SQM语音业务模型说明文档.docx

语音业务模型说明文档1. 语音业务模型TD-SCDMA语音业务模型UMTS 语音业务模型CDMA语音业务模型GSM语音业务模型 2G Voice Service2G Voice ServiceKPIs and KQIs for 2G Voice Service are listed from the next section. The high level KQIs which provide aggregated views of 2G Voice Service can be found in the next section.2. 各层指标分解说明2G Voice Service KQIsKQI NameFormularollupOrder UnitSDCCH Availability 2G Voice Service.C_CAVAACC / 2G Voice Service.CNUCHCNTaveragedescending%NOCELLMSC.NOCELL.SUMaveragedescendingcountTCH Availability2G Voice Service.C_TAVA / 2G Voice Service.TNUCHCNT averagedescending%Control Channel Congestion Ratio (CCNOG%)2G Voice Service.CCONGS / 2G Voice Service.CCALLSaverageascending%Traffic Channel Congestion Ratio (TCONG%)(2G Voice Service.TCONGSAS+2G Voice Service.TCONGSHO)/2G Voice Service.TCALLS averageascending%Control Channel Congestion Time Ratio (CTCONGS%)2G Voice Service.CCCONGS / (3600*2G Voice Service.NOCELL)averageascending%Traffic Channel Congestion Time Ratio (TTCONGS%)2G Voice Service.TTCONGS / (Interval*2G Voice Service.NOCELL)averageascending%SDCCH Chan Estab Succ Ratio (CMSESTAB%)2G Voice Service.CMSESTAB / 2G Voice Service.CCALLS averagedescending%TCH Setup Succ Ratio(2G Voice Service.CMSESTAB / 2G Voice Service.CCALLS) * (2G Voice Service.TCASSALL / 2G Voice Service.TASSALL) * (1 - (2G Voice Service.CNDROP - 2G Voice Service.CNRELCONG) / 2G Voice Service.CMSESTAB) averagedescending%TCH Setup Succ Ratio_Call_Only(2G Voice Service.TCASSALL/2G Voice Service.TASSALL)*(1-(2G Voice Service.RAOREQ+2G Voice Service.RAAPAG)/2G Voice Service.CNROCNT)*(2G Voice Service.CCALLS-2G Voice Service.CMSESTAB)/2G Voice Service.CCALLS)*(1-(2G Voice Service.RAOREQ+2G Voice Service.RAAPAG)/2G Voice Service.CNROCNT)*(2G Voice Service.CNDROP-2G Voice Service.CNRELCONG)/2G Voice Service.CMSESTAB)averagedescending%TCH Blocking Ratio(2G Voice Service.TNRELCONG+2G Voice Service.CNRELCONG)/2G Voice Service.TASSALLaverageascending%TCH Blocking Ratio Max(2G Voice Service.TNRELCONG+2G Voice Service.CNRELCONG)/2G Voice Service.TASSALLmaximumascending%TCH Success Ratio100 2G Voice Service.TCH Blocking RatioAverageDescending%Pwr Class assign Succ Ratio2G Voice Service.TCASSALL / 2G Voice Service.TASSALL averagedescending%TCH Chan Estab Succ Ratio (TMSESTB%)2G Voice Service.TMSESTB / 2G Voice Service.TCALLS averagedescending%Control Chan Call Drop Ratio (DROP#1)2G Voice Service.CNDROP / 2G Voice Service.CMSESTAB averageascending%Traffic Chan Call Drop Ratio (DROP#2)2G Voice Service.TNDROP / 2G Voice Service.TMSESTB averageascending%DROP#32G Voice Service.TNDROP / 2G Voice Service.TCASSALLaverageascending%Erlang Minutes per dropped call (ERLMIN/DROP)60*(2G Voice Service.C_TTRALACC)/2G Voice Service.TNDROP averageascendingErlang MinutesRandom Access Fail Ratio (RA Failure %)2G Voice Service.RAACCFA/(2G Voice Service.RAACCFA+2G Voice Service.CNROCNT)averageascending%Inbound HO Call Lost Ratio(TOTAL_IHO_LOST%)(2G Voice Service.SUMIHOLOST+2G Voice Service.SUMEIHOLOST)/(2G Voice Service.SUMIHOATT+2G Voice Service.SUMEIHOATT) averageascending%Outbound HO Call Lost Ratio(TOTAL_OHO_LOST%)(2G Voice Service.SUMOHOLOST+2G Voice Service.SUMEOHOLOST)/(2G Voice Service.SUMOHOATT+2G Voice Service.SUMEOHOATT) averageascending%Inbound