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Test 10 READING AND WRITING I hour 30 minutes PART ONE Questions 1-5 Look at the questions 1-5. In each question, which sentence is correct? For each question, mark one letter (A, B, or C) on your Answer Sheet. 1. Guaranteed delivery within 48 hours. The parcel will arrive A. in less than two days from now. B. in exactly two days time. C. in at least two days time. 2. Export documentation may be required for non-EU destinations. Packages sent outside the EU A. must be documents only. B. will need special documents. C. might need special documents, 3. SW Company 1998 1999 2000Sales: 2 million 4 million 5 millionProfits: $2 million $2.5 million $3 millionWorkers: 12,200 $12,000 $12,500 A. More goods was sold in 1998 than in 2000. B. The more the number of workers increased, the more the profits were made. C. Sales increased from 1998 to 2000. 4. Evening dress necessary I A. You must wear your evening dress. B. You dont have to wear evening dress, but you can if you like. C. Evening dress will make you look nice. 5. All speakers produce summaries of the sessions they gave. The speakers should write A. a proposal for their session. B. a brief report about their session. C. full details of what is in their session. PATR TWO Questions 6-10 Look at the following members of a company. For questions 6-10, which does these job? For each question, mark one letter (A-H) on your Answer Sheet. Do not use any letter more than once.AMr JohnPresident BMr DavisSales RepresentativeCMr SmithManagerDMiss GreenTypistEMiss MaryPersonnel ManagerFMr StevenAccountantGMr BushPrice ControllerHMiss kaySecretary 6. Who determines the amount a product costs? 7. Who handles financial matters? 8. Who has the highest position? 9 Who types documents for the company? 10 Who is responsible for hiring new employees? PART THREE Questions 11-15 Look at the charts below. They show company sales. which chart does each sentence (11-15) describe? For each sentence, mark one letter (A-H) on your Answer Sheet. Do not use any letter more than once. 11. Sales didnt change from 1998 to 2000. 12. There was hardly any change in the sales throughout the period except for a slight rise on 1999. 13. Sales fell on 1999 and rose again to reach the 1998 sales. 14. Sales increased steadily from 1998 to 2000. 15. Sales fluctuated from 1998 to 2000. PART FOUR Questions 1622 Read the following article about the new office. Are sentences (16 22) Right or Wrong If there isnt enough information to answer Right or Wrong, choose Doesnt say. For each sentence (1622), mark one letter (A, B or C) on your Answer Sheet. The new office? Where would you rather do your work: a nice coffeehouse or a busy office? More and more, people are able to do their work with a good cup of coffee in the friendly environment of their local coffeehouse. With a powerful laptop and a mobile phone, it isnt necessary to be tied to a desk any more. Next time youre out for a coffee, look around you. That man in the comer could be an advertising executive writing an advertisement that youll be seeing on TV in the near fusture. That woman in a dark coat talking to a man could be discussing his pension. And the young woman typing away could be finishing a business proposal! its certainly a new world, and you could join it more easily than you think. According to a survey, 7.6 million Americans now work at home or away from a traditional office. Many organizations realize that people like working away from the office and are trying to create incentives to encourage more people to telecommute. As well as making workers happier, it reduces pollution as fewer people travel to work. But its not a perfect life. One telecommuter, who finds he can concentrate better in a coffeehouse than at home, complained about the lack of electrical outlets. Another person at work on her computer said that she didnt like to feel under pressure to buy something. Both admitted, however, that these were minor difficulties compared with the problems they used to face in a big office. Coffeehouses provide the sense of community that the office used to provide, but without the stress. They may be great places to relax, concentrate, meet friends and business contacts, but they are in business, too, and they rely on customers buying their products. But where else could you get your work done, enjoy doing it, have good company, great coffee, and all for less than the cost of driving to work every. day? 16. With new technology, you dont need to be at the office to do your job. A. right B. wrong C. Doesnt say 17. It is difficult to become a telecommuter. A. right B. wrong C. Doesnt say 18. Telecommuting is less environmentally friendly than office-based work. A. right B. wrong C. Doesnt say 19. Telecommuters should remember that coffeehouses are businesses, too. A. right B. wrong C. Doesnt say 20. Telecommuting is much less expensive than commuting to work every day. A. right B. wrong C. Doesnt say 21. Telecommuting has become main style of working. A. right B. wrong C. Doesnt say 22. 