《外贸英语函电》-Chapter 6

Task10

MakingEnquiriesPartⅠ:IntroductionAnenquiryistheinitialstepofabusinessnegotiation.Itisusuallymadetoseekasupplyofproducts,serviceorinformation.Therearedifferentwaysinwhichenquiriesaresent,forexample,byletter,byfaxorbyemail.Besides,theenquirercanmakeanenquirybywayoftelephonecommunicationorthroughface⁃to⁃facetalk.Inordertoobtaintheneededinformation,theenquirerhadbetterstatesimply,clearlyandconciselywhathewants—generalinformation,acatalogue,apricelist,asampleoraquotation,etc.Enquiriesshouldbespecificandprovidethenecessarydetailstoenablethereceivertoanswerthequestionsaccordingly.下一页返回Task10

MakingEnquiriesGenerallyspeaking,enquiriesfallintotwotypes.Oneisgeneralenquiry,andtheotherisspecificenquiry.Inageneralenquiry,theenquirertendstoaskforcommondata,suchascatalogues,pricelists,samplesandpictures,etc.However,inaspecificenquiry,theenquirerismorelikelytospecificallyinquireaboutthenameofcommodity,specifications,quantity,unitprice,dateofshipment,paymenttermsandpacking,etc.PartⅡ:WritingTipsAsatisfactoryenquiryisusuallycomposedofthefollowingparts:上一页下一页返回Task10

MakingEnquiries（1）Tellthereceiverwhatyouareinterestedin,brieflyintroduceyourowncompanyandstatethepurposeofmakingtheenquiry.（2）Describeindetailthespecificinformationyoudesiretoacquire.（3）Expressthethanksforimmediateattentionandthehopeofreceivingareplyassoonaspossible.上一页下一页返回Task10

MakingEnquiriesPartⅢ:SampleEmailsEmail1:AGeneralEnquirybyanImporterAfteranExhibitionDearSonia,Howareyou？Hopeeverythingisgoingwellwithyou.WewereimpressedbytheselectionofsweatersdisplayedonyourstandattheMen'sWearExhibitionthatwasheldinChicagolastmonth.Wearealargeimporterandretailerandlookingforamanufacturerwhocouldsupplyuswithawiderangeofsweatersfortheteenagemarket.上一页下一页返回Task10

MakingEnquiriesAsweusuallyplaceverylargeorders,wecouldexpectaquantitydiscountinadditiontoa5％tradediscountoffthelistprices,andourtermsofpaymentarenormally30daysbillofexchange,documentagainstpayment.Iftheseconditionsinterestyouandyoucanmeetordersofover1,000garmentsatatime,pleasesendusyourcurrentcatalogueandpricelist.Wehopetohearfromyousoon.Yoursfaithfully,JasonNotes:上一页下一页返回Task10

MakingEnquiries1.hopevt.＆n.希望；可能性Wehopetoestablishalong⁃termandfriendlytraderelationwithyou.我方希望与贵方建立长期友好的贸易关系。2.gowellwith搭配；相处得好Iwantoneskirtthatgoeswellwithmyblouse.我想买条裙子配我的上衣。3.impressvt.给留下印象Theproductsshowninyourlatestcatalogueimpressedmealot.你方最新目录中所展示的产品给我留下了深刻的印象。上一页下一页返回Task10

MakingEnquiries4.selectionn.选择,挑选5.displayvt.展示Agreatvarietyofnewly⁃designedproductswillbedisplayedinthecomingCantonFair.大量新设计的产品将在即将到来的广交会上展出。6.standn.台,架同义词:booth售货棚,摊位7.alargeimporterandretailer大型进口商和零售商8.supplyvt.＆n.提供；供应,供应品Weareinapositiontosupplyfromstockatthepresenttime.当前我方有现货供应。上一页下一页返回Task10

MakingEnquiries9.awiderangeof一系列的,各种各样的10.placevt.订购Ifyourpriceisfavorable,weshallplacealargeorderwithyou.如果你方价格优惠,我方将大量订购。11.quantitydiscount数量折扣12.inadditionto除之外Inadditiontobabywear,wealsoprovidegarmentsforadults.除了婴儿服装外,我们还供应成人服饰。上一页下一页返回Task10

MakingEnquiriesinaddition此外Inaddition,ourmachinetoolsalsosellverywellinyourmarket.此外,我们的机床在你方市场也卖得很好。additionallyadv.此外,另外YoucanpaybillsovertheInternet.Additionally,youcancheckyourbalanceororderstatements.可以在网上支付账单。此外,还能查对余额或订货结算单。13.tradediscount商业折扣商业折扣指在某种情况下,用来作为给某些类型客户（批发商、出口商等）的特惠待遇,以鼓励大量订货。上一页下一页返回Task10