HO Succ Ratio(TOTAL_IHO_SUCC%)(2G Voice Service.SUMIHOSUCC+2G Voice Service.SUMEIHOSUCC)/(2G Voice Service.SUMIHOATT+2G Voice Service.SUMEIHOATT) averagedescending%Outbound HO Succ Ratio(TOTAL_OHO_SUCC%)(2G Voice Service.SUMOHOSUCC+2G Voice Service.SUMEOHOSUCC)/(2G Voice Service.SUMOHOATT+2G Voice Service.SUMEOHOATT) averagedescending%Inbound HO Reverse Ratio (TOTAL_IHO_REV%)(2G Voice Service.SUMIHOREV+2G Voice Service.SUMEIHOREV)/(2G Voice Service.SUMIHOATT+2G Voice Service.SUMEIHOATT) averageascending%Outbound HO Reverse Ratio (TOTAL_OHO_REV%)(2G Voice Service.SUMOHOREV+2G Voice Service.SUMEOHOREV)/(2G Voice Service.SUMOHOATT+2G Voice Service.SUMEOHOATT) averageascending%MO Channel Assignment Succ Ratio MSC.NCHAFRMSUCC.SUM / MSC.NCHAFRMTOT.SUMaveragedescending%MT Channel Assignment Succ Ratio(GMSC.NCHATOMSUCC.SUM + MSC.NCHATOMSUCC.SUM) / (MSC.NCHATOMTOT.SUM + GMSC.NCHATOMTOT.SUM)averagedescending%Loc Update Succ Ratio(MSC.NLOCOLDSUCC.SUM + MSC.NLOCNRGSUCC.SUM) / (MSC.NLOCOLDTOT.SUM + MSC.NLOCNRGTOT.SUM)averagedescending%SMS Delivery Succ RatioMSC.NSMSRAOSUCC.SUM / MSC.NSMSRDOTOT.SUMaveragedescending%SMS Transfer Succ RatioMSC.NSMSCAOSUCC.SUM / MSC.NSMSCDOTOT.SUMaveragedescending%L2M Call AttemptsSUM.GMSC.IEXTE_NCALLS+SUM.MSC.IEXTE_NCALLSsumdescendingcountL2M Call Setup Succ Ratio(GMSC.IEXTE_NSUEOS.SUM+ MSC.IEXTE_NSUEOS.SUM) / MSC.IEXTE_NCALLS.SUM + GMSC.IEXTE_NCALLS.SUM)averagedescending%L2M Mean Holding Time(GMSC.IEXTE_TRAFFIC.SUM + MSC.IEXTE_TRAFFIC.SUM) / (GMSC.IEXTE_NCALLS.SUM + MSC.IEXTE_NCALLS.SUM)averagedescendingsecM2L Call Setup Succ RatioMSC.ORGOEX_NSUEOS.SUM / MSC.ORGOEX_NCALLS.SUMaveragedescending%M2L Mean Holding TimeMSC.ORGOEX_TRAFFIC.SUM / MSC.ORGOEX_NCALLS.SUMaveragedescendingsecM2M Call Setup Succ RatioMSC.INT_NSUEOS.SUM / MSC.INT_NCALLS.SUMaveragedescending%M2M Mean Holding TimeMSC.INT_TRAFFIC.SUM / MSC.INT_NCALLS.SUMaveragedescendingsecGSM to UMTS HO Succ RatioGMSC.NNGUHBSUCC.SUM / GMSC.NNGUHBTOT.SUMaveragedescending%HO Succ Ratio(2G Voice Service.SUMOHOSUCC+2G Voice Service.SUMEOHOSUCC+2G Voice Service.SUMIHOSUCC+2G Voice Service.SUMEIHOSUCC)/(2G Voice Service.SUMOHOATT+2G Voice Service.SUMEOHOATT+2G Voice Service.SUMIHOATT+2G Voice Service.SUMEIHOATT) averagedescending%HO Call Drop Ratio(2G Voice Service.SUMIHOLOST+2G Voice Service.SUMEIHOLOST+2G Voice Service.SUMOHOLOST+2G Voice Service.SUMEOHOLOST)/(2G Voice Service.SUMIHOATT+2G Voice Service.SUMEIHOATT+ 2G Voice Service.SUMOHOATT)+2G Voice Service.SUMEOHOATT) averageascending%HO Reverse Ratio(2G Voice Service.SUMIHOREV+2G Voice Service.SUMEIHOREV+2G Voice Service.SUMOHOREV+2G Voice Service.SUMEOHOREV)/(2G Voice Service.SUMIHOATT+2G Voice Service.SUMEIHOATT+2G Voice Service.SUMOHOATT+2G Voice Service.SUMEOHOATT)averageascending%Call Setup Succ Ratio(MSC.ORGOEX_NSUEOS.SUM+MSC.INT_NSUEOS.SUM+MSC.IEXTE_NSUEOS.SUM +GMSC.IEXTE_NSUEOS.SUM) / (MSC.ORGOEX_NCALLS.SUM+MSC.INT_NCALLS.SUM+MSC.IEXTE_NCALLS.SUM+GMSC.IEXTE_NCALLS.SUM)averagedescending%Call Completion Succ Ratio2G Voice Service.Call Setup Succ Ratio*(1- 2G Voice Service.Traffic Chan Call Drop Ratio (DROP#2)*(1-2G Voice Service.HO Call Drop Ratio)averagedescending%Mean Holding Time(GMSC.IEXTE_TRAFFIC.SUM+ MSC.IEXTE_TRAFFIC.SUM+ MSC.ORGOEX_TRAFFIC.SUM+ MSC.INT_TRAFFIC.SUM)/ (MSC.ORGOEX_NCALLS.SUM+MSC.INT_NCALLS.SUM+MSC.IEXTE_NCALLS.SUM+ GMSC.IEXTE_NCALLS.SUM)averagedescendingsecMobile to Mobile Call AttemptsMSC Server.TE_NCALLS - MSC Server.IEX_NCALLS + MSC Server.TRA_NCALLS + Sum.MSC Server.Interconnection NCALLSISumDescCountMobile to Mobile Completed CallsMSC Server.TE_NCALLS - MSC Server.TE_NUNSUCC - MSC Server.IEX_NCALLS + MSC Server.IEX_NUNSUCC + MSC Server.TRA_NCALLS - MSC Server.TRA_NUNSUCC + Sum.MSC Server.Interconnection NCALLSI - Sum.MSC Server.Interconnection NOVERFLOWISumDescCountMobile to Mobile Call Success RatioMSC Server. Mobile to Mobile Completed Calls / MSC Server. Mobile to Mobile Call AttemptsAverageDesc%Mobile to Land Call AttemptsMSC Server.OEX_NCALLS MSC Server.TRA_NCALLS Sum.MSC Server.Interconnection NCALLSOSumDescCountMobile to Land Completed CallsMSC Server.OEX_NCALLS MSC Server.OEX_NUNSUCC MSC Server.TRA_NCALLS + MSC Server.TRA_NUNSUCC Sum.MSC Server.Interconnection NCALLSO + Sum.MSC Server.Interconnection NOVERFLOWOSumDescCountMobile to Land Call Success RatioMSC Server.Mobile to Land Completed Calls / MSC Server.Mobile to Land Call AttemptsAverageDesc%Land to Mobile Call AttemptsMSC Server.IEX_NCALLS MSC Server.TRA_NCALLS Sum.MSC Server.Interconnection NCALLSISumDescCountLand to Mobile Completed CallsMSC Server.IEX_NCALLS MSC Server.IEX_NUNSUCC MSC Server.TRA_NCALLS + MSC Server.TRA_NUNSUCC Sum.MSC Server.Interconnection NCALLSI + Sum.MSC Server.Interconnection NOVERFLOWISumDescCountLand to Mobile Call Success RatioMSC Server.Land to Mobile Completed Calls / MSC Server.Land to Mobile Call AttemptsAverageDesc%2G Voice Service Quality Index (Multiplications)2G Voice Service.TCH Setup Succ Ratio * (100 2G Voice Service.DROP Nbr 3)AverageDesc%Number of 2G Cells (constant)2689LastDesccountNumber of CellsSUM.MSC.NOCELLAverageDesccount2G Voice Service KPIsKPIs in this section are collected from the SYSTEM_CELL_MAIN and SYSTEM_CELL_HO tables. The KPIs are for the entire GSM network and not for individual cells. Functional AreaKPI NameNotesSDCCH Availability C_CAVAACCAverage number of available control channelsCNUCHCNTNumber of defined control channelsTCH AvailabilityC_TAVAAverage number of available traffic channelsTNUCHCNTNumber of defined traffic channelsSDCCH ErlangC_CTRALACCAverage control channel trafficTCH ErlangC_TTRALACCAverage traffic channel trafficControl Channel CongestionCCONGSControl channel congestion counterCCALLSControl channel call attempts counterTraffic Channel CongestionTCONGSASNumber of congestions at assigmentsTCONGSHONumber of congestions at HandoverTCALLSTraffic channel call attempts counterCT/TT CongestionTTCONGSTraffic channel congestion timeSDCCH Establishment Succ RatioCMSESTABSuccessful MS establishment on SDCCHLoad calculationTCASSALLAssignment complete for all MS power classesTASSALLAssignment attempts for all MS power classesCNRELCONGNumber of SDCCH released due to radio resource congestion.TCH Establishment Succ RatioTMSESTBSuccessful MS channel establishment on TCHDrop#1, Control Channel DropCNDROPDropped connections due to failure.Drop#2, Traffic Channel DropTNDROPDropped connections due to failure.DROP#4SUMEIABSUCCNumber of