2026亚洲 AI 业务应用就绪度与可及性调研报告 The AI Business Application Readiness and Accessibility Survey

一AlibabaCloud

TheAIBusiness

ApplicationReadiness

andAccessibilitySurvey

2

AboutThisReport

AlibabaCloudcommissionedthisin-depthreporttounderstandtheappetiteforartificialintelligence(AI)productsacrosseightAsianmarketplaces:HongKong,Indonesia,Japan,Malaysia,thePhilippines,Singapore,SouthKorea,andThailand.Thereport

examinestheappetiteforAlsolutionsandtheiracessibility.Itexploresbothambitionsfor,andbarriersto,successfulintegration.Inordertogatherdataandinsights,AlibabaCloudcommissionedNielsenlQ(NIQ)tosurvey1,000ITdecision-makersevenly

distributedacrosstheeightmarketsinmid-2025.Separately,ParadigmConsultingAsiainterviewedAlibabaCloudleadersineachjurisdiction.Theirinsightsandusecasesfromrespectivemarketsformpartofthisreport.

36%

Whatindustrybestdescribesyourorganization?

Internetandtechnology

Manufacturing

16%

Professionalservices

13%

Financialservices

10%

Retail

6%

Publicsector

5%

Education

4%

Mediaandtelecommunications

3%

3%

Healthcare

Marketingandadvertising

2%

%

Hospitality

Construction

1%

Whatisyourcompanysize?

1-50

Employees

1,001+

16%

19%

Employees

34%

32%

51-200

Employees

201-1,000Employees

Whatisyourjobtitle?

6%

2

8%

55%

Manager

DepartmentHeadDirector

02

About

ThisReport

25

AlibabaCloud'sAIDevelopment

04

Foreword

23

Contents

Recommendations

05

ExecutiveSummary

16

MarketLeaderInsights

09

KeyFindings

Foreword

1I

ThisreporthighlightshowAlibabaCloudstandsattheforefrontoftheAgenticEra,deliveringfull-stackAgenticCloudsolutionsthatempowerbusinessestodesign,launch,andscalegroundbreakingAlagents.Byprovidingthecriticalinfrastructureforagentexecutionandorchestration,wearefuelingthenextgenerationofdigitalinnovationandunlockingunprecedentedvalueinthe

globalmarketplace.Weareproudtoprovidethefoundationforthenextgenerationofintelligentapplications."

FeifeiLi

ChiefTechnologyOfficerandPresidentofInternationalBusiness,AlibabaCloud

ExecutiveSummary

6

ATransformationalMomentinHumanHistory

Weareatatransformationalmomentinhumancapacityforinnovationandimprovement.

Alisoneofthemostrevolutionarytechnologiesinhumanhistory.Itisdrivinginnovationacrossindustrieswithitsabilityto

automatecomplexworkflowsandenablereal-timedecision-making.Al-ledtechnologicalbreakthroughswillturbochargeourabilitytosolveintractableproblems,fromdetectingperniciousdiseaseslikecancertobuildingintegratedautonomous

transportationnetworks.

AttheheartofAlibabaCloud'slatesteffortsistheAl+Cloudsolution,asuiteofintegratedcloudinfrastructureandAltoolsandservicesdesignedtohelpdevelopersandorganizationsbuildintelligentapplications,automateoperations,andanalyze

massivedatasets.OurAlproductsareleadersinbothcloudcomputingandAl,offeringacomprehensive,multi-tiered

architecture-InfrastructureasaService(laas),PlatformasaService(Paas),andModelasaService(MaaS).Allaredesignedtoreducetheworkloadatusercompaniesbyfreeinguphumanresourcestofocusonvalue-generatingactivities.

laasincludeson-demandinfrastructureresources,suchasservers,storage,andnetworks.AlibabaCloudproducts,includingtheElasticComputeService,areessentialforrunningAlapplicationsandprovidingthecomputingpowerneededtotrainAlmodels.

