明爱九龙社区中心.ppt

2014周年大會 暨 服務集思會 Annual General Assembly cum Service Focus Meeting 2014 3.5.2014,明愛九龍社區中心 Caritas Community Centre - Kowloon,明愛九龍社區中心,2013-14 服務回顧 Service Review,2014 周年大會 AGM,明愛九龍社區中心,4/2013-3/2014 統計數字 Statistics *每月平均數字,2014 周年大會 AGM,2009-2013 服務使用者滿意程度 Service Users Satisfaction Survey,明愛九龍社區中心,2014 周年大會 AGM,明愛九龍社區中心,（一）你對中心的接待服務是否滿意？,2014 周年大會 AGM,09-13年平均分數：8.80,明愛九龍社區中心,（二）你對中心的社工、福利工作員在下列各方面的表現是 否滿意？,2014 周年大會AGM,09-13平均分數：8.63,明愛九龍社區中心,（三）你對中心提供的活動/服務在下列各方面是否滿意？,2014 周年大會 AGM,09-13年平均分數：8.40,明愛九龍社區中心,（四）你對中心的環境及設施是否滿意？,2014 周年大會 AGM,09-13平均分數：8.64,明愛九龍社區中心,（五）你對中心提供的資訊是否滿意？,2014 周年大會 AGM,09-13年平均分數：8.51,明愛九龍社區中心,（六）你所參與的小組能促進閣下的成長。,2014 周年大會 AGM,（七）整體而言，你對中心的滿意程度。,2009-13平均分數：8.82,明愛九龍社區中心,2013-14 工作 簡 報 Service Report,2014 周年大會 AGM,明愛九龍社區中心 2013-15,Team 3社區工作三隊,Team 4社區工作四隊,(青年關社) (Youth Voice),舊區居民 (社區增權) (Community Empowerment),基層家庭 (家庭友善) (Family Friendly),少數族裔 (種族融和) (Social Integration),義工發展 Volunteer Development (社會責任),社區伙伴 Community Partner (社會責任),Team 1社區工作一隊,Team 2社區工作二隊,2014 周年大會 AGM,青少年人,2013-14年度檢討 Evaluation,成效 Effectiveness: 樂天服務發展成熟，外間的評價亦高，深受信任 Good response and feedback to our emotional support service for children and their families,2013-14年度檢討 Evaluation,少數族裔服務與不少全港及地區性團體建立了良好的合作伙伴關係 The service of Ethnic Minority has established good collaboration with different community partners.,2013-14年度檢討 Evaluation,青年人參與大部份由中央及地區舉辦的關社活動，參與率更達全部人數的三份之一以上，在活動上也積極表達意見。 Outstanding youth participation of our youth members in both district and Caritas central activities,2013-14年度檢討 Evaluation,4. 為舊區家庭籌辦的基層飯局得到堂區及熱心人士的支持 The grassroots family dinner is organized with great support from parishioners and community leaders,明愛九龍社區中心,2014-2015 年度計劃 Annual Planning,明愛九龍社區中心,2013-15年度目標 Annual Objectives 2013-15 1.促進不同人士的互相交流和接納、 建立共融文化 To build up harmonious culture through enhancement of interaction and mutual acceptance among different background of people;,2014 周年大會 AGM,Caritas Community Centre - Kowloon,2013-15年度目標 Annual Objectives 2013-15 2.提昇弱勢社群的增權意識及能力、 倡議政策改善。 To advocate for policy change through conscience raising of empowerment and capacity building among under-privileged groups.,明愛九龍社區中心,工作策略/手法(Service Strategies) 1.1 社區教育： 分享及交流社區資訊, 讓不同人士掌握共同關心的議題 Community Education: To share and exchange community news among different people with common concern,工,明愛九龍社區中心,工作策略/手法(Service Strategies) 1.2 社區聯繫： 接觸及連結類同背景群體, 關注及討論有 關議題的意見 Community Engagement: To contact and engage groups with similar background to discuss and make comments on common concerned issues,明愛九龍社區中心,工作策略/手法(Service Strategies) 1.3 社區行動： 動員及組織受影響的群組, 提出及表達有關 議題的建議 Community Action To mobilize and organize groups with common concern to express and voice out their needs,社區工作一隊 : 家庭友善 Community Work Team 1: Family Friendly,1. 促進家庭溝通，尊重家庭不同的角色、建立和 諧關係，達致家庭成員間彼此支持互助。 