successful assignment handovers to better cellSUMEIAWSUCCNumber of successful assignment handovers to worse cellSUMEOABSUCCNumber of successful assignment handovers to better cellSUMEOAWSUCCNumber of successful assignment handovers to worse cellSUMIHOSUCCLoads the value of counter HOVERSUC for internal cell relations.SUMEIHOSUCCSUMIABSUCCNumber of successful assignment handovers to better cellSUMOABSUCCNumber of successful assignment handovers to better cellRA Failure %RAACCFAFailed random accessesCNROCNTNumber of random accessesIn-bound handover Succ Ratio (SYSTEM_CELL_HO)SUMIHOLOSTNumber of lost calls due to internal incoming HO failuresSUMEIHOLOSTNumber of lost calls due to external incoming HO failuresSUMIHOATTNumber of internal incoming HO attemptsSUMEIHOATTNumber of external incoming HO attemptsSUMIHOSUCCNumber of internal incoming HO successesSUMEIHOSUCCNumber of external incoming HO successesOut-Bound handover Succ Ratio (SYSTEM_CELL_HO)SUMOHOLOSTNumber of lost calls due to internal outgoing HO failuresSUMEOHOLOSTNumber of lost calls due to external outgoing HO failuresSUMOHOATTNumber of internal outgoing HO attemptsSUMEOHOATTNumber of external outgoing HO attemptsSUMOHOSUCCNumber of internal outgoing HO successesSUMEOHOSUCCNumber of external outgoing HO successesHandover return to old cnannel SUMIHOREVNumber of handover attempts where the call returns to old channel. (internal cell relation)SUMEIHOREVNumber of handover attempts where the call returns to old channel. (external cell relation)Outbound HO Reverse RatioSUMOHOREVnumber of returns to old channel after a failure of a handover attempt to a neighbouring cell, internal cell relationsSUMEOHOREVnumber of returns to old channel after a failure of a handover attempt to a neighbouring cell, external cell relationsTCH Setup Succ Ratio_Call_OnlyRAOREQNumber of Random AccessRAAPAGnumber of random access, answering to pagingTNRELCONGNumber of release TCH due to radio resource congestions3. 按网络各层指标说明3.1. RAN KPI 说明RAN指标由以下KQI组成：指标名称说明RAN Accessibility Health IndexRAN Retainability Health IndexRAN Resource Health IndexRadio Link Setup Unsuccess RateRadio Link Active NumberRadio Bearer Abnormal Release RateRadio Bearer Establish Fail RateRadio Bearer Setup Fail RateRRC Active NumberRRC Connection Establish Fail Rate3.1.1. Coverage PCCPCH RSCP（接收信号码片功率） ：本小区或相邻小区的PCCPCH上接收到的信号码功率，参考点必须是UE天线连接器。 PCCPCH C/I（载干比） ： PCCPCH载频信号强度与干扰强度之比 。3.1.2. Access ability 呼叫建立成功率o RRC连接建立成功率RRC Setup Success Rate = RRC Connection Setup Success / RRC Connection Request 100%o RAB指配建立成功率RAB Setup Success Rate = RAB Assignment Success / RAB Assignment Request 100%o 呼叫建立成功率RAB建立成功率*RRC连接建立成功率（业务相关）*100%；3.1.3. Retainability 掉话率o 电路域掉话率= RNC请求释放的电路域RAB数目/电路域RAB指派建立成功的RAB数目*100%o 分组域掉线率= RNC请求释放的分组域RAB数目/分组域RAB指派建立成功的RAB数目*100%o3.1.4. Service Integrity3.1.5. Mobility3.1.6. Delay/Latency3.1.7. Availability3.1.8. BSC KPIsKPIs in this section are collected from the BSC_DATA and MSC_BSCSTAT tables. Functional AreaKPI NameNotesMO Call Setup Succ Ratio (BSC_DATA)NOFFORGNumber of offered originating call attempts.NFTDORGNumber of fetched originating call attempts.MT Call Setup Succ Ratio (BSC_DATA)NOFFIEXNumber of offered incoming call attemptsNFTDIEXNumber of fetched incoming call attemptsChannel Assignment Succ Ratio (MSC_BSCSTAT)NBSFRTOTNumber of initial channelassignments with request type FRNBSFRFRSUCCNumber of successful initial channel assignments with request type FRNBSDFRTOTNumber of initial channelassignments with request type dual FRNBSDFRFRSUCCNumber of successful initial channel assignments with request type dual FRNBSMSLTOTNumber of initial channelassignments with request type multislotNBSMSLSUCCNumber of successful initial channel assignments with request type multislotInbound Inter-BSC HO Succ Ratio (MSC_BSCSTAT)NBSTRHRTOTNumber of handover required messages receivedNBSTIHBSUCCNumber of successful incoming handover to the BSCOutbound Inter-BSC HO Succ Ratio (MSC_BSCSTAT)NBSTSHRTOTNumber of sent handover request messages to the target BSCNBSTOHBSUCCNumber of successful outgoing handover from the BSCIntra-BSC Handover (MSC_BSCSTAT)NBSTRHPTOTNumber of successful internal intra BSS handovers (handover performed)UMTS to GSM Handover Succ Ratio (MSC_BSCSTAT)NBSTSUGHRTOTNumber of handover request messages sent to the target BSC during UMTS to GSM handover.NBSTIUGHBSUCCNumber of successful incoming handovers to the BSC during UMTS to GSM handover.Load (BSC_DATA)BSCMAXMSNumber of ongoing MS sessionsin the BSCRPPLOADPCU-RP processor load per RP. The counter is incremented each time the processor load is greater than 50%.LCHIRPPLOADIncreased at every 500ms interval when in any of the High Load Modes for an RPP.PROCLOADAverage Processor Load3.1.9. BSC KQIsKQI NameFormularollupOrder UnitMO Call Setup Succ RatioBSC.NFTDORG / BSC.NOFFORGaveragedescending%MT Call Setup Succ RatioBSC.NFTDIEX / BSC.NOFFIEXaveragedescending%FR Channel Assignment Succ Ratio BSC.NBSFRFRSUCC / BSC.NBSFRTOTaveragedescending%dualFR Channel Assignment Succ Ratio BSC.NBSDFRFRSUCC / BSC.NBSDFRTOTaveragedescending%Multislot Channel Assignment Succ RatioBSC.NBSMSLSUCC / BSC.NBSMSLTOTaveragedescending%Inbound Inter-BSC HO Succ RatioBSC.NBSTIHBSUCC / BSC.NBSTRHRTOTaveragedescending%Outbound Inter-BSC HO Succ Ratio BSC.NBSTOHBSUCC / NBSTSHRTOTaveragedescending%UMTS to GSM Ho Succ RatioBSC.NBSTIUGHBSUCC / BSC.NBSTSUGHRTOTaveragedescending%PDCH Erlang BSC.ALLPDCHACC 0 ? BSC.ALLPDCHACC / 360 : 0averagedescendingErlangPDCH Carried Erlang BSC.ALLPDCHACTACC 0 ? BSC.ALLPDCHACTACC / 360 : 0averagedescendingErlangPacket Channel Allocation Failure Ratio (PALL_Fail)BSC.PCHALLFAIL / BSC.PCHALLATTaverageascending%Preemptly Used PDCH Ratio (preempted%) BSC.PREEMPTPDCH / BSC.ALLPDCHACTACCaverageascending%LLC UL Throughput BSC.ULBGGDATA0 ? BSC.ULBGGTHR / BSC.ULBGGDATA : 0averagedescendingkbpsLLC DL Throughput BSC.DLBGGDATA0 ? BSC.DLBGGTHR / BSC.DLBGGDATA : 0averagedescendingkbpsUL TBF BSC.ULBPDCH0 ? BSC.ULTBFPBPDCH / BSC.ULBPDCH : 0averagedescendingcountDL TBF BSC.DLBPDCH0 ? BSC.DLTBFPBPDCH / BSC.DLBPDCH : 0averagedescendingcountUplink TBF Setup Failure Ratio (ULTBFESTFAIL) (BSC.PREJTFI+BSC.PREJOTH)/BSC.PSCHREQ averageascending%DL TBF Setup Succ Ratio (DLTBFESTSUCCESS)1 (BSC.FAILDLTBFEST / BSC.DLTBFEST)averagedescending%Peak Proc LoadBSC.PROCLOADmaximumasc%3.1.10. RNC KPIsKPIs in this section are collected from the GSN_MM_INDEX table Functional AreaKPI NameNotesA