实用英语口语——银行柜台英语.doc

实用英语口语银行柜台英语1 问答 DIALOGUEClerk: Hello, what can I do for you?（Yes?）职员：您好，请问您要办理什么业务？Customer: Please tell me my balance.顾客：请帮我查询一下帐户余额。职员：您讲慢些好吗？Clerk: please speak slowly.Clerk: Please write it down on the paper.职员：您用纸写下来好吗？Clerk: Yes, sir（miss）,wait a moment please.职员：好的，先生（小姐），请稍等。Clerk: Your balance at the bank is RMB 5,000.职员：您在本行的帐户余额是人民币5000元。Customer: My magcard does not work, please take a look.顾客：我的银行磁卡出现故障了，能帮我看一下吗？Clerk: No problem, the magcard is locked, show me your passport, I will help you out.职员：问题不大，您的银行磁卡被锁住了，请出示护照，输入密码就可以给您解开。Clerk: The magcard need more magnetism, it is ok now.职员：您的银行磁卡需要加磁，现在加好了。Customer: I want to close my account with you.顾客：我想结束在你们这儿的帐户。Clerk: Please go to the number 6 counter.职员：请到6号柜台办理.Clerk: Please go to the open counter.职员：请到大厅开放式柜台办理。Clerk: Please take a seat over there for a moment; our client manager will help you.职员：请先在大厅休息一下，马上会有客户经理来帮助您。Customer: I would like to, thanks.顾客：好的,谢谢。2 存款 DEPOSITClerk: How much cash do you plan to deposit in your account?职员：您有多少钱要存入呢？Customer: I want to deposit 300 yuan in my account.顾客：我想在我的户头上存300元。Customer: Please tell me the procedure for opening a savings account.顾客：请告诉我开个储蓄帐户需要什么手续。Clerk: Please fill in the depositing form, the sum of money，your name, address and professional unit.职员：请填张存款单，写明数额、姓名，地址和工作单位。Clerk: Please fill in your name, the number of the certificate and your telephone.职员：请写上您的姓名、证件号码和联系方式。Clerk: Words and figures differ.职员：您填写的文字与数字不符。Clerk: Signatures differ.职员：您的签名有误。Clerk: keep your receipt please.职员：请收好单据.Clerk: Here is your passbook. Please bring it back when you deposit or withdraw money any time you like.职员：这是您的存折，以后存取款时请带来。Clerk: Keep the passbook (magcard) well and inform us whenever you lose it.职员：请保管好存折（银行卡），若遗失请告诉我们。Customer: Thank you very much.顾客：非常感谢。Clerk: Not at all.职员：不客气。3 取款 DRAWClerk: yes?职员：您好.Customer: excuse me, Can you help me?顾客：对不起，能帮我个忙吗？Clerk: it is my pleasure. Please tell me what I can do for you.职员：很高兴为您效劳，请告诉我能为您做什么。Customer: I want to withdraw 8000RMB from my deposit account.顾客：我要从我的帐户支取8000元人民币。Clerk: Sorry, no sufficient balance, the balance is 6000 RMB.职员：对不起，您户头中没有足够的余额，只有6000元。Customer: I want to withdraw5000 RMB.顾客：取5000 RMB好了。Customer: I want to draw 10，000-dollar and 30，000 RMB.顾客：我从卡上取1万美金和3万元人民币。Clerk: Please show me your passport。职员：请出示护照。Clerk: password please.职员：请输入密码。Clerk: please sign your name.职员：请签名。Clerk: please check carefully.职员：请清点一下现金.Customer: Thank you very much.顾客：非常感谢。Clerk: Not at all.职员：不用谢。4兑换 EXCHANGECustomer: Can you change me some money, please?顾客：能否请你给我兑换一些钱？Clerk: What kind of currency do you want to change?职员：要换哪种货币？Customer: Please change some RMB from my U.S. dollars account.顾客：请帮我把帐户里的美圆兑换一些人民币。Clerk: Please tell me how much you want to change.职员：请告诉我你要换多少。Customer: Please change 3000 RMB.顾客：我想兑换出3000人民币。Clerk: Take Cash or deposit in your card (passbook)?职员：请问您兑换后要取走人民币现金还是存入卡（折）里？Customer: Id like to take cash (deposit in the card).顾客：我想取现金。（我存到卡里）Customer: Whats the exchange rate today?顾客：今天的兑换率是多少？Clerk: If youll wait a moment, the rates of exchange is about 1:8.职员：请等一会儿，美圆和人民币的兑换率是1：8左右。Customer: Id like to break this 100 RMB. Could you give me some small notes?顾客：请把这张100人民币换开，给我一些小票好吗？Clerk: How would you like it?职员：你要什么面额的？Customer: Three 20s, some 10s and 5s , please.顾客：请给我3张20元和几张10元和5元的。Customer: Thanks a lot.顾客：非常感谢。Clerk: My pleasure.职员：不用谢。5收费 CHARGECustomer: Excuse me, I forget the password of my card.顾客：对不起，我忘记卡的密码了Clerk: Report loss of the magcard please.职员：请办理挂失手续费。Clerk: Do you remember the number of the magcard?职员：您的卡号是多少？Clerk: Please pay 15 yuan, includes 5 yuan cost and 10 yuan handling charge.职员：请支付15元，包含换卡工本费5元，挂失手续费10元。Customer: Do you charge for remit?顾客：汇款你们收手续费吗？Clerk: Yes, we do, 1% of the sum, from 1 yuan to 50 yuan.职员：是的，我们收手续费，我们按照1%金额收取，最低1元，最高50元）。Customer: I come for paying my telephone cost.顾客：我来交电话费。Clerk: Show me the number of the telephone.职员：您的电话号码是多少？Customer: I come for paying my gas cost.顾客：我要交煤气费。Customer: I come for paying my electricity cost.顾客：我要交电费。Clerk: Please show me your card。职员：请出示卡片。支票结算T: Hello! May I help you?您好，您有事需要帮忙吗？C: Yes, I hope so. I need some more cash for my visit in China. May I cash a travelers check here?噢，是这样的。我需要些