剑桥商务英语Unit2.ppt

Unit Two,Company Benefits,An Overview of Unit Two,2.1 Business Topic,Company Benefits,Incentive 奖励 Flexible working hours 弹性工作时间， Takewith a pinch of salt 对.将信将疑 Old and established 历史悠久 Temp 临时员工 Incumbent programme 在职员工培训课程， Promote from within提拔内部员工 Encompass 包括,Perk 好处 Non-cash reward 非现金形式的奖赏 Once-in-a-lifetime 千载难逢的， Senior management高层管理人员 Benefits and incentives 福利和奖励 员工福利(Employee Benefits) 带薪公假和带薪休假(Paid Holidays and Paid Vacations),Discuss: What is most important to you when choosing a job?,an impressive job title training and staff development a good salary a pension flexible working hours opportunities to travel opportunities for promotion parental leave days off and long holidays a company car,Vocabulary: Benefits and Incentives,员工福利 (Employee Benefits)的形式： 1. 法律保障的权利(Legally Required Benefits)，包括社会保障(Social Security)、失业补偿(Unemployment Compensation)、工伤赔偿(Workers Compensation)等。 2. 与退休有关的福利(Retirement-related Benefits)，例如退休金计划(Pension Plans)等。 3. 与保险有关的福利(Insurance Related Benefits)，包括健康保险(Health Insurance)、人寿保险(Life Insurance)、意外事故和伤残保险(Accident and Disability Insurance)等。 4. 带薪休假的福利，包括带薪公假和带薪休假(Paid Holidays and Paid Vacations)。、,其他的福利，例如交通补贴(Local Conveyance Allowance)、住房补贴(Housing Allowance)、伙食补贴(Meal Allowance)、旅游津贴(Holiday Bonus)。 无形的福利：老板的奖赏、晋升的可能性、舒适的工作环境等。 奖励措施(incentives)：一个红包、一顿饭、一瓶酒、一次旅行机会,Listening,Listen to five short recordings. Which of the benefits and incentives in exercise1 is each person referring to?,Speaker 1:_ Speaker 2:_ Speaker 3:_ Speaker 4:_ Speaker 5:_,company car,flexible working hours,parental leave,an impressive job title,a pension,Listening script,Speaker 1 Its great because usually it means my wife can use the one at home and we even take mine away at weekends. I work for quite a relaxed company and they dont seem to mind how I use it for leisure. Speaker 2 I thought it wouldnt change the way I worked after the first six months, but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon. But my boss has been really good about it and some days I can do a half day if I want and then I might work later on other days or I take work home, which I dont like doing, but its the only way,Speaker 4 Ive just been promoted form Assistant IT Technician to Chief Operational Network Administrator. It means I get a bit of a pay rise and new business cards with my name on. Im not sure if I get my own office though.,Speaker 3 Its actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out. Mind you, after all the late nights and crying I was really happy to get back to work for a while and have a rest!,Speaker 5 The problem for me is that I wont have enough to live on when Im 60 and I cant afford a private plan. So Ill probably try and keep working for a few more years, and anyway, I heard the government is planning to rise the age of retirement.,Speaker 5,施乐品牌形象 施乐公司是全球最大数字与信息技术产品生产商，是一家全球500强企业。是复印技术的发明公司，具有悠久的历史，目前在其复印机市场占有率，特别是彩色机器的市场占有率，占据全球第一的位置；其彩色的技术方面是全球领袖企业；施乐意味着“更好的解决方案，更低的综合运营成本，更出色的效果，更高的工作效率”。值得一提的是，国家的居民二代身份证也是由富士施乐的设备生产.,世界著名的CI设计公司兰德联合公司，在1995年受聘于美国“施乐”公司，负责为这家在全球办公自动化领域颇有建树的公司设计全新的企业形象识别系统。于是，新的“施乐”logo设计一改以往冷漠、严谨的蓝色调，以采用一种指定红色来替代以前的“施乐蓝”。红色给人们的是一种朝气蓬勃、充满生机与活力的视觉效应，是“施乐”企业发展的最好象征。,Xerox Corporation ( /zrks/) is an American multinational document management corporation that produced and sells a range of color and black-and-white printers, multifunction systems, photo copiers, digital production printing presses, and related consulting services and supplies. Xerox is headquartered in Norwalk, Connecticut (moved from Stamford, Connecticut in October 2007).,Xerox today manufactures and sells a wide variety of office and production equipment including LCD Monitors, photo copiers, Xerox Phaser printers, multifunction printers, large-volume digital printers as well as workflow software under the brand strategy of FreeFlow. Xerox sells both color and black and white printers under the Xerox Phaser brand, Xerox also produces fax machines, professional printers, black and white copiers, and several other products.,Xerox Corporation IndustryDocument services, Digital imaging, Computer peripherals FoundedRochester, New York, U.S. (1906)HeadquartersNorwalk, Connecticut, U.S. Key