《民航空乘英语》8

WarmUpAnnouncementsPart

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4WarmUpAnnouncementsPart

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4Duty-freeshoppingexempts1acustomerfromhavingtopaycustomsduties2onvariouscommodities3,typicallyalcohol,tobacco4andluxury5goodsforinternationaltravels.Lookatthegivenexamplesandthenaddsomemorein-flightduty-freeitems.1tobacco:cigar6__________________________cosmetic7:lipstick8_________________________________jewelry9:necklace__________________________accessory10:bag________________________confectionery11:cake____________________liquor12:wine__________________________toy:airplanemodel_____________________cigaretteessentialoil,eyecream,makeupbaseearrings,fingerring,watchnecktie,cufflink,tieclipcandy,chocolatewhisky,beerremotecontrolcarLookattheexchangerate13tableforAmericandollarsandpracticethedialogueusingtherate.2货币Currency代码1USdollar人民币(Chinese/Renminbi)yuanCNY(RMB￥)6.887港元(HongKong)dollarHKD(HK$)7.756,3日元(Japanese)yenJPY(￥)110.66新加坡元(Singapore)dollarSGD(S$)1.425,6欧元(European)euroEUR(€)0.943,4英国英镑(British)poundGBP(￡)0.805,8俄罗斯卢布(Russian)rubleSUR(Rub)65.172加拿大元(Canadian)dollarCAD(Can$)1.353,9澳大利亚元(Australian)dollarAUD(A$)1.358各种国际通用货币（CURRENCY14）代号Dialogue:W: Iwanttobuythisduty-freeitem.Howmuchisit?CA: Itis25USdollars.WealsoacceptChineseYuan.W: WhatistheexchangeratefromUSdollarstoChineseYuan?CA: Onedollarisworth6.887ChineseYuan.Ifyouwanttobuythisitem,Ithinkyoushouldpay169Yuan.W: Hereyouare,CA: Thankyou.Hereisyourchange.WarmUpAnnouncementsPart

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4Listentotheannouncementsandfillintheblanks.1ShortAnnouncementsLadiesandgentlemen,Duty-freesaleswillbe_________inthecabinnow.Productdescriptions1areavailableintheDuty-freeShoppingGuide,whichisinthe__________infrontofyou.Pleasecheckwithyourflightattendantforpricesinother_________.MostmajorcurrenciesandUSdollar,traveler’schecksareacceptedforyourpurchases.Themajor__________arealsoaccepted.Duty-freesaleswillconclude2halfanhour/onehourbeforelanding.Thankyou!availableseatpocketcurrenciescreditcards（1）Ladiesandgentlemen,Goodafternoon!Thankstoournewin-flightduty-freeshoppingbrochures.Youcanbuyallduty-freeitemsfromthecomfortofyourseat.Thelatest3edition4ofthe___________arepackedwithnewadditionsfromtheworld’sbrands.Animpressiveselection5offragrances6,fashionable7watches,chic8jewelry,___________,giftsawaits9you.Choosefromourimpressiveselectionsforsomeoneoryourself.Youdeserveit10.Allitemscanbepurchasedonboardatpricesofupto_____percentlessthananythingyouwillfindinaretailstore11.brochurescosmetics55（2）Allpriceslistedinthecatalogue12areinUSdollars.Weacceptallmajorcreditcards.However,themaximum13allowedpurchasewithcreditcardis600USdollarsperperson.Wedon’tacceptdebitcards14.Youcanfindour___________intheseatpocketonboard.Theflightattendantswillbegladtoprovideyouwithmoredetailed15informationandassist16youwithyourchoice.Enjoyyourshoppingandflight.catalogueShortAnnouncementsOralpractice.Readtheannouncementsanddiscusswithyourpartneraboutthefollowingquestions.2Whatkindofitemsdoesanairlineoffer?2.Wherecanthepassengersfindthecopiesofthecatalogue?3.Whatpaymentscanpassengersusewhenbuyingduty-freeitemsinflight?Listentotheannouncementandlearnthefollowingwordsorphrases.1LongAnnouncementsVocabularyBandBritishAirways 英国航空公司unique[juː'niːk] adj.独特的，独一无二的discover[dɪ'skʌvə(r)] vt.发现，发觉unparalleled[ʌn'pær(ə)leld] adj.空前的，前所未有的sought-after['sɔːtˌɑːftə(r)] adj.受欢迎的，很吃香的HarryWinston 海瑞•温斯顿（珠宝品牌）Tiffany 蒂凡尼（珠宝品牌）Swarovski 施华洛世奇（水晶品牌）Givenchy 纪梵希（服装品牌）Prada 普拉达（服装品牌）Oralpractice.Readtheannouncementswe’velearnt,andthenmakeaduty-freeshoppingannouncementaccordingtothesummaryformbelow.2LongAnnouncementsPartContentGreetingsGoodmorning/afternoon.…Duty-freeBrochures/MagazinesIntroducethebrochures/magazinesinbrief.ItemsWeCanBuyintheFlightTobacco,jewelry,accessories,confectionery,liquor,toy,andotherthings.PaymentsCash(USdollar,RMB…),majorcreditcardsandchecks.WarmUpAnnouncementsPart