Paasplatforms,suchasAlibabaCloud'sdatabasemanagementsystems(whichallowuserstoeffectivelymanageandquerymultimodal

data)andPlatformforAl,provideengineerswithascalableenvironmentforbuildingandtrainingAlmodels.SuchPaasproductshelpAl

servicesbyprovidingscalableinfrastructure,toolsformanaginglargelanguagemodels(LLMs)likeAlibaba'sQwen,andaccesstoawiderangeofadvancedmodelsandservicesthatstreamlinethedevelopmentofAl-poweredapplications

MaaSmakeAlmoreaccessiblebyofferingprebuiltmodels,automatedtrainingtools,andscalabledeployment.TheAlibabaCloudModelScopeMaasplatformisaspacewheredevelopersandresearcherscandevelopAlapplicationsandtestmodels.

Yearsago,AlibabaCloudenvisionedthatcloudcomputingwouldbecomeabusinesscommodity,muchlikeelectricityisinourdailylives.Now,thatvisionhaslargelybeenrealized,andthishaspavedthewayforAltobecomethenexttransformative

technology-integraltothedigitalworld,withincreasingaspectsofthephysicalworldgainingAlcapabilities.

AstheAllandscapemovestowardtheagenticera,billionsofAlagentspoweredbytokensareexpectedtoassumean

expandingshareofdigitaltasksandgraduallybecometheprimaryinterfacebetweenhumansandthedigitalworld.

Tokeeppacewiththisevolution,AlibabahasestablishedtheAlibabaTokenHub(ATH)businessgroup.Thenewgroupofferscomprehensiveservicesforbothenterpriseandindividualusers,spanninginfrastructure,MaaS,andapplicationlayers.Theegroup'smissionistocreatetokens,delivertokens,andapplytokens,unlockingnewsourcesofvalueandpossibilityforusers.Acrossindustries,anewindustrialrevolutionisquietlyunfolding.Everysectorrequiresmorepowerfulinfrastructurethatis

largerinscaleandbettersuitedtoAI'sdemands.

ThisreportshowshowcompaniesacrossAsiaarepoisedtoacceleratetheirspendingonAlandcloudsolutionsastheyrisetomeetthisopportunity.Thekeyfindingsfromourresearchhighlightthesetrends.

WidespreadOptimismandPlannedInvestmentsAreExpectedtoFuelAIGrowth

AlmostallAsiancompaniessurveyedareoptimisticabout

adoptingAI.AnoverwhelmingmajorityofthemexpectstoincreasetheiruseofAlapplicationsoverthenext12months.

Respondentsare

optimistic

aboutadoptingAl

Respondentsexpectto

increasetheiruseof

Alapplicationsover

thenext12months

Moresignificantly,abouthalfoftherespondentshave

beenexperimentingwithvariousAlproductsolutionswithsomesuccess,indicatingnear-termgrowthpotentialforAl-relatedapplications.

Alhasbecomeindispensableinourbusinessoperations

We'vestartedtoadoptAIwithsomesuccess

50%

41%

35%

laaPaas

40%

52%

51%

PriorityAreasforAIApplication

CompanieshaveabroadrangeofpriorityareasforAlapplication.Itisclearthattheyhavebeenthinkingcarefullyabouttheetechnology'spotentialandexploringmultipleusecases.

64%

Innovation&newbusinessopportunities

63%

Costsavings&efficiency

48%

Revenuegrowth&potential

45%

Competitiveadvantage

43%

Improvingthe

customerexperience

InwhichareasareyouusingorconsideringAl?

66%

58%

64%

Marketing

&content

creation

(text,images,video)

Customer

service

(chatbots)

Dataanalysis&decision-making(businessconsulting)

55%

Product

development

(coding)

38%

Operational

(HR)

AnIntegratedApproachtoMeetDiverseDemand

WhenselectinganAlsolutionprovider,

howdoesyourorganizationprefertheservicetobedelivered?

Whilethereisnoclearconsensusonselectingacommercialsolutionoveranopen-sourcemodel,fully

integratedAl+CloudisthemostpopularmodeofdeliveryamongAsiacompanies.

