物流专业英语课件.ppt

1、物流专业英语,todays topic,Food 1.Whats your favorite food? 2.my view on food quality 3.Do you know any good resturant?what are their speciality? 4.Do you know what kind of food are healthy? 5.How to keep a diet balance? 6.Whats the difference between China and Western countries?,Unit 3 Warehouse Managemen

2、t,Listening training,Questions Where are we standing in the part of Korea logistics industries? How can we prepare for saving logistics cost and other assignments of logistics. What is important here is this to move the product without any transfer in each process. How many types of the unit load si

3、ze is composed ? What about using both the standardized container and pallet in the pool system?,Dialogue 1 Visiting a Warehouse,New Words and Phrases divide v. 区分，分割 procedure n. 程序，手续 indoor adj. 入库的 arrange v. 安排 enroll v. 登记 deposit v. 放置，储存,Dialogue 1 Visiting a Warehouse,facility n. 设备 regular

4、ly adv. 经常性的 standardize v. 使标准化 gather v. 收集,Dialogue 1 Visiting a Warehouse,(Li: a clerk of a warehouse; Wang: A student in logistics major) Li：Welcome to the warehouse. Allow me to introduce myself first：Im a warehouse keeper and Im responsible for the management of goods. Wang：How is the warehou

5、se divided？ Li：According to the storage purpose, the warehouse is divided into deliver-center warehouse, storage-center warehouse and logistics-center warehouse.,Dialogue 1 Visiting a Warehouse,Wang：What are the procedures after the goods arrive at the warehouse? Li：First indoor operation, then ware

6、house management, finally warehouse operation. Wang：What is indoor operation? Li：They are a series of procedures includes arrange storehouses, check the goods, enroll the goods accurately, load and deposit them in standard. Wang：What about the warehouse management?,Dialogue 1 Visiting a Warehouse,Li

7、：We need to check the products and facilities regularly, keep the warehouse clean and safe, standardize each operation and gather the information. Wang：And what is the warehouse operation? Li：It consists of five aspects：the warehouse procedures, the quantity of the goods, load the goods and deposit

8、them in standard, provide the goods according to the shipment list, save and file the bills of document.,Dialogue 1 Visiting a Warehouse,Wang：Wow, its very important to be a warehouse keeper. I got it. Thank you very much! Li：You are welcome.,Dialogue 1 Visiting a Warehouse,Notes 1the warehouse is d

9、ivided into deliver-center warehouse, storage-center warehouse and logistics-center warehouse. 仓库被分为配送中心型仓库、存储中心型仓库和物流中心型仓库。,Dialogue 1 Visiting a Warehouse,2First indoor operation, then warehouse management, finally warehouse operation.首先要进行入库作业，然后是在库管理，最后是出库操作。,Dialogue 1 Visiting a Warehouse,3The

10、y are a series of procedures includes arrange storehouses, check the goods, enroll the goods accurately, load and deposit them in standard. 这有一系列程序包括安排仓位，核对物品，准确登记，规范装卸。,Dialogue 1 Visiting a Warehouse,4We need to check the products and facilities regularly, keep the warehouse clean and safe, standa

11、rdize each operation and gather the information. 定期检查产品、设备，保持仓库清洁、安全，各项运作规范、标准，信息汇总准确、及时。,Dialogue 1 Visiting a Warehouse,5the warehouse procedures, the quantity of the goods, load the goods and deposit them in standard, provide the goods according to the shipment list, save and file the bills of do

12、cument. 货物出库手续齐全；出库货物数量准确；装卸规范；按出货单先后发放货物；出库单据保存归档。,Dialogue 1 Visiting a Warehouse,6It consists of five aspects：the warehouse procedures, the quantity of the goods, load the goods and deposit them in standard, provide the goods according to the shipment list, save and file the bills of document. 仓库

13、运作包括五方面：出库手续齐全，出库数量准确，装卸规范，按出货单先后发放货物，出库单据存档。,Dialogue 1 Visiting a Warehouse,Exercises Oral Practice: practice the above dialogue with your partner until you can learn the lines by heart.,Dialogue 1 Visiting a Warehouse, Team work: make up a dialogue according to the following situation and practic

14、e it with your partner. Situation： Kitty is a clerk of a warehouse. Now she is introducing the warehouse to her customers.,Dialogue 1 Visiting a Warehouse,Tips： 1I want to know how you handle warehouse storage. 2What kind of goods do you need to keep? 3I have to operate according to the instruction

