个人信函与商业信函.ppt

Speaker：GaoQin,PPTProducer:DuMeng,GroupMember:LiuYangQulixiaLiqifanChaixiaomei,DifferencesBetweenaBusinessandaPersonalLetter,Definition,Lettersareimportantmeansofcommunication.Generallyspeaking,therearetwotypesofletters.,BusinessLettersPersonalLetters,1.TheBasicFormatofaBusinessLetter,(1)信头(letterhead)(2)Ref.No(发文编号)(3)Date(日期)(4)InsideAddress(封内名称和地址)(5)Salutation(称呼)(6)Subject(事由标题)(7)BodyoftheLetter(正文).(8)ComplimentaryClose(结尾敬词)(9)签名(signature)(10)ReferenceNotation(经办人代号)(11)EnclosureNotation(附件)(11)CarbonCopy(抄送)(cctoXX)(12)Postscript(附言),1.TheBasicFormatofaPersonalLetter,Address,Time,Appellation,Closing,Signature,1.TheBasicFormatofaPersonalLetter,1stSeptember,2003DearProfessorLi,IthinkthatyouwillbepleasedtolearnthatIhavebeenhiredbyaBritishcompany,whichmanufacturescarradios.ThankyouforallowingmetouseyournamereferenceVerysincerelyyours,WangHong,Body:Inthemiddle,Closing:Abovethesignature,Signature:attheendofrightcorner,Date:upperrightcorner,Salutation:upperleftCorner,commonly,TypesofBusinessLetter,AcknowledgementLetter.ApologyLetterAppreciationLetterComplaintLetterInquiryLetterOrderLetterLetterofRecommendation,TypesofPersonalLetters,LoveLettersPenPalLettersDearJohnLetters,AcknowledgementLetter:Thistypeofletteriswrittenwhenyouwanttoacknowledgesomeoneforhishelporsupportwhenyouwereintrouble.ApologyLetter:Anapologyletteriswrittenforafailureindeliveringthedesiredresults.AppreciationLetter:Anappreciationletteriswrittentoappreciatesomeonesworkintheorganization.（superiortohisjuniororororganizationtoanotherorganization）,ComplaintLetter:AcomplaintletteriswrittentoshowonethatanerrorhasoccurredandthatneedstobecorrectedassoonaspossibleInquiryLetter:Theletterofinquiryiswrittentoinquireaboutaproductorservice.OrderLetter:Thisletterisasthenamesuggestsisusedfororderingproducts.LetterofRecommendation:Thistypeofletteriswrittentorecommendapersonforajobposition.,LoveLetters:senderswritetheseletterstoexpresstheirromanticfeelingsforanotherperson.PenPalLetters:Penpalsarepeoplewhoregularlywritetoeachother;schoolsusuallyencouragepenpalssostudentscanpracticewritinginanotherlanguagetoanotherstudentabroad.DearJohnLetters:DearJohnisanexpressionandanamegiventoletterssentbyawomantoamanwithwhomshewantstobreakup.,Sample-BussinessLetter,DepartmentofEnglishBeijingForeignStudiesUniversities2NorthXisanhuanAveBeijing,100084ChainJune3,2011Ms.ChristineStein338E.44thSt.Apt.11ANewYork,NY10016U.S.A.DearMs.Stein：ThankyouforyourletterofMay16.Imustapologizefortakingsolonginanswering,asituationcausedbyanumberofrecentconferences.WeappreciateyourdesiretoofferyourservicestoourUniversity.Fromtheinformationyousuppliedaboutyourself,therewouldbenoquestionaboutyourqualifications.However,wehaveonlyasmallquotaforforeignteachers,andallourpositionsforthisyearandthecomingacademicyearhavealreadybeenfilled.,Weshallkeepyourofferonfileandinformyou,shouldtherebeanyopenings.Inthemeantime,youmighttryothercollegeshereinBeijingorothercities.Thankyouonceagainforyouroffer.Bestwishesforsuccess.Sincerely,WangYiming(,)ChairmanDepartmentofEnglishdies,Sample-PersonalLetters,July3,2011DearLiping:JimandIwanttothankyouagainforyourpartofthedeliciousdinnerattheWanghousetheothernight.Everythingwasmarvelouso