peopleUrsula Burns (Chairwoman & CEO) ProductsCopiers, displays, faxes, printers, projectors, scanners.,RevenueUS$ 21.633 billion (2010) Net incomeUS$ 1.296 billion (2010) Total assetsUS$ 30.600 billion (2010) Total equityUS$ 12.159 billion (2010) Employees136,500 (2010) WebsiteX,Task 1: Read the following article. What benefits and incentives does the article mention for employees at Xerox?,Reading Is Working for Xerox Too Good to Be True?,What a lovely place Xerox is to work! Kim Moloney, a client services executive, cant say enough nice things about her employer. Its a very special environment, she says, People describe Xerox as a family and I was amazed at the number of people who have worked here for so long. Its tempting to take Moloneys comments with a pinch of salt, especially considering that when youve been working somewhere for only two years, as she has at Xerox, everyone seems old and established. But theres truth behind her enthusiasm.,Task 2,Take Carole Palmer, the group resources director. She joined Xerox in 1978 as a temp and has been in her present role for seven years. Xerox has been good to me over the years, she says. It has supported me through qualifications and last year I took part in the vice-president incumbent programme.,Human resources is taken seriously at Xerox, Palmer says, and the company has a policy of promoting from within (which would explain Moloneys amazement at her colleagues longevity). The company takes on only fifteen to twenty graduates each year and Moloney was part of an intake who joined having already acquired a couple of years work experience.,She started as a project manager for Xerox Global Services before moving into sales. Now her responsibility is to grow and maintain customer relationships. Moloney is based at the head office in Uxbridge. Its great in terms of working environment, she says. Weve jus got a new provider in the canteen and we have brainstorming rooms and breakout areas. Much of Moloneys role is visiting clients, so she doesnt have a permanent desk at head office. Im a hot-desker, which is good because you get to sit with different people in the hot-desk areas. And youre given a place to store your things.,Head office staff numbers between 1,200 and 1,500 people, Palmer says. The company has four other main offices in the UK. The nature of the organization, which encompasses sales and marketing, global services (the biggest division), developing markets, research and development and manufacturing, means that the opportunities at the company vary from service engineers to sales roles and consultants.,Perks include a final-salary pension scheme and various discount schemes. The reward and recognition scheme is a little different, and rather nice: Each manager has a budget every year to recognize and reward staff, Palmer says. It can be in the form of a meal for two, or a bottle of wine. It can be up to 1,000. Theres the recognition, and then theres putting money behind it.,Opportunities for promotion Training and staff development A pension A reward and recognition scheme,Moloney, however, likes the non-cash rewards. Xerox takes care of all its staff but it also recognizes the people who put in the added effort, she says. It offers once-in-a-lifetime incentive trips, and recently I organized a sailing trip fro my team. The idea of working abroad with the company appeals to her, and she says that her career goal is to be part of the senior management team. Heres another employee, it would seem, who is in it for the long haul.,Back,Task 2: Choose the best answer, A, B or C for questions 1-5 about the Xerox article.,1.The journalist of this article thinks that A. staff at Xerox are not telling the truth about the company. B. Xerox offers great benefits to staff. C. people havent worked at Xerox long enough to know if its a good company. 2. Where does the company tend to find its new managers? A. From existing staff. B. On training courses. C. Only from graduates. 