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,recentdevelopmentsincustodyvisiting,13thnovember2010iansmithobechiefexecutive-icva,disorders1980s,disorders1980s,therevisedcodesofpracticenpmswillconductconstantmonitoringofdetentionfacilities,commentonexistingordraftlegislation,engageinongoingdialoguewiththestateauthoritiesandassessprogress.,thecrucialroleofnpms,absoluterights(maybedelayedbutmustalwaysbegranted)legaladvicehadsomeoneinformednotifiedoftheirrightstoconsultthecodesofpractice,legaladvice“adutysolicitorschemeoperatedandconsultationstookplaceinprivate.solicitorswerepositiveabouthowstafftreatedthemanddetainees.”“custodyrecordscontainedseveralexampleswhereanappropriateadultwasneeded,butattendancehadnotbeenrecorded.”,hadsomeoneinformed“detailsofrightsandentitlementswereavailableinarangeoflanguages,butnotlargeprint.detaineeswereofferedafreetelephonecall,althoughthesecouldnotbemadeinprivate.”,notifiedoftheirrights(1)“detaineeswerenottoldhowtomakeacomplaintandcouldnotdosowhileincustody”“copiesoftherightsandentitlementsleafletwereavailableinseverallanguagesfromtheintranetandforeignnationalswereaskediftheywishedtheirembassyorconsulatetobeinformedoftheirsituation.officialinterpreterswerealsoused,butanumberofcustodyrecordsthatindicatedthedetaineehaddifficultyunderstandingenglishdidnotrecordthataninterpreterhadbeenused.”,notifiedoftheirrights(2)“agermanmanbeingbookedinrepeatedlysaidhecouldnotunderstandwhatwasbeingsaidandcouldnotreadenglishwell.despitethis,thebookinginandriskassessmentwereconductedinenglishandhewasaskedtoreadandsignseveralsheetsofinformationwithouthelpfromaninterpreterortelephoneinterpretingservice.hewasgivenacopyoftherightsandentitlementleafletingerman.”,toconsultthecodesofpractice“up-to-datecopiesofthepacecodesofpracticewereofferedtodetainees.”“.complaintsfromdetaineeswerenottakenwhiletheywereheldincustody.thiscouldhavebeensuppressingthenumberofcomplaintsandmeantthattheseniormanagementteamhadapotentiallyoverlyoptimisticviewofcustodyperformancebasedonthenumberofcomplaintsreceived.staffsaiddetaineesweremainlytoldtheycouldcomplainatthefrontdeskwhentheyleftcustody.”,entitlements(throughnegotiation)receivedanyvisitsneededmedicalattentionadequateexerciseadequatefood&drinkspecialdietaryreqs.washingfacilitiestoiletfacilitiesadequatebeddingtreatedreasonably8hoursrestin24replacementclothing,receivedanyvisits“staffsaiddetaineescouldnothavevisitors.”neededmedicalattention“thevastmajorityoffmesontherotasweremaleandalthoughitwasreportedthatfemaledetaineescouldasktoseeafemaledoctor,inpracticethiscouldnotbeaccommodated.”adequateexercise“neithersuitehadanexerciseyard.detaineesat.weresometimestakentothesmallcagedareaattheemergencyexitforfreshairdependingonhowbusythesuitewasandtheavailabilityofstaffasdetaineeshadtobesupervisedatalltimes.inoursurvey,onlyonedetaineesaidtheyhadbeenofferedoutsideexercise.”,adequatefood&drink“detaineeswereaskedaboutdietaryrequirementsonarrivalandthreemealsadaywereprovidedbythestaffcanteens.mealsweresubstantial,butdetaineeswerenotusuallyofferedachoicebeyondameatorvegetarianoption.”“mealswerebroughtfromthecanteeninstyrofoamcontainers,butfoodtemperatureswerenottakenatthepointofserviceandsomemealswerebarelywarmbythetimetheyreacheddetainees.gaolerssaidtheysometimesreheatedmealsinthemicrowave.”“outsiderecognisedmealtimes,detaineeswereofferedmicrowavemeals.thesizeofthesemealswassmallandgaolersat.saidtheyfrequentlyoffereddetaineestwoatthesametime.”“detaineeswereofferedahotdrinkorwaterwiththeirmealsandregularlythroughouttheday.”,specialdietaryreqs.“vegetarianandvegandietswerecateredfor,buttherewasnoguaranteethatthemeatwashalalorfreefromcross-contaminationwithnon-halalproducts.”“.hadagoodsupplyofdifferentmealscateringforarangeofdietaryandreligiousneeds,butlhadonlythreeoptionsavailable,noneofwhichwashalal.”“byarrangement,thesocietyforthewelfareofjewishprisonerssuppliedkosherfoodtoanyorthodoxjewishdetainee.informationonthisservicewasavailableinbothsuites,butthegaoleratwasunawareofit.”,washingfacilities“theoneshowerat.hadnodoororpartition.itwasbehindawall,butanyoneinthechangingareawasinfullviewofthecommunalarea.therewasnoseatingandnowheretoputclotheswhileshowering.”“shampooandsoapwasavailable,buttheonlytowelswerelargesheetsofpapertowel,whichwereinadequateanddisintegrated.”“inoursurvey,noonesaidtheyhadbeenofferedashower.thecustodyrecordofonedetaineewhohadarrivedon20february2009showedthathehadrequestedashowerat2.13pmon21februaryandwaseventuallyallowedoneat9.30amon22february.”,toiletfacilities“allcellshadintegralsanitation,butnohandwashingfacilities.”“thetoiletareasat.werenotscreened,butspyholeswerecovered.cellscoveredbycctvhadthetoiletareaexcludedfromview.”“manycellshadtoiletpaperandwesawdetaineesbeinggiventhiswhenlocatedinacell.someddostolddetaineestousethecallbelliftheyneededmoretoiletpaperortowashtheirhands,butothersdidnot.”“at,therewasnosoapdispenserorsoapbythesinkeventhoughthereweresuppliesofsoapinthestorecupboard.”,adequatebedding“allcellscontainedawipecleanmattressandpillow.ddosat.cleanedthesewithawetwipeaftereachuse,butpcgaolersatbothsuiteswereunawarethattheyshoulddoso.anydamagedorobviouslysoiledmattressorpillowwasreplaced.therewereadequatesuppliesofcleanblanketsandtheseweregiventodetaineesonrequest.usedblanketswerestoredseparatelyandlaunderedbeforere-use.”,treatedreasonably“womenwerenotroutinelygivenhygienepacks.theddosandsomepcgaolerssaidtheywouldaskfemaledetaineesiftheyrequiredsanitaryproductswhenlocatingtheminacell,butotherssaidtheyassumedwomenwouldaskiftheyneededthem.”“hadnobooksormagazinesandhadonlyafewpaperbacks.wedidnotseeanydetaineebeingofferedabook,butstaffsometimesoffereddetaineestheirnewspapers.inoursurvey,onlyonedetaineesaidtheyhadbeenofferedsomethingtoread.”,replacementclothing“papersuitswereusedat.whenclotheswereremovedandnounderwearwasprovided.”“

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