Sabre 操作手册PPT

1、,Sabre基本操作手册,Amy L.,SIGN-IN AND SIGN-OUT,SIGN-IN SI1234 AGENT SIGN IN PASSCODE SI*1234 - SIGN IN TO ALL AREAS SIGN-OUT SO,ENCODE AND DECODE,Encode Decode Airline AIR CANADA AC Airport Toronto-PERSON YYZ Most Frequent Use: Airports: Canada: YYZ/YVR/YQB/YMQ China: PEK/PVG/SHA/HKG/TPE/CAN/FOC KTM(尼泊尔加德

2、满都) HAV(古巴) Airlines: AC/WS/UA/AA/HU/CX/KA/KE/CA/CZ/MU,AVAILABILITY,Format 1 Date City of Departure City of Arrival Time of departure (optional)+ +AIRLINES Example 120MARYYZYVR6PAC,9/14/2020,Connecting Flight,SELL A SEAT,To sell a seat, type in a format similar to the following: 01G2 0 sell 1 one se

3、at G class of service 2 from line 2 To sell seats on a connecting flight in the same class of service: 01G1* OR 01G1V2(LINE 1 & 2) Displaying the Itinerary-*A,CANCEL AN ITINERARY,XI cancels the whole itinerary X1 cancels segment 1 X3-5 cancels consecutive segments 3-5 X2/4/6 cancels non-consecutive

4、segments 2, 4 and 6,Pricing,WP Normal WPNC Lowest price (WC2G, WPNCB) WPNCB Change to lowest class available Change Booking Class First: WPPCNN Child price WPPINF Infant fare WPS1/2 Pricing with segment 1&2,WPPINF,BUILD A PASSENGER NAME RECORD (PNR),THE 5 MANDATORY FIELDS Itinerary Field (as showed

5、above) 1 Name field - Telephone Field 9 close file=set up a file Ticketing Field 7taw/ Received From Field 6,2.Name field Family name/1st name/middle name/Initials Title Adult (13+yrs): -SMITH/JOHN MR -SMITH/ANNE MS -WANG/HAO MIKE MR Child(2-12yrs): -WANG/HAO MSTR*7YRS -WANG/QIAN MISS*7YRS Infant(0-

6、1yrs): -I/WANG/HAO INF*28JUL12,Entre DOB 3DOCSA/DB/18NOV54/M/WANG/HAO-1.1 3DOCSA/DB/18NOV54/F/LI/HAO-2.1,4. Telephone Field Format 9 Area code + number Example: 9647-888-9688-C 9416-888-9688X242-B C: Cell H:Home B: Business 5. Received From Field 6AMY (Entre your name),3. Ticketing Field Examples 7T

7、AW7JUL/ Ticketing date depends.,Close File,7TAW/ 6AMY E,9/14/2020,练习,6月10日加航：多伦多直飞北京(一个月来回，查前后两天价格) 3个人： Ms Amy Ling Mr Oris Ling Sue Ling 6岁 查大人、小孩价格，每个步骤都必须截屏，粘帖在word doc.，在word文档里面报总价，发到 (标题：TICO功课-姓名),OTHER FIELDS IN A PNR,General Remarks 5ENGLISH TRANSLATE IN PEK ON JUN10 5PAX FATHER TRAVEL WIT

8、H HIM Special Request 3WCHR-3.1 (Wheelchair) 3VGML-1.1 (Vegetarian meal) 3VGML-2.1,Special Request Meal: VGML VEGETARIAN MEAL BBML BABY MEAL CHML CHILD MEAL LCML LOW CALORIE MEAL LFML LOW FAT MEAL LSML LOW SALT MEAL BLML BLAND MEAL DBML DIABETIC MEAL FPML FRUIT PLATTER MEAL GFML GLUTEN INTOLERANT ME

9、AL AVML VEGETARIAN HINDU MEAL HNML HINDU (NON VEGETARIAN) MEAL SPECIFIC IVML INDIAN VEGETARIAN MEAL (UA SPECIFIC) JPML JAPANESE MEAL (LH SPECIFIC) KSML KOSHER MEAL,Frequent Traveler Numbers FFAC123456789 FFAC123456789-2.1 Clients Name and Address Example 5/MS AMY LING 5/STREET 5/CITY 5/PROVINCE 5/po

10、stal code,Form of Payment Remark(FOP) Format: 5 - Form of Payment Examples 5-American Express 5-PAX Card Holder 5-123456789012345608/16 (Credit card number + expiry date) CK*AX1234567890123456/0816/1230.00/AC 刷卡通过后出现, e.g. : 5-APC 230052,DELETE AND CHANGE PASSENGER DATA,-1.1 deletes name 1.1 -1LI/XI

11、AO MR change name 91 deletes telephone numbers on lines 1 91-3 deletes telephone numbers on lines 1 to 3 91,3 deletes telephone numbers on lines 1 and 3 53 deletes remarks on lines 3 53-5 deletes remarks on lines 3 to 5 52,4 deletes remarks on lines 2 and 4 31 deletes special request on lines 1 FF1

12、deletes Frequent Flyer Number on line 1,练习,本人住纽约，近期要去多伦多旅游一个星期左右，出发日期3月29,30,或者31， 回来日期4月7，女儿11岁，求报价。,9/14/2020,pull out file,* 姓 *1-拉出第一个file *2-拉出第二个file 如此类推。,View seat map,Examples 4G1* Display full seat map for segment 1 Book Seats 4G1/33A Book seat 33A segment 1 4G2/33AB Book seats 33A and 33B

13、 segment 2 View Booked Seats *B. To view booked seats Cancel Seats 4GX1 Cancel seats segment 1 4GXALL Cancel all PRS in PNR,9/14/2020,换舱以后,Email Itinerary,PNR Queues: 6TA/OP1G(PCC)-把资料发给上家 PETRAVELAATRAVEL.CA 6AMY EM,Go to website: Virtuallythere :/,DIVIDE A PNR,Format D Passenger Name Reference(s)

14、Examples are: D1 divides off passenger(s) in the first Name Field D2.1 divides off passenger 2.1 D2*4 divides passenger 2 and 4 Next 6AMY F 6AMY E,FARE QUOTE DISPLAYS,BY DATE AND FARE TYPE: FQYYZPEK15APR-UA,Read details-RD,RD1*M (menu)/RD1*07 (Line1rule7),Most important rules,02.DAY/TIME 03.SEASONS

15、05.ADV RES/TKTG 06.MIN STAY 07.MAX STAY 11.BLACKOUTS 15.SALES RESTR 16.PENALTIES 19.CHILDREN DISC,Read contracts,1. Deadline 2. Travelling period 3. Destinations 4. Blackout dates 5. Surcharges 6. Class applied,Contracts,Most Frequent Use: AC LA0029 LA0028 LT2031T LT1072P LT1018T CX CAN16 CAN101FF501,合同价： 基本价格 + weekend + surcharge +机场税+tax +add on city,9/14/2020,练习（下周一前交）,9月1