MakingEnquiries14.listprice定价,价目表所列的价格搭配:pricelist价目表15.termsofpayment支付条件16.billofexchange汇票17.documentagainstpayment付款交单18.meetvt.满足Wearesorrythatwewon'tbeabletomeetyourorderthistimebecausewehavealreadybeenheavilycommitted.很抱歉！我们的承约量很大,所以这次无法接受你方的订单。上一页下一页返回Task10

MakingEnquiries19.atatime一次,每次Email2:ASpecificEnquirybyanOldCustomerDearLily,ThankyouverymuchforyouremailofSept.28togetherwiththeillustratedcatalogueandweshallreallyappreciateitifyouwillkindlyletushaveyourbestofferandasampleofyourcomputerbackpackHS⁃201108assoonaspossible.Pleasedonotfailtomentioninyourofferthequantityavailableandtheearliesttimeofshipment.上一页下一页返回Task10

MakingEnquiriesIfyourpriceisfavorable,weexpecttoplaceanorderwithyouuponreceiptofyoursample.Wetrustyouwillgivethisenquiryyourpromptandcarefulattentionandlookforwardtoyourearlyreply.Yourssincerely,RobertNotes:1.illustratedcatalogue带插图的目录Enclosedpleasefindanillustratedcatalogueandapricelist.随函附上带插图的目录及价格表各一份。上一页下一页返回Task10

MakingEnquiries2.appreciatevt.感激；高度评价ItwouldbeappreciatedifyouwouldquoteusthelowestpriceCIFSingapore.如贵方报CIF新加坡最低价,我们将不胜感激。3.computerbackpack电脑背包4.failvi.没能够OrdersmaybecanceledifyourrelevantL/CfailstoreachusbeforeDec.8th.如果我方12月8日之前未能收到你方的相关信用证,订单可能会被取消。上一页下一页返回Task10

MakingEnquiries5.mentionvt.提及,提到Asmentionedinourpreviousemail,wehavebeenofferingfreesamples.正如上一封邮件所提到的,我们的样品一直都是免费提供的。6.availableadj.可获得的；可供应的Wewillkeepyouinformedwhenthegoodsbecomeavailable.一旦有货,我们就会告知你方。7.timeofshipment装运时间Pleasekindlyletusknowtheexacttimeofshipment.烦请告知确切装运时间。上一页下一页返回Task10

MakingEnquiries8.favorableadj.有利的,有优惠的Wedohopethatyouwillquoteusonfavorableterms.我们希望你方能报优惠价格。9.uponreceiptof收到WeshallmakethedeliveryuponreceiptofyourrelevantL/C.一收到你方的相关信用证,我方将立即发货。10.trustvt.＆n.信任；相信Wetrustthatthepriceweofferedwillbeacceptabletoyou.我们相信你方能够接受我方所报价格。上一页返回Task11

ReplyingtoEnquiriesPartⅠ:IntroductionEnquiriesmeanpotentialbusiness.Nomatterwhetheranenquiryisfromaregularclientoranewone,thereplytoitshouldbepromptandcourteousandcoveralltheinformationaskedfor.Ifyoucannotreplyintimebecauseofcertainreasons,youmustexplainthatandsayhowmuchyouappreciateandthinkhighlyoftheenquiry.Enquiriesaredifferentsothatrepliesareimpossiblethesame.Alotofenquiriescomeforcataloguesandpricelistseverydayduetoadvertisementandpromotion.下一页返回Task11

ReplyingtoEnquiriesItisallrighttomakeareplybysendingthepreparedmaterialsanda“WithCompliment”slipwhichhasalreadybeenprinted.However,whenanenquirysuggestspossiblelargeorregularorders,makeuseofthegoodchancetopublicizeyourproducts.Inaddition,arequestofasampleofyourproductsisactuallyanopportunitytodemonstratetheadvantageofyourproducts.Sothereplytoitshouldbeconfidentintheproductsandconvincing.Notonlyshouldyouexpresssincerelyyourgratefulnessinthereplytoanoldcustomer'srequestbutalsomorepolitelyandenthusiasticallyinthecaseofareplytoafirstenquiry.上一页下一页返回Task11

ReplyingtoEnquiriesWhenacustomerasksforgoodsthathavenolongerbeenproduced,oraspecialrequestthatthereisnopossiblewaytomeet,youneedansweritwithcareandavoidmakingdirectrefusalwhichmayresultinoffendingcustomersandlosingpossiblefuturebusiness.Besides,youmustmakesurethatallthequestionsaskedhavebeenansweredinyourreply.PartⅡ:WritingTips（1）Confirmthereceiptoftheenquiryandrestatethedateandtherequest.（2）Respondtotheenquiryclearlyandcomprehensively,providingrelatedinformationwhennecessary.上一页下一页返回Task11

ReplyingtoEnquiries（3）Expresswillingnesstoofferfurtherinformationandexpectanearlyreply.PartⅢ:SampleEmailsEmail1:ReplyingtoaGeneralEnquiryDearJason,ItisreallyagreatpleasuretohavereceivedyourenquirydatedMay10thandwearedesirousofbuildinguptraderelationswithyouinthenearfuture.However,weshallhavetoregrettoinformyouthatyourtradeconditionsdonotconformtoourusualpractice.上一页下一页返回Task11

ReplyingtoEnquiriesWehavebeenofferinga3％discountforanorderwhosequantityisaslargeas5,000piecesforasinglestyleandweneverallowanytradediscountnomatterhowbigtheorderis.Besides,ourtermofpaymentisbyconfirmedandirrevocableL/Catsight.Ifyouwillbesokindastoalteryourconditionsalittlebit,wearefullyconfidentthatthereisagreatpotentialitybetweenourtwocompanies.Attachedpleasefindourlatestcatalogueandpricelist.上一页下一页返回Task11

ReplyingtoEnquiriesIfanyofouritemsisofparticularinteresttoyou,kindlyletusknowandwewillquoteyouthemostfavorablepriceandpertinentsampleswillbesenttoyouwithinveryshorttime.Welookforwardtoyourearlyresponseandassureyouthatyourspecificenquirywillhaveourpromptattention.Yoursfaithfully,LilyNotes:1.bedesirousof渴望搭配:bedesirousof＋sth./doingsth.渴望（做）某事上一页下一页返回Task11

ReplyingtoEnquiriesThecompanyisdesirousofasteadybusinessrelationinthelineoftextiles.该公司希望在纺织品行业有着稳定的业务关系。Wearedesirousofdoingbusinesswithyourcompany.我们渴望与贵公司进行业务往来。2.tradecondition贸易条件3.conformto与一致ThetermsintheL/Cdonotconformtothosestipulatedinthecontract.信用证中的条款与合同规定不一致。上一页下一页返回Task11

ReplyingtoEnquiries4.usualpractice惯例,通例5.asinglestyle单款6.besidesadv.此外,另外Thepriceyouquotedistoohigh.Besides,theproductionleadtimeistoolong.贵方所报价格过高。此外,大货生产期限过长。7.confirmedandirrevocableL/Catsight保兑且不可撤销的即期信用证上一页下一页返回Task11

ReplyingtoEnquiries8.altervt.改变Oncethecontractisagreeduponbybothparties,itcannotbealtered.合同经双方确定后不得更改。9.confidentadj.有信心的,自信的Weareconfidentthatthegoodswillbedeliveredpunctually.我方确信将按时交货。10.potentialityn.潜力Thereisagreatpotentialityforourproductsinyourmarket.贵方市场对我方货物的需求潜力巨大。上一页下一页返回Task11

ReplyingtoEnquiries11.beofinterestto对感兴趣同义词:beinterestingto．．．Ifourelectricfansareofinteresttoyou,pleasecontactusfreely.假如贵公司对我方的电风扇感兴趣,请随时联系我们。12.quotevt.报价PleasenotethatthepricewequotedisbasedonCIFterms.请注意,我方的价格是按离岸条款报的。13.pertinentadj.有关的,相关的上一页下一页返回Task11

ReplyingtoEnquiriesEmail2:ReplyingtoaSpecificEnquiryDearRobert,WearegladtohavereceivedyouremaildatedOct.11th,askingustomakeanofferforourcomputerbackpackHS⁃201108.Attachedisadetailedquotationfortheabove⁃mentioneditem.Bytheway,thesampleyouaskedforwillbesenttoyoubyFedexwithinthreedays.Pleasenotethatthereisnostockavailableatthepresenttime.Therefore,itisbetterforyoutoplaceanorderbytheendofthismonthifyoudon'twanttomisstheChristmasseason.上一页下一页返回Task11

ReplyingtoEnquiriesTheshipmentcanbeeffected35daysafteranorderisagreedupon.Kindlyletushaveyourresponsethemomentthesamplereachesyouandweareawaitingyourearlyorder.Yourstruly,LilyChenNotes:1.attachvt.＆vi.附上Itispossibletoattachalargenumberofpicturestoemail.可以在电子邮件里附上大量的图片。上一页下一页返回Task11

ReplyingtoEnquiries2.adetailedquotation详细报价3.above⁃mentionedadj.上面提到的,上述的4.bytheway顺便说一下,顺便问一下5.Fedex联邦快递6.stockn.库存,存货搭配:tosupply．．．fromstock现货供应tohave．．．instock有存货bein/outofstock有货/缺货上一页下一页返回Task11