15、on the boxes. 4I have to operate as what you say. 5I have to operate regarding the order. 6Keep away from moisture/fire/water. 7How long do you need to keep? 8No. 2-10-5-6 means the sixth case of the fifth layer of the tenth shelf in the second warehouse.,Dialogue 1 Visiting a Warehouse, Write an e-

16、mail to your customer, inviting him to visit the warehouse and hoping to establish the business relationship with him. Contents： 1. 介绍仓库的现状（位置及规模等） 2. 介绍仓库的优势（与竞争者相比） 3. 洽谈合作意向,todays topic : my family,All happy families are like one another; each unhappy family is unhappy in its own way. (Leo Tolst

17、oy, Russian writer) Be it ever so humble , there is no place like home. (John Howard Payne, American dramatist and actor) He is the happiest ,be he King or peasant , who finds peace in his home. (Johann Wolfgang von Goethe, German dramatist and poet) Happy are the families where the government of pa

18、rents is the reign of affection, and obedience of the children the submission to love. (Francis Bacon, British philosopher),Introduction 引言 The role of warehouses 仓库的角色 Types of warehouse or distribution centre 仓库或物流中心的类型 Warehouse operations 仓储运作 Objective and principles of good warehouse design an

19、d management 优秀仓库设计和管理的目标与准则 Summary 小结,Introduction 引言,Within supply chains warehousing is an important activity in the distribution of materials from raw materials and work in progress to finished goods. 材料从加工到完成的过程中，仓储是供应链的一项重要的、不可或缺的活动。,The role of warehouses仓储角色,Facilitating the flow of goods t

20、o the customer. 利于货物到达顾客手中 Meeting the requirements of customer service standards. 满足顾客服务标准的需求 Incorporating value-added activities 使增值活动具体化,Types of warehouse or distribution centre 仓库或配送中心的种类,General purpose warehouse Special purpose warehouse Special merchandise warehouse 全国分拨中心（NDCs） 地区分拨中心（RDCs

21、）,Spring summer autumn and winter,What season do you love the best? Winter, Spring, Summer or Autumn? Spring is green, Summer is bright, Autumn is gold, Winter is white. There are many love stories ,movies ,book and songs about spring ,summer autumn and winter.,A book about four seasons,Guess How Mu

22、ch I Love You All Year Round . Little readers can love the Nutbrown Hares from spring to summer to fall to winterand back,If you to bare your heart to the girl/boy:,You are the green in the spring , You are the shade in the summer , You are the full moon in the autumn , You are the sunshine in the w

23、inter .,Warehouse operations仓储作业,Goods inwards. 进货 Reserve storage. 保留仓储 Replenishment. 补货 Order picking. 拣选 Secondary sortation. 二次分货 Sortation. 分货 Collate. 校对 Dispatch. 发货,图4.1仓库的功能和材料流程,图3.1仓库的功能和材料流程,Choice of unit load 单元货物的选择 Use of building space 建筑空间的利用 Utilization of resources 资源的利用 Minimum

24、 movement 移动最小化 Control and information systems 控制和信息系统 Product integrity 产品完整性 Working conditions and safety 工作条件和安全性 Environmental issues 环境问题,Objective and principles of good warehouse design and management 仓库设计和管理的目的与准则,Strategic issues affecting warehousing 影响仓储的策略问题,Market and product base sta

25、bility. 市场和产品基础稳定性。 Type of goods to be handled. 搬运的货物类型。 Type of facility, size and location. 设施的类型、大小和位置。 Inventory and inventory location. 库存和选址。 Level of technology. 技术水平。 Choice of unit load. 单元货物的选择。,Summary 小结,The warehousing section of this book is concerned primarily with the handling and s

26、torage of unit loads. It is however considered that the basic principles that underpin the subject area are also valid in the context of other handling and storage operations such as the storing and handling of bulk solids.,Text 1 Warehouse Operation,Exercises Pair work：talking face to face, and thi

27、nk it over, discuss the following questions. 1Why is warehousing necessary? 2How do you understand the role of the warehouse? 3What are the basic components of warehousing?,Text 1 Warehouse Operation,4What are the main types of warehouse? 5If you are a manager, do you refer public warehouse to priva

