供应链物流管理中科院 龚其国一sclm chapter 07

1、7-1Supply Chain Logistics ManagementChapter 7: Information NetworksSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin7-2Information FunctionalityStrategic Alliance FormulationDevelopme

2、nt and refinement of capabilities and opportunitiesFocused/profit-based customerStrategic Planning service analysisVehicle routing and scheduling Inventory levels and management Network/facility location and integrationVertical integration vs. third-party/outsourcingDecisionAnalysisManagementControl

3、Quality Measurement Productivity MeasurementFinancial measurement: costAsset management Customer Service MeasurementTransactionSystemsOrder entryInventory AssignmentOrder Selection ShippingCustomer Inquiry Pricing and InvoicingSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Co

4、oper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin7-3SCIS Characteristics and JustificationJustificationCharacteristicsStrategic PlanningHigh RiskExtensiveCompetitive AdvantageIdentification and evaluation of competitive alternativesDecision AnalysisOptions

5、Analysis/evaluationSignificant user expertise and trainingEffectiveness-drivenactivity focusPerformance control systemsMeasurement of competitive capability and addition of potential improvement areasManagement ControlCompetitive qualificationFeedback for performance evaluation Proactive direction t

6、o usersHigh hardware and software systems cost Structured training for a large number of usersEfficiency-driven activity focusTransaction SystemsSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw

7、-Hill/Irwin7-4Integrated Supply ChainHeadquarters EDI InternetEDIInternetManufacturing PlantEDIInternetEDIInternetPOSScanner DataRFDC or Barcode Scanner or PagerRFDC or PagerEDIInternet or RFDCEDIInternet or RFDCYMSTransportation Warehouse to CustomerYMSTransportationEDIInternet RFDCManufacturing to

8、 WarehouseRFDCRFDCScannersSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/IrwinWarehouse (WMS)Warehouse (WMS)Retail Customers With POS ScannersManufacturing Execution SystemExchange Porta

9、lAdvanced Planning SystemSales InfoForecasting SystemsHost / ERP OMSTMSSupply Chain Vendors Host / ERP7-5Enterprise Resource PlanningHeadquartersEDI InternetSales InfoEDIInternetForecasting SystemsManufacturing PlantHost / ERP OMSEDIInternetEDIInternetPOSScanner DataTMSRFDC or Barcode Scanner or Pag

10、erEDIInternet or RFDCRFDC or PagerEDIInternet or RFDCYMSTransportation Warehouse to CustomerYMSTransportationEDIInternet RFDCManufacturing to WarehouseRFDCRFDCScannersMcGraw-Hill/IrwinSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Com

11、panies, Inc. All rights reserved.Warehouse (WMS)Warehouse (WMS)Retail Customers With POS ScannersManufacturing Execution SystemExchange PortalAdvanced Planning SystemSupply Chain Vendors Host / ERP7-6Capabilities of ERP SystemsEmerging CapabilitiesTraditional CapabilitiesBill of materials A/P and A/

12、R General ledger Inventory control Order Entry PurchasingProject requirements planning RoutingsCapacity requirements planningEnterprise application integrationVisibilityCollaborative planning, forecasting and replenishmentCustomer relationship managementWeb-enabled applications HostingSupply Chain L

13、ogistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin7-7Communication ModulesHeadquarters EDI InternetEDIInternetManufacturing PlantPOSScanner DataRFDC or PagerEDIInternet or RFDCEDIInternet or RFDCYMS

14、Transportation Warehouse to CustomerYMSTransportationEDIInternet RFDCManufacturing to WarehouseRFDCRFDCScannersSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/IrwinWarehouse (WMS)Warehous

15、e (WMS)Retail Customers With POS ScannersManufacturing Execution SystemExchange PortalEDIInternetEDIInternetRFDC or Barcode Scanner or PagerAdvanced Planning SystemSales InfoForecasting SystemsHost / ERP OMSTMSSupply Chain Vendors Host / ERP7-8Extension ModulesHeadquarters EDI InternetEDIInternetMan

16、ufacturing PlantEDIInternetEDIInternetPOSScanner DataRFDC or Barcode Scanner or PagerEDIInternet or RFDCRFDC or PagerEDIInternet or RFDCYMSTransportation Warehouse to CustomerYMSTransportationEDIInternet RFDCManufacturing to WarehouseRFDCRFDCScannersSupply Chain Logistics Management, First Edition.

17、Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/IrwinWarehouse (WMS)Warehouse (WMS)Retail Customers With POS ScannersManufacturing Execution SystemExchange PortalAdvanced Planning SystemSales InfoForecasting SystemsHost / ERP OMSTMSSuppl

18、y Chain Vendors Host / ERP7-9APS ModulesHeadquarters EDI InternetEDIInternetEDIInternetEDIInternetPOSScanner DataRFDC or Barcode Scanner or PagerRFDC or PagerEDIInternet or RFDCEDIInternet or RFDCYMSTransportation Warehouse to CustomerYMSTransportationEDIInternet RFDCManufacturing to WarehouseRFDCRF

19、DCScannersSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/IrwinWarehouse (WMS)Warehouse (WMS)Retail Customers With POS ScannersManufacturing Execution SystemExchange PortalManufacturing P

20、lantAdvanced Planning SystemSales InfoForecasting SystemsHost / ERP OMSTMSSupply Chain Vendors Host / ERP7-10Application Service ProvidersBenefitsRisksCost savings - Not necessary to purchase or upgrade softwareStaffing - ASP provides technical staff to support implementation and maintenanceFlexibil

21、ity - Client can remotely access software with a web browserSecurity - Proprietary information possibly vulnerable due to ASP failuresInfrastructure - ASP requires high-speed internet connectionHistory - No clear business model yetSupply Chain Logistics Management, First Edition. Bowersox, Closs, an

22、d Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin7-11Comparison of Communication Transaction FormatsSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McG

23、raw-Hill/IrwinQuantityUnitNo.Paper format DescriptionPriceANS X.12 format31241Cse Ea Ea Dz6900P450 1640Y1507Cellulose sponges Plastic pailYellow dish drainer6 plastic flower pot12.750.4750.943.40IT13.CA.127500.VC.6900 N/L IT1.12.EA.4750.VC.P450 N/L IT1.4.EA.9400.VC.1640Y N/L IT1.1.DZ.34000.VC.1507 N

24、/L7-12Primary Logistics Industry EDI StandardsUCS (Uniform Communication Standards): GroceryVICS (Volunteer Inter-Industry Communication Standards Committee): Mass MerchandisersWINS (Warehouse Information Network Standards): Warehouse OperatorsTDCC (Transportation Data Coordinating Committee): Trans

25、portation OperatorsAIAG (Automotive Industry Action Group): AutomotiveIndustrySupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin7-13Value-Added Networks (VANs)UCS codeUCC 128VICS codeT

26、he VAN collects transaction messages and information from a manufacturer and then translates those messages and information into appropriate industry-specific communication standards.Supply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Comp

27、anies, Inc. All rights reserved.McGraw-Hill/IrwinMass MerchantVANManufacturerGrocery Retailer7-14Single Firm Exchange PortalProcurementLogisticsManufacturingSuppliersService ProvidersCustomersSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/IrwinExchange Portal7-15Automobile Industry Excha