《华农大旅游英语》PPT课件.ppt

,E-mailaddresssharedbyus:scau4602Code:afternoon,finalscoreA.oraltest(50%)B.regularperformance(50%)Attendance(20)Presentation(15)classcontribution(15),requirementsbeactiveinclasspresentation:introduceonescenicspot23studentseachgroupppt.,StyleofTourismEnglishA.FormalAddressing(Mr/Miss/Mrs/Ms/Sir/Madam)B.Self-depreciatory（自谦）expressioninreceptione.g.Afteryou,please.Sir./Well,whenshallwehavethepleasureofseeingyouagain?/Wearehonoredbyyourpresence(承蒙光临，不甚荣幸）/Atyourservice（愿为您效劳）/Itsanhonortometoseeyou.C.Formalizationinexpressingrespectindirectlye.g.Wearelookingforwardtoseeingyouagain./Idontknowhowtothankyouforsuchkindness.（厚意）D.Apologizeonlytobepolite（客套）e.g.Excuseme,butIshouldsayitsagainstourhotelrules.Specialsentencepatternse.g.Wouldyoubegoodenoughtocomehere?（劳驾）Wewouldappreciateitifitcouldbearranged.,visitingtravelagency,vocabulary旅行社travelagency旅行代理人travelagent导游guide地陪localguide全陪nationalguide旅游路线sightseeingroute旅游线路itinerary旅游手册travelbrochure,观光旅游sightseeingtrip有导游的旅游guided/conductedtour城市游citytour乡下游countrytour自然景观游naturalscenerytour乘游览车旅游coachtour巴士旅游bustour游船boatcruise,往返票aroundtripticket单程票asinglefare门票admissionticket膳宿供应accommodation组团人数groupsize名胜古迹placeofinterest花费，消费expense团体旅游者grouptourist单个旅游者individualtourist,Usefulexpressions,Fortravelagents:IsthereanythingthatIcandoforyou?WhatcanIdoforyou?有什么事我能为您效劳吗？Whatplacesdoyouwanttoseeinparticular?有没有您特别想去的地方？Wherewouldyouliketogo?您想去哪里？Thankyouforyourinterestinourprograms.谢谢您对我们的旅游项目感兴趣。,WearrangetwokindsoftouristprogramsforSuzhou:asix-daytourbytrainandafive-dayflyingjourney.苏州的旅游项目有两种：火车往返六日游和飞机往返五日游。Wehavetwotourseachweek,leavingMondayandWednesdaymornings.我们每星期出团两次，每周一和周三早上出发。Herearesomebrochures.Theycangiveyoumoreinformation.这儿有些小册子，它们能给您提供更详尽的说明。Thepriceforonepersonforaten-daytourisonly$1099.十日游每人只要1099美元。,Itsafour-starhotelwithtworestaurantsandaswimmingpool.它是一家四星级旅馆，有两个餐厅和一个游泳池。BreakfastanddinnerareincludedinthepriceIgaveyou.我报给您的费用包括早餐和晚餐。Youcangivemeacallafteryoumakeyourchoice.您做出决定后可以给我打个电话。IfthereissomethingIcouldhelp,justcallme,please.如果需要我帮忙，请给我打电话。,Fortourists:Imgoingtotakeatripabroad.我准备到国外旅行。IdliketogotoSuzhou.我想去苏州。Idliketoseesomeofyourbrochures.Implanningtotakeatrip.我想看看你们的宣传册。我打算去旅行。Wouldyoupleasetellmesomethingaboutthecity?你能告诉我有关这个城市的一些情况吗？,Thatsoundswonderful/nice.听起来不错。Whatisthecostofthetour?这趟旅行费用要多少？Itsoundsreasonable.听起来挺合理的。Howlongdoesaone-daytourtake?这种一日游要花多长时间？