3. Why doesnt Kim Moloney have her own desk? A. Because she isnt important enough. B. Because there isnt space at head office. C. Because she often travels and is away on business.,Back,4. As well as recognizing its staff through promotion, Xerox A. gives cash bonuses. B. provides a number of perks. C. gives unpaid leave to take trips of a lifetime. 5. One common feature of Xerox staff is that they tend A. to work hard. B. to get promoted. C. not to change employer.,Back,常见的与take搭配的短语： 1. take after 与相像 eg. The baby took after his mother. 2. take down 记下 eg. Take down the notes while you are listening. 3. to be taken for 被误认为 eg. to be taken for a foreigner 4. take off 打折 eg. Shop early and well take off 20 percent. 5. take on 承担 eg. to take on new responsibilities 6. take for granted 认为理所当然 eg. We often take these things for granted.,0. Q: why / like/ the company? Why do you like the company? A: Its like a family. 1. Q: long / working / the company?_ A: Two years. 2. Q: when / join? _ A: In 1978. 3. Q: was / first job? _ A: A project manager. 4. Q: what / responsible? _ A: Growing and maintaining customer relationships. 5. Q: where / based? _ A: At Uxbridge. 6. Q: would / like / in the future? _ A: Work abroad and be part of the senior management team.,Speaking: Asking questions about jobs,How long have you been working for the company?,When did you join (the company)?,What was your first job?,What are you responsible for?,Where are you based?,What would you like to do in the future?,Writing: A Letter of Application,1. 在信中你必须简要表达你对应聘工作感兴趣的原因。 2. 告诉收信人你是从何处获悉招聘信息，例如报纸广告或电台、广告牌等。 3. 告诉对方你的教育背景、工作经验，甚至是与此有关的个人兴趣、嗜好等。如果刚离开校门，也不妨告诉对方你曾做过何种暑期兼职工作，虽然并不一定有关联，但起码向对方表示你具有一定的工作能力。 4. 提供你的个人资料，例如年龄、种族、婚姻情况、兴趣爱好、你所参与的团体活动等。 5. 必要的话提供两三个推荐人的姓名及其电话号码。他们对你的为人及工作情况应有所了解，最好是你的前雇主或以前的老师。 6. 表示你很想获得面试机会，如果你前去面试的时间有所限制，也需于信中说明，但不要把时间限制得太紧。 7. 措辞要礼貌，但不要太过分谦卑或拐弯抹角。表达尽量显得客观，不要过于自夸品学兼优、工作态度认真等，这些应该是推荐人说的话，不是你自己说的话。 8. 以上内容要根据实际情况进行增删。,求职信常用的句式表达： Beginning 开头 （1）With reference to your advertisement in (newspaper) of May 2 for a clerk, I offer myself for the post. （2）In reply to your advertisement in todays (newspaper) for an accountant, I am writing to apply for the post. （3）I should like to/ I wish to apply for the position mentioned in your advertisement in (newspaper) of July 22. Introducing oneself: about age and experience 介绍自己的年龄和经验 （1）I have had 5 years experience with a company as a salesman. （2）I am 25 years of age, and have had two years experience in my present post, which I am leaving to better myself.,About personal ability 叙述个人能力 (1) I am a good accountant and have a thorough knowledge of the English language. (2) I have received a good education, and know English, Spanish and shorthand.(速记) About enclosure 附件 You will find enclosed an outline of my education and business training and copies of two letters of recommendation. Enclosed please find a resume and a photo. I attach schedule of my qualification and experience.,About salary 薪酬待遇 I am quite willing to start with a small salary. I should require a salary of 4,500 a month to begin with. The salary I should require would be 60,000 a year, plus 1% commission on all sales.,Reasons for leaving 离职原因 My reason for leaving the company is that I wish to get into the advertising business. I am leaving our office to be with my mother and care for my aged mother in a distant city. (3) My reason for leaving my present employment is simple because I see no chance of advancement.,Ending: request for an interview 结尾：请求面谈 If you desire an interview, I shall be most happy to call in person, on any day and at any time you may appoint. Should you think favorably of my application, kindly grant me an interview. I hope that you will be kind enough to consider my application favorably.恳请惠予考虑本人之申请为盼。