铁路客运服务英语课件 Project 6

铁路客运服务英语LuggageDepositandConsignment

行李寄存及托运Project06ProjectSixLuggageDepositandConsignment•assistpassengerswithdepositingandretrievingleftluggageinEnglish.•explainproceduresandfeesforluggageconsignment.•answerquestionsregardingluggageregulations.YouworkattheLeftLuggageOfficeortheLuggageConsignmentOffice.Passengersneedtostoreluggagetemporarilyorcheckluggagetotheirdestination.Youneedtoexplaintheprocess,rates,duration,handlepayments,issuereceipts/tags,andretrieveitemsuponpresentationofthecorrectclaimcheck.LearningObjectivesLearningContextTrytothinkWarming-up01TrytodiscussWarming-up0102SkillsDevelopment02SkillsDevelopmentSkillsDevelopmentSentencePatternsThisisleftluggage.AllbagsmustgothroughtheX-raymachine.行李存放处在这里，您需要先把行李过机安检。Sothreebagstobestoredforthreehours.Please××yuanfirst/afterwards.在这里存三个包，存三个小时，共收费

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元，我们是先付费/后付费的。Youwillneedtokeepvaluablesonyourownperson,asLeftLuggagecannotacceptthem.重要物品请您自行看管，行包寄存处不能存放它们。Adultpassengersmaycarryupto20kgofbaggageforfree.Thecombinedlength,width,andheightmaynotexceed160cm.Forpassengerstravellingonhighspeedtrains,thismaynotexceed130cm.每一位成年旅客可以免费携带20千克行李，长、宽、高之和不应超过160厘米，乘坐动车组列车，行李长、宽、高之和不应超过130厘米。1234SkillsDevelopmentSentencePatternsAnyitemofbaggagewhichexceedstheselimitsistobeconsignedfortransport.Feeswillapply.Pleasearriveearlyatstationsforconsignment.超出免费行李范围的行李、物品，需要付费托运，请您及时到车站办理。Generally,bicycles,includingfoldableones,willneedtobeconsigned.自行车，包括折叠自行车，一般是要托运的。Putyourluggageonthescale,please.请把您的行李放到秤上。Wouldyouliketoinsurethepackage?您需要给包裹办理托运保险吗？6785SkillsDevelopmentSentencePatternsTherailwaycanofferyouHSRexpressdeliveryservices.ThisismainlythebusinessofChinaRailwayExpress.铁路提供高铁快运服务。中铁快运主要负责这方面的工作。TheLightTravelserviceprovidesdoor-to-stationandstation-to-doorluggagehandlingwithina35-kilometerradiusofurbanrailwaystations.铁路轻装行服务为城市火车站35公里范围内的旅客提供“门到站”和“站到门”的行李搬运服务。910SkillsDevelopmentThisistheLeftLuggageOffice.01DialoguePassenger:Goodmorning,isthistheLeftLuggageOffice?Staff:Yes,madam.WhatcanIdoforyou?Passenger:CanIleavemyluggagehereforashorttime?Staff:Ofcourse.AllbagsmustgothroughtheX-raymachine.Passenger:OK.AndwhatrateshallIpayfor?Staff:Howlongwouldyouliketohavethemdepositedhere?Passenger:About2hours.Staff:OK.Sothreebagstobestoredfor2hours.Please30yuanfirst.Passenger:Allright.Hereyouare.Staff:Madam,itisyourclaimcard.Pleasetakecareofitandshowmewhenyoucomeback.Passenger:Thankyou.Staff:Mypleasure.SkillsDevelopmentThisistheLeftLuggageOffice.01Dialogue(2hourslater.)Passenger:Excuseme,Iwanttohavemyluggageback.Staff:OK.MayIhaveyourluggagecheck?Passenger:Sorry,Icannotfindit.Staff:Don’tworry.Youmightleaveitsomewhereelse.Passenger:Irememberputtingitinthispocket.ButIstillcannotfindit.Staff:Canyoudescribeyourluggage,please?Passenger:OK.Staff:Letmecheckforyou.Aretheseyourbags?Passenger:Yes.Thankyou.Staff:MayIhaveyourIDcard?Passenger:Hereyouare.It’sverykindofyou.Staff:Youarewelcome.SkillsDevelopmentApassengerwantstoconsignhisbicycle.02DialogueStaff1:Excuseme.Isthisyourbicycle,sir?Passenger:Yes,whathappened,andisanythingwrong?Staff1:Sir,bicycles,includingfoldableones,willneedtobeconsigned.Passenger:ShallIpayforit?Staff1:Yes,feeswillapply.PleasearriveatLuggageOfficeearlyforconsignment.Passenger:Isee.Thankyou.(LuggageOffice)Passenger:Goodafternoon,Iwanttohavemybicycleconsigned.WhatshallIdo?Staff2:Whereto,please?Passenger:Beijing.SkillsDevelopmentApassengerwantstoconsignhisbicycle.02DialogueStaff2:WouldyoupleaseshowmeyourID?Passenger:Hereitis.Staff2:Pleasefillinthisform.Doyouwantitinsured?Passenger:No,thanks.(Afterawhile,thepassengercompletestheform.)Passenger:Bytheway,whenwillmyluggagearriveinBeijing?Staff2:Onthesametrain,atthesametimewithyou.Passenger:Thankyou.SkillsDevelopmentIwanttoclaimmyluggage.03DialoguePassenger:Excuseme,couldyoutellmewheretotakemyluggage?Staff1:Sir,pleasegototheLuggageOffice.Passenger:Butwhereisit?Staff1:Pleasegotothesecondfloorofthewaitinghall.It’snexttotheInformationDesk.(LuggageOffice)Passenger:Goodevening,Iwanttoclaimmyluggage.Staff2:Wouldyoupleaseshowmeyourluggagecheck?SkillsDevelopmentIwanttoclaimmyluggage.03DialoguePassenger:Sure.Hereyouare.Staff2:OK.Letmecheck.Sorry,sir.Yourluggagehasnotarrivedyet.Passenger:Oh,whencanIgetit?Staff2:Don’tworry,sir.Asarule,yourluggagegoesalongwithyourtrain.Soitwillcomesoon.Maybeittakesafewmoreminutesfortheporterstocarrythemhere.Takeaseatandwaitforawhile,please.Passenger:Thanks.ListeningComprehensionSectionATrytochoosetheappropriateresponsesfromthefourchoicesmarkedA),B),C)andD).03ListeningComprehensionSectionBTrytofillintheblanksaccordingtowhatyouhear.03leftmediumlargeperiodscharge