,Task,Makeaconversation:Supposeyouareatouristandyourpartnerisatravelagent.Pleasemakeaconversationinwhichyouwanttofindtheinformationaboutyourtrip.,Example,A:WhatcanIdoforyou,sir?B:IdliketotakeatriptoSuzhou.A:Well,wearrangetwokindsoftouristprogramsforSuzhou:asix-daytourbytrainandafive-dayflyingjourney.B:ThisismyfirsttriptoSuzhou.Wouldyoupleasetellmesomethingaboutthecity?A:Certainly.Suzhouisabeautifulcity.ItiscalledtheVeniceoftheEastbecauseofitsnetworkofcanals,anditisworld-famousforitslandscapegardens.Thereareabout150gardensinSuzhou.Someofthemaremorethan1,000yearsold.Thesegardensarenotlargebutcuriousintheirdesigns,andtheybringtogetherthebeautiesofnature,architectureandpainting.,B:Thatsoundsnice.Idliketotakeafive-dayflyingjourney.A:Ok.Herearesomebrochures.Theycangiveyoumoreinformation.B:Thankyou.Whatisthecost?A:Its2000yuan,includingaccommodation.B:Itsoundsreasonable.A:Youcangivemeacallafteryoumakeyourchoice.B:Ok.Bye.A:Bye.,Applyingforpassportandvisa,vocabulary:申请applyfor过境签证transitvisa出境签证exitvisa入境签证entryvisa申请人applicant申请（n.）application,signatureofapplicant申请人签名dateofapplication申请日期visaapplication签证申请表applicationfornon-immigrantvisa非移民签证申请表familyname/surname姓givenname名fullname全名,nationality国籍officialuseonly/forofficialuse官方填写passportclassification护照种类validuntil有效期至presentaddress现住址permanentaddress永久地址durationofproposedstay停留时间spousesname&nationality配偶姓名及国籍,ApplicationForVisa签证申请表,Usefulexpressionsforinterview,Visaofficerswords:Whattypeofvisaareyouapplyingfor?您要申请什么样的签证？Wouldyoupleasefillintheformfirst?您能先把这张表填一下吗？MayIknowyourreasonforgoingtotheUnitedStates?我能问一下您去美国的理由吗？MayIhavealookatyourreturnflightticket?我能看一下您的返程机票吗？,Areyouonatouristvisaorabusinessvisa?你持有的是旅游签证还是公务签证？YouneedtoprovideproofofsufficientfinancialsupportforyourstayintheUnitedStates.您需要提供您在美国停留期间足够的资金支持证明。Pleasetakethissliptothenextwindowtopayafeeandcomebacktopickupyourpassportthisafternoon.请您拿这张纸条到隔壁窗口交费，然后下午来取护照。Wellgetintouchwithyouwhenyourvisaisready.当签证准备好时我们会通知您。,Applicantsword:ImheretoinquirewhetherIcangetavisatoyourcountry.我来这儿想申请到贵国的签证。Idliketoapplyforatravelingvisa,doubleentry.我想申请两次入境的旅游签证。ImgoingtoEuropeforsightseeing.我要到欧洲去观光。Herearemysupportingdocumentsprovidedbymyuncle.这是我叔叔给我的资金支持证明。WhencanIcollectmypassport?我什么时候可以取护照？,Task,SupposeyouwanttoapplyforavisafortouringtheUnitedStates.Pleasemakeupaninterviewbetweenyouandavisaofficer.,Bookinganairticket,vocabulary:航空公司airlines/airways航线airline航班flight航班班次flightnumber预定（机票）v.reserven.reservation确认（预订）v.confirmn.confirmation取消（预订）v.canceln.cancellation,起飞v.departn.departure到达v.arriven.arrival飞机票air/planeticket头等舱firstclass商务舱businessclass经济舱economyclass/coach往返票returnticket(英)round-tripticket(美),办理乘机手续checkin登机toboardaplane登机牌boardingcard/pass登机门boardinggate直达班机direct/non-stopflight国内班机domesticflight国际班机internationalflight,Usefulexpressions,ForAirlineClerk:Whichairlinewouldyouliketotake?