商务英语unit1facetofa.ppt

(page 7) First impression: This section introduces the idea that, in business life, its important not just to be efficient and do your job, but also to look and sound friendly, confident, sincere, and helpfuland not unfriendly, insincere, shy, or unhelpful. People in different countries have different ideas of what sounds friendly, polite or sincere.,alert distinct friendly confident calm honest skillful intelligent nice helpful polite,sleepy unclear lazy dishonest clumsy stupid prejudiced Inefficient nasty unhelpful off-hand rude,A： What impression do you try to give to the people you deal with in business? B: I try to be pleasant, sincere and efficient. A: What impression do you try not to give ? B:try not to be unfriendly, shy and aggressive.,Key point to meet people for the first time: A Nice Smile and Friendly Eye Contact,(page 9, A ) An Australian, an Indian, a Brazilian, a New Zealander, a Canadian, a Norwegian, a Frenchman or Frenchwomen or French person, A Saudi Arabian, a Dutchman or Dutchwomen or Dutch person, a Swede, a Hungarian, an American,句型练习： A：I come from China. B: If you come from China, You are a Chinese .,1.4 Focuses more on nonverbal behaviors : gestures, paralanguages and body languages. ( my lecture ) 1) make sure that other people feel comfortable talking to you 2) your tone of voice: ( Why , Why is that, Really ) 3) your expression: unchanging silly smile, frown, watch time 4) the noises you make: blinking, sighing, click your pen, taping your foot , “it is very good of you to see me yawn sighnow , if I could have just five minutes of your time?”,5) Your body language: the way you stand and sit: if you have your arm crossed you may look defensive. If you slump in the chair you may look sleepy, if you sit upright with your shoulders back , you may look eager and alert. Overdoing any of these things will show that you are insincere. 6) Your appearance: different business clothes, are acceptable in different countries and companies. Black shoes with white socks, a tie, long hair, nail, 7) Your smell, to use perfume, deodorants to combat body odour , different culture finds different smell unpleasant.,Answer the following questions about business culture both by pictures and words. PPT task 1: What kind of clothes are welcome in your company, and what kind of clothes are not. PPT task 2：