45%

Fullyintegrated

Al+Cloudsolutions

34%

Hybridflexibilitythat

providesAlmodelsbut

allowsdeployment

acrossmultipleclouds

16%

StandaloneAlmodels

onlywithoutbundled

cloudinfrastructure

5%

Nopreference

BarrierstoEntryandSupportNeeded

ReadinesstoembraceAladoptionandtheappetiteforinvestmentinAltechnologiesarehighacrossallindustries.However,thereisapressingneedforimproveddeliveryofholisticAlsolutionsthataddresssector-specificscenarios,toensurethatAladoptionisnotonlywidespreadbutalsodeeplyembeddedandeffectiveacrossbusinessprocesses.

Alproductsolutionsareveryaccessibleinyourmarket

IndividualAlsolutionsAllAlsolutions

100

80

60

40

20

HongKongMalaysiaSingaporeThailandJapanSouthKorea

8

WhatarethebiggestbarrierstobroaderAladoptioninyourorganization?

WhattypeofsupportwouldhelpyourorganizationadoptAl?

Dataprivacy/

securityconcerns

Highimplementationcosts

Lackofinternalexpertise

Regulatory/

ethicalconcerns

Integrationchallenges

Accessibilityofsolutions

Unclearreturnoninvestment(ROI)

Noobvious

businesscase

Resistancefrom

management-levelexecutives

48%

42%

37%

31%

28%

23%

22%

19%

18%

CustomizedAlsolutions

Availabilityof

talentorskills

Moreaccessible/

affordablesolutions

Casestudies

demonstratingsuccess

Vendor-

providedtraining

Board/managementendorsement

54%

32%

49%

45%

42%

41%

Thisiscertainlynotatimeforcomplacency.Thepaceofchangecontinuestobefrenetic,withdeveloperslaunchingnewAIproductsalmostweekly.Thereremainsatremendousopportunity.WhilemostfirmsareexploringAl,themarketisstillntheeearlystagesofunderstandingthetechnology'sfullpotential

Importantly,asourreportreveals,therearealsostillmanybarriersandconcernshinderingwideradoption.Dataprivacyandsecuritytopthelist.Companiesalsowanttoseemorecasestudiesdemonstratingsuccessandareturnoninvestmentfrom

usingAltechnologies.Morewidely,wecannotbeblindtosocietalconcernsaroundtheimpactofAl.TheseincludeworriesthatAlmaydecimatethejobmarket,weakendataprivacy,andusherinafuturewherehumanssacrificeautonomytoevermore

sophisticatedmachines.

ItisvitalthattheAlindustryisnotcomplacentaboutthechallengesahead.Almustbenefitusersandwidersocietyifitistobesuccessfulandaccepted.

KeyFindings

10

KeyFinding#1

WidespreadOptimismandPlanned

InvestmentsExpectedtoFuelAIGrowth

SignificantOptimismAroundAl

TwoyearsafterAlibabaCloudlauncheditsseminallargelanguagemodel(LLM)Qwen,almostallAsian

companiessurveyed(90%)areoptimisticaboutadoptingAI.Asimilarshareoffirms(86%)expecttoincreasetheiruseofAlapplicationsoverthenext12monthsasthey

seektodriveenterpriseinnovation,efficiency,andvalueacrosssectorsandmarkets.Thisfindingvalidates

effortsbyAlibabaCloudandotherstoaccelerateinvestmentinthiscriticaltechnology.

Howwouldyoudescribeyour

organization'sattitudetowardadoptingAl?

RespondentsareoptimisticaboutadoptingAl

Respondentsexpecttoincrease

theiruseofAlapplicationsover

thenext12months

Strongnear-termgrowthpotentialforAl-relatedapplication

Everyoneisfocusedontheopportunitiesahead.

Tobuildonthesefoundationsandharnessthis

once-in-a-generationopportunity,inearly2025AlibabaGroupannouncedplanstoinvestmorethanUSD53

AstrikingfindingisjusthowquicklyAlapplicationshavebeensuccessfullyutilizedbycompaniesacrossAsia.

Already,75%ofAsiancompaniessurveyedsaythatAltechnologyisindispensabletotheirbusiness.More

significantly,abouthalfhavebeenexperimentingwithAldevelopmenttools(50%)andmodels(51%)"withsomesuccess",afurtherindicatorofthenear-term

growthpotentialforAl-relatedapplications.

billion(RMB380billion)intocloudcomputingandAlinfrastructureoverthenextthreeyears.

