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Thenewleadershipimperative:
Leadingthechemicalsindustryinaneraofdisruption
Apracticalguide
March,2026
RolandBerger|2
BeingaleaderinEurope'schemicalindustryhasbecomemoredifficult-Not
becauseleadersareweakerbutbecausethecontexthasfundamentallychanged
Fivedynamicsreshapingleadershipinthechemicalindustry
1
Permanentuncertainty
•Shiftfromepisodicchangeto
continuousvolatility
•Intersectingpressures:geopolitics,energy,supplychains,sustainability
•Decisionsmadewithincompleteinformationandconstantcoursecorrection
•Agilityandresiliencearenowbaselineexpectations
2
Speedvs.Structure
•Urgentneedforfasterdecisions
•Slowedbygovernance,
processlayers,andregulation
•Uncleardecisionrightsdriveescalation
•Empowermentisdesired,butinconsistentlyrealized
3
Digitaloverwhelm(notresistance)
•LeadersareopentodigitalandAI
•Butfaceuncertaintyaroundsecurity,compliance,and
application
•Digitalliteracyaffectscredibility,notjustcapability
•Confidencemattersmorethantools
4
Thetalentparadox
•Highcompetitionfortalent,yetskillgapspersist
•Technicalexpertisealoneisinsufficient
•Risingexpectationsaroundadaptability,judgment,andpeopleleadership
•Leadershipstandardsarerisingfasterthansupply
5
Leadershipfatigue
•Sustainedpressureandemotionalload
•Leadersexpectedtoabsorbstressandstabilizeothers
•Resilienceisnolongeradifferentiator—it’saprerequisite
•Supportstructureslagbehindexpectations
RolandBerger|3
Futureleadershipskillsfallintofourdimensions:Leadingothers,Leadingmyself,
BusinessorientationandInnovationmanagement
Leadershipskillsthatwillshapethenextdecade
Leadingmyself
Leadingothers
Demonstratingagilityandflexibility:Quicklyadaptingtochangingconditionswhileembracingnewideas
Showingresilience:Navigatingandlearningfromchallenges,whilesustainingapositivemindsetandworkatmosphereBeingempathic:Recognizingandunderstanding
others'emotionsandvalues,fosteringstrongrelationshipsthroughcompassion
Empoweringemployees:Creatingenvironmentswherepeoplefeelvalued,fosteringautonomyanddecision-making
Communicatingwithimpact:Sharingideasinaclearandcompellingwayandusingstoriestomakemessages
memorable
Leadingwithpurpose:Definingaclearmissionandvalueswhilealsoinspiringothers
Modern
Showingdigitalliteracy:Effectivelyleveragingdigital
toolsandAItomakedecisions,strengthenleadershipandimproveproductivity
Adaptingtochangingregulations:Proactivelyanticipateandadapttoevolvingregulatorylandscapes
Drivingbusinessmodelinnovation:Identifyingandimplementingnovelapproachestocreatevalueandstayahead
Leadership
skills
Drivingcustomerexperience:Enablingsolutionsthat
effectivelyaddresscustomerneeds,enhancesatisfactionandstrengthenlong-termloyalty
Beingastrategicthinker:Shapingaclearlong-termvision
andproactivelyanticipatingfuturemarket
trendswhilemitigatingrisks
Enablingexecutionmanagement:Ensuringplansandprojectsareeffectivelyimplementedthroughstructuredprocessesand
continuousimprovement
Innovationmanagement
Businessorientation
RolandBerger|4
Leadershipdemandisshiftingtowardpeopleactivationanddigitalcapabilities-
Expectationsareoutpacingorganizationalreadinessandcurrentcapabilities
Expectedchangeintheimportanceandreadinessofleadershipskills
Currentcapability
Capabilitythreshold
STABLEIMPORTANCEURGENTPRIORITIES
DigitalCustomerliteracy
experience
Strategic
thinking
Adaptingtochangingregulations
AgilityResilience
Executionmgmt.