,1. Read the application for a job. Write the verb in brackets in the past simple, present perfect or present perfect continuous.,Dear Sir or Madam, I _ (see) your advert for the post of Client Services Executive in yesterdays newspaper and I would like to apply for the position. As you can see from my attached CV, I _ (work) for my current company for over two years. I _ (join) Mackintyre and Co in 2007 and since then, I _ (have) many opportunities to develop my skills. However, I _ (consider) a career change with a new challenge for a number of months and this seems like the perfect moment to make that move. I see from recent press reports that your company _ (expand) its operations in China and therefore I would like to draw your attention to my degree in Oriental Studies and Mandarin which I _ (complete) in 2006. Combined with my current MBA, which I _ (study) for part-time at the local university, I feel that I would be an asset to your company. Please also note that my current manager _ (agree) to write a reference and can be contacted on 0207 857 6785. I look forward to hearing from you. Yours faithfully Daniel Lewis,2. Read this advert for a job. You would like to apply for it and have written some notes about your experience. Use the notes to write a letter of application (120-140 words) similar to the one above.,Personal Assistant to Overseas Sales Manager We are currently seeking someone to work in a busy and expanding department. You will have experience in secretarial duties. Good knowledge of English and at least one other languages is preferred. You will need to travel abroad with the Sales Manager and organize schedules. Opportunities for promotion.,completed course at college,worked 2 years as receptionist and secretary,been working for travel agency for last 6 months,lived in Rome summer 2006 fluent Italian,Dear Sir or Madam信首的称呼语，一般用于正式信件中，在正式的商务信函中一般称呼对方为Dear Mr. 或Dear Ms. I saw your advert for the post I would like to apply for (不能用I want to apply for，语气显得太生硬) attached CV 所附的履历。CV为Curriculum Vitae的缩写。 work for a travel agency work as a receptionist and secretary Please note that一种常用的句型，在信件中用于提醒收信人注意的事项。 I look forward to hearing from you. 盼早日回复。这是信件结尾常用的表达法。 Yours faithfully 在正式的商务信函中，一般要写上姓名，不能单单使用名字，更不能用昵称。,Possible Answer,Dear Sir or Madam, I saw your advert for the post of Personal Assistant to Overseas Sales Manager in yesterdays newspaper and I would like to apply for the position. As you can see from my attached CV, I have been working for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years. I have a good knowledge of English as I completed a course at college and I am also fluent in Italian having lived in Rome for the summer in 2006. Please note that my current manager has agreed to write me a reference. I look forward to hearing from you. Yours faithfully students name,2.2 Business Skills,Presenting Your Company,Vocabulary: Company Terms,Work in pairs. Play this game. You each have five words. Prepare three definitions of each word but only one definition is correct. For example, if the word is “turnover”, your three definitions might be: A. a companys total profits B. a companys total costs C. a companys total spending Your partner should guess that answer A is correct. Here are your five words each: Student A: distribution center, warehouse, holding company, call center, plant Student B: headquarters, subsidiary, branch, corporation,division,Company terms Distribution centre 配送中心 Holding company 控股公司 Subsidiary 子公司 Division 部门分支 Turnover 营业额 Innovative technology 创新技术 Revenue 收入 Research and development 研制和开发,Mission statement宗旨宣言， Fact sheet 情况说明书 情况报告 Commercial post profile情况介绍 CEO Chief Executive Officer首席执行官 Alternative energy替代能源 Net income 净收入,Listening: A Presentation about Xerox,Task 1: Can you say all the following figures from the key facts about the Xerox Corporation?,Key Facts: 16,000,000,000 _ 978,000,000 _ 160 _ 55,000 _ _ 4 _ 6 _ 5,000,000,000 _ 2,000,000,000 _ 1906 _ 112,000,000,000_,Xerox,Fact Sheet,sixteen billion,nine hundred and seventy-eight million,one hundred and sixty,fifty-five thousand,half,four,six,five billion,two billion,nineteen oh six,one hundred and twelve billion,Task 2: Listen to the presentation and write what each refers to.,Fact Sheet,Xerox,Key Facts: 16,000,000,000 _ 978,000,000 _ 160 _ 55,000 _ _ 4 _ 6 _ _ 5,000,000,000 _ 2,000,000,000 _ 1906 _ 112,000,000,000_,turnover,final income,countries,employees,half of 55,000 in the USA,divisions,6%of revenue dedicated to research & development,dollars revenue in Europe,dollars rest of world revenue,company founded,total market,Listening Script,Extract 1: Good morning and thanks for coming. Today Id like to tell