健身房项目可行性报告.doc

健身房管理系统 the management system of gym 可行性研究报告 feasibility report v2.0 拟 制 人 “旋木”项目组全体成员 审 核 人 喻 国 柱 批 准 人 二零一二年三月二十日 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 1 - 1 1 引言引言 instruction- 3 - 1.11.1 编写目的编写目的 writing purpose- 3 - 1.2 背景背景 background- 4 - 1.3 定义定义 definition- 5 - 1.4 参考资料参考资料 reference material- 5 - 2 2 可行性研究的前提可行性研究的前提- 6 - 2.1 要求要求 request- 6 - 2.2 目标目标 target- 9 - 2.3 条件、假定和限制条件、假定和限制 conditions, assumptions and limitations.- 10 - 2.4 进行可行性研究的方法进行可行性研究的方法 conduct a feasibility study- 10 - 2.5 评价尺度评价尺度 rating scale- 11 - 3 3 对现有系统的分析对现有系统的分析- 12 - 3.1 处理流程和数据流程处理流程和数据流程 processes and data flow.- 12 - 3.1.1 人工系统流程图 the manual system flowchart.- 12 - 3.1.2 个体健身房会员管理系统流程图 individual gym membership management system flowchart.- 12 - 3.1.3 连锁健身房会员管理系统流程图 gym membership chain management system flowchart.- 13 - 3.1.5 连锁健身房查询系统流程图 chain gym query system flow chart- 13 - 3.2 工作负荷工作负荷 workloads- 14 - 3.3 费用开支费用开支 expenses.- 15 - 3.4 人员人员 staff.- 16 - 3.5 设备设备 equipment- 16 - 3.6 局限性局限性 limitations.- 17 - 4 所建议的系统所建议的系统 the suggested system - 17 - 4.1 对所建议系统的说明对所建议系统的说明 the specification of suggested system- 17 - 4.2 处理流程和数据流程处理流程和数据流程 the manage and data process- 18 - 4.3 改进之处改进之处 improvement- 18 - 4.4 影响影响 influence.- 19 - 4.4.1 对设备的影响 influence to equipment.- 19 - 4.4.2 对软件的影响 influence to software.- 19 - 4.4.3 对用户单位机构的影响 influence to department of user- 19 - 4.4.4 对系统运行过程的影响 influence to system process- 20 - 4.4.5 对开发的影响 influence to development- 20 - 4.4.6 对地点和设施的影响 influence to place and equipment- 20 - 4.4.7 对经费开支的影响 influence to funds- 21 - 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 2 - 4.5 技术条件方面的可能性技术条件方面的可能性 the possible of technology.- 21 - 5 可选择的其他系统方案可选择的其他系统方案 optional system program.- 22 - 5.1 可选择的系统方案可选择的系统方案 alternative system programs.- 22 - 6 投资及效益分析投资及效益分析 investment and benefit analysis .- 24 - 6.1 支出支出 expenditure- 24 - 6.1.1 基本建设投资 investment in capital construction- 24 - 6.1.2 非一次性支出 non-one-time expenditures.- 24 - 6.1.3 其他一次性支出 other one-time expenditures- 25 - 6.2 收益收益 income- 26 - 6.2.1 一次性收益 one-off gain- 26 - 6.2.2 非一次性收益 non-one-off gain.- 26 - 6.3 收益收益/投资比投资比 income / investment ratio.- 27 - 6.4 敏感性分析敏感性分析 sensitivity analysis- 27 - 7. 社会因素方面的可能性社会因素方面的可能性 the possibility of social factors- 27 - 7.1 法律方面的可行性法律方面的可行性 the legal aspects of the feasibility- 27 - 7.2 使用方面的可行性使用方面的可行性 the feasibility of the use.- 28 - 7.3 操作方面的可能性操作方面的可能性 the possibility of operational.- 29 - 7.4 技术上的可行性技术上的可行性 the feasibility of technical- 30 - 7.5 经济上的可行性经济上的可行性 the feasibility of the economic.- 30 - 8. 结论结论 conclusion- 31 - 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 3 - 1 1 引言引言 instruction 可行性研究报告是对健身房管理系统的全盘考虑,是小组成员成功开发项目 的前提与基础。通过可行性研究可以使小组成员尽早的估计课题的可行性,在定 义阶段较早的认识到系统方案的缺陷,能够节省人力、物力和财力，对软件开发 中将要面临的问题及其解决方案进行初步设计及合理安排。 the feasibility report is the overall consideration of gym management system; it is the premise and foundation for the successful development of the team members. through the feasibility report, the team members can estimate the feasibility of the project as soon as possible, know the defects of the system in the early stage of the definition, also can save human, material and financial resources, preliminary design and reasonable arrangement for the facing problems and the solutions in the development of software. 1.11.1 编写目的编写目的 writing purpose 通过我们进行的市场调查以及网上调查，发现随着社会的进步，生活水平 的提高，人们的健身意识越来越强，健身房作为专业的健身服务行业，越来越 受到人们的欢迎。有需求就会有市场，在人们这种需求下，健身房已经成为锻 炼健身不可或缺的场所。目前，好多健身企业都在扩展连锁经营，而连锁经营 的特点就是经营分散，管理统一，信息共享。