Howwouldyourateyourcompany'sreadinessinadoptingthefollowingAlproductsolutions?

■AlhasbecomeindispensableinourbusinessoperationsWe'vestartedtoadoptAIwithsomesuccess

52%

40%

35%

laa

Maa

50%

41%

51%

Paas

ConsiderableInvestmentIsPlanned

Vitally,theseambitionsspanindustries,productranges,andmarketplaces.OfthecompaniessurveyedacrosseightmarketsinAsia,95%aregoingtoincreasetheirinvestmentinAlproducts.

PercentageofcompaniesplanningtoincreaseinvestmentinthethreelayersofAlproductsolutions,bymarket:

100

90

80

70

HongKongMalaysiaSingaporePhilippinesIndonesiaThailandJapanSouthKorea

11

AsiancompaniesaresubsequentlyplanningsignificantinvestmentincreasesacrosstheirAlproductmix,withmorethanhalfofthecompaniesindicatinganincreaseininvestmentofmorethan20%.Itisclearthatfirms

haveabroadrangeofpriorityareasforAlapplications,demonstratingthedepthofunderstandingthat

businesseshavearoundAI'spotential.

Diggingdeeperintothisplannedinvestmentreveals

thatcompaniesarefocusedonplatformbuildingblocks,withthelargestsliceofcapitalreservedforIT

infrastructure(laaS).

Percentageofcompaniesplanninginvestmentofover20%,bylayerofAlproductsolution

58%

Maas

laas

69%

61%

Paas

AsiancompaniesareacceleratingtheirexperimentationwithAltools,presentinganexpansivesetofopportunitiesfortechnologyproviders.

ThesefindingsbuttresswideranalysisforecastinghowimpactfulAIwillbeifitisadoptedatscale.Threeyearsago,consultantsMcKinsey&Colookedatalistof63businessfunctions,includingcustomerinteractionsandwritingcomputercode,and

calculatedthatdeployinggenerativeAltothosechallengescouldaddtheequivalentofUS$2.6trilliontoUS$4.4tillionannuallyinvalue.Likewise,theCenterforEconomicPolicyResearchestimatesa4%riseinglobalGDPinascenariowhereAl-specific

technologyboostsproductivityby2.4%.

Theseeye-catchingnumbersdemonstratetheefficienciesAlisbringingtobusinessoperations,aswellastheresultingneedforcompaniestoinvestinthetechnologyorriskbeingleftbehindtheircompetitors.

KeyFinding#2

CompaniesAreSeekingSupporttoImproveTheirAlCapabilities

ABroadRangeofPriorityAreas

CompanieshaveabroadrangeofpriorityareasforAlapplications,aswellasawiderangeofmetricsforsuccess.Firmshaveebeenthinkingcarefullyaboutthetechnology'spotentialandexploringmultiplecasesforitsuse.

CompaniesareprimarilylookingforAlsolutionsthatwillprovideinnovationandnewbusinessopportunitiesalongsidecostsavingsandefficiency.Theseambitionsareconsistentacrossindustriesandlocations.Atleast40%ofbusinessesalsocitedrevenuegrowthpotential,competitiveadvantage,andimprovingthecustomerexperienceasreasonsforinvestinginAI.

Especiallynoteworthyisthatonly1%ofallrespondentssaythatAlisnotapriority.

Innovation&new

Costsavings

Revenuegrowth

Competitive

Improvingthe

businessopportunities

&efficiency

&potential

advantage

customerexperience

64%

63%

48%

45%

43%

12

WhenaskedtodrilldownintospecificareaswheretheywouldapplyAltools,Asia-basedenterprisesfavored

dataanalysisanddecision-making(businessconsulting)aswellascustomerservice(e.g.,chatbots).Those

preferencesspeaktowherecompaniesneedthemosthelpwithprocessingrepetitiveandmenialtasksinamoresystematicandcost-efficientmanner.

ThesefindingsareatestamenttohowrevolutionaryAltechnologyisprovingtobe.Importantly,firmsareusingAlnotonlytoreplacemoremenialtasks(e.g.,using

chatbotstoanswercustomerquestions)butalsotocreatenewexperiences.

