HRTemplates人力资源模板大全.doc

人力资源模板人力资源模板 1 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. JOB DESCRIPTION JOB TITLE: DEPARTMENT: GRADE/LEVEL: REPORTS TO : RESPONSIBLE FOR: SUBSTITUTES BY: SCOPE: DUTIES/ RESPONSIBILITIES : JOB PROFILE: EDUCATION: EXPERIENCE: 人力资源模板人力资源模板 2 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. COMPETENCIES: TECHNICAL COMPETENCIES : INDIVIDUAL CHARACTERISTICS : OTHER SKILLS (LANGUAGE, COMPUTERS,) : 人力资源模板人力资源模板 3 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. DOCUMENT ADDENDUM Job Descriptions are only valid with this addendum page; signed by authorized Management only and according to authorization levels below. JOB DESCRIPTION JOB TITLE: DEPARTMENT: VERSION NUMBER: AUTHOR NAMEDATE POSITION SIGNATURE PROPOSED EFFECTIVE DATE The content of this job description will be reviewed on a regular basis to incorporate any new responsibilities which reflect the hotel business requirements. CHECK NAMEDATE POSITION SIGNATURE REVISED EFFECTIVE DATE APPROVAL NAMEDATE POSITION SIGNATURE 人力资源模板人力资源模板 4 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. EFFECTIVE DATE Author: Name:Position: Date:Signature: Check: Name:Position: Date :Signature: Proposed effective date (dd/mm/yyyy) : Approval: Name:Position: Date:Signature: Effective date (dd/mm/yyyy) : 人力资源模板人力资源模板 5 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. Verdana 10 RECRUITMENT REQUEST/AUTHORITY FORM Department: _ Vacancy: _ Reason for Vacancy: _ Name of Person to be replaced: _ Reason for Replacement: _ Date to be replaced: _ Method of Recruitment: _ HOD Signature:_Date:_ G.M. Signature:_Date:_ N.B. Please pass completed form to People Management For People Management usage Eventual Financial Impact: _ CONFIDENTIAL REFERENCE CHECK Applicant_ Date_ 人力资源模板人力资源模板 6 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. Company_Phone_ Referee: _ How are they known to candidate? _ 1.What position did the applicant hold in your company? _ 2.Can you confirm the applicants dates of employment with your company? _ 3.Can you describe the major duties/responsibilities involved in this position? _ _ 4.If the applicant was involved in customer service duties, how would you describe their performance? _ _ 5.Did he/she require close supervision? _ Could you please comment on: 6.The applicants ability to acquire skills and knowledge required in the position. _ _ 7.The applicants overall performance in the position. _ _ 8The applicants relationship with supervisors and co-workers. 人力资源模板人力资源模板 7 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. _ _ 9The applicants attendance and punctuality _ _ 10.If employment was casual, how was the applicants availability? _ 11.If the applicant is no longer employed, could you indicate the reason for leaving? _ 12.Overall strengths _ _ 13.Overall weaknesses or areas requiring further development. (If sales, check sales record, If Porter, check accident record etc) _ _ 14.If the situation arose, would your company re-employ the applicant? If no, please give details. _ _ Completed by: _ Date: _ ONLINE VISA APPLICATION FORM Name: Starting date: 人力资源模板人力资源模板 8 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. Reason:Department: Charge to: Before processing the visa make sure the following documents are in place: CV Employee Hire Form Signed copy of Employment Offer (both parties) 24 Passport size photographs Clear Passport copy (valid for 6 month) Personal Details Form Uniform Size Chart If transfer from Labour: Checked By: VISIT EMPLOYMENT TRANSFER single FAMILY In COUNTRY Outside the country Approved by: Amount to be Paid:Signature: Processed by Date: Visa received Date: COMMENTS: ONLINE VISA APPLICATION FORM / RESERVATIONS 人力资源模板人力资源模板 9 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. Name:Mr. Name Company / Department:Kempinski Hotel Name 4 VERY GOOD; 4 GOOD; 2 FAIR; 1 POOR) HUMAN RESOURCES DEPARTMENT DEPARTMENT CONCERNED APPEARANCE PERSONALITY RELEVANT EXPERIENCE INTELLIGENCE GENERAL ATTITIUDE COMMUNICATION 人力资源模板人力资源模板 13 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. ENTHUSIASM STABILITY COMMENTS: POSITION RECOMMENDED INTERVIEWERS SIGNATURE DATE SKILLS EVALUATION (please fill in and check whatever is applicable) Technical/Special Skill ExcellentGoodFairPoorLanguage/DialectExcellentGoodFairPoor 