新职业英语第二版第二单元Annoying Office Hab.ppt

Unit 2,ENGLISH FOR CAREERS,Unit 2 Office,新职业英语,职业综合英语 1 第 2 版,Warm-1,Warming-up,Task Read Mr. Thomsons schedule for Tuesday. Write your schedule for today.,Warm-2,Warming-up,Reading A,Reading A,Text,Task 1,Task 2,Business Know-how,Text A-1,Annoying Office Habits Rob: Well Jennifer, were here in our brand-new building. Its quite impressive, isnt it? Jennifer: Oh yes, its fantastic, really modern and very spacious, too. Rob: Yes, but isnt there anything about the place that you find annoying? Jennifer: Well yes. Like every office, I suppose, there are lots of unwashed coffee cups on the desks and rubbish. I really hate that.,翻译,声音,Reading A,Text A-2-1,Rob: Yeah, so not everything is perfect. Some peoples behavior can be a real irritation. I read about a survey recently that revealed the most annoying behavior found in offices. Ill share it with you. But first, I have a question for you. Jennifer: Thats annoyingI always have to answer one of your questions before you tell me anything!,翻译,声音,Reading A,Text A-2-2,Rob: Youll love it, really! Do you know which of the following is the most annoying office habit? a) Tapping on the desk; b) Arriving late for meetings; c) Talking in jargon. Jennifer: I dont like any of those habits. Theyre all annoying. Im going to go for a) tapping on the desk.,翻译,声音,Reading A,Text A-3,Rob: Well, Ill let you know the answer in a minute. The Institute of Management recently questioned 2,000 managers to find out their pet peeves about office workers. They listed tapping on the desk to be one of the top 10 most annoying office habits. In fact, any kind of tapping breaks concentration. But for the people doing the tapping, how can they kick the habit? They may not even be aware theyre doing it. So, perhaps we should have some sympathy? Jennifer: Yes, but one thing I dont have sympathy with is talking in jargon.,翻译,声音,Reading A,Text A-4,Rob: Yes, the survey found this issue to be near the top of the list. So, does your boss use jargon a lot? Jennifer: I couldnt possibly say: He might be listening! But there is jargon that gets used generally. Do you know “thinking outside the box” means thinking imaginatively with new ideas instead of traditional ones? Rob: Yes, and “to touch base” meaning to discuss progress. I think some workers get irritated by this jargon because its not how someone would normally speak.,翻译,声音,Reading A,Text A-4,Jennifer: OK, Rob, whats the top of the list of annoying habits? Rob: Well, according to the survey, the biggest bugbear is arriving late for meetings. I guess it is annoying if you have made an effort to be punctual. Jennifer: Yes, it is annoying to be kept waiting or if someone comes in late and disrupts everyone else.,翻译,声音,Reading A,Text A-4,Rob: But if every office worker has a bugbear of some kind about their colleagues, who should sort out the tensions that will arise in the office? A bad atmosphere isnt good, is it? Jennifer: I think the line managers should be responsible. People need to be able to air their grievances. And, I could tell what annoys me most about you Rob: Sorry, Jen, were out of time!,翻译,声音,Reading A,Useful Phrases,brand-new go for pet peeves break concentration kick the habit have sympathy with Think out of the box,全新的 支持 不能忍受的事 分散注意力 戒掉习惯 支持某事 打破成规,Useful Phrases,touch base make an effort sort out the tensions air ones grievances out of time,与某人接触；告知某事的相关情况 努力 舒缓气氛 公开表示不满 没有时间了,A-Trans-1,Reading A,让人讨厌的办公室习惯 罗 布： 珍尼弗，我们现在来到崭新的大楼里了， 很漂亮，不是吗？ 珍尼弗： 哦，是的，这栋楼太好了！真的很现代 也很宽敞。 罗 布： 是的，但是这个地方是否也会有让你觉 得讨厌的东西？ 珍尼弗： 是的，像所有办公室一样，我想桌子上 会留下许多还没冲洗的咖啡杯，垃圾到 处都是。我真的很讨厌那样。,A-Trans-2,罗 布： 你知道，世间无完美之事。有些人的行 为真是让人恼火。一项新的调查揭示了 一些最让人讨厌的办公室习惯，我来跟 你分享一下。但是我先问你一个问题。 珍尼弗： 真烦人你告诉我之前总是要我回答 你的某个问题。,Reading A,A-Trans-3,罗 布： 你会乐意回答的，真的！你知道下面哪一项 是最令人厌烦的办公室习惯吗？a. 敲桌子； b. 开会迟到；c. 讲行话。 珍尼弗： 这些都是非常糟糕的习惯，哪一个我都不喜 欢，但是我会选a)敲桌子。,Reading A,A-Trans-4,罗 布： 好吧，我马上让你知道答案。管理协会最 近对2000位经理做了问卷调查，想知道他 们最不能容忍办公室员工做哪些事情。他 们把敲桌子列入了最烦人的办公室习惯前 十名。事实上，任何一种敲打都会分散注 意力。但是对于喜欢敲打的人来讲，他 们怎样才能改掉这个习惯呢？他们也许 并没有意识到自己的行为，因此我们应 该要理解。 珍尼弗： 是的，但有一件我无法理解的事就是讲 行话。,Reading A,A-Trans-4,罗 布： 是的，调查表明这是接近最令人讨厌的 办公室习惯榜首的一个问题。你的老板 经常讲一些行话吗？ 珍尼弗： 我可不能乱讲，他有可能在听！但确实 有一些经常用的术语。你知道“盒子外 思考”其实指的是要富有想象力地思考， 用新的想法取代传统想法吗？ 罗 布： 是的，“触碰基地”的意思是商讨事情 的进展。我想员工们会对这些行话很恼 火，因为人们通常不会这样说话。,Reading A,A-Trans-4,珍尼弗： 好吧，罗布，排名首位的让人讨厌的习 惯是什么？ 罗 布： 根据调查，最令人厌烦的事情就是开会 迟到。我猜当你努力做到守时而别人却 迟到一定很讨厌。 珍尼弗： 是的，一直被迫等待或某人进来晚了打 扰到别人真是讨人厌。