Alhasalsotakenonasocialdimension,atleastinsomemarkets.Forexample,inJapan,withitsshrinking

population,Altoolsmayheraldamuch-neededproductivityboon.

FirmsPreferAI+CloudSolutions

Al+Cloudsolutionsaredesignedsothatallofafirm'sAlapplicationsandrelatedprojectsareundercentralizedmanagementandcontrol.Theymakeiteasierfor

companiestostoredatasetsinoneplace,whilealso

offeringana-la-cartepricingmodelsocustomerscanmanagetheircostsappropriately.ItisnosurprisethatthefullyintegratedAl+CloudmodelisthemostpopularamongAsiancompanies(45%).

Inadditiontoefficientsolutionsandservicedelivery,companiesarekeenforarangeofsupportfunctionstoimprovetheirAlcapabilities,includingahigherlevelofcustomization,anabundantsupplyoftalentandskills,

InwhichareasareyouusingorconsideringAl?

64%

58%

55%

38%

Operational

(HR)

66%

Marketing&contentcreation

(text,images,

video)

Productdevelopment

(coding)

Customer

service

(chatbots)

Dataanalysis

&decision-

making

(business

consulting)

your

WhenselectinganAlsolutionprovider,howdoesorganizationprefertheservicetobedelivered?

34%

16%

5%

Nopreference

45%

andsolutionsthataremoreaccessible.

FullyintegratedAl+Cloud

solutions

Hybridflexibility

thatprovides

Almodelsbut

allowsdeployment

acrossmultiple

clouds

Standalone

AImodels

onlywithout

bundledcloud

infrastructure

13

KeyFinding#3

AnIntegratedApproachtoMeetDiverseDemand

FindingtheRightSolution

ThereareseveralnoticeabletrendsinthisregardascompaniesexploreandrolloutAl+Cloudsolutions.

Firstly,investmentbycompaniesinAl+Cloudgenerallystartswithinfrastructurebeforemovingtodevelopmenttools,

models,andapplications.Overthecoming12months,firmsexpecttomakethelargestinvestmentinITinfrastructure(laas),suchasstorage,networksandcomputing,whichareessentialfortrainingmodelsandrunningAlapplications.

Thereisabroadrangeofusertypesacrossthethreetech-stackcategories.Someexamplesincludecompute-intensive

industries,suchaselectricvehiclemanufacturing,wherecompaniesareinvestinginlaasapplicationsinordertobuild

custommodelsandapplications.Enterprisesthatarefine-tuningAlibabaCloudAlmodelsmightturntoMaas(models)andPaaS(developmenttools)solutions.

Open-SourceorAPI(Commercial)Models?

Secondly,forcompaniesjuststartingtoexploreAl,thereisnoclearconsensusonselectingacommercialsolution(viaAPI)overanopen-sourcemodel.

SomefirmsprefercommercialAlmodelsbecausetheyofferreliability,scalability,andstrongsupport.Commercialmodelsareoftenpre-trainedonmassivedatasetsandfine-tunedforhighperformance,allowingcompaniestointegrateadvancedAlcapabilitieswithouthavingextensivein-houseexpertise.

Thesemodelsusuallycomewithenterprise-gradefeatures,includingAPIsupport,compliancewithdataregulations,and

dedicatedtechnicalassistance.Businessesthatprioritizehighavailability,compliance,andpredictableperformance,suchasfinancialservices,oftenfindcommercialsolutionsmorecost-effectiveinthelongrun.Vendorscanprovidemorestable

maintenance,continuousupdates,andreliablesupport,makingcommercialmodelsapracticalchoiceforsomebusinesses.

Ontheotherhand,somefirmspreferopen-sourceAlmodelsbecausetheyoffergreaterflexibility,transparency,andcontrol.Open-sourcemodelsallowcompaniestofine-tuneormodifytheunderlyingarchitecturetosuitspecificbusinessneeds.ThisisespeciallyappealingforfirmswithskilledAlteamswhowanttocustomizemodelsforproprietarydataormaintainfull

controloversensitiveinformation.Open-sourcesolutionsalsoeliminatedependencyonthird-partyproviders,thoughtheycanbemoreexpensivetomaintain,giventheongoingengineeringandoperationalcosts.