Empathy
EmpoweringCommunication
CAPABILITIES
AHEADOFDEMAND
Business
model
innovation
Importancethreshold
STRENGTHSTOLEVERAGE
Leading
with
Purpose
GrowingFutureImportance
RolandBerger|5
Organizationsmustfocusontwomainareas:Upskillingtheirleadersand
adaptingtheiroperatingmodels
Apracticalguideonnextsteps
Adapttheoperatingmodel
Upskill
yourleaders
Establishpeerlearningforums
Shiftincentivestructures
1
2
Nextsteps
forchemicalcompanies
Fosteremployeeengagement
Redesigngovernanceto
enableautonomy
Developpersonalizedcoachingprograms
LeverageAI-enableddevelopmenttools
Embeddigitaltoolsandprocesses
Buildacontinuouslearningculture
RolandBerger|6
Upskillyourorganization'sleaders:Gettingstarted
Apracticalguideonnextsteps
1
Upskill
yourleaders
Establishpeerlearningforums
Fosteremployeeengagement
Developpersonalizedcoachingprograms
LeverageAI-enableddevelopmenttools
Buildacontinuouslearningculture
•Establishpeerlearningforums(e.g.,quarterlyindustryroundtables,
facilitatedconferencebreakouts,andformalmentor–mentee
pairings)whereleaderssharerealchallenges,decisions,andlessonslearned—notonlybestpracticesintheory
•Launchcross-industryexchangeprograms(e.g.,short-term
shadowing,jointworkshops,orrotationallearninglabs)thatexposeleaderstohowothersectorsapproachadaptability,innovation,anddecision-makingunderuncertainty
•Designcohort-basedleadershipjourneys(e.g.,fixedgroupsmeetingregularlyover6–12months)thatnormalizesharedchallenges,
reduceleadershipisolation,andaccelerateproblem-solvingthroughcollectivereflectionandaccountability
RolandBerger|7
Upskillyourorganization'sleaders:Gettingstarted
Apracticalguideonnextsteps
1
Upskill
yourleaders
Establishpeerlearningforums
Fosteremployeeengagement
Developpersonalizedcoachingprograms
LeverageAI-enableddevelopmenttools
Buildacontinuouslearningculture
•Createstructuredchannelsforleaderstoactivelyseekfeedback
acrossalllevels(e.g.,skip-levelmeetings,frontlinelisteningtours,
quarterlypulsesurveyswithopen-textcomments,digitalfeedbackplatforms)
•Increasedecisionautonomybyclarifyingdecisionrightsand
ownership(e.g.,decisionmatricesthatdefineteamvs.leadershipdecisions,empoweredprojectowners,reducedapprovallayersforroutineoperationalcalls)
•Reinforceaculturewhereideasanddissentingviewsarevalued(e.g.,explicitmeetingnormsthatinvitealternativeperspectives,and
leadershiprole-modelingofconstructivechallenge)
RolandBerger|8
Upskillyourorganization'sleaders:Gettingstarted
Apracticalguideonnextsteps
1
Upskill
yourleaders
Establishpeerlearningforums
Fosteremployeeengagement
Developpersonalizedcoachingprograms
LeverageAI-enableddevelopmenttools
Buildacontinuouslearningculture
•Implementtailoredcoachingprogramsalignedtofuturecapability
needs(e.g.,individualleadershipdiagnosticsthatmapstrengthsandgapsagainstupcomingstrategic,digital,andoperating
requirements)
•Focuscoachingoncriticalleadershipskills(e.g.,buildingdigital
fluency,empoweringemployees,demonstratingagilityandflexibility,anddrivingcustomerexperience)
•Anchorcoachingtoensureimpact(e.g.,self-assessments,and
selectedbusinessperformanceindicatorstiedtotheleader’srole)
RolandBerger|9
Upskillyourorganization'sleaders:Gettingstarted
Apracticalguideonnextsteps
1
Upskill
yourleaders
Establishpeerlearningforums
Fosteremployeeengagement
Developpersonalizedcoachingprograms
LeverageAI-enableddevelopmenttools
Buildacontinuouslearningculture
•LeverageAI-enabledtoolstoanalyzeleadershipstylesandbehavioralpatternsatscale(e.g.,analysisofcommunicationdata,decisionlogs,andcollaborationpatternstoidentifystrengths,biases,andrisk
areas)
•Providepersonalizedfeedbackandadaptivelearningpathsbasedonrealdecision-makingscenarios(e.g.,role-specificcasesimulations,AI-curatednudgesafterkeydecisions,andtailoredlearningmoduleslinkedtoobservedbehaviors)
•Usescenario-basedsimulationstopracticechallengingemployee
interactions,changeconversations,andhigh-stakescommunication(e.g.,virtualrole-playsforperformanceconversations,restructuringdiscussions,andcrisiscommunications)