,Reading A,A-Trans-4,罗 布： 但是如果每一个办公室员工都对他们的 同事头痛，谁应该来舒缓这种紧张的办 公气氛？一个坏的工作氛围不是什么好 事情，对吧？ 珍尼弗： 我想直接主管们有责任去处理这些问题。 人们应该有机会表达自己的不满。好吧， 让我来告诉你我最烦你的是什么 罗 布： 对不起，珍，我们时间到了。,Reading A,a. having a strong effect on sb., especially through size, or importance,Reading A,impressive,e.g. The earthquake is one of the most impressive geological phenomena.,e.g. You passed your test? Fantastic!,Reading A,fantastic,a. marvelous, excellent,e.g. The house has a spacious kitchen and dining area.,Reading A,spacious,a. having or providing much space; roomy,e.g. Dont allow a minor irritation in the workplace to influence your determination.,Reading A,irritation,n. sth. that keeps troubling or annoying someone,e.g. The survey revealed that the house was damp. Her answers revealed her to be innocent.,Reading A,reveal,v. to make (facts, etc.) known,e.g. Whos tapping at the window?,Reading A,tap,v. to strike (sth.) lightly with sth.,e.g. She gave the lid a few gentle taps to loosen it.,n. (sound of a) quick light blow,e.g. Grammatical mistakes are his pet peeves.,Reading A,pet peeve,a minor that an individual identifies as particularly annoying to them, to a greater degree than others may find it,e.g. I found it hard to keep my concentration with such a noise going on.,Reading A,concentration,n. complete attention; intense mental effort,e.g. Doctors should try to persuade smokers to kick the habit.,Reading A,kick,v. to give up,n. sharing the feelings of others (especially feelings of sorrow or pain),Reading A,sympathy,e.g. My sympathies are with the jobless in this dispute.,e.g. You should adopt a more imaginative approach to decorate the classroom at Christmas,Reading A,imaginative,a. marked by independence and creativity in thought or action,to struggle, to try,Reading A,make an effort,e.g. The prisoner made an effort to escape, but he couldnt climb the prison wall.,to find a solution to (a problem/ones problems, etc.),Reading A,sort out,e.g. Roy is an expert so they gave him a free hand to sort out the problem.,n. real or imagined cause for complaint or protest,Reading A,grievances,e.g. The manager agreed to settle the workers grievances.,air ones grievances: to complain, to protest,A-Task 1,Task 1 Read the conversation and complete the table with the appropriate information.,Reading A,One of the top 10,Near the top of the list,Top of the list,It breaks others concentration.,Its not how someone would normally speak.,Others have made an effort to be punctual.,A-Task 2,Task 2 Decide whether the following statements are true (T) or false (F) according to the passage.,T,F,F,T,F,Reading A,Business Know-how,I dont like because I hate because makes me disgusting. I cant stand him/her when he/she,Task 3 Discuss with your partner about some annoying habits in your dormitory with the help of the useful expressions below.,Business Know-how,I hate gossip because it always spreads false information. Some people tend to blame their roommates for the tiny mistakes. This makes me disgusting. I cant stand him when he talks very loudly during the lunch break. (Picking the nose; Biting the nails; Dressing untidily),examples,Business Know-how,Reading B,Text,Task 1,Task 2,Reading B,Text B-1,SWAP Industries Newsletter,翻译,Reading B,6 Common Types of Company Registration in China,WFOE：Wholly Foreign-Owned Enterprise JV：Joint Venture Rep Office：Representative Office SOE：State Owned Enterprise Private Enterprise Individually Owned,Text B-2,THE CHRISTMAS PARTY Friday, December 12, 2013, from 6:00 p.m. to 9:00 p.m. The annual Christmas Party of SWAP (China) will take place at the Hong Kong Club on Friday, December 12 from 6:00 p.m. to 9:00 p.m. This is always a good start to the Christmas seasonsocializing with colleagues, families and friends in the delightful surroundings of the Hong Kong Club, gazing out at the Christmas lights, and enjoying a luxurious buffet. Dress code: No jeans. Mobile phones must be turned off within the club. Each branch of SWAP (China) please send five persons to apply before December 5, 2013 by mailing the following form to sarawong SWAPC. For further information, please call Sara Wong: 5311 6755 or email her.,翻译,Reading B,Text B-3,翻译,Reading B,B-Trans-1,Reading B,B-Trans-2,Reading B,B-Trans-3,Reading B,B-Task 1,Task 1 Decide whether the following statements are true (T) or false (F) according to the newsletter.,( ) 1. The issue of the newsletter