您想乘哪家航空公司的航班？One-wayorreturn/round-trip?单程票还是返程票？Whenareyougoingtodepart?您想什么时候出发？Whichclasswouldyoulike?您想要哪种舱的票？,Doyoulikeamorningoranafternoonflight?上午的航班还是下午的航班？Aisleorwindowseat?过道边上的座位还是靠窗的座位？Theplanewilldepart/arriveateight.飞机8点起飞/到达。Itsnon-stop/direct.它是直达飞行。,Sorry,itsfullybooked.ButIllchecktoseeiftherehavebeenanycancellations.Justamoment,please.Thereareseatsavailableonaflightleavingat8.Wouldyoulikethisflight?对不起，这次航班已订满了，但我可以查看一下有没有取消预订的，请您稍等一下。早上8点的航班还有座位，这个航班可以吗？Yourname,please?/MayIhaveyourname,please?请问您的名字？Couldyouspellit,please?请您拼出来好吗？Thefareofaone-wayticketis1000yuan.单程机票是1000元。,Forpassengers:IdliketomakeareservationtoChicago.Idliketobook/reserveanairtickettoChicago.我想订一张去芝加哥的机票。CouldIbook/reserveaneconomyclasstickettoChicago?CouldImakeareservationofeconomyclasstoChicago?我能订一张去芝加哥的经济舱机票吗？,Idlikearound-triptickettoNewYork.我想要一张去纽约的往返票。Canyoutellmewhattimetheplanewilldepart/arrive?你能告诉我飞机什么时候起飞/到达吗？Isitdirect/non-stop?是直飞吗？Istherealayover?中途要停留吗？Idliketoconfirmmyreservation,please.我想确认我的订票。,Idliketochangemyflight.我想变更班次。Howsanotherflight?Anyseatavailable?另一航班呢？有没有空位？Doyouhaveaseatavailableonthesameflightthedayaftertomorrow?后天同次航班有座吗？Iwanttocancelmyreservation.我想取消预订。,Task,Role-playPleaseroleplaytheprocessofbookinganairticketwithyourgroupmembers.,Checkin&Boarding办理报到手续及登机,Vocabulary:办理报到手续checkin报到登记柜台check-incounter行李baggage/luggage行李箱suitcase行李牌baggagetag,行李领取baggageclaim行李领取证baggageclaimtag件（行李的量词）piece超重的overweight随身手提的hand-carry,Usefulexpressions,passengers:请问搭乘前往纽约的UA610班机是在这里办理报到手续吗？Excuseme,shouldIcheckinherefortakingflightUA610toNewYork?什么时候开始办理报到手续？WhenshouldIcheckin?报到手续有哪些？Whatarethecheck-inprocedures?,airlineclerks:是的，先生。请给我您的护照及机票。Yes,sir.MayIhaveyourpassportandflightticket,please?六点办理登记手续。Thecheck-intimeisatsix.,可以给我一个靠走道/靠窗的位置吗？CanIhaveanaisleseat/awindowseat?请给我一个靠走道/靠窗的位置。Pleasegivemeanaisleseat/awindowseat.我想要一个看风景的座位。Idlikeaseatwithagoodview.,让我帮您查一下.有了，没问题。Letmesee.OK.Noproblem.,我们有四件行李要托运。Wehavefourpiecesofluggagetocheckin.只有一个皮箱，这两个袋子是手提行李。Justonesuitcase.Illkeeptwosmallbagsashand-baggage.我将随身带着这个袋子。Imgoingtocarrythisbagwithme.,请问您有行李要托运吗？Doyouhaveanypiecesofluggagetocheckin?,好的。没有超重吧？Ofcourse.Theyarenotoverweight,arethey?超重的行李如何计费？Whatsthechargeforexcessbaggage?请问免费行李有什么规定？Whatstheluggageallowance,please?,麻烦您将它们放到磅秤上。