To enable communication and respect among different family members, so as to the establish harmonious relationship and support among them,社區工作一隊 : 家庭友善 Community Work Team 1: Family Friendly,2. 鼓勵家庭間彼此連繫，建立互助關愛精神。 To encourage network with each other, so as to establish mutual caring among them,社區工作一隊 : 家庭友善 Community Work Team 1: Family Friendly,3. 鼓勵家庭以持分者的角色，於政策、社區事務及自身需要發聲。致力營造自己的社區成為一個大家庭，建立家庭友善社區化的精神，消除歧視。 To encourage families as stakeholders to voice out their needs in policy planning and community services, so as to strive for a family-friendly community discrimination elimination,社區工作二隊 :種族融和 Community Work Team 2: Racial Integration,2.1 促進華裔及非華裔心士互相認識及尊重 Mutual understanding & Respect among Chinese and Non-Chinese Hong Kong residents,社區工作二隊 :種族融和 Community Work Team 2: Racial Integration,2.2 提升南亞裔人士管理生活的能力協助 融入香港生活 Social integration in Hong Kong for Ethnic Minorities,社區工作二隊 :種族融和 Community Work Team 2: Racial Integration,2.3鼓勵南亞裔人士參與關注社會事務 Rights awareness and social participation among Ethnic Minorities,社區工作三隊 :青年關社 Community work Team 3: Youth voices,3.1 提升不同群體的青年(包括復康青年)對 社會議題及其他弱勢社群的認識和關注。 To enhance different groups of young people (including the rehabilitative youth) on awareness and understanding of social issues and need of disadvantaged groups.,社區工作三隊 :青年關社 Community work Team 3: Youth voices,3.2 組織青年，加強社會參與，提昇自我 認同 To organize youth, strengthen their social participation and enhance their self-esteem,社區工作三隊 :青年關社 Community work Team 3: Youth voices,3.3 推動青年就社會議題表達意見，提昇其 對社會的投入感 To motivate the youth to express their views on social issues and enhance their sense of commitment to society,社區工作四隊:社區增權 Community work team 4: Community empowerment,4.1 提供社會資訊，讓居民認識自身權利， 提供 參與社區機會，改善現有不利處境; To provides social information so as to help residents understand their rights and to provide opportunities for community involvement so as to improve existing disadvantaged situation;,社區工作四隊:社區增權 Community work team 4: Community Empowerment,4.2 提供平台、發揮居民能力，共同討論及 關注社區問題及社區未來發展 To provide a platform for residents to demonstrate their ability in discussion of social issues and community development,社區工作四隊:社區增權 Community work team 4: Community Empowerment,4.3 推動居民運用本身的能力，以社區利益 為依歸，建立社區力量，改善生活 To motivate residents to make use of their own abilities to establish community capacity and improvement of living with community interest,2014-15年度計劃 Planning,期望 Looking Forward 樂天服務來年需要向深化發展，鼓勵受眾認識對影響自身情況有關的政策，在適時發聲; To encourage users of emotional health service to children and their families in understanding the policy affecting them and voicing out their need if necessary,2014-15年度計劃 Planning,2. 需持續推行文化敏感度訓練, 讓不同族裔人士加強互相尊重的文化; To further organize cultural sensitivity training for strengthening mutual respect of culture among diferent ethnic groups,2014-15年度計劃 Planning,3. 以正向心理學提倡社區精神健康，並以能耐取向角度了解不同青少年