21thcentry is a centry of telecommuting. A. right B. wrong C. Doesnt say PART FIVE Questions 23-28 Read the article below about a book. For each question 23-28, choose the cornect answer. Mark one letter (A, B or C) on your Answer Sheet. The Bosses Speak John Stuart is an executive recruitment specialist who has turned to writing. The result is this book, based on interviews with twenty Chief Executives. Each top manager-none of them famous names, surprisingly-is given a short chapter, and there is some introductory material and a conclusion. This means you can jump from one person to another, in any order, which is good for people who are too busy to read a book form cover to cover. For a management book it isnt expensive, although whether its good value for money is doubtful. Some of the twenty interviewees started their own businesses, while others joined a company and fairly new in their position, and others have had years of experience, though, strangely, Stuart doesnt seem interested in these differences. The interviewees work in everything, from retailing to airlines to software, and it is this variety that forms the main theme of Stuarts book. I have to say that Stuarts approach annoys me. He rarely stays at a distacne from his interviewees, who are mostly presented in their own, positive words. If this were always the case, at least you would know where you were. But he seems to dislike certain interviewees. As a result, I dont know whether to accept any of his opinions. It also means that the book gives no clear lessons. At the very least, I expected to learn what makes a successful Chief Executive. But these people seem to share two types of qualities. Some of them are very common, suggesting that anyone can be equally successful, which is definitely not the case. And the other qualities are ones which most successful bosses Ive seen definitely do not have. So in the end Im no wiser about what really goes on. Perhaps Im being unfair. As long as you dont think about whether youd like them as friends, and pay no attention to most of the advice they give, the most readable parts are where the bosses describle their route to their present position. Stuart seems to think that his book would be useful for people aiming for the top, and that it might even make a few want to start their own company; but, in fact, what they could learn here is very limited Seen as light business reading for a doctor or teacher, though, this book would provide some good entertainment. 23. The reviewer suggests that one advantage of the book is that A. it is better value than other management books. _ . B. it does not need to be read right through. C. it is about well-known people. 24. The book concentrates on the fact that the twenty executives who are interviewed _. A. work in a number of different in dustries. B. strated their companies. C. have worked for different lengths of time. 25. The reviewer cannot accept Stuarts opinions because Stuart _. A. makes unreasonble complaints about the interviewees. B. writes too positively about the interviewees. C. has different attitudes towards different interviewees. 26. Reading the book made the reviewer think that _. A. there are certain qualities which all Chief Excutives need. B. it is difficult to discover how people really run a company. C. running a company is easier than many people think. 27. Which parts of the book did the reviewer most enjoy reading? A. how the interviewees beacme Chief Executives B. what sort of people the interviewees are C. the advice given by the interviewees 28. The reviewer recommends the book for people who _. A. intend to set up in business. B. want to become senior managers. C. are outside the field of business. PART SIX Questions 3140 Read the article about commercial bank. Choose the correct word to fill each gap. For each question 29-40, mark one letter (A, B or C) on your Answer Sheet. Commercial Banks Commercial banks play an important role (29) national (30) .。 (31) the end of May 1995, China has 15 commercial banks, the International Business reported. Eight of these are (32) nationwide. They are: the Industrial and Commercial Bank of China, the Agricultural Bank of China, the Bank of China, the Peoples Construction Bank of China, the Communications Bank, the CITIC Industrial Bank, the China Everbright Bank and the Huaxia Bank. There are six (33) shareholding banks. They are: the Merchants Bank, the Guandong Development Bank, the Shenzhen Development Bank, the Fuzhou Industrial Bank, the Shanghai Pudong Development Bank and the Hainan Development Bank. Apart (34) these, there is the (35) of the Peoples Construction Bank of China, the China Investment Bank and two housing deposit banks. They are fully (36) by the Peoples Bank of China. To add (37) the 15, the Minsheng Banking Corp was set up in January 1996. It is now the (38) non-State bank. Five foreign banks have so far been (39) to run branch offices in Beijing. Here is a (40) of them: Bank of Tokyo Tel 5931640 Citibank of the United States Tel 5004425 Hong Kong and Shanghai Banking Corporation Tel 5001121 Nanyang Commercial Bank Tel 5139026 Industrial Bank of Japan Tel 5954728 29. A. at B. on C. in 30. A. economic B. economy C. economical 31. A. In B. By C. at 32. A. run B. operated C. ran 33. A. nationwide B. worldwide C. regional 34. A. to B. from C. among 35. A. affiliate B. branch C. infiliate 36. A. founded B. operated C. funded 37. A. to B. into C. for 38. A. single B. only C. one 39. A. allowed B. awarded C. ratified 40. A. display B. list C. name PART SEVEN Questions 41-45 Read the memo below from the senior Regional Manager (Europe), Mile Mosby. Complete the record card. Write a word, phrase (in CAPITAL LEI-IERS) or a number o lines 41-45 on your Answer Sheet. B&Z From the Desk of Mile Mosby The final thing is a complaint I got when I was in the Zurich branch on 3rd of this month. I know it was important because the woman actually complained to me directly on the day it happened. I was in the of rice and she found out somehow where I was and insisted on speaking to me personally. Apparently shed come into the Feldstrasse office to talk to Bertha Nelsonshe was our Marketing Consultant therebut was treated very impolitely. So the woman, Tina Williams, found me, told me what had happened and asked me to deal with it. Nelson had insulted her and virtually told her to take her business elsewhere. I dealt with it because I was on the spot. I told Nelson to come and see me at 2:30 in the managers office. I was still waiting at 3:00. She eventually turned up and offered no apology. She seemed quite proud of being impolite to the customer and me and then fell over. I could smell alcohol and she happily told me that shed two bottles of wine at lunch time. So, the fact that she was drunk during working hours was the final straw. I had no alternative but to sack her then and there. I asked the local manager to send our apologies to Ms Williams and to send her a 500 SFr gift token. I hope that is the end of the matter and it should convince them not to employ any more ex-geography teachers in Zurich. Milo Mosby Complaint Record Date complaint received: (41) . Complaint adressed to whom: (42) . Branch: (43) . Position: (44) . Date of action complained about: (45) . Place of action complained of Deldstrasse officeWRITING Part One Question 46 Manager will leave our company next week. You decide to have a farewell party for him. Write a notice to all staff. informing them about the party; saying when and where the party is; inviting them to the party. Write 30-40 words on your Answer Sheet. Part Two Question 47 Read the letter.Dear Ms. Daley I am writing to inquire about your latest photocopiers. We are renting a model from you but now we want to purchase one. Id be very grateful if you sent us a copy of your brochure, and some product literature. Would you please send us a price list as well? I look forward to hearing from you. Yours sincerely Marco Francone Write a reply to Marco Francone: thanking him for his enquiry; enclosing a brochure and price list; telling him about a new special offer; asking him to contact you if he has any questions. Write 60-80 words on your Answer Sheet. Do not include postal addresses. LISTENING Approximately 40 minutes (including 10 minutes transfer time) PART ONE Questions 18 For questions 1-8 you will hear 8 short recordings. For each question, mark (A, B or C) for the correct answer. 1. When does the plane take off? A. 4:25 B. 4:35 C. 4:45 2. Which part of the factory does Alan want to change? A. The production line B. The packing hall C. The warehouse 3. When are the visitors arriving? A. Eleven oclock. B. Half past ten. C. Ten clock. 4. Which graph is the Head of Department talking about? 5. Which photocopier do they decide to buy? A. The BR200 B. The CMl00 C. The R30. 6. What is Marias job title? A. Marketing Manager B. Sales Executive C. Managing Director 7. Which chart is correct? BA-Bank of America, BJ-Bank of Japan, FN-First National 8. When will Mr Janson arrive in SingaporeA. 17 Sunday B. 17 Monday C. 15 Monday PART TWO Questions 915 Look at the passage below. Some information is missing. You will hear a woman talking about personal experience. For each question 9-15, fill in the missing information in the numbered space using a word, numbers or letters. After you have listened once, replay the recording. Specialized subject in the uniuersity: (9) . and (10) . The year of graduation: (11) . The first job: (12) . How many years she stayed in her first job: (13) . The business she run is about: (14) . How many people work for her: (15) . PART THREE Questions 16-22 Look at the notes below. Some information is missing. You will hear a c
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