CustomizedAIsolutions

Availabilityof

talentorskills

Moreaccessible/

affordablesolutions

Casestudies

demonstratingsuccess

Vendor-

providedtraining

Board/managementendorsement

WhattypesofsupportwouldhelpyourorganizationadoptAl?

54%

49%

45%

42%

41%

32%

KeyFinding#4

14

RegulationNeedstoBalanceCompetingInterests

BarrierstoEntry

Oneofthebiggestbarriers

preventingcompaniesfrom

adoptingAlisconcernsabout

dataprivacyandsecurity.Data

privacyandsecurityconcerns

werecitedby48%ofrespondentsasbeingamongtheirtopthree

issues.Highimplementationcostswerelistedby42%ofIT

managers,andalackofinternalexpertisewasthethird-biggestblockerat37%.

TheriskthatanAlapplication

goesrogueorthatconfidential

dataislostormishandledhas

meantthatmanycompanieshave

leanedtowardcaution.

Regulatoryandethicalconcernsrepresentedthefourthmostcitedbarrier.However,thisranking

risessignificantlyinsectorswithhigherlevelsofscrutiny,whichincludeeducation,financial

services,andthepublicsector.

Dataprivacy/

securityconcerns

WhatarethebiggestbarrierstobroaderAladoptioninyourorganization?

42%

37%

31%

28%

23%

22%

19%

48%

Highimplementationcosts

Lackofinternalexpertise

Regulatory/

ethicalconcerns

Integrationchallenges

Accessibilityofsolutions

Unclearreturnoninvestment(ROI)

Noobvious

businesscase

18%

Resistancefrom

management-levelexecutives

RegulatoryConstraints

ThefinancialservicesindustryisoneinwhichcompaniesareespeciallykeentoadoptAlintheiroperations.However,theeuptakehasbeenslowedbycomplianceandregulatoryconstraintsthataddanotherlayerofscrutiny,includinglimitationsonpublicclouddeploymentanddataprivacytransmissionprotocols.

Whenconsideringbarriers,itisworthnotingthatcurrentprivacyanddataregimesareinsomeinstancesslowingthe

developmentandusageofAlsolutions.Legislationthatrestrictshowdatacanbescrapedandusedhasheldbackthee

developmentofAltools,especiallyLLMsthatrelyonaccesstovasttrovesofdatatogeneratemeaningfulresults.

Forexample,Japanhasespeciallystrictprivacyrulesaroundtheuseofpersonaldata,andsodevelopershaveconcernsthatscrapingtoolsusedbyLLMscouldaccessandrevealinformationonindividualsinawaythatbreachesthelaw

InSouthKorea,companiesthathandlecustomerdataneedtodeploytheirowninternetdatacenterorusededicatedinfrastructuretohostAlmodels.ThishasheldbackthepaceatwhichSouthKoreanfirmshaveembracedAI.

Partlyasaresult,bothJapan'sandSouthKorea'saccessibilitytoAlproductsolutionstrailedothermarketsby30percentagepoints.ThetwocountrieswerealsonotablybehindtheirpeersontheircomparativereadinessforAl.AlthoughJapanand

SouthKoreaareoftenregardedastechnologicallyadvancedandhometosomeoftheworld'smostrenownedtechbrands,theintentionoflocalcompaniestoincreaseinvestmentinAlwasnotasstrongasitwasamongtheirAsianpeers:62%forJapanand71%forSouthKorea,comparedwitharegionalaverageof83%.Thisdisparitymayresultinthesemarkets

strugglingtokeeppacewithAlinnovations.

ThoughthetensionbetweenrespectforprivacyandunbridledaccesstodataandcontentishardlyuniquetoAsia,most,

ifnotall,oftheregion'sgovernmentsarereviewingthelandscapetoseehowthesecompetinginterestscanbebetterbalanced.

