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1、JAMES R. STOCK DOUGLAS M. LAMBERT,CHAPTER 1 Logistics Role in the Economy and the Organization,That part of the supply chain process that plans, implements, and controls the efficient, effective flow and storage of goods, services, and related information from the point-of-origin to the point-of-con

2、sumption in order to meet customers requirements. Council of Logistics Management,Logistics Management Defined,Components of Logistics Management,Copyright 2001 by The McGraw-Hill Companies, Inc. All rights reserved.,Marketing/Logistics Management Concept,Cost Trade-offs in Marketing and Logistics,R

3、elationship of Logistics Activities to Logistics Costs,Customer service levels Transportation costs Warehousing costs Order processing/information systems costs Lot quantity costs Inventory carrying costs,Key Logistics Activities,Customer service Demand forecasting Inventory management Logistics com

4、munications Material handling Order processing Packaging,Parts and service support Plant and warehouse site selection Procurement Reverse logistics Traffic and transportation Warehousing and storage,Flow through the Supply Chain,Strategic Profit Model,$,Future Challenges and Areas for Performance Im

5、provement,Supply Chain Management Strategic Planning Total Quality Management Just-in-Time Quick Response Efficient Consumer Response Logistics as a Competitive Weapon,1-11 a,Future Challenges and Areas for Performance Improvement (cont.),Accounting for logistics costs Logistics as a boundary-spanning activity Global logistics Increasing skill requirements Logistics information systems Strategic al

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