未来的企业信息化.ppt

1、未来的企业信息化,何经华 用友软件股份有限公司 总裁 (CEO),The Facts & Figures,Volatility - Fortune 500 1970 - 80 32% Gone 1980 - 90 47%Gone 1990 - 98 54%Gone,- Build to Last - The GE Way,Competitive Strategy Is To Create A Non-Replaceable Position,Information Driven Enterprise,Faster Information Exception Information Compar

2、ative Information Access from Anywhere,Information Visibility & Intelligence,Ideal Corporate in 21st Century,+,+,Anything Anyone Anytime Anywhere Any touchpoint,Self-Service Portals,What Is Business Ecosystem?,How do you e-enable all your key relationships?,Whats Your Position?,全球化,信息化,弱势的企业,全球化企业,信

3、息化企业,优势的企业,Success Stories,信息化,Fedex,Dell,GE,MS,Cisco,Walmart,SchWab,IBM,全球化,Competitive Advantage is based on the Speed of Changes,全球化,信息化,电信,证券,银行,保险,电子,服装,零售,电力,汽车,医药,房地产,钢铁,Financial Services Ecosystem,Cost reduction Customer service/retention Sales Information distribution Customer acquisition

4、Competitive pressures Customer demand,Reasons for undertaking online initiatives %,Source: Ernst 29 banks, 22 insurance companies, and 10 brokers,Reasons to Computerize/Go Online,Banks Insurance companies Brokers and diversified financial services,%,Cost Per Transaction,Critical Survival Factors,Cos

5、t Saving Productivity Improving Knowledge/Information Sharing Competitive Advantage Gaining Customer Retention/Satisfaction,Services become the key differentiator,Business Drivers vs. Business Model,ERP Definition,ERP was defined by the Gartner Group as Enterprise Resource Planning Derived from 70s

6、MRP (Material Requirement Processing) and 80s MRPII (Manufacturing Request Planning) A new way to look at business To capitalize on emerging information technology,ERP True Value,Seamlessly integrate all your internal and external processes The system can really reflect your business strategies, tac

7、tics and processes - Management Enable your 4 key relationship (corporate, customers, employees and suppliers) at information level In the long run, you can create your own best practices & re-define industry,The Way Business Competes Has Changed,What changed?,The market, the customers and the compe

8、tition have changed 企业信息化后, the traditional services have been re-defined IT technology will be a key differentiator,The Computing Environment - First generation: the mainframe,Mainframe,Automation Closed Batch Fragmented User hostile,The Computing Environment - Second generation: client-server,Main

9、frame,PC,User friendly Streamlined processes Open & On-line But Complexity Deployment costs Internal focus,The Computing Environment - And now: the Networked Society,Mainframe,PC,Internet,Universal access Easy deployment External focus,To compete you must fundamentally change how you do business Cha

10、nge how you manage customers Streamline your business processes Improve how you use information,Todays Business,Todays business will not be competitive Inefficient Administrative Processes Internally focused, not customer/supplier focused Limited Business Intelligence Local implementations, not glob

11、al,Tomorrows e-business,Tomorrows e-business will compete differently Streamlined Self-Service Processes Customer and supplier focused Complete Business Intelligence Global Implementations,Self Service,Online Approvals,Self Service,Streamlined business processes Lower Cost Superior Customer Service,

12、信息化 Enterprise,0.1X,Specialists,Where did D go?,The D has been internalized,Sears,Establishing our thriving e-business ecosystem so as to become the leading “click-and-mortar” company is all were going to do in the next few years. Jerry Miller, CIO, Sears Roebuck & Co.,Consumers = Millions,Stores =

13、1,000+,Benefit #1 Increased online AND offline sales,Benefit #2 Enhanced Customer relationships,BuildNet,Consumers = Millions,Builders = 100,000+,Distributors = 10,000+ Manufacturers = 1,000+,Our mission is to become the “Dell Computer” for the building industry. Keith Brown, Chairman, BuildNet,Benefit #1 Reduce $100B excess inventory,B