通用供应商APQP培训16 steps_anglais.pdf

GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS POTENTIAL SUPPLIER ASSESSMENT DEFINITION: An on-site evaluation of a suppliers ability to meet minimum systems requirements. PURPOSE: A one day assessment to verify whether a potential new supplier has the capability to meet the minimum requirements necessary to do business with General Motors. SCOPE: Prior to recommending a supplier for new business, a Potential Supplier Assessment (PSA) is required when the supplier is not registered to QS-9000 and either of the following situations exist: 1. The potential supplier s manufacturing location is NOT a current supplier to General Motors. 2. The technology/commodity is new to the supplier s manufacturing location. Additionally, a PSA may be conducted at the discretion of the procuring division in situations deemed high risk. PROCESS: Use Potential Supplier Assessment (PSA) documents, based on QS-9000. Must be completed prior to sourcing decision. PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS SOURCING DECISION DEFINITION: Sourcing Committee approval of recommended source. PURPOSE: Identify the competitive source in Quality, Service, and Price for supply of product. SCOPE: Global supplier base. PROCESS: (Supplier Development/Quality): Review Recommendation Evaluate sourcing candidate Approve/deny recommendation Approve corrective action plans, if required Sign sourcing documents PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS ADVANCED PRODUCT QUALITY PLANNING & CONTROL PLAN DEFINITION: A formal structured method of defining and establishing the steps necessary to assure that a product satisfies the customer. PURPOSE: This process requires a supplier to develop and implement a product quality plan that : Directs resources that satisfies the customer Promotes early identification of required changes Assures all required steps are completed on time Facilitates communication Provides a quality product on time at a competitive cost SCOPE: All suppliers to GM are required to implement an Advanced Product Quality Planning process on all new parts. PROCESS: The process begins with the voice of the customer and then proceeds through the following planning phases: Plan and Define program Product Design and Development Process Design and Development Product and Process Validation Feedback, Assessment and Corrective Action PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS PRE-PRODUCTION MEETING DEFINITION: Communication with supplier to establish part qualification and other customer requirements. PURPOSE: To assure that proper communication of all requirements occurs between the supplier and the sourcing responsible division. SCOPE: This process is recommended for all parts or material requiring PPAP. (It is a subset of Advanced Product Quality Planning.) PROCESS: Proactive communication between suppliers and appropriate divisional personnel often taking place in Product Development Team meetings to review and agree upon requirements within: Quality Capability Timing PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS PRE-PROTOTYPE & PROTOTYPE SAMPLE APPROVAL (GP-11) DEFINITION: Common procedure specifying requirements for Pre-prototype and Prototype parts. PURPOSE: Provides uniform minimum requirements for pre-prototype and prototype material and documentation. Assists in identifying and correcting part problems to minimize the impact of part variation upon design evaluation, manufacturing and assembly. Accelerates the Part Qualification Process. SCOPE: Applies to all suppliers providing new pre-prototype and prototype material. PROCESS: Pre-prototype and prototype inspection parts list is developed by the customer. Supplier is notified of pre-prototype and prototype part requirements. Suppliers comply with requirements outlined in GP-11. Suppliers submit pre-prototype and prototype parts, with level of documentation requested by the customer. Supplier notified of disposition of material submitted for pre- prototype and prototype: - Approved for pre-prototype or prototype - Usable for pre-prototype or prototype - Rejected for pre-prototype or prototype Note: GP-11 (GM-1820) last revision date is 4-97. PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS PRODUCTION PART APPROVAL (PPAP) DEFINITION: A common industry procedure for production part approval. PURPOSE: To verify that a suppliers production process has the potential to produce product that meets customer requirements. SCOPE: Production part approval is always required upon the release of a new part, when a currently approved part is modified by an engineering change, or when the process or supplier that produces the part is changed. PROCESS: Supplier fulfills requirements as identified in the Production Part Approval Process (PPAP). Note: PPAP last revision date is 7/95. PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS RUN RATE (GP-9) DEFINITION: Physical verification that the production process is capable of producing quality products at quoted production rates. PURPOSE: To reduce risk of failure during start up and acceleration by performing a production Run Rate beforehand. SCOPE: All new part numbers require a Run Rate, unless exempted by the Supplier Quality and Purchasing Directors of the procuring division PROCESS: Conduct risk assessment. Determine type of Run Rate required: Supplier monitored Customer monitored Notify supplier to schedule the Run Rate. Complete Run Rate. Follow up and make required improvements. Note: GP-9 (GM -1960) last revision date is 2/95. PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS EARLY PRODUCTION CONTAINMENT (GP-12) DEFINITION: A significant enhancement to the supplier s PPAP control plan. The GP-12 Early Production Containment plan is synonymous with the Pre-Launch Control Plan referred to in the Advanced Product Quality Planning and Control Plan Reference Manual. PURPOSE: To support supplier s efforts to verify control of its processes, so that any quality issues are quickly identified and corrected at the supplier s location and not at the customer s location. SCOPE: This procedure applies to all parts that require the Production Part Approval Process (PPAP). The Pre-Launch Control Plan is a requirement for PPAP Approval. It applies to all pilot requirements, plus a quantity of parts specified by the procuring division. This procedure is applicable throughout the year, and not just at start-up. PROCESS: Supplier develops GP-12 Pre-launch control plan as a part of advanced quality planning. The GP-12 Control Plan is a requirement for PPAP. Plan is kept in place until exit criteria is met. Note: GP-12 (GM-1920) last revision date is 2/95. PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS CONTINUOUS IMPROVEMENT (GP-8) DEFINITION: GP-8 defines the supplier s responsibility to have an on-going process for continuous improvement. PURPOSE: GP-8 outlines the Customer expectations for the supplier s continuous improvement efforts after a part has satisfactorily completed the Production Part Approval Process (PPAP) and Early Production Containment (GP-12). SCOPE: This process applies to all suppliers of production parts and materials, and is required even when the customer has not requested data to be provided. PROCESS: All suppliers are to measure their quality performance and work for continuous improvement on all parts. The goal of the continuous improvement process is to reduce variation in the manufacturing process and to improve the quality of the parts produced. Suppliers are to concentrate their efforts on the reduction of process variation by listening to the voice of the customer and the voice of the process. Note: GP-8 (GM-1747) last revision date is 10/93. PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS PERFORMANCE MONITORING DEFINITION: A process to measure supplier performance, provide communication and drive focused improvement. PURPOSE: To provide performance feedback to drive quality improvement on top performance problems. SCOPE: Applies to all suppliers. PROCESS: Monitor ongoing supplier quality performance using data prioritized as follows: 1. Major DisruptionsThe worst situation the supplier can cause. -Spills -Downtime incidents -Stockouts 2. Quantity of PR/R sThis is a list of the problem incidents. 3. PPMThis is a trend measure. The data will be used to provide feedback to suppliers and divisional personnel to: Identify top problems with each supplier. Drive continuous improvement by focusing corrective action plans on top quality problems. Improve communications of goals, expectations and performance. Serve as input for sourcing decisions and Supplier of The Year selection. PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS Supplier Quality Measurements Procedure (GP-5) DEFINITION: Communication process to drive resolution of identified supplier problems. PURPOSE: To communicate, document, track and solve identified supplier quality problems. SCOPE: Intended use is for all suppliers supplying parts, materials and assemblies to customer plants to be on-line to receive electronic communications. PROCESS: Receiving plants identify problems with material and document the situation using the PR/R System. The problems are categorized into MAJOR DISRUPTIONS (Spill, Downtime or Stockouts) or “Normal” problem. The suppliers must remedy the situation with Containment (24 hours) as well as permanent corrective actions (15 days). As situations require, GM people will impose consequences (Cost Recoveries, Controlled Shipping, etc.). Parts Per Million information is based on actual discrepant that enter the production process. Note: GP-5 (GM-1746) last revision date is 11/97. PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS CONTROLLED SHIPPING DEFINITION: Level 1: A containment process to supplement Quality Measures processes (GP-5) if the problem is not contained. Level 2: A containment process under customer control. PURPOSE: To prevent non-conforming parts from reaching the customer and implement permanent corrective action in a timely manner. SCOPE: This process applies to suppliers with high PPM, unresolved PR/Rs, or warranty problems that have not been controlled through the PR/R process. PROCESS: Level 1: Customer initiated with the supplier. The supplier contains the problem at the supplier location. Level 2: The containment process is under customer control. Containment conducted at the supplier, customer or third party location, at supplier s expense. PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS QUALITY WORKSHOPS DEFINITION: A workshop conducted at the supplier location to resolve specific quality issues. PURPOSE: To solve problems quickly, achieve immediate product quality improvements, and initiate a system for control and continuous improvement. SCOPE: May be conducted at any point in the Supplier Quality Improvement Process. Quality workshops are recommended when a product has high PPM, repeat PR/Rs, is in controlled shipping or when it is indicated during a discovery visit or risk assessment. PROCESS: A structured problem solving approach focusing on implementation during the workshop and action items for continuous improvements. Document current state, brainstorm improvements, evaluate, test and verify, and document improvements. PDF 文件使用 pdfFactory 试用版本创建 GM1930_SQIP_514_23012001143703GM-1930 Revised 11-97 SUPPLIER QUALITY IMPROVEMENT PROCESS SUPPLIER QUALITY IMPROVEMENT MEETI