1._ _ 1._ _ 2._ _ 2._ _ 3._ _ 3._ _ EMPLOYMENT Department: _Level: _ Position: _Salary: _ Employment No._Approved by: _ (Department Head) Commencement Date: _Date: _ Approved by People Management Manager: _ Date: _ INTERVIEW EVALUATION FORM Applicants Name: _ Interviewed by: _ Position applied for: _ Date: _ Position offered: _ Appearance we will notify you accordingly. We confirm that his terminal benefits, after recovering our dues, will be forwarded to you in the event that the employee fails to repay the Loan/Overdraft/Credit Card dues. Please note that this letter does not constitute a guarantee on our part towards repayment of Loan/Overdraft/Credit Card. Yours faithfully, People Management Director Bank NameDate Address Country Dear Sir, Subject: Loan Application Letter Employee Name Job Title Date of Joining Gross Salary per month 人力资源模板人力资源模板 32 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. Accrued Gratuity/Terminal Benefits This is to certify that above named person is employed with us. We are under instruction from him/her to credit his/her salary to the Bank Account number _ with you every month starting from _. We also undertake not to transfer the salary to any other Bank until we receive a clearance certificate issued by you. We are aware that you will be extending a Loan/Overdraft/Credit Card to him/her on the strength of this letter. Should the employment cease while the Loan/Overdraft/Credit Card is outstanding; we will notify you accordingly. We confirm that his/her terminal benefits, after recovering our dues, will be forwarded to you in the event that the employee fails to repay the Loan/Overdraft/ Credit Card dues. Please note that this letter does not constitute a guarantee on our part towards repayment of Loan/Overdraft/ Credit Card. Yours faithfully, _ General Manager TRAVEL CERTIFICATE Date Consulate of Country . Dear Sirs, This is to certify that Mr. Name, holder of Nationality passport with the passport number . is employed by Hotel Name since ., 200 He is leaving on a vacation for a period of # week to starting . and he is coming back to work on the , furthermore he is holding a valid country residency with the number . This letter is issued upon the employees request and it does not constitute a financial guarantee and/or liability on our part. 人力资源模板人力资源模板 33 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. Assistant People Management Manager Date: Chaired by: Attendance: The points discussed shortly as headlines for future reference: Headline Action MEMORANDUM Please be informed that Name, Position will complete his/her probation period on date. Please provide the People Management team with an appraisal (format available on the shared drive) of Name along with this notification: Name:Position:Date of Employment Please complete this form and return it latest by date. Confirm successful completion of probation period. Discontinue employment due to the following reasons to be specified below: To: From:Director of People Management Date: Subject:Notice of Probation Period 人力资源模板人力资源模板 34 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. Thank you very much for your cooperation, People Management CONGRATULATION Name PositionDate Dear, I would like to take this opportunity to congratulate you to your successful completed probation period within our Department and to thank you for your effort and commitment to our project so far. We are very happy to have you on board as a team member of the Hotel Name, Place team and we look forward to a continuously fruitful relationship with you. I wish you success and happiness during your future assignment with us, at the Hotel Name, Place. With best regards, Director of People Management PERFORMANCE APPRAISAL REPORT 人力资源模板人力资源模板 35 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. For the period of _ Name: _ Starting Date: _ Position: _ Since: _ Department: _ ASSESSMENT 1. Technical Skills (consider extent of theoretical and practical know-how as related to present job, and the willingness to accept new ideas) 5 Skills exceed job requirement, always willing to try out new ideas 4 Skillful in all aspects of the job 3 Skills match almost all job requirements 2 Insufficient skills in some aspects 1 Insufficient skills in most aspects Other Comments: _ 人力资源模板人力资源模板 36 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. 