而目前的健身房管理模式在这种 经营体系中显现出很多局限性，比如人工操作随意性大、信息流通环节多、响 应速度慢等等，造成人力物力的浪费。在信息化的现代社会，就迫切需要一个 更为完整的健身房管理系统，方便操作，方便信息的交流。 针对目前健身房情况，为他们提供一款全自动电脑管理软件，以提高员工 工作效率，更好的对客户进行管理，降低管理成本，旋木组健身房管理系统， 根据其日常工作流程设计，利用先进的技术和现代化的管理思想，满足健身房 经营过程中的各种管理需求。 through the market research and online surveys we carried on, found that with the progress of the society, the improvement of living standard, peoples fitness 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 4 - awareness is more and more strong, gym as a professional fitness service industry become more and more welcome. there has demand and then will have the market, as the demand of people, the gym has become indispensable place exercise fitness. at present, a lot of fitness enterprises are extending chain operation, and the characteristics of the management chain operation is scattered business, unified management, sharing information. but the present management model of the gym business system shows many limitations, such as artificial operation arbitrary, information circulation links, slow response and so on, all that causes the waste of human and material. in the information modern society, it urgently need a more complete gym management system, convenient operation, convenient information exchange. aiming the present situation of the gym, providing them a fully automatic computer management of software, in order to improve the staff work efficiency, to do better for the management of customer, reduce the management cost, the management system of gym developed by the carousel team according to its daily work process design, using the advanced technology and modern management thoughts, match kinds of demand in the process of gym management. 1.2 背景背景 background a.软件系统名称：“健身房管理系统” 。 b.项目提出者：该项目是我们旋木小组第二次会议讨论确定的开发项目主题， 由小组成员共同开发完成。在进行可行性研究后，将进一步确定小组成员的程 序模块。 c.项目开发者：喻国柱、徐坤鹏、薛尧汉、朱亚琦、冯静孺、陆一峰、瞿灏。 d.用户：健身房管理者。 e.开发软件单位：“旋木”项目小组。 f.项目与其他软件、系统的关系：该系统的管理者是健身房管理者，适用于健 身房管理。 本系统可以在 windows xp/win7 以及更高版本系统上稳定运行，且有很强 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 5 - 的兼容性。 本项目采用浏览器/服务器（b/s）模式，浏览器的程序是建立在 windows xp 系统上以 myeclipse 为开发软件的应用程序，数据库采用 mysql。 a. software system name: “the gym management system”. b. project presenter: this project determined on the second meeting of our team,it developed by all the members of the team. after the feasibility study, we will determine the program module of each member. c. project developer: guozhu yu、kunpeng xu、yaohan xue、yaqi zhu、jingru feng、yifeng lu、qu hao. d. user: the manager of the gym. e. development software unit:”carousel” project team. f. the relationship between the project and other software、systems: the manager of this sysytem is the manager of gym, it apply to the gym management. this system can be in windows xp/win7 and higher version on stable operation system, and has a strong compatibility. the project adopt the browser/server (b/s) mode, the browaers program is built on windows xp system with myeclipse for development software application, database using mysql. 1.3 定义定义 definition 管理者：指健身房管理者 消费者：指去健身的人 manager: refers to the gym manager customer: refers to the people go to the gym 1.4 参考资料参考资料 reference material （1）shari lawrence pfleeger，joanne m.atlee.软件工程（第三版）.北京：人 民邮电出版社，2007.05 （2）邵维忠 ,杨芙清 .面向 象的系统分析(第二版 ).清华大学出版 社 ,2006.12 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 6 - （3）潘锦平，施小英，姚天昉.软件系统开发技术.