展会英语口语1209015.doc

商务英语专业商务实习口语资料 一、展会专业单词汇总Admission 参观券，入场券An inaugural cooperation between 与的首次合作Appeal to trade buyers from around the world 吸引来自世界各地买家参与Appointed travel agent 指定旅游代理Articles exhibited 参展内容Attracting exhibitors 吸引展商Booth 展位Business cards for registration 名片登记Cost-effective 物有所值Doors close at 闭馆时间During the exhibition period 参展期间Enjoy a discount of 10% 享受九折优惠Enjoy free access 享受免费待遇Entrance 入口Exhibition area 参展面积Exibitiion hall 展览馆First name 名Free admission with an invitation 凭柬免费入场Pazhou International ConventionExhibition Centre 琶洲国际会议展览中心Individual 个人参观者International traders 国际买家Invitation 邀请信，请柬Job title 职务Launch a new event 举办一项新的活动Make a business plan 安排商务计划Make a business trip to 去做商务计划Make a reservation 预订房间Meet the escalating demand from the exhibitors and visitors 满足各地参展商和买家的要求Most important event 最重要的盛事Offer a perfect sourcing form by drawing exhibitors 汇聚优秀参展商Official carrier 特定航空公司Official hotel 特定酒店Official travel agent 特定旅游代理Only granted to specific operation 只对专业人士Opening hours 开始时间Organizer 主办机构Pre-registration 预登记Professional visitors 业内人士Rates quoted above 以上费用Register 登记Regular direct shuttle service 穿梭班车服务Remarks 备注Same time same venue 此时此地Service charge 服务费Showcase the finest and latest collections 展示各类精湛产品Shuttle bus 专车，班车Shuttle service 接送服务Sponsor 主办者，赞助机构Stand 展位Stay ahead of the competition 建立在市场上的领导地位Surname 姓Time-saving 省时Update on the net 网上资讯Venue 展览场地，地点Visitor 观众，参观者二、常用展会英语口语表达Welcome to our exhibition. 欢迎来到展会。Your name card , please. 请出示您的名片。Would you please show your name card? 请您出示您的名片。Do you have name cards? 您有名片吗？May I have your name cards, please? 能给我您的名片的吗？If you dont have the name cards, Im afraid youll have to go to the registration area to register first. 如果您没有名片，恐怕先要到登记处登记。The registration area is over there. Go that way and youll see it. 登记处在那边，往那边走就可以看见了。If you have got the name card, you may go and exchange for the entry badge (card) directly. 如果您有名片，您可以直接去换准入证。Would you please fill in this form? 请您填写这份表格好吗？Youre required to fill in the full information on this form. 您要填写表格中的所有信息This form is incomplete yet. 这个表格没填完。Please take this registration form with you to apply for the entry badge. 请带着这份登记表去换准入证。Overseas guests come this way, please. 海外的客人请走这边。This aisle is for the native guests. Overseas guests may go to the second aisle. 这条通道是国内客人用的，国外客人请走第二条通道。Did you pre-apply for the entry card on-line? 您有在网上预登记吗？May I see your return receipt? 我可以看看您的回执吗？Please keep in line. 请排好队。Please keep in order. 请保持秩序。Next one, please. 下一位。Im sorry. This is not the entrance for the exhibition hall. 对不起，这不是展厅的入口。Please go that way. The entrance of the exhibition hall is over there. 请走那边，展厅的入口在那边。How do I pronounce your name? 您的名字怎么说？How do I address you? 如何称呼您？How do I spell your name? 您的名字如何拼读？What line of business are you in? 您做哪一行的？Can you spell the word, please? Is it “t” or “f”? 这个单词怎么拼写？这是“t”还是“f”？Thank you for your co-operation. 谢谢您的合作。Would you please do me a favor? 请您帮个忙好吗？Excuse me for interrupting you. 对不起，打扰您一下。Excuse me for a moment. 对不起，失陪一下。Excuse me, Ill be right back. 对不起，我马上回来。Here is the exhibit directory. 这是参观指南。If you need, you may refer to the aisle signs to find your way. 如果需要，可以依照过道指示牌来找路。Im sorry, this is against the exhibition rules / regulations. 不好意思，这有违展会的规定。If you need more information, you may go to the information desk . 您可以去咨询台询问。We really wish youll have a pleasant stay here. 我们真诚地希望您在这里过得愉快。Whats your general impression for our exhibition, may I ask? 请问您对展会的印象如何？We are happy to be of help. 我们很乐意帮忙。It will take you several hours if you really look at everything. 如果你详细参观的话，需要好几个小时。Seeing is believing. 百闻不如一见This is our common desire. 这是我们共同的愿望。All the articles here are popular both at home and abroad. 所有的产品在国内外都很受欢迎。三、展会实习岗位要求及标准用语l 引导岗位：工作标准：1. 利用队牌有序引导观众排队进入通道；2. 引导观众进入通道，必须提醒观众注意防盗；3. 主动引导观众到填表处以及遇到密集人流时及时疏散人群；4. 上岗时要身体站直，眼睛注视着观众的进来方向。标准用语：1. Welcome to .2. Do you have a admission?3. This way, please. 4. You need to check-in from the form filling counter.l 填表岗位：工作标准：1. 现场必须使用礼貌用语、动作，如您好，请，欢迎等；2. 必须将观众填完的资料分类摆放好，按地区分类；3. 一定要督促观众完整地填表，包括姓名、公司、电话、地区、条码等；4. 不可以将条码、资料等重要物资错放。标准用语：1. Morning Sir/Lady, could you offer your business card?2. Business cards for registration3. Could you do the investigation in the following?4. Thank you.l 检验岗位：工作标准：1. 务必仔细认真的检查观众的资料，有名片的观众必须填写清楚调研信息，没有名片的观众必须填写清楚个人信息跟调研信息2. s型入口的检验人员根据观众信息表区分国内观众、海外观众、预登记观众并指引相对应的进入通道办证3. s型出口的检验人员需根据柜台前的观众流量合理放人到柜台办证，控制好柜台前的秩序4. 大门检验人员必须严格控制有证的进入展馆，没证的观众则引导回办证处办证，并兼顾挂绳派发情况，及时补给5. 主动的分流人流，保证观众顺利快速的准备好办证资料6. 检验岗位的工作人员在最后一个检查口是，一定要控制好柜台内的办证秩序。当有已办完证件的柜台时方可让下一位观众进入办证处。标准用语：1. Sir/Lady, may I have you form? (检查调研表上信息，及时让观众填充好。检查完毕后将表格交还观众。)2. Thank you.3. Here you are.4. This way, please.l 登记岗位：工作标准：1. 保证录入信息的准备性；2. 需要敏感的辨别名片信息，并进行录入3. 对观众使用礼貌用4. 学会发双条码（接待持广交会证件观众时使用）标准用语：1. Good morning/afternoon/evening, may I have your form?2. Look at the camera and smile.3. Ok, your card is printing.4. Wait for a minute.l 发卡岗位：工作标准：1. 务必分类好观众资料相应物资，按地区分类放好；2. 遇到预登记的观众时，一定要收集、保管好回执；3. 及时检测物资是否短缺，必须确保条码、卡套、卡绳不断货；4. 主动礼貌与观众说话5. 务必学会发双条码（接待持广交会证件观众时使用）l 门禁岗位：工作标准：1. 对没有证件的观众要引导到办证处办证2. 务必保持较快的工作速度，及时疏散人流高峰3. 要用标准、礼貌用语，请求观众配合出