2. Business Effectiveness (consider ability to meet/exceed targets, achieve results, manage and control resources people, financial, operational, equipment; adherence to legal obligations and sound business ethics) 5 Always meets and often exceeds targets set, even under unfavorable conditions. Maximizes use of resources. 4 Achieves targets set and has a good control over the utilization of resources. 3 Generally meets targets set and manages resources effectively. 2 Has difficulty in meeting some targets and managing resources effectively. 1 Often unable to meet targets or manage resources. Some business ethics are questionable. Other Comments: _ 3. Decision Making (consider resourcefulness, ability to obtain/analyze data, apply sound judgement/ recommendation including introduction of changes/new ideas) 5 Exceptionally sound judgements, resourceful, innovative, and has long-term view. 4 Good judgements 3 Generally correct in decision making related to own department 2 Sometimes makes bad decisions 1 Poor in decision making Other Comments: _ 人力资源模板人力资源模板 37 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. 4. Inter-personal exhibits tact and diplomacy; able to influence peers and superiors, and command respect from subordinates. Easily approachable. 4 Generally good human relations skills and can influence others 3 Sufficient human relations skills which sometimes falters when under pressure. 2 Needs improvement in dealings with some people; not always able to command respect from people. 1 Impersonal, lacks insight, and unskillful in dealings with people Other Comments: _ 1. Training subordinates are knowledgeable, self- confident, and reliable even during incumbents absence) 5 Subordinates developed to achieve their full potential. Training carried out regularly in the department. Team member performance monitored and feedback given to team members regularly and in a positive manner. 4 Well-committed to training and staff development. Team member performance monitored and feedback given. 3 Sufficient training is carried out in the department to meet minimum SOPs. 2 On-job training is irregular. Operational standards and team member motivation are inconsistent. 1 No interest in training and staff development; on-job training in the department is minimal. Other Comments: _ 38 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. 6. Leadership by Example (consider personal appearance, attitude, motivation of self and others, ability to inspire team work, behaviour under pressure, visible management) 5 Excellent self-discipline; gains respect from all, and inspires good team work. 4 Sets good example for staff and peers 3 Meets standards required for the function 2 Occasionally fails to meet standards required for the function 1 Sets bad example Other Comments: _ 7. Planning use of freed time for future projects) 5 Has high trust in subordinates capability; always delegates as much as possible with good follow-up; acknowledges subordinates success. 4 Delegates most work which can be handled by subordinates 3 Delegates sufficiently; sometimes puts self under pressure by work quantity/quality. 2 Occasionally prefers to do work which could be delegated to subordinates; sometimes deadlines or high priorities are not achieved. 1 Has low trust in subordinates; handles all details himself/herself Other Comments: _ 9. Other Assessment Criteria Specific to Individuals Job 40 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. ACHIEVEMENT OF OBJECTIVES FOR THE PERIOD UNDER REVIEW ObjectiveTarget date Measure of achievement Comment on how well the objective was achieved OBJECTIVES SET FOR THE NEXT PERIOD ObjectiveTarget dateMeasure of achievement 41 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. MAJOR STRENGTHS AREAS FOR IMPROVEMENT 42 of 57 P E O P L E M A N A G E M E N T Please note that this document is intellectual property owned by Kempinski AG/Germany and KISA/Switzerland. OVERALL PERFORMANCE APPRAISAL 5 OutstandingTruly exceptional performance above & beyond expectations No supervision required Has made a major contribution to the success of the hotel Exceeds standards required in all are