西安电子科技大学出版社， 2009.02 （4）现有健身房管理系统：美萍前台系统 （1）shari lawrence pfleeger, joanne m.atlee. software engineering: theory and practice (third edition).beijing: posts in addition, the system should be user, so the whole system should be simple operability. the system developed by the c # language and vs2010 platform development tools, operating system required to facilitate running. however, in order to guarantee the normal operation of the system must have a dedicated staff to maintain the system to update the system database. 2.4 进行可行性研究的方法进行可行性研究的方法 conduct a feasibility study 健身房信息管理系统的项目课题是经项目组跑市场后提出的，然后本课题 针对性的对该项目制定出调查问卷并在淮安地区进行了相关调查。在调查过程 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 11 - 中，项目组分别与经营者、健身者和非会员进行了深入地交流与统计，发现他 们对现有系统的功能以及价格等方面有很多顾虑，基本上健身房都暂时还没有 投入使用完善的系统管理。所以，问卷调查之后，项目组及时总结了调查对象 的需求，提出了本项目对健身房信息管理系统的结构分析，最后确定了要解决 的方案。 the gymnasium information management system project topics proposed by the project team to run the market, then this project targeted the project to develop a questionnaire and a related investigation in huaian. in the investigation process, the project team and the operators, fitness and non-members, in-depth exchanges and statistics, found that a lot of concerns about their existing system functionality and price, basically gym has not yet put into use comprehensive systems management. so, after the questionnaire survey, the project team in a timely manner summarizes the needs of the survey, structural analysis of the project information management system in the gym, to finalize the program to be solved. 2.5 评价尺度评价尺度 rating scale 本项目对系统进行评价时所使用的主要尺度就是客户的满意程度，大部分 未投入使用健身房信息管理系统的经销商很期望该系统能从功能发生变化，而 且希望能有更多的会员加入；经营者期望该系统的使用能让他们更方便更有效 地进行会员管理和器材损坏度的分析；而会员期望该系统能让他们随时了解到 自己会费的情况以及系统健身的知识。根据客户提出的要求，项目组经讨论列 出发下几点：一、系统安全性要高；二、系统运行稳定且速度较快；三、简易 的操作；四、实现网络化的管理系统。 used in this project to evaluate the system scale is customer satisfaction, the majority is not put into use the gym management system dealers expect from the function of the system change, and hope to have more members join; the operators expect the system to use to make them more convenient and more effective member of the management and analysis of equipment damage; members expect the system allows them to be kept informed of their own contributions as well as knowledge of 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 12 - the system fitness. according to customer requests, the project team after discussion lists issued under the points: first, the system security; second, the system is running stable and fast;, ease of operation; to achieve the network management system. 3 3 对现有系统的分析对现有系统的分析 the analysis of existing systems（撰写人： 朱亚琦 3092101131 write by zhu yaqi no.2102-021-0188） 现今健身房采用的管理大多为市面上常见的单机会员管理系统或者采用传 统的人工管理。相对而言，专业的管理系统及网络化管理系统的普及性比较低。 现对常见的人工管理及计算机单机管理系统作简单的介绍。 the modern gyms management is using the common market stand-alone membership management system, or using the traditional manual management. in contrast, the popularity of professional management systems and network management systems is relatively low. now give a brief account of the common labor management and computer stand-alone management system. 3.1 处理流程和数据流程处理流程和数据流程 processes and data flow 3.1.1 人工系统流程图 the manual system flowchart 3.1.2 个体健身房会员管理系统流程图 individual gym membership management system flowchart 图 3-1 一般健身房人工系统流程图 健身房 用户 收银员 会计 管理员 图 3-2 个体健身房会员管理系统流程图 健身房数据库 保存 所有用户 基本信息查询注册过的用户 写入 未注册用户注册登录系统 查询 删除 添加 修改 发布 写入 figure 3-1 gym manual system flow chart gym user cashier accountant 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 13 - 3.1.3 连锁健身房会员管理系统流程图 gym membership chain management system flowchart 3.1.4 个体健身房查询系统流程图 individual gym query system flow chart 图 3-3 连锁式健身房会员管理系统流程图（网络供图） figure 3-3 chain gym membership management system flowchart (network for pic) 用户刷卡 卡内余额 卡内积分 个人信息 消费查询 修改信息 可兑换商品 导出统计图 图 3-4 个体健身房查询系统流程图 figure 3-2 individual gym membership management system flowchart gym database save all users basic informationinquiryregistered users write in unregistered users sign-on systemadministrator inquiry add write in registration delete modify release user card balance of the card card integrated personal information consumer inquiries modify the information convertibility of goods export charts figure 3-4 of the individual gym query system flow chart 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 14 - 3.1.5 连锁健身房查询系统流程图 chain gym query system flow chart 首先是会员注册，利用读写卡机在磁卡内写入会员的注册信息以及充入卡 内金额或是购买的使用次数。若是个体健身房，则将此类信息写入健身房数据 库内，若为连锁店，则将信息通过互联网写入总部数据库内。 用户除了可以使用磁卡进行消费外，还可以利用软件的查询模块及磁卡进 行查询。市面上常见的会员管理软件的查询模块可以查询会员的个人信息、卡 内余额、消费记录、积分、优惠情况。少部分管理软件还支持在线查询，查询 信息包括了课程查询甚至支持在线课程预约。但是此类软件目前还未普及，只 在一些国内的规模较大的健身房使用。 first, member registration, use of read and write card machine written in magnetic member registration information and the amount of charge into the card or purchase frequency of use. individual gym, then such information is written to the gym within the database, for the chain, the information is written to the headquarters database via the internet. addition you can use magnetic cards to consume, the user can also use the query module and magnetic cards software to search. the query module of the common market, member management software can query the personal information of members, the balance of the card, the consumer record, points, and preferential conditions. small part of the management software also supports the online queries, and query information, including course inquiries and even support online courses to make an appointment. but such software is not yet universal, only some of the domestic large-scale gym. 图 3-5 连锁健身房查询系统流程图 用户登录总部数据库 个人信息 卡内余额 消费记录 积分查询 优惠查询 课程查询 figure 3-5 chain gym query system flow chart user login personal information balance of the card consumer inquiries card integrated preferential query enquiry headquarters database 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 15 - 3.2 工作负荷工作负荷 workloads 目前中小型健身房还在采用人工管理或者采用一些通用型的会员管理软件。 人工管理都是靠工作人员用纸笔记录来代替计算机管理，工作量大且容易 造成管理上的混乱，丢失会员消费信息等情况时常发生。 通用型会员管理软件缺乏针对性，软件中有许多不必要的模块。因而使用 起来比较复杂，上手难，造成了一定的资源浪费，不便于管理，在一定程度上 加大了工作量。 small and medium-sized gym is still using artificial management or the use of some common membership management software. artificial management is relying on staff to use pen and paper instead of computer management, heavy workload and likely to cause confusion in the management, the lost member of consumer information often occur. the lack of universal membership management software targeted, there are many unnecessary modules in the software. and thus use more complex, difficult to get started, resulting in a waste of resources, not easy to manage, to some extent, increased workload. 3.3 费用开支费用开支 expenses 在人工系统中，工人工资是最大的开支，如果单靠人工管理，每个月在管 理上将多产生 1 个工人的工作量，按本地区工资水平，每个月在此项上的开支 在 1000-1500 元。 在通用型会员管理软件中，用户必须购买，按网上报价及市场调查的结果 来看，此类软件的售价为： 美萍会员管理系统：1480 元 x8 会员管理系统 ： 3193 元 一个软件管理系统，后期维护费用是必不可少的，因而还存在一定的维护 费用。 