dated November 20, 2013is from SWAP (China) Headquarters Hong Kong. ( ) 2. SWAP Fujian Ltd. is awarded Excellent Enterprise with Foreign Investment for 2012-2013 by SWAP Industries. ( ) 3. Only SWAP staff members are invited to the Christmas Party at the Hong Kong Club. ( ) 4. People who attend the Party are suggested to dress casually and turn off their mobile phones at the club. ( ) 5. Each branch of SWAP (China) can send at least five persons to apply before December 5, 2013.,T,F,F,F,F,Reading B,B-Task 2-1,Task 2 Fill in the application form and email it to Sara, expressing your hope to attend the Party.,To,sarawongSWAPC,CC,From,wangliliSWAPC,Subject,Application to attend Christmas Party,Dear Sara, As one of the five candidates from SWAP Fujian Ltd., I am writing this application to attend the coming Christmas Party. It will be a great honor for me to represent our company to meet colleagues and friends there. Its also a good reward for my ten years service for SWAP.,Reading B,B-Task 2-2,Looking forward to your confirmation. Wang Lili Purchasing Manager of SWAP Fujian Ltd.,Reading B,Listening,Task 1,Task 2,Task 3,Task 4,Task 5,Listening & Speaking,L-Task 1,Task 1 Shirley is Mr. Mullers secretary. Listen to the telephone conversation and check her notes. Did she make any mistakes?,Script,6:30,82375598,Listening & Speaking,L-1-Script,Task 1 Script,Listening & Speaking,L-Task 2,Task 2 Listen to a phone message and complete the following note.,Script,Ellen,Polly,8021,Delete all emails from Ellen. Dont open the attached files.,Listening & Speaking,L-2-Script,Task 2 Script,Listening & Speaking,L-Task 3,Task 3 Anna is phoning Mr. Brown for an appointment. Listen to the conversation and choose the best answer to each question you hear.,Script,1. A. On Monday. B. On Tuesday. C. On Wednesday. D. On Thursday. 2. A. Hell visit the factory. B. Hell have lunch with someone. C. Hell meet someone from the Head Office. D. Hell have an important meeting. 3. A. On Tuesday morning at 9:30. B. On Tuesday afternoon at 3:00. C. On Wednesday morning at 9:30. D. On Wednesday afternoon at 3:00.,Listening & Speaking,L-3-Script,Task 3 Script,Listening & Speaking,L-Task 4,Task 4 Listen to the conversation between Tom Barnes and his secretary, Cathy. Then complete the schedule.,Script,Sign the contract,Sales,Department,production manager,France,Listening & Speaking,L-4-Script,Task 4 Script,Listening & Speaking,L-Task 5-1,Task 5 Listen to the passage twice and fill in the blanks with what you hear.,Time is equal to everyone. Whether you are smart or foolish, ugly or beautiful, you have the same 24 hours each day that everyone else has. How you spend that valuable time determines the . Time is more precious than any possession. There are three rules for effective time management. Firstly, dont create . Dont try to work full time and take a full load. Be reasonable about how much work you can do.,quality of your life,impossible situations,Listening & Speaking,L-Task 5-2,Secondly, make a list of all the things that you need to get done in a given time period. Put the tasks in order of and delete _ any unimportant items. Thirdly, avoid lack of focus. Use lists to . To be more attentive, set boundaries with family and friends when you are at work, as personal phone calls and emails can easily disturb your workday progress. In a modern , you can use technology to help. For unimportant communications, provide clients with a fax number or email address. This should cut down on the number of unimportant phone calls you receive throughout the day.,importance,focus attention,work environment,Listening & Speaking,In a formal or business / working environment Greeting and Answering the Phone Hello, XXs Office, this is Jane speaking. How may I help you? Good morning. XXXs publishing, May I help you? Hello, Doctor Johns Office. Thank you for calling P&G, this is Jane speaking, how may I help you? Identifying the caller and yourself This is . from May I ask whos calling?,Useful Telephone Phrases, Ask to hold (if this call is not for you, ask them to hold the line) One moment please. / Just a moment please. Just a moment please. Hang on a sec. Ill get . Could you hold on please. What if the someone is not there I am sorry. Shes not in at the moment . Would you like to leave a message? I am sorry. Shes not here right now. Can I take a message?,Useful Telephone