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4Ⅰ.Listentothedialoguesandfillintheblanks.CA: Excuseme,sir.Wouldyouliketobuyanyduty-freeitems?M: Yes,whatitemsdoyouhave?CA: Wehavecigarettes,chocolates,cosmetics,__________goods,perfume1,skincare2products,jewelry,watches,etc.M: DoyouhaveChanelPoudreUniverselleCompact3?Mywifetoldmetobuyoneforher.CA: Certainly,sir.Wehaveit.That’llbe$44.M: DoyoutakeKoreanWon?CA: No,I’msorry,sir.Weonly_______USdollars,EurosandRMB.M: Oh,IhavesomeRMB.HowmuchwouldthatbeinRMB?CA: Thatwillbe300Yuan.M: Hereyouare.CA: Thankyou.Ihopeyourwifewilllikeit.electronicaccept1CA: Wouldyouliketobuysomeduty-freegoods?Wehavea_______________onboardtoday.M: Yes.I’dlikefivecartons4ofcigarettes.CA: I’msorry,sir.AsfarasIknow,visitorstoHongKongareallowed________cigarettesatmost.M: Ididn’tknowaboutthat.Allright,two___________ofcigarettes,please.Howmucharethey?CA: That’s75USdollars,please.M: Hereis$80.CA: Thankyou.Hereareyourchange5andyourcigarettes.Enjoyyourflight.M: Thankyou.wideselection2Ⅰ.Listentothedialoguesandfillintheblanks.400cartons3CA: Goodafternoon.WhatcanIdoforyou?M: I’dliketobuya_________formyfriendJerry.Hewillgetmarriednextmonth.CA: It’sreallyagoodnews.Whatwouldyouliketobuy?M: Ihavenoidea.Couldyougivemesome____________?CA: Doeshelikesome__________drinks?M: Yes,helikeswineverymuch.CA: Thenyoucanbuysomeliquorforhim.M: You’reright.Whatdoyourecommend?CA: BolongbaoWine6isveryfamousandittastesverywell.Youcanbuyoneortwobottlesforhim.presentsuggestionsⅠ.Listentothedialoguesandfillintheblanks.alcoholic

M: Howmuchdoesitcost?CA: 1literUS$42.00.M: CanIhaveadiscount7?CA: Sorry,alltheitemsofferedonboardareat__________price.M: Well,I’lltakeonebottle.Doyoutakecreditcards?CA: Sure,sir.Weacceptallthe___________creditcards.M: Great,hereismycard.CA: Thankyou.It’s$42.Pleaseinputyour_____________.M: OK.CA: Pleasesign8here…Thankyou.Hereisyourcardandthereceipt9.Andtakeyourwine,please.M: Thankyouverymuch.CA: Youarewelcome.Enjoyyourflight.markedmajorⅠ.Listentothedialoguesandfillintheblanks.password3Ⅱ.Oralpractice.Readthedialoguesanddiscusswithyourpartneraboutthefollowingquestions.1.Howwillyoubegintheduty-freesales?2.Whatkindofduty-freeitemswillyourecommendifapassengerasksyouforadvice?3.Whenpassengersintendtopayfortheitems,whatshouldyousay?Ⅲ.Workinpairs.Understandandremembertheexpressionsaboutaskingandmakingsuggestions.Andthenmakeadialoguewithyourpartnerbyusingtheexpressions.I’dliketosuggestthat…Itwouldbebetterto…Whydon’tyou…Iadviseyou…Ithinkyoushould…Myadvicewouldbe…What/Howabout…

Whatdoyousuggest?Whatisyouradvice?Canyougivemesomeadvice?Whatwouldyousuggest?Doyouhaveanysuggestions?WarmUpAnnouncementsPart

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4Duty-freeServiceThesaleofarangeofduty-freeitemsoninternationalflightsistheresponsibilityofthecabinattendants.In-flightduty-freegoodsareoftenmadeupofsomemostfamousbrandsintheworld,includingcigarettes,confectioneries/chocolates,cosmetics,electronicgoods,gifts,perfume,skincareproducts,jewelry,spirits,watches,etc.Designerlabelbrandscanalsobefound,suchasRalphLauren,CalvinKleinandChanel.Thecabinattendantsfromdifferentairlinesmayprovideduty-freeserviceinalmostthesameprocedures.Usually,thecabinattendantswillmaketheannouncementfirstforduty-freegoods.Thepassengerscanreadthein-flightduty-freeshoppingmagazineslocatedintherearpocketinfrontofthem.Andthentheycanchooseduty-freeitemsfromthemagazinesbyfillingintheorderforms.Thecabinattendantsmayusuallyallowthepassengerstochoosearound30minutesandgoalongtheaisletocollecttheforms.Thecabinattendantswillmakesurethatthereareacoupleofcabinattendantswalkingupanddowntheaislewhilesortingouttheduty-freegoodsjustincasethereareanyproblems.Thisisquitetime-consumingandwhenthey’vefinished,thecabinattendantswilltakethegoodstothepassengers.Text1Usually,theCabinattendantswillofferthegoodswithduty-freegoodscartsandproceedthroughthecabinaislestoppingateachrowofpassengers.Thegoodscanbepaidbycash,suchastheUS$,UK￡andEuros€,ormostmajorcreditcards,likeDinersClub,Visa,MasterCard,AmericanExpressandJCB.Usually,themaximumnumberofordersacceptedbycreditcardsislimitedaccordingtotheregulationsofdifferentcompanies.Therefore,cabinattendantsmustcheckthecreditcardsthoroughlybeforeacceptingthem.Theyalsochecktheexpirydateofthecard.Ifthedatehasexpiredthenthecardisclassedasinvalid.Thecabinattendantsareresponsibleforalltransactionsundertakenandmustkeeparecordofallitemssold.Anotherthingthatthecabinattendantshavetowatchoutforisthepassengerwhoopenshisduty-freespiritsandcigarettesonboard.Cabinattendantshavetotellpassengersthatthisisnotallowedandiftheywantadrinkthenjustaskthecabinattendantsforone.Lookatthepicturesbelow,andchoosewhichkindofpaymentcanpassengersusetobuyduty-freeitemsinflight.11234124ReadthetextagainanddecidewhetherthefollowingstatementsareT(true)orF(false).21.Thetimeofchoosingduty-freegoodsusuallylasthalfanhour.2.Whenpassengersarechoosingduty-freegoods,thereshouldhavetwoorthreecabinattendantswalkingupanddowntoanswerpassengers’questionsaboutgoods.3.Passengerscanpaythegoodsbycash,creditcardsanddebitcards.4.Byusingcreditcards,passengerscanbuyasmanyduty-freeitemsastheywish.5.Evenifcigarettescanbesoldonboard,passengersarenotallowedtosmokeduringtheflight.TTFFT1.Whataretheproceduresofbuyingduty-freegoodsonboard?__________________________________________________________________Readthetextagainandanswertheflowingquestions.3Cabinattendantsmakeanannouncementaboutduty-freeshoppingfirst,andthenthepassengerscanreadtheshoppingmagazinestoselectwhattheywanttobuy.Meanwhile,thereshouldbetwoorthreecabinattendantswalkingaroundtoshowpassengersthegoodsandanswertheirquestions.Whenpassengersdecidewhattobuythe,theyshouldfilltheorderformandthecabinattendantswillcollecttheformstogether.Thelaststepistotakethegoodstopassengersandpassengerspayfortheirgoodsbycashorcreditcards.2.Whyshouldthecabinattendantscheckthecreditcardswhenpassengerspaytheduty-freegoodsbythem?________________________________________________________________3.Canthepassengersopentheduty-freespiritsthey’veboughtonboard?__________________________________________________________________Readthetextagainandanswertheflowingquestions.3Becausethemaximumofordersacceptedbycreditcardsislimitedandthecreditcardshaveanexpirydate.No,theycan’t.Becauseitisnotallowedonboard.Iftheywanttohaveadrink,theyshouldaskthecabinattendantsforone.Text2CustomsDutyFreeAllowanceTomakeduty-freeshoppingandCustomscheckgosmoothly1,itisrecommendedthatthepassengersbefamiliarwith2theduty-freeallowance3ofthecountryorthecitytheywillenter.Thefollowingaretypical4examplesofCustomsDuty-FreeAllowanceinthemajority5ofairportsallovertheworld.Duty-FreeAllowancefortheUKfromoutsideEurope 200cigarettes,or100cigarillos6,or50cigars,or250gramsoftobacco; 2liters7ofstilltablewine8; 1literofspiritsorstrongliqueurs9over22%volume10,or2litersoffortified11wine,sparkingwine12orotherliqueurs; 60cc/mlofperfume; 250cc/mltoiletwater13;

￡145worthofallothergoodsincludinggiftsandsouvenirs14.Duty-FreeAllowanceforChina 400cigarettesifstayingunder6months; 600cigarettesifstayingover6months; 2bottleseachnotexceeding0.75litersforstayinglessthan6months; 4