workers wages are the biggest expenses in the manual system, if it relies on manually 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 16 - manage the workload of a workers management will produce more than a month, according to the wage level of the region, the monthly expenditure on this 1000-1500 yuan. universal membership management software, the user must purchase, according to online quotes and market survey results, such software is priced at: mei-ping member management system: ￥1480 the x8 member management system: ￥3193 a software management system, post-maintenance costs is essential, therefore there are still some maintenance costs. 3.4 人员人员 staff 现有的人工系统分为前台以、财务及管理三个部分： 前台的工作人员必须具有技术能力、人事能力、面对问题能力；财务的工 作人员必须具有财务知识和财务管理经验，能及时的对健身房的财务状况进行 管理及调控；管理部门的人员必须具有健身房方面的管理知识，管理经验，规 划决策能力以及应变能力，能及时针对健身房的现状作出相关决策。 如采用管理软件进行管理，那么还必须有专业技术水平比较高的人员对系 统进行定期的维护。 the existing manual system is divided into front, finance and management of three parts: the front desk staff must have the technical capacity and personnel capacity, in the face of the ability of the problem; financial staff must have the financial knowledge and experience in financial management, management and regulation of the financial position of the gym; management department must have a gym in the management of knowledge, management experience, planning and decision-making capacity and ability to respond timely to make decisions for the status of the gym. such as the use of management software to manage, then there must also be relatively high level of professional and technical personnel to carry out regular maintenance of the system. 3.5 设备设备 equipment 无论对于人工系统还是计算机管理系统，为每个部分配备计算机是必不可 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 17 - 少的。如果健身房是连锁性质的，那么总店还必须配备服务器，各分店还需配 备相关的上网设备，以便能进行数据共享，实现网络连锁。 equipped with computers is essential for both the manual system or computer management system for each part. if the gym is a chain of nature, then the head office must be equipped with the server, each branch needed with internet facilities to enable data sharing, network chain. 3.6 局限性局限性 limitations 对于人工系统，手工管理在系统的流程上费时费力，工作量大、服务质量 欠佳、工作效率低、耗费人员多等，局限性太大。对于计算机系统而言，目前 面向于健身房的系统并未普及，通用型的会员管理系统售价昂贵，开支较大， 连锁型的健身房对于硬件的要求很高，因而目前健身房在计算机管理仍处于起 步阶段。 for artificial systems, manual management process in the system had time-consuming, heavy workload, poor service quality, low efficiency, and personnel-consuming and too restrictive. for the computer system, system-oriented in the gym is not universal, universal membership management system prices are too expensive, expenses, chain gym for the high hardware requirements, and thus still in the gym in the computer management the initial stage. 4 所建议的系统所建议的系统 the suggested system (攥写人：喻国柱 学号：3092101125 editor：yu guozhu student number:2102-021-0182) 4.1 对所建议系统的说明对所建议系统的说明 the specification of suggested system 根据市场调查，现在的健身房基本可以分为大、中、小三类。由个体私营 老板运行的小型健身房依然以记事本管理日常事务为主。中型健身房占据大部 分市场，且拥有较为完善的管理体系，但还缺乏完善的管理系统。本管理系统 集会员管理、财务管理、器械管理为一体，更加方便管理人员的管理。本系统 为解决会员预约、健身馆课程安排公示、会员自助消费提供方便。会员可以提 健身房管理系统可行性研究报告 the management system of gym-feasibility report - 18 - 健身房管 理 系 统 登录 注册 系统 设置 信息 发布 自助 消费 查询 帮助 会员 管理 图 4.1 系统功能图 前查询健身馆将要举行的活动或课程并进行提前预约，管理人员也可以根据预 约量合理的调整活动。 according to the market survey, the gyms are consisted of large, medium and small. the small models are controlled by manager with notebook. the medium models are occupied the majorities of market, though they owned the impeccable manage hierarchy, but they lack of thorough manage system. this system including member manage, finance manage, and instrument manage, which is convenience for manager to manage. whats more, this system provides convenience for make an member appointment, release of fitness course, self-consumption. the member of gym could inquire and order the courses in advance and the manager could adjust