东航面试问题口语-英语.doc

1) Education BackgroundA: What kind of education have you received?B: I will graduate from Shanghai Business and Tourism school this June.B: My major is Cabin Service and Secretarial Work. We are learning Cabin Service English, Secretarial Courses, Computer Science, Typing, Business Etiquette, Flower Arrangement and so on.B: I major in Ground Service.B: Ive got scholarship three times.B: I am now taking a French course in an evening school.2) Work ExperienceA: Have you got any work experience?B: Although I have no working experience, I am a member of the Student Union. I have organized many school activities. I understand the importance of cooperation.B: I have been the commissary in charge of general affairs in my class for more than two years. I am very careful about class financial affairs. I learn how to make a reasonable plan before I take action.B: I have got six months of a part-time job. I work as a saleswoman in a supermarket. I come to know how to communicate with customers.B: I have been a trainee in a five-star hotel for more than three months. I realize how important it is to greet guests politely.3) SkillsA: What skills do you have?B: I am able to operate many office facilities.B:I have a good command of Word, Excel and Powerpoint.B:I can speak a little Japanese and Korean.B:I can type both Chinese and English very fast. My Chinese typing speed is 180 Chinese characters per minute. I can reach the speed of 300 English letters per minute.B:I have won the first prize in our school English speech contest.B: I can swim very well. I have learned different swimming styles. I am in the school swimming team.4) Hobbies and InterestsA: Do you have any hobbies?B: I am crazy about sports. My hobbies make me more energetic.B: I enjoy traveling. It can relieve my pressure.B: I love reading. Extensive reading can broaden my mind.B: I am fond of playing football. I learn to have a team spirit from it.5) Job ExpectationA: What are you expecting from the job?B: I think the job should be challenging.B: This job has a good prospect.B: This job gives me learning experience.B: I can fulfill myself.B: I hope it can improve my professional skills.6) Company ExpectationA: Why do you choose our company?B: Your company has made great achievements in the past few years.B: The industry of your company has a bright future.B: I want to work for a famous company.B: The big company has a good working environment.B: The small company offers me multiple tasks.B: Id like to take the on-job training.7) Career ExpectationA: Whats your five-year plan? I will become a manager in your company. I will receive college education and get a college diploma. I will become the best receptionist in your company. I will be a secretary since I have taken two years of secretarial courses in my school.8) Salary ExpectationA: What is your salary expectation? I expect my salary is based on my responsibilities. Salary is not my top concern. I expect to gain working experience. Salary depends on my performance. This job is my interest. It is not necessary to be high-paid.1) Personal QualitiesA: What personal qualities do you think you have? I am patient and careful. I am determined. I never give up halfway. I am an optimist. I love both life and work. I am an imaginative person. I like to cooperate with others. I believe team spirit is very important. I am hard-working.A: How do your friends describe you? They describe me as a workaholic. They would say I am an honest person. They call me “Sunshine”. They think I am very humorousA: Can you introduce one of your best friends? Linda is one of my best friends. She is smart and warm-hearted. My best friend is our monitor. He is always ready to help others. Lily is my sincere friend. She has a good sense of responsibilityA: Who do you admire most? Steve Paul Jobs. He was creative, diligent and farsighted. Michael Jackson. He was a talented singer and dancer. He was also warm-heartedA: What are your strengths? I am willing to take initiative. I like to work under stress. I am an easy-going person. I prefer to make things perfect. I am good at communicating with people. I am able to handle several tasks at the same time. I have got Office Automation Operator Certificate, Middle LevelA: What are your weaknesses? Sometimes I am stubborn. I am a perfectionist. Maybe I am too hard on myself. I havent got any working experience, but I am a quick learner.2) Reasons for resignationA: Why are you leaving your job? / Why did you leave your last job? Id like to seek for something more challenging. I need more space to develop myself. Your position is a good match for my major and interest. I prefer a regular lifestyle. So I dont want to be a cabin attendant.3) FamilyA: Can you tell me about your family? My parents and I live together. Jack, my pet dog, is our family member, too. I take good care of him every day. I have a warm family. I often talk with my parents at dinner. Both my dad and mum are very busy. I usually help them do some housework.4) DistanceA: Is your home too far away from our company? Its a bit far. But I promise I will never be late for work. It doesnt matter. I will rent a house nearby.5) AgeA: Im afraid you are too young to work I have a mental age of 25. I am ready to work. I am able to work under pressure. My parents expect me to work now. I can reduce the economic burden of my family. Meanwhile, I am eager to be independent and experienced6) NewcomerA: Once employed, how will you be part of team as soon as possible? I will carefully read rules and regulations of our company. I will get to know my colleagues concerning my work. I will get familiar with the facilities needed. I will ask my supervisor about my tasks. If I dont know how to do something, I will ask my colleagues for help.7) OvertimeA: Do you mind if you need to work overtime? Of course not. If necessary, I am willing to work overtime. Its my duty to help the company finish the tasks as soon as possible. When I work overtime, I will have more chance of being proficient at work. I think working overtime can temper my will8) CriticismA: How do you face criticism? I will regard criticism as a great chance to improve myself. I will try my best to make up for the loss. If it is not my mistake, I will apologize first, and then explain it in the proper way.9) HeadacheA: What makes you feel headache in a work situation? I cooperate with a person who is unwilling to take responsibility. I share the room with an office gossip. My partner is very forgetful.10) PriorityA: Its four p.m. You are busy with a notice. There is only ten minutes left before you leave for an important meeting. Now a visitor comes up to you. At the same time, a phone on your desk is ringing. How do you deal with the situation?B: First, I will show a seat to the visitor. Then I will pick up the phone and try to finish the conversation on the phone as soon as possible. If necessary, I will call back later. Next, I will get to know the person the visitor is looking for. I will inform that person to receive the visitor. Now it must be the time for meeting. I will leave the unfinished notice tomorrow morning because the last job of a day is usually not very urgent11) Questions to as