授权培训ppt课件

1、What shapes a good Leader?一个好领导所具备的品质?,The “hero” in your memory, who and why? 你心目中的“英雄”， 谁？为什么？ Lets think and discuss (3 minutes) and share your story with others. 让我们花3分钟来思考讨论一下，然后和大家一起分享一下你们的故事。,1,EMPOWERMENT: THE CARING CHOICE 授权课程,The Case of the “Silent “E” Doubletree Learning Program,2,Pleas

2、e write a One Sentence Definition ofEMPOWERMENT请写下一段你对“授权”的理解,3,What Empowerment is and is not?授权是什么？不是什么？,Responsibility and Ownership. 责任感和主人翁感 Working independently towards common objectives. 朝一个共同的目标独立工作 An earned privilege. 一个赢得的特权 Throwing out the rule book. 把所有规矩扔到一边 Bypassing everyone who wi

3、ll say “No”. 绕过所有说“不”的人 Doing the “Fun Parts” of someone elses job. 把好做的工作留给自己 Freedom to unilaterally make decisions that impact others 擅自单方面作出影响他人的决定。,4,CARING Definition of Empowerment授权在关爱文化下的注解,“Process of increasing the competence to openly rely on & have unyielding confidence in the team arou

4、nd you. 信任也许能这样定义：对于他人的正直，可靠，能力的坚定信任； 完全信任并依靠你的团队。 Creativity 创造力 - Is the ability to identify alternatives and choices. 能发现不同之处并作出有创造力的选择。,17,The Power of Choice,TRUST Leadership Best Practices,CREATIVITY Leadership Best Practices,EMPOWERMENT: THE CARING CHOICE,For each Best Practice, rate yourself

5、 a 1 (low) to 10 (high),18,CARE Culture Tools,Each table will be assigned one of the CULTURE TOOLS and provided examples illustrating how hotels may choose to use these tools. 每个桌子上都会有一个文化工具，并有酒店如何使用这个工具的例子。 Review your BRAND CULTURE TOOL description. 回顾一下本酒店关于这些文化工具的说明。 Evaluate each of the example

6、s as a group and make your choice as to where they belong on this model. 在小组中讨论一下这些例子并判断这些选择在这个模型里属于哪个阶段 Determine if the example demonstrates a high, mid or low level of empowerment and place the card on the model. 决定一下这些例子展示了高，中或低程度的授权，并把卡片放在相应的阶段上。 Designate a spokesperson to debrief the rest of us. 派一个发言人把结果和大家分享一下。,19,How can we increase our Current Stage of Empowerment?,Brain Storming!,20,The Power of Choice 选择的力量,The CARING Choice 关爱的选择,is Determined by是由,Y