28、te warehouse? 6Are you familiar with the warehousing activities?,1 Translate the following sentences into English. 1. 仓储是生产者与消费者之间的纽带。 2. 仓库储存所有产品，配送中心以最低库存满足最大需求。 3. 商品的数量越多，所需仓库的规模也就越大。 4. 近年来，仓库的设施设备技术发展很快。 5. 产品必须储存，以便日后使用和消费。,Text 1 Warehouse Operation,Text 1 Warehouse Operation, Fill in the bl

29、anks with the following words in the box. 1General purpose warehouse provide _ environment conditions and a wide range of products can be stored in this kind. 2Usually, warehouses are typically viewed as a _ place to store goods.,verify automated proximity order bridge moderate temporary desired ach

30、ieve sufficient,3The cost of small _ became expensive to transport. 4Warehousing plays a vital role in providing a _ level of customer service. 5Customer service may be the deciding factor for warehouse site location, _ to markets can improve its service level. 6Distribution center is a large and hi

31、ghly _ warehouse designed to receive goods from various plants and suppliers.,Text 1 Warehouse Operation,7A warehouse can be viewed as a _ between supply and demand. 8In order to _ the efficiency they may have to hold stock, but this is not their main role. 9Retailers found it difficult to source in

32、 _ quantity from a single supplier. 10After the goods are unloaded from the transportation carrier, they should be _ against cargo manifest.,Text 1 Warehouse Operation,Love story,have you ever seen the movie love story“? Can you sing the song love story? Love story by Taylor Swift by Amuro Namie by

33、Andy williams,Unit 4 inventory control,Basic methods of inventory control库存控制基本方法,Introduction引言,One of the most important aspects of logistics concerns questions related to inventory. The amount of inventory that should be held and its location within a company logistics structure is vital in order

34、 to meet customer service requirements and expectations. 物流最主要的方面之一是研究库存相关问题。为了满足客户的需求和期望，我们必须持有一定量的库存并且这些库存在公司物流结构中的地位也是很重要的。,Types of stock-holding库存持有类型,Raw material, component and packaging原料,组件和外包装 In-processstock在制品 Finished products-stocks 产成品 Pipeline stocks在途库存 General stocks 量产品/常规库存 Spare

35、 parts 备用品等等,Working stock 工作库存 Cycle stock 经常库存 Safety stock 安全库存 Speculative stock 投机库存 Seasonal stock 季节性库存,Types of stock-holding库存持有类型,Task 4 Match the words or phrases on the left with their meanings on the right.,A B 1. 库存 A. cycle stock 2. 经常库存 B. safety stock 3. 制造业库存 C. inventory 4. 在途库存 D

36、. speculative stock 5. 商业库存 E. merchandise inventory 6. 投机库存 F. buffer stock 7. 安全库存 G. manufacturing inventory 8. 缓冲库存 H. Stock Keeping Unit 9. 库存单位 I. transit time 10. 运输时间 J. in-transit stock,C,A,G,J,E,D,B,F,H,I,4.1.3 Inventory costs 库存成本,There are four principal elements of inventory cost. Capit

37、al cost 资金成本 Service cost 服务成本 Storage cost 储存成本 Risk cost 风险成本 Another important cost 其他重要成本,Inventory replenishment sysment 库存补货系统,请阅读4.2 的内容，根据图示介绍两种订货系统,it is your time!,图4.2.定期补货系统,图4.3 定点补货系统,经济订货数量公式,P=订单成本 D=单位年需求 U=单位库存成本 F=年库存持有成本 UF=每年每单位持有成本,图4.4 订货数量,图4.5 经济订货数量原则,Demand forecasting需求预测

38、,图4.6需求预测中移动平均法和指数平滑法对需求波动的敏感度 可以看出A比B对需求的波动反应敏感。,Dialogue 2 How Much Should I Order,Exercises Oral Practice: practice the given dialogue with your partner until you can learn the lines by heart.,Dialogue 2 How Much Should I Order,New Words and Phrases consult v. 请教，咨询 frequently adj. 频繁的 complicate

39、d adj. 复杂的 factor n. 因素 uncertainty n. 不确定性 annual adj. 每年的 retail n. 零售,Dialogue 2 How Much Should I Order,trifle adj. 微小的，琐碎的 order-processing cost 订单处理成本 safety stock 安全库存,Dialogue 2 How Much Should I Order,（Xiao Zhang is now in a consulting office where Peter, an expert in logistics, is helping

