
theytrytosaveonexpenses.Asubstantialnumber
seemtolookfordeals,with38%stockinguponregular
brandswhentheyfindthemonsale.Othersfocusonvalueperunit,bybuyinglargersizesforbettervalue(30%),asawayofavoidingreducingconsumption.
Oneinfourpetconsumersusecoupons(25%),whichreflectsincreasedpricesensitivityandpromotion
engagement.Another20%nowonlybuytheessentials,sodiscretionaryitemsarethemostimpactedamong
thisgroup.Channelshiftingtomanagerisingcostsisalsoastrategyadoptedbypetowners,with16%switchingtothelowestpricedstores.
Value,sustainabilityandtraceability
Petownersareprioritizingvalue,leaningtowardprivatelabelandvaluebrands.Thismakesthosesegmentswellpositionedforcontinuedgrowth.FurtherNielsenIQ
marketresearchindicatesCanadiansarerefiningtheirspendingbylookingforbrandsthatwillfulfillaspecificneed,ratherthanstayingbrandloyal.Asaresult,48%
arebuyingmorebrandsacrossmorecategoriesthaneverbefore.
Sustainabilityisbecominganimportantfactorfor
Canadianpetowners,with52%sayingitinfluencestheirpetfoodpurchases.Thisisparticularlynotableamong
bird,fish,reptileandsmallmammalowners.Whilestill
asmallpartofthemarket,thepresenceofsustainable
productsisgrowingrapidly–reaching19%in2025,
accordingtoNielsenIQ.PetsCanadahasbeenseeing
thistrendfirst-handatitstradeevents.seenextpage
Nearly15%ofCanadianhouseholdsthathaveneverownedapetsaytheyare
interestedindoingsointhefuture.
Hotontheheelsofsustainabilityistraceability.Morethan50%ofpetownersrecognizethevalueoffoodtraceability,i.e.theyseemeritinbeingabletotraceaproductoringredientfromitsorigintotheirhomes.
Reptilepetowners,followedbybirdanddogowners,ratethesignificanceoftraceabilityas“veryimportant”intheirpetfoodchoices.Canadianpetfamiliesare
clearlyinterestedinknowingwhatisintheirpetfood,whereitcomesfromandhowitismade.
Tariffsboostlocalbrands
TheimpactofUStariffshasreinforcedtheimportanceofCanadian-madepetproductsformanyhouseholds.Evenbeforethetariffs,surveyresultsshowedthatthe
country’spetfamiliesvaluedomesticallyproduced
goods,thankstoacompetitivemarketandhigh-qualitylocalsuppliers.Today,70%ofpetownerssayCanadian-madeitemsareimportanttothem,and54%reportthattheyarenowbuyingmorelocallyproducedproducts.
Thereasonsareclear.Supportingthelocaleconomyisverymuchattheforefront(57%),buttrustingthe
qualityandsafetyofingredientsisalsoveryimportant
topetowners(34%).OtherreasonsincludereactingtoUStradepolicies,accessingfresherorlocallyproduceditems,benefitingfrombetterpricingandavailability,
andknowingpetsaregettingwell-sourcedproducts.
Dataprovidesopportunities
PetshavelongheldaspecialplaceinCanadianhomes,andtodaythatbondisstrongerandmorecomplexthanever.Asthepetpopulationcontinuestogrow,sodoesthepossibilityforthepetindustrytobetterunderstandwhotoday’spetownersare,whattheyvalueandhow
theycarefortheirbelovedcompanions.
Thelatestdataoffersaclearpictureoftheseevolvingrelationshipsandwhattheymeanforthefutureof
theCanadianpetmarket.Petfamiliesinthecountryaremakingintentionalchoices,seekingtrusted
advice,balancingspendingpressures,prioritizingsustainabilityandtraceability,andincreasingly
supportingnewbrands.
IntermsofinternationalinterestintheCanadian
market,PetsCanadahasobservedagrowingdemandforCanada-basedshowsfrommanufacturers
outsideofNorthAmerica.Forbusinessesacrossthepetindustry,thereisbotharesponsibilityandan
opportunity:tomeetpetownerswheretheyareandtocontinuetoinnovateinwaysthatsupportpets,
peopleandcommunities.◆
Top3reasonsforbuyingCanadianpetfoodandtreats
Tosupport
thelocal
economy
57%
Highertrust
inquality
andsafety
34%
Source:GettingtoKnowPetOwners,PetsCanada-NIQ,July2025(n=4,567)
Reaction
toUS
policies/tarifs
45%
PETSINTERNATIONAL|MARCH202612
PETSINTERNATIONAL|MARCH202613
LindaDrysdale,ChiefFinancialOfficer,PetValu
“Roughly15%ofourproducts
comedirectlyfromtheUS”
Astariffsandtradepressuresmount,theCanadian
petretailerisupdatingitssupplychaincapabilities
whileexpandingomnichannelofferings.
DavidPalaciosRubio
Editor-in-ChiefGlobalPETS
Withafootprintofmorethan860stores,PetValusitswithin5kmofoverthree-quartersofthecountry’s
households.Atthehelmofitsfinancialstrategyis
LindaDrysdale,anexecutivewithover25years’
experienceinstrategicfinancialplanning,auditandriskmanagementacrossCanada'sfinancialservicesandretailsectors.JoiningPetValu’sboardin2021,shesteppedintotheroleofCFOin2023.
Inthepastcoupleofyears,Drysdalehasweatheredeconomicheadwindswhileoverseeingomnichannelgrowthandamajorsupplychaintransformation
–includingarecentinvestmentthatexpandedthe
company’sSKUassortmentbymorethan30%.
ShesharesherinsightswithPETSInternationalon
value-drivenshoppers,theappealofCanadian-madebrands,theroleofpetspecialtyinafragmentedretailmarketandwhyruralcommunitiesrepresentthenextfrontierforPetValu’sgrowth.
WhatchallengesareCanadianretailersfacingintoday’smarket?
Nottoodissimilartoothergeographies,Canadian
householdshaveseentheirbudgetspressuredin
recentyearsinresponsetotheheightenedinflationandrisinginterestratesthatfollowedthepandemic.
Asaresult,consumersareincreasinglyseekingvalue
ineverythingtheybuy,includingpetcareproducts,
andretailershavehadtoadapt.seenextpage
Whileourcorecustomersappreciateotherelementsoftheirretailexperiencewithus,suchasgreatproducts
andpersonalcustomerservice,pricestillfactorsin,andsowe’vefurthersharpenedourpromotionalandloyaltyprogramstomeetthisneed.
Howarerecenttradeandtariffchangesimpactingconsumerbehavior?
Changesinthetradeenvironmenthavehadarelativelyimmaterialimpactontheproductswesell,giventhe
natureofthetariffsandourstrongstableoflocally
sourcedbrands.Buttradedisruptionshavelikely
increasedeconomicuncertainty,whichhasweighedonconsumerconfidenceandwillingnesstospend,particularlyindiscretionarycategories.
Hasthisaffectedyourday-to-dayoperations?
Giventheimmaterialeffectofrecentchangesinthe
foreigntradeenvironmentonourindustry,wehaven’tmadematerialchangestohowweoperate.Wehave
takentheopportunitytoensureclearvisibilityofwhereourexposuresmaybeanddiscussedcontinuityplanstoadaptifnecessary.We’vealwayshadaverystrong
loc
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