人力资源管理2(双语)

Chapter 2 Job Analysis Learning Objectives Discuss how job analysis lays the foundation for HRM practices that lead to competitive advantage. Explain how an organization conducts a job analysis Describe how an organization records the final results of a job analysis. HR Planning Job Analysis Recruitment Selection Workplace Justice Unions Safety eliminate unnecessary words or phrases. Describe duties with a present-tense verb, the implied subject being the employee performing the job. Use “occasionally” to describe duties performed once in a while and “may” for duties performed only by some workers on the job. State the specific performance requirements of a job based on valid job-related criteria. Job Specification Job Specification - Minimum qualifications person should possess to perform particular job Should reflect minimum, not ideal qualifications for particular job Job specifications are often included as major section of job descriptions Writing Job Specifications Minimum Acceptable Qualifications: Educational Requirements Experience Personality Traits Physical Abilities Sample of Job Description and Job Specification Job Title: Marketing Manager Department: Marketing General Description of the Job Plans, directs and coordinates the marketing of the organizations products and/or services by performing the following duties personally or through subordinate supervisors. Job Activities 1. Establishes marketing goals to ensure share of market and profitability of products and/or services. 2. Develops and executes market plans and programs, both short and long range, to ensure the profit growth and expansion of company products and/or services. Sample of Job Description and Job Specification Job Activities 3. Plans and oversees the organizations advertising and promotion activities including print, electronic, and direct mail outlets. 4. Communicates with outside advertising agencies on ongoing campaigns. 5. Conducts marketing surveys on current and new product concepts. General Qualifications Requirements 1. Education and/or Experience Masters degree ( M. A. ) or equivalent; four to the years related experience and/or training; equivalent combination of education and experience. Sample of Job Description and Job Specification General Qualifications Requirements 2. Knowledge, Skills, And abilities Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to define problems, collect data, establish facts, and draw valid conclusions. 3. Responsibility Manages three subordinate supervisors who supervise a total of five employees in the Marketing Department. Job Analysis and the Managers Job Managers have two primary job analysis roles: Help HR professionals complete the analysis Implement job analysis results in their day-to- day activities How the HRM Department Can Help The HRM department serves two primary roles with regard to job analysis: Gain the support of upper management Plan and implement a job analysis project HRM Skill-Building for Managers In some organizations, managers, rather than the HR professionals, conduct job analyses. This is a more efficient approach when many jobs need to be analyzed, because job analyses can be completed much more quickly if conducted by each line manager rather than a single HR professional. HRM Skill-Building for Managers Collecting job analysis information When interviewing workers for the purpose of job analysis, adhere to the following guidelines: State the purpose of the interview Structure the interview Steer the interview Record the interview Close the interview Roles and Responsibilities in JA Line Managers Participate in planning With HR, determine jobs to be analyzed Decide who should conduct JA Identify incumbents to participate and facilitate participation Provide documents Participate in interviews and questionnaires Employees Participate in planning Understand importance and purpose of JA Inform mgr when JA needed Provide accurate JA info Adapt to new job demands Use JA for career planning HR Professionals Participate in planning Communicate importance of JA With line mgrs, determine jobs to be analyzed Serve as JA expert or hire vendor Inform others of legal i