Chapter-4-Section-1.doc

Chapter 4 Section 1I.1. The affair was settled _ of the client. (to his satisfaction)事情的解决令客户满意。2. Colors like red _ a sense of energy and strength. (convey)象红色一类的颜色传达了一种能量和力量的感觉。3. Time is limited, so they are _ us _ make a quick decision. (pressing to)时间紧迫，因此他们催我们迅速做决定。4. We should do everything _ legal requirements. (in accordance with)我们做每件事都应该与法律规定保持一致。我们应该按照法律要求做每件事情。5. The meeting chairman made a _ summary in a few words before announcing the end of the meeting. (concise)在宣布会议结束之前，主席用几个词做了简短的总结。6. The hotel offers _ facilities and services, and Im sure youll have a nice stay there. (a wide range of)酒店提供了各种各样的设施和服务，我保证你在那里可以住的很愉快。7. Now that the problem has been identified, _ action can be taken. (appropriate)既然问题已经确定了，就应该采取恰当的行动了。8. Making a legal complaint should follow a certain _. (procedure)提出法律投诉（诉讼）应该遵守特定的程序。9. The point you make is perfectly _. So the judge will believe what you have said. (valid)你提出的观点完全合理。因此（所以）法官会相信你说的话。10. Her version of events was _ by her neighbors. (verified)她对这件事的说法得到了其邻居的证实。II.1. 给您添了这些麻烦，谨向您表示最诚挚的歉意。We hereby offer our sincere apologies for having given you so much trouble.2. 造成不便，我们深感抱歉。We are deeply sorry for any inconvenience this matter has caused you.3. 正在采取相应的措施纠正错误。Corresponding measures are being taken to correct errors4. 我们为此道歉并愿意承担责任We make an apology for it and are willing to bear the responsibilities.5. 我们对此感到震惊，并保证此事将得到妥善处理。Were shocked for it and assure the matter will be disposed of properly. III.1. misunderstanding（误解、误会）2. apology（道歉）3. instructed（建