40、him to solve a problem as to how to order. Zhang：Excuse me. My name is Zhang Xin. Peter：Mr. Zhang, What can I do for you? Zhang：Just call me Xiao Zhang. I have just bought a fruit shop that supplies the market with fruits. And I really dont know how frequently I should put my orders and how much I s

41、hould order at a time.,Dialogue 2 How Much Should I Order,Peter：It must be a very complicated thing to do, I guess, as fruits come in different types. Zhang：Fortunately, I sell only a kind of peach. Peter：Things are much easier, then. However, there are still other factors. Zhang：For example? Peter：

42、The uncertainty of the market, the tax, and so on.,Dialogue 2 How Much Should I Order,Zhang：According to the past records, the sales are even. The annual sale volume of fruits is 5,000 kg and they are sold to retail customers in a steady flow. Peter：It seems to be a very simple question, then. What

43、is your chief concern now? Zhang：At present, only two costs concern me. One is order-processing costs and warehousing costs.,Dialogue 2 How Much Should I Order,Peter：The order-processing costs include supplier selection, receiving, order paperwork preparation and so on. Zhang：Do we need safety stock

44、?,Dialogue 2 How Much Should I Order,Peter：Since the sales are even, you dont need any safety stock. Zhang：Do we need safety stock against sudden rise in demand? Peter：Yes. But in your case, it is not likely for such a thing to occur. Zhang：Good news. Peter：Your problem is to find out how many to or

45、der with the lowest expenses in warehousing and ordering.,Dialogue 2 How Much Should I Order,Zhang：Quite right, I would like to know how much I should order at a time with the minimum cost. Peter：This is, as I see it, a typical question in inventory management. Please provide the clear and accurate

46、information on sales and inventory. Zhang：Ok, I send them to you tomorrow. Peter：In that case, I give you answer tomorrow. Zhang：How much shall I pay for your service?,Dialogue 2 How Much Should I Order,Peter：I dont think I will charge you anything for such a trifle thing. But do come if you have an

47、y other problems. Zhang：Sure, I will. See you later. Peter：See you later.,Dialogue 2 How Much Should I Order,Notes 1I really dont know how frequently I should put my orders and how much I should order at a time. 我真的不知道我应该多久下一次订单以及每次订多少货物。,Dialogue 2 How Much Should I Order,2It must be a very complic

48、ated thing to do, I guess, as fruits come in different types. 因为水果有很多种类，这个问题会很复杂。 3According to the past records, the sales are even. 根据销售纪录，销售额是非常有规律的。,Dialogue 2 How Much Should I Order,4One is order-processing costs and warehousing costs. 一个是订单处理成本，另一个是储存成本。 5The order-processing costs include su

49、pplier selection, receiving, order paperwork preparation and so on. 订单处理成本包括选择供应商、订单接收、订单准备等成本。,Dialogue 2 How Much Should I Order,6Do we need safety stock against sudden rise in demand? 我们不需要安全库存以防需求剧增吗？ 7Your problem is to find out how many to order with the lowest expenses in warehousing and orde

50、ring. 你的问题就是一次订多少货时储存和订单处理费用能降到最低。,Dialogue 2 How Much Should I Order, Team work: make up a dialogue according to the following situation and practice it with your partner. Situation： Tony is consulting Mr. Low, an expert in logistics, about inventory management.,Dialogue 2 How Much Should I Order,T

51、ips： 1Excuse me, Id like ask you a question. 2Would you be kind as to tell me how to solve this problem? 3I wonder if you could tell me how to 4I really dont know how to 5Could you please give me some advice on how to 6Personally, I think 7It seems a very hard/simple question. 8Your problem is how t

52、o 9In your case, it is very likely/unlikely that 10Why dont you,unit 4.3 Inventory management 库存管理,Problems with traditional approaches to inventory planning库存规划的传统方法存在的问题,Demand is not as predictable as it may once have been. 需求与预测不一致。 Lead times are not constant. 提前期不是常数。 Costs can be variable. 成本可能是变化的。 Individual products are closely linked to others .个别产品与其它产品密切相联,Different inventory requirements不同的库存需求,The push approach 拉动式 The pull appr