KeyFinding#5

15

VarietyandDepthofSolutionsAre

EquallyImportant

HighReadinessAcrossSectorsforAIAdoption

Acrossvarioussectors,organizationsaredemonstratinganotablereadinesstoembraceadoptingAI.Onaverage,76%of

respondentsacrosstheregionfeelpreparedtointegrateAlsolutionsintotheiroperations.TheintentiontoincreaseAladoptionisgenerallyrobust,witharegionalaverageof86%,whiletheappetiteforinvestmentinAltechnologiesishighacrossall

industries.Themostsignificantincreasesinadoptionareanticipatedwithintheretail,public,andhospitalitysectors.

Inparticular,thesesectorsarelookingtoexpandtheiruseoflaasandPaassolutionstodevelopAl-poweredapplications.Inthenext12months,howwillyourcompany'sinvestmentinthefollowingareaschange?

Financialservices

RetailPublicsectorEducationManufacturingInternetand

technology

Professionalservices

HolisticSolutionsAreNeeded

DespitegenerallystrongaccesstoindividualAlsolutions-wheretheregionalaveragestandsatanimpressive91%-there

remainsaconsiderablechallengewhenitcomestoacquiringcomprehensive,end-to-endsolutions.ThisgapunderscoresapressingneedforimproveddeliveryofholisticAlsolutionsthataddresssector-specificscenarios,therebyensuringthattheadoptionofAlisnotonlywidespreadbutalsodeeplyembeddedandeffectiveacrossbusinessprocesses.

Alproductsolutionsareveryaccessibleinyourmarket

IndividualAlsolutions

100

HongKongSingaporePhilippinesThailandJapanSouthKorea

Market

LeaderInsights

17

1I

HongKongenterprises,especiallyinfinance,arehesitanttouseexternalAlmodelsduetorisksofunauthorizeddataaccessandexcessiveAlpermissions,suchasAltools

compromisingpersonaldevices,saysThomasPoon,

HeadofSolutionsArchitectofHongKong,AlibabaCloudIntelligence.

HongKong

SecurityConcernsAre

PreventingFinancialFirmsfromUsingExternalAl

ThereisastrongemphasisonensuringthatAlsystemscanbecontrolledandmanagedtopreventunregulatedusage,with

solutionslikesandboxenvironmentsproposedforsafetesting.Companiessuchasfinancialservicesinstitutionshavebeen

deployingAlwithinon-premisesorVirtualPrivateCloud(VPC)environmentstopreventexternalmodelcalls,andofferingsexisttosupportsuchsecuredeployments,Poonsays.Insurancecompaniesarealsoshowingopenness,usingAlforOpticalCharacterRecognition(OCR)inpolicyreviewsandAI-poweredcustomerserviceresponses.

Poonaddsthataswithothermarkets,alackofclearusecasesandquestionmarksovercostefficiencyhavepromptedsome

firmstoholdbackoninvestinginAI.Wheretherehasbeennoticeableactivityisamongdigital-nativeanddesigncompanies,

whichhavebeenusingAltogeneratecontent.Startupsandtech-firstorganizationsarealsoadoptingAltoolsmorerapidlythanestablishedenterprises.

CaseStudy-PuraPharm

1I

LeveragingAlibabaCloud'sAltechnology,ourpioneeringTraditionalChineseMedicineAdvisor(TCMA)platformsheds

lightonhowmoderntoolscanunleashthevalueoftraditionalwisdom,creatingsmarter,moreresponsive,andgloballyscalablehealthcaresystems.TheplatformispoisedtoredefinethefutureoftraditionalChinesemedicine(TCM)-notonlyinHongKong,butonaglobalscale.”

Dr.WilfredW.K.Lin,Co-founderandChiefDataAnalyticsDirector,HerbMinersInformaticsLimited

Whoareyou?

PuraPharmisaHongKong-basedresearchanddevelopmentcompanyfocusedonTCM.HerbMinersInformaticsisan

intelligencesoftwaresolutionscompanyspecializingin

clinicalTCM.

WhydidyouchooseAlibabaCloud?

WebelievethatAlibabaCloud'stechnologyplatformscanhelpusbuildaclinicaldecisionservicethroughthe

digitalizationofTCM.TheclinicaldecisionsupportplatformisdesignedtothinklikeaTCMpractitionerunderstandingthediagnosticphilosophies,treatmentmetho