ReplyingtoEnquiriesWeareabletosupplytheabove⁃mentionedgoodsfromstock.上述货物可现货供应。Wehavemanypatternsinstockforyoutochoosefrom.我们库存有多种样式供你选择。Weregrettoinformyouthatthegoodsyouenquiredaboutisoutofstock.很遗憾,贵方所询货物目前没有现货。7.atthepresenttime目前,当前8.missvt.错过,想念上一页下一页返回Task11

ReplyingtoEnquiriesPleasetakequickactionsifyoudon'twanttomissthischance.倘若贵公司不想错过此次机会就赶快采取行动吧。9.effectvt.使发生搭配:effectpayment付款effectshipment装运effectinsurance投保10.awaitvt.等候,等待,期待Weshallawaityouranswertoouremailwitheagerness.急盼复函。上一页下一页返回Task11

ReplyingtoEnquiriesPartⅣ:UsefulExpressions1.InterestsandDesires（兴趣和意愿）1）Wetakeinterestinyourcannedgoodsandwishtohavethecatalogues.我们对你方的罐头食品有兴趣,希望能收到目录。2）Weareinterestedinbicyclesinvarioussizesandpleasesendusacopyofyourillustratedcataloguewithdetailsoftheprices.我们对不同尺寸的自行车感兴趣,请寄一份带插图的目录并详告价格。上一页下一页返回Task11

ReplyingtoEnquiries3）We'llemailyouassoonasweareinthemarket.一旦我方要货就会发邮件给贵公司。4）Wearedesirousofyourlowestquotationforfrozenrabbit.我们想要你方冻兔肉的最低报价。2.Enquiries（询盘）1）ThankyouforyouremailofJune12th,enquiringforourblacktea.你方6月12日询购我们红茶的邮件已经收到,谢谢。2）Onreceivingyourcatalogue,we'llmakeenquiriesfortheitemswhichinterestus.一旦收到你们的目录,我方就会寻购感兴趣的商品。上一页下一页返回Task11

ReplyingtoEnquiries3）Wehaveanenquiryfor50tonsofchemicalfertilizer.我们收到一份询盘,要求供应50吨化肥。4）AsweareinthemarketforcolorTＶsets,weshouldbepleasedifyouwouldsendusyourbestquotationsforPandaBrandcolorTＶsetsof19and21inches.我们拟采购彩色电视机,请报19英寸①和21英寸“熊猫”牌彩电最低的价格。5）Whenquoting,pleasestatetermsofpaymentandtimeofdelivery.报价时请告知付款条件和发货时间。上一页下一页返回Task11

ReplyingtoEnquiries6）Pleaseinformusonwhattermsyoucansupplyironnails.请告知你方供应铁钉的条件。7）WehaveseenyouradvertisementinChina'sForeignTradeandshallbegladifyouwillsendusparticularsofbedsheetsandpillowcases.我们在《中国对外贸易》杂志上看到你们的广告,请告知有关床单和枕套的详细情况。8）Willyoupleaseallowusaspecialallowanceonannualtotalpurchaseabove＄500,000？如果我们年购买额超过50万美元,你方会给我们一个特别的折扣吗？上一页下一页返回Task11

ReplyingtoEnquiries3.Replies（回复）1）ThisisinreplytoyourenquiryofOctober8th.答复你方10月8日的询盘。2）Regardingyourenquiryfortypewriters,wewishtogivethefollowinginreply.对于你方关于打印机的询盘,我们愿作如下答复。3）WewelcomeyourenquiryofMay26th,2007andthankyouforyourinterestinourproducts.欢迎你方2007年5月26日的询盘,并感谢你们对我们产品的兴趣。上一页下一页返回Task11

ReplyingtoEnquiries4）Weattachourlatestcatalogueandapricelistgivingdetailsyouaskfor.随函附寄最新目录和价格单,上面有你们要求了解的详细情况。PartⅤ:PracticalEmailWritingsSample1:ReplyingtoSpecificInquiries回复具体询盘To:RockyLeeFrom:HugoLiSubject:Quotesfor200WPowerInverter上一页下一页返回Task11

ReplyingtoEnquiriesDearMr.Lee,ＶerygladtoseeyouintheCantonFairyesterday！Concerningyourinquireditem＃TD⁃JIC2685,pleasefindourofferasfollows.Alsoattachedisthequotesheetindetailforyourreview.Item:200WPowerInverterArticleNo.:TD⁃JIC2685Specification:Couldprovideavarietyofelectronicproductswithsafeoperationcertificate＆testingreport:ETLPackaging:Colorbox上一页下一页返回Task11

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