Wouldyoupleaseputthemonthescale?很抱歉，超重了3公斤。Imsorry.Its3kilogramsover.头等舱允许携带30公斤免费行李，经济舱允许携带20公斤免费行李。30kilogramsfreeluggageallowanceforfirstclassand20kilogramsforeconomyclass.,登机时间是什么时候？Whenistheboardingtime?可以告诉我登机门在哪里吗？Couldyoushowmewheretheboardinggateis?Thankyouverymuch.,好了。这是您的行李领取证、机票、登机证及护照。Alright.Hereareyourbaggageclaimtags,flightticket,boardingpassandpassport.登机时间是下午6点35分。Theboardingtimeis6:35p.m.您将在6号门登机。YoullbeboardingfromGate6.Youarewelcome.Haveagoodtrip.,GoingThroughCustoms通关,vocabulary:申报v.declaren.declarationcustomsdeclaration海关申报customsinspection海关检查currencydeclaration货币申报contraband违禁品个人用品/私人用品/个人财产/个人使用personalitemspersonaleffectspersonalbelongingspersonaluse,付.税payduty/taxon.healthdeclaration健康申明卡baggagedeclarationform行李申报表dutiable应纳税的formality手续receipt收据souvenir纪念品confiscate没收,Thingswhichmaynotbebroughtintoacountrywithoutspecialpermits:drugs:applyforaspecialpermitinadvancetobacco,wine,currency:limittheamountfruits,vegetables,plants,animals,seeds,soil,plantproducts,meat:forbidden(preventinsectsandplantdiseasesfrombeingspread),customsofficer:您有什么东西特别要申报吗？Doyouhaveanythingspecialtodeclare?Anythingspecialtodeclare?麻烦您将行李箱放到柜台上好吗？我必须看一下。Couldyouputthesuitcaseonthecounter?Ihavetotakealookatit.,passenger:我没有什么要申报的。Ihavenothingtodeclare.No.Sure.,这包里是什么？能否打开？Whatsinthebag?Wouldyoumindopeningyourbag?Wouldyoushowmewhatsinthesuitcase?在您的袋子里有什么？Whatdoyouhaveinthebag?,Notatall.Sure.Illopenitrightaway.这是给我朋友的礼物。Thesearegiftsformyfriends.这些全是个人用品。Theseareallpersonalbelongings.只是自己用。这不是要卖的。Onlyformyownuse.Itisnotforsale.,您的行李里有违禁品吗？Haveyouanycontrabandinyourluggage?您不能带新鲜水果。我们要没收这些。Youarenotsupposedtobringfreshfruits.Imgoingtoconfiscatethese.,我可以带这些水果吗？AmIallowedtobringinthisfruit?,您有没有带酒或香烟呢？Doyouhaveanyliquororcigarettes?Youdonthavetopaydutyonpersonalbelongings.这是收据。您已办完通过手续。现在可以过关了。Hereisyourreceipt.Yourethroughwiththecustomsformalities.Youcangothroughnow.,我必须为此付税吗？DoIhavetopaytaxonthis?MustIpaydutyonthis?要付多少税？Howmuchisthedutyonthis?,situationalconversation,A:Passportandboardingpass,please.B:_.A:_?B:ImfromChina.A:_?B:No,nothing.A:_?B:Sure.Illopenitrightaway.A:Isthiscameraagiftforsomeone?B:No,_.A:Andyouarenotsupposedtobringfreshfruits._.B:OK.A:Youcangothroughnow.,Hereyouare,sir,Whereareyoufrom,Doyouhaveanythingtodeclare,Wouldyouopenthesuitcase,please,itisforpersonaluse,Imgoingtoconfiscatethese,Translation,A:请出示护照。B：给你。A：你将在美国待多久？B：大约两周。A：你在此停留的目的是什么？B：观光。A：你有什么要申报的吗？B：没有。这些箱子里的所有东西都是我个人用的。A：请打开你的箱子行吗？B：行。A：这个盒子里是什么？B：一幅手套，是给我朋友的礼物。这些是几瓶酒和香烟。