consignpresentformweightwrap04CommunicativeExercisesExercise1Matchthewordsandphraseswiththepictures.A.luggagelockerB.ChinaRailwayExpressC.luggageofficeD.luggagecheckE.leftluggageofficeF.prohibitedarticleABCEDFTheconsignmentfeeisnotincludedintheticketprice.Itischargedbasedonthetravelingdistance,baggageweightandbaggagetypes.04CommunicativeExercisesExercise2TranslatethefollowingsentencesintoChinese.Doremembertowrapupthosefragileitemsandelectronicproducts,fortheymaybedamagedduringtransportation.Youcanbuyconsignmentinsuranceforthemthere.TheLightTravelserviceprovides“door-to-station”and“station-to-door”luggagehandlingwithinthesamecity,whichcanbebookedonlinebypassengers.321托运费不包括在票价里，它是基于旅行距离、行李重量和行李类型收费。请记得将易碎物品和电子产品包装好，因为它们可能会在运输过程中损坏，您可以在那里为它们购买保险。铁路轻装行服务为同城旅客提供“门到站”和“站到门”的行李搬运服务，旅客可通过在线平台进行预订。Thestationwillkeepyourbaggagewithoutchargingafeeforthreedays.Ifyoufailtocollectyourbaggagewithinthreedays,youwillneedtopayastoragefee.04CommunicativeExercisesExercise2TranslatethefollowingsentencesintoChinese.Diplomats(外交人员)maycarryupto35kgofbaggageforfree.Childrenmaycarryupto10kgforfree.Therailwayc