模块十：员工发展管理PPT模板.ppt

Development (with an emphasis on training, measurement and business case development),员工发展管理,Learning Objectives,To learn the difference between “performance management” and “performance appraisal” and how to evaluate systems designed to measure “performance” To learn specific training/development measurements To understand how to and the importance of developing a business case for training and development,Development: Alignment with Business Strategies,Source: Raymond Miles and Charles Snow, Fit, Failure and the Hall of Fame: How Companies Succeed or Fail.,Development: One Models Rationale,Organizations becoming more cross-functionally oriented Glue is common vision and values, organizational purpose, integrated processes and strategies, and core competencies Improve the bottom line Do more with less Attracts and retain people Build depth of talent Create an adaptable and agile organization,Development: Case Studies,New Hire Orientation The Home Depot Content Management Development Think rotation program for executives EE opportunity alignment with business goals Corporate Culture Development Walt Disney Global Skillset Development Global telecommunications company Systems Implementation and associated organization development issues,Kirkpatricks Measurement Levels,Level 1 Reaction to the training program, or as it is commonly referred to as, “Smile Sheets” SET Training session evaluation Level 2 Learning Did the student/ participant master the concepts, information and skills of the training Quizzes/Exam Tests at end of trng,Kirkpatricks Measurement Levels,Level 3 Behavior Did the employees behavior on the job change as a result of the training Produces PPT slides with animation Accurately applies performance definitions during performance appraisal process Avg % of improvement in on-the-job performance after training, per course Level 4 Organizational Results Did the training impact the performance results of the work group or organization? Decrease number of accidents Decrease number of harassment suits filed Increase number of units produced error-free Increase revenue/EE,Business Case For Learning/ Training Initiatives,Strategic Selling HR Recruiting Financial Accounting (Customize off-the-shelf),IOS 9001 Processes New Hire Orientation Product Knowledge for Sales Staff (Custom develop),Presentations Time Management Communications (Off-the-shelf),Ethics Training (150,000 EEs Custom develop CD-ROM),Proprietary Content,lo,hi,Impact on Organization,lo,hi,Commonly Used Metrics For Building Training/Learning Business Case,Average training hours per EE i.e., 40 hrs/yr Training staff per 1,000 EEs 0.75 staff / 1,000 EEs Percent of payroll spent on