Phrases, Giving negative information I am afraid he is not in the office. I am sorry she is in a meeting right now. I am afraid she is on the phone at the moment. Would you like to leave a message? / Would you like to call back later? I am afraid you have got the wrong number.,Useful Telephone Phrases,In a formal or business / working environment Underline and Bad Connection I am sorry I couldnt hear you, I will call you back. I am sorry I cant hear you at all. Please call us back. One moment. Let me transfer you. Wrong Number I think you have the wrong number. - Sorry to bother you.,Useful Telephone Phrases,A: Hello, Mr. Browns office. Who is calling, please? B: Hello, this is Jane White speaking, calling from the Sales Department of ABC Company. May I speak to Mr. Brown? A: Im afraid Mr. Brown isnt available today. Can I leave a message? B: Certainly. Id like to make an appointment with Mr. Brown. A：Fine. When would you be available to see Mr. Brown? B: Someday next week in the morning would be great. A: How about next Thursday at 10 oclock? B: Im not available on Thursday. The rest days are ok with me. A: Lets make it 10 oclock next Friday. B: That sounds fine. Thank you. Do you have a pen handy? i dont think he has my number. My number is 222-3456, extension 12. A: Ok, 222-3456, and the extension is 12. Ive got it all down. Thanks for calling. Bye. B: See you.,Writing,Writing,Task 1,Task 2,agenda jend /nounn: agenda; plural noun: agendas a list of items to be discussed at a formal meeting. e.g. the question of nuclear weapons had been removed from the agenda” synonyms: list of items, schedule, program, timetable, itinerary, list, plan, to-do list; 2. a plan of things to be done or problems to be addressed. e.g. he vowed to put jobs at the top of his agenda. synonyms: list of items, schedule, program, timetable, itinerary, list, plan, to-do list; 3. the underlying intentions or motives of a particular person or group. e.g. Miller has his own agenda and it has nothing to do with football. synonyms: plan, scheme, motive; exit strategy “their hidden agenda“,W-Task 1,Task 1 Read the following agenda. Match the items 1-10 with the details listed on the next page by writing the numbers on the lines.,The meeting ends by a vote, or by general consent (同意). Discussing other matters which are not on the agenda. The chairperson calls the meeting to order and opens with a welcome. Dealing with topics arising from the minutes of the last meeting. Deciding on time for the next meeting. The secretary keeps a record of: a. those who are present; b. those who are absent without leave; c. those who sent regrets. Bodya list of the topics that form the main part of the meeting. The secretary reads a record of the last meeting for approval or correction.,10,8,1,4,9,2,5,6,7,3,Writing,W-Task 2,Task 2,Writing,The Design of Tour Itineraries,A good tour itinerary: Offers information not only on the plan of the trip but also on the features of the trip that appeals to the potential tourists.,Tour title Brief description of the tour Day-to-day events information about the cities, the scenic spots to visit, transport, accommodation, catering.,What items are usually included in a tour itinerary?,What items are usually included in a tour itinerary?,Departure/return date Duration of the tour Travel expense/ total price of the tour The number of tour members ,Sample - China Discovery 10 Days,Cities to visit: Beijing, Xian, kunming, Guilin, Hong Kong Quotation: US$2500 / P.P. Number of members: 20,Sample - 10 Day China Discovery,Departure time: March, April, May, June, September, October, November (2015).,Day 1,Arrive in Beijing by International airline at 4 oclock in the afternoon, meet your guide and transfer to Beijing Hotel. Welcome dinner in the evening.,Day 2,American buffet breakfast between 7:00-8:30, then take a bus to Temple of Heaven in the morning. Back to Hotel after lunch for a break. 14:00 to visit Tiananmen Square and Forbidden City. Deluxe Beijing Duck Banquet in Quanjude Restaurant.,Day 3 Day 9,Day 10 Ready with your luggage and carry-on before 12:00 at noon and head for lunch. Take a flight to San Francisco.,导游 旺季 平季 淡季,tour guide on season, peak season shoulder period/season low season, off season, slack season,Useful words and phrases,Plan an itinerary,Plan an itinerary,票价 半票 证件 护照 签证 身份证 海关,fare half (fare), half-price ticket documents, p