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1、R.A.C.I.,An Acronym for the key components of a tool (responsibilities chart) which is used to provide role clarity by defining the role(s) of individuals in regards to decision making and accountability within the organization,Match the Tool to the “Goal”,R.A.C.I.,Responsibility Matrix,System “The

2、doer”. Responsible for making proposals, gathering input and providing the right data and analysis to make a sensible decision in a timely fashion. Role is to deliver specified results based on requirements. I am accountable for my “R” Its my responsibility to ensure I know and understand the requir

3、ements I can be entrepreneurial in how I deliver on my “R”, as long as the result meets the requirements (can be negotiated),7,Definition safety, security, quality, total rewards. Its probably a how. If you want everyone to have the “A”, its probably a “how”. The hows can be documented in strategies

4、, mission statements, declarations, or work instructions. To Make a “how” a “what”, re-phrase it as an activity, initiative, project, or process add descriptors to make it more clear; A-decs Quality Management System, Safety Committee, Lean Training, Lean Events Planning A-decs Quality Management Sy

5、stem, Safety Committee, Lean Training, Lean Events Planning & Support, Operational Excellence Team, etc.,What are some other “candidates” for “How”?,Constructing the R.A.C.I. matrix(System level),17,Populating the R.A.C.I. matrix(System Level),18,Anyone with an “A” must have have a metric by which t

6、heir effort will be measured.,Constructing the R.A.C.I. matrix(Process level),Key Process:_,Activity/steps,Activity/steps,Activity/steps,In sequence/order,Anyone with an “R” must have standard work for their activity/task.,Anyone with an “A” must have a metric by which their effort will be measured.

7、,Activity/steps,Analyzing the Organization Design,VERTICAL ANALYSIS Focus on capacity and capabilities,TOO MANY AS LOTS OF RS NO RS OR AS EMPTY SPACES EVALUATE,FUNCTIONAL ROLES,Analyzing the Organization Design,# of Rs # of As Lots of Cs Lots of Is,FUNCTIONAL ROLES,HORIZONTAL ANALYSIS Focus on decision making and execution defining the organizational culture,R.A.C.I. = Agility & Speed,22,23,Q & A, Tips & Examples,RACI meetings flow charts (1 & 2) HR RACI chart (electronic & paper) What question

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