RolandBerger|10
Upskillyourorganization'sleaders:Gettingstarted
Apracticalguideonnextsteps
1
Upskill
yourleaders
Establishpeerlearningforums
Fosteremployeeengagement
Developpersonalizedcoachingprograms
LeverageAI-enableddevelopmenttools
Buildacontinuouslearningculture
•Provideongoingaccesstocuratedcourses,webinars,andindustry-specificresources(e.g.,personalizedlearninglibraries,role-focusedmodules,andAI-recommendedmicrolearningcontent)
•Embedlearningintodailyleadershiproutinesratherthanrelyingonepisodictraininginterventions(e.g.,workflow-integratedprompts,habit-formingnudges,andreal-timecoachingmoments)
•Establishcontinuousfeedbackloopsfrompeers,teams,and
managerstoreinforcelearningandcourse-correctbehavior(e.g.,360°feedbackanalytics,performancecheck-ins,andAI-curatedactionableinsights)
RolandBerger|11
Adapttheoperatingmodel:Gettingstarted
Apracticalguideonnextsteps
2
Adaptthe
operatingmodel
Shiftincentivestructures
Redesigngovernancetoenableautonomy
Embeddigitaltoolsandprocesses
•Shiftincentivestructurestosupportleadersforenablingteam
autonomyandownership—notonlyfordeliveringhardKPIs(e.g.,rewardsforeffectivedelegation,bringingincustomerviewsintoteams,andempoweringteamdecision-making)
•Balanceoutcomemetricswithbehavioralindicatorssuchasdecisiondelegation,talentdevelopment,andengagementoutcomes(e.g.,
measuringcoachingeffectiveness,teamgrowth,andemployeeengagementalongsidebusinessresults)
•Useshorterperformancecyclesandalignmentframeworks(e.g.,
OKRs)toreinforcefocus,adaptability,andsharedaccountability(e.g.,iterativegoalreviews,milestone-basedfeedback,andcross-
functionalalignmentcheck-ins)
RolandBerger|12
Adapttheoperatingmodel:Gettingstarted
Apracticalguideonnextsteps
2
Adaptthe
operatingmodel
Shiftincentivestructures
Redesigngovernancetoenableautonomy
Embeddigitaltoolsandprocesses
•Clarifydecisionrightsandaccountabilitytoreduceunnecessaryescalationandbottlenecks(e.g.,definingclearownership,
streamliningapprovalauthority,andmappingescalationpaths)
•Simplifyapprovalprocessesandgovernancelayersthatslow
executionandundermineempowerment(e.g.,removingredundantsign-offs,consolidatingcommittees,andenablingfasterdecision
flows)
•Ensurepoliciesandriskframeworkssupporteffectivedelegation
ratherthanreinforcingcontrol-orientedleadershipbehaviors(e.g.,embeddingguardrailsthatenableautonomy,aligningriskguidelineswithempowerment,andcreatingaccountabilitywithout
micromanagement)
RolandBerger|13
Adapttheoperatingmodel:Gettingstarted
Apracticalguideonnextsteps
2
Adaptthe
operatingmodel
Shiftincentivestructures
Redesigngovernancetoenableautonomy
Embeddigitaltoolsandprocesses
•Integratedigitaltoolsdirectlyintodailyleadershipworkflowstomovedigitalliteracyfromtheorytopractice(e.g.,embeddingcollaborationplatforms,workflowautomations,andreal-timeanalyticsintoroutinetasks)
•Embedadvancedtechnologies(e.g.,agenticAI,analyticsplatforms,automationtools)intodecision-makingandcollaborationprocesses(e.g.,AI-driveninsightsforstrategy,automatedreportingforteams,andpredictiveanalyticsforresourceallocation)
•Ensureleadersbuildconfidencethroughhands-onuse,notstandalonetraining,enablingcontinuouscapabilitydevelopment(e.g.,interactivesimulations,real-worldproblem-solvingexercises,anditerative
technologyadoptionpractices)
RolandBerger|14
Fiveactionablestepstowardbecomingamoreeffectiveleaderinthenextweek
3
5
1
Digestlearningnuggets:
Committolearningone
newideaorconceptdailyfromLinkedIn,YouTube,
orotherplatforms.
Reflectonhowitappliestoyourwork
Givestructured
feedback:Provideclear,actionable
feedbacktoatleastoneteammember
eachweek.Focusonstrengths,areasforimprovement,and
Understandthecustomer
perspective:Spendtime
exploringyourCRM
dashboardorothercustomerdatatogaininsights.Think
deeplyaboutthecustomerexperienceandidentify
Itstartswithyou
opportunitiestoaddvalue
ne
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