A：只准带两瓶酒和四百只香烟，超额部分你得上税。B：能允许我带进这水果吗？A：对不起，你必须把它留在这里。,A:Yourpassport,please.B:Hereitis.A:HowlongwillyoustayintheU.S.?B:Abouttwoweeks.A:Whatsthepurposeofyourvisit?B:Sightseeing.A:Doyouhaveanythingtodeclare?B:No,everythinginthesesuitcasesisformypersonaluse.A:Wouldyoupleaseopenyoursuitcases?B:Allright.A:Whatsthisinthebox?B:Apairofgloves.Itsagiftformyfriend.Thesearebottlesofwineandcigarettes.A:Sinceyouareallowedtobringintwobottlesofwineandfourhundredcigarettes,youllhavetopaydutyontheexcess.B:AmIallowedtobringinthisfruit?A:Sorry,butyoumustleaveithere.,Atahotel,旅馆住宿篇,Reserving/BookingaRoom,vocabulary:预定v.reserve/bookn.reservationmakeareservation客房预定部RoomReservations确认v.confirmn.confirmation取消v.canceln.cancellation客户client空房间vacancyvacantroom大批订房blockbooking,套房单人房双人房suite/singleroom/doubleroom双人对床房twinroom三人房（双人房内加一床）tripleroom总统套房executivesuitewith/withoutbath带/不带浴室的withshower带淋浴的宽敞的spacious旺季peakseason价格，费用rate折扣discount,Usefulexpressions,Hotelsreceptionist:客房预定部。能否为您效劳？RoomReservations.CanIhelpyou?您想要什么样的房间？Whatkindofroomdoyouwant?您想要什么价位的房间？Whatkind/sortofpricewouldyouliketopay?是单人房还是双人房？Singleordoubleroom?我们没有任何空的单人房了Wedonthaveanysingle(rooms)available.,Customer:我想在你们旅馆预订一间房间。Idliketomakeareservationinyourhotel.我想要一间带有浴室的房间。Idlikearoomwithbath.我想要个安静点的房间Idpreferaquietroom.我想要一间视野觉好的房间Idlikearoomwithaview.,Hotelsreceptionist:我要查下那天客房出租的状况Illcheckourvacanciesforthatday.我们的确有间空房Wedohaveavacancy.先生，很抱歉，周末所有的双人房都订满了，只有单人房。Sorry,sir.Alldoubleroomsarecompletelybookedup/fullyoccupiedfortheweekend.Onlysingleroomsareavailable.现在是旺季，抱歉但能否请您周末再打电话过来？可能会有人取消预订Thisisthebusiest/peakseason.Imsorry,butcouldyoucallusagainlaterthisweek?Wemayhaveacancellation.,Customer:明天晚上有空房吗？Arethereroomsavailablefortomorrowevening?Doyouhaveanyvacanciesfortomorrowevening?,Hotelsreceptionist:您准备住多久？Howlongwillyoubestaying?请问什么时候住？Whichdatewouldthatbe?/Forwhatdate?双人房每晚200美元。Adoubleroomis$200pernight.Foradoubleroom,thepricewouldbe$200pernight.团体预订可以享受的优惠Weofferyou15%discountforgroupreservation.,Customer:只住两个晚上。Justfortwonights.October24th.请问房费多少？Whatistherate,please?有折扣吗？Isthereanydiscount?,Hotelsreceptionist:请问您的姓名和地址？MayIknowyournameandaddress?请问您的电话号码是多少？Whataboutyourtelephonenumber?我们会为您取消预订Wellmakethecancellationforyou.,Customer:我想要改一下预订Idliketochangeareservation.我想将预订延长2晚Idliketoextendmyreservationfortwomorenights.我想取消预订的单人房间Idliketocancelmybookingforasingleroom.,SituationalConversation,Mr.SmithwantstoreserveadoubleroominFriendshipHotelforhimselfandhiswifefortheirstayinChinafromOct.10thto15th.TrytomakeaconversationonthephonebetweenthereservationistandMr.Smith.Herearesomeusefulexpressions:Forwhattime?Howmanyguestswilltherebeinyourparty?Whatkindofroomwouldyoulike?Wouldyouholdtheline,please?Illcheckourvacancies.Whattimedoyouexpecttoarrive?Welookforwardtoservingyou.,Checkingin登记入住,Vocabulary入住登记registration登记表registrationform服务台receptiondesk接待员receptionist前台frontdesk问询处informationdesk,服务员行李员bellboy搬运生porter门房doorman清理房间的女服务员chambermaid客房服务员roomclerk餐厅领班headwaiter旅馆大厅lobby,半膳halfboard全膳fullboard房号房卡房间钥匙roomnumber/card/key行李车luggagecart签名signature保险箱safebox贵重物品valuables,Usefulexpressions,Hotelsreceptionist:我能为您效劳吗,先生？WhatcanIdoforyou,sir?请问您贵姓？Whatsyourname,sir?请稍等。我查一下我们的预订记录。Justamoment.Illcheckourreservationrecords.Letmelookthroughourreservationlist.,Customer:是的，我想要办理住宿登记。我两天前订了一间双人房。Yes,Idliketocheckin.Ibooked/reservedadoubleroomtwodaysago.,Hotelsreceptionist:您有预订吗?Doyouhaveareservationwithus?不错，先生。我们已为你预留了房间。请您填写登记表格。Yes,sir,wehaveyourreservation.(Wehavearoomreservedforyou.)Couldyoufillouttheregistrationform,please?,Customer:我没有预订，今晚有单人房吗？Ididntmakeareservation,butdoyouhaveasingleroomavailablefortonight?请看一下我是否漏填了什么信息PleasegoovertoseeifIveleftoutsomeinformation.,Hotelsreceptionist:您是付现款还是用信用卡？Howwillyoupayyourbill,cashorcreditcard?Howareyougoingtopay,incashorbycreditcard.这是您的房间卡/钥匙。Hereisyourroomcard/key.我叫人帮您把行李搬上去。Illhavesomeonebringyourluggageup.Thebellboywillhelpwithyourluggage.希望您在我们这里住得愉快。Iwishyouapleasantstaywithus.Haveanicestay.,Customer:信用卡。给你。Creditcard.Hereyouare.我的房间号是多少？Whatsmyroomnumber?,Situationalconversation,Clerk:Goodmorning._?Tom:Goodmorning._.Clerk:_?Tom:Ithinkthereshouldbeoneroombookedforme,inthenamesofTomMarshall.Clerk:Umm,justamoment._.Tom:OK.Clerk:_?Tom:Yes,untilthethirteenth.Thatstendays.Clerk:Good.MayIseeyourpassport,please?Tom:_.Clerk:_?Tom:Incash.Clerk:Thisisyourkeytoroom1010.wehopeyoullenjoyyourstaywithus.,CanIhelpyou,sir,Idliketocheckin,Doyouhaveareservation,Letmelookthroughourregistrationlist,Isitfortendays,Hereyouare,howwillyoupayyourbill,Complaints抱怨,Ihatetodisturbyou,butIreallycantstanditanymore.Theair-conditioningdoesntwork.Thetoiletdoesntflush(冲水).Theresnotoiletpaperinthebathroom.Thewastepaperbaskethasntbeenemptied.Theequipmentistooold.Thecurtainsinourroomareallstained（染污的）.Thelightinthisroomistoodim（昏暗的）.Theroomistoocoldforme.Youmightatleasthavesweptthefloor.,DealingwithComplaints,Imawfullysorry(formycarelessness)/(theinconvenience).Ireallyoughttohaveknownitbetter.我真该早就想到的。Idoapologize.Illmakeanoteofthat.我会把这件事记下来的。Everythingwillbetakencareof.一切都会安排妥当的。Iunderstandhowyoufeelandwelltrytodoourbesttohelpyou.Illtakecareof/attendtoitpersonally.我会亲自去解决处理。Pleaserelax.Illtakecareofitaccordingtoyourrequest.请放心，我将按您的要求办。Weretryingtofindthecause.Couldyouwaitalittlelonger,please?Illreportittothemaintenance.我会将此事告知维修人员。,Checking-out办理退房手续,Vocabulary:退房checkout账单bill支付（账单）pay/settle项目items出纳员cashier多收费用overcharge收据receipt总共total/altogether,现金cash信用卡creditcard旅行支票traverlerscheck长途电话longdistancecall市内电话localcall国内电话domesticcall国际电话internationalcall越洋电话overseascall,Usefulexpressions,Hotelsclerk:我能为您效劳吗,先生？WhatcanIdoforyou,sir?当然，我们几分钟内就上去。Certainly.Wellbeupinafewminutes.,Customer:我现在要走，你能派一个服务生来提我的行李吗？我在731室。Imleavingnow.Couldyousendabellboytopickupmybaggage?IminRoom731.,Hotelsclerk:我能为您效劳吗,先生？WhatcanIdoforyou,sir?请等一会，好，这是你的账单，先生。Justamoment,please.OK,heresyourbill,sir.,Customer:我想现在退房，这是我的钥匙。Idliketocheckoutnow,please.Heresmykey.我明天一早就走，所以我想现在结帐。Imleavingearlytomorrowmorning,soIdliketosettlemybillnow.,Hotelsclerk:总共200美元。Itcomesto200dollars.这是你打到纽约的长途电话。Thisisyourlong-distancecalltoNewYork.是的，总共200美元。您打算用什么方式付款呢？Yes.200dollarsaltogether.Howwouldyouliketopaythebill?Wouldyouliketopayincashorbycreditcard?,Customer:我应该付多少钱？HowmuchshouldIpay?对不起，请问这是什么费用？Excuseme,whatsthischarge?我想你算错了，我没有打任何外线电话，麻烦请在查一次。Ithinkthereisamistakeinthisbill.Ididntmakeanyoutsidecalls.Pleasecheckitagain.噢，好的，这是总数，对吗？Oh,OK.Thisisthetotal,right?,Hotelsclerk:接收。请在这里签字。这是您的收据。Yes.Pleasesignhere.Thisisyourreceipt.,Customer:你们接受旅行支票吗？Doyouaccepttraverlerschecks?你可以帮我保管行李到4点吗？Couldyoukeepmybaggagetillfour?你可以帮我存放行李到我要离开时吗？Couldyoustoremybaggageuntilmydeparturetime?可以帮我叫辆计程车吗？Wouldyoucallataxiforme?,Atarestaurant,餐馆就餐,Reservations(预先订座),Vocabulary:订位makeareservation预订一张桌子reserveatablebookatable订座bookaseat要这个位子takethisseat满座fullybooked有座beavailable占用occupy约会appointment推迟postpone,一群六个人aparty(group)ofsix一张两人坐的桌子atablefortwo穿着规定dresscode正式穿着formaldress西装与领带，指正式服装suitandtie吸烟区smokingarea非吸烟区non-smokingarea在角落inthecorner靠窗边bythewindow取消cancel,Usefulexpression,receptionist:能为您效劳吗？MayIhelpyou?麻烦您留下您的姓名好吗？MayIhaveyourname,please?请问怎么拼写？Howdoyouspellit?请问你们有几位？Howmanypeopledoyouhave?,guest:是的。我想订一张明晚的桌子。Yes.Idliketomakeareservationfortomorrowevening.我想订一张两人坐的桌。Idliketobookatablefortwo.六个人。4个大人，2个小孩。Six.Fouradultsandthreechildren.,receptionist:您什么时间来？您要订什么时间的？Whenwillyoucome?/Forwhattime?请稍候，我查一查是否还有空桌Justamoment,please.Letmeseeifthereisanytableavailable.恐怕那时的餐位已全部订满您愿意预订其他时间的餐位吗？Imafraidwerefullybookedatthattime.Wouldyouliketomakeareservationsomeothertime?对不起，