英语听力教程4答案.docVIP

Unit 1 Shopping and Banking OnlinePart 1 Getting ready B: dropshoppingmousefeetretailingstreetgetdonethird-partyonline30%mailsBritaingift-buying50%netperiod C: Major pointsDetails 1. the site 2. merchantAddresses/phone number/call up 3.Strict safety measures 4. Part 2 Net shopping under fire A. delivery delivery delivery charges personal information 87% returning goods 47% order 35% dispatch 87% money back two B Summary: conveniencechoiceobstaclescomplete trustbuild consumers trustmaturepaymentservicePart 3 Banking at home A: Outline 1. C: limited opening hours2. Online banking services D: getting current information on products F: e-mailing questions to the bank3. A: competing for customers4. A: having no computer at home B: 1. It is banking through the Internet.2. “Online banking” offers convenience which appeals to the kind of customer banks want to keep.3. Banks most want to keep people who are young, well-educated, and have good incomes.Part 4 More about the topic B: English Good Customer ServiceAmerican Good Customer Service 1. in a pleasant environment1. human side2. second to nonea. family/occasions in life3. different customersb. a partnership Example: take a look at everythingalternatives3. repeat business sales come to sales assistants4. first contact with the customerPart 5. Do you know ? 1. c2. b3. c4. c5. c6. bUnit 2 Hotel or B&B?Part 1 Getting ready B: This yearAn average year35%60%45%20%60%80%30%15%50%70%30%20% C:hotelspricesOther related information30/single; 60/doubleChildren under 1229/full board28/double+bathexcluded 1. hot food: fried egg2. coffee tea jam cooked 3. dinner, bed and breakfast4. the room plus all meals5. Value Added Tax Part 2 A touch of homeOutline 1. B&BA. bed and breakfastB. 15000C. advantages over big hotels 2. A. meeting different people 3. Several features of Suit UsA. built in 1883B. famous guests 4. A. B&B not suitable for some people Part 3 Renting a carA. Information about the customer A family of three + camp equipment Leaving on Fir., July 7th Returning on Mon., July 10th Best choice: a Pinto station wagon Regular rate: $ 79.95 Special weekend rate: $ 59.95 Pick up: after 4 p. m. on Fri. Return: by 10 a. m. on Mon. Mileage rate: first 300 miles free, then 12 cents per mile Other costs: Insurance $ 10 Sales tax 8% Deposit $ 100 B: a compact car/ a station wagon/ automatic transmission/ current models/ pick up/ return the car/ special weekend rate/ regular rate/ unlimited mileage/ insurance sales tax/ a full tank of gas/ deposit/ lowest ratesPart 4. More about the topic A: 1. suite: a large room with a partition to separate the bedroom area from the sitting room area 2. twin room: a room with two single beds for two people 3. Penthouse: a well-furnished and luxurious suite at the top of the building 4. Lounge or sitting room: a room not used as bedroom, where guests may read, watch television, etc. 5. single room: a room occupied by one person 6. double room: a room with one large bed for two people B. Room typeRack rateSuitable forFeatures 40Staff of all grades55Sales staff150Managerial stallentertaining private guest; the lake220total privacy; ; country side; ; fully fitted kitchenPart 4 Do you know? A: Names of hotelsLocations Ranks in general categoryCernobbio, France Italy2 33 24 8London, UK Paris, France8 4 B： 1. F2. T3. F4. F5. TUnit 3 “Planting” MoneyPart 1 Getting ready B: 这部分没有给答案 CToneAgree?SincereDoubtfulSarcasticSkepticalSurprisedEmphaticYN12345678910Part 2 National teach children to save day A: Time: Thursday, April 17 Purpose: teaching children how to save money Way of teaching: 2500 bankers making 5000 presentations B: 1. Making savings visible and real: building up savings in a piggy bank/ opening childrens own bank savings account. 2. Encouraging children to save as much as they can: putting 25 cents away for every dollar the children earn 3. A first step toward learning to budget: giving children an allowance and part of it going into their own savings. 4. Making savings and investing fun: giving children play money to “invest” in stocks they can track in local newspapersPart 3 Credit cards A: Outline1. The importance of credit cards 2. Nature A. “charge” paying at a later date B: “limit” 3. The potential disadvantagesexpensive A. easy to make lots of purchases on card B. likely to pay a tremendous amount of interest4. The benefits B. helpful for emergencies C. good for travelPart 4 More about the topic A: Exercise 1Column AColumn B1.32132 Exercise 2: Answer the following two questions. 1. “Spending priorities” refers to the following situation:Americans are spending so much of their income on ever larger houses and cars that they cant afford to spend on social programs or infrastructure repairs. 2. By doing so, one would feel happier, would have fewer disputes of work and lower levels of stress hormones in their blood. One gets sick less often and dies at an older age. B: Summary:Mr. Cox, the vice president of the Federal Reserve Bank of Dallas, of Myths of Rich and Poor, sees the positive side to the increased prosperity of Americans are better off than they were 30 years ago. Here :Technological created hundreds of gadgets that both easier and more pleasurable, for example, cellular and cordless phones, computers, answering machines, and microwave ovens;Today about 3/4 have washing machines, half have clothes dryers, 97% have color televisions, 3/4 have VCRs, 2/3 have microwaves and air conditioners, 3/4 own their own automobile, 40% own their own home, half have stereo systems.Part 5 Do you know ? A. Tokyo, Osaka, Oslo, Zurich. Hong Kong, Copenhagen, Geneva, Paris, Reykjavik, London B. 1. The euro has appreciated against the US dollar.2. Persistent economic turmoil.3. Tehran.4. The Economist team checks prices of a wide range of itemsfrom bread and milk to cars and utilitiesto compile this report.5. Business clients use it to calculate the amount of allowances granted to overseas executive and their families.Unit 7 Fame and FortuneFor the tape script, you can download the file beside.Click here to download the file with tape script.(Or right click & “save target as”)Part I Getting readyA.B. Keys:1： magazine 2： newspaper 3： Microsoft Company 4： successful 5： richest6： 3rd 7： 1955 8： Washington 9： computers 10： 13 11： baseball12： football 13： computer programs 14： perform 15： high16： computer language 17： Basic 18： valuable 19： office20： home 21： established 22： 1975 23： three 24： computer software25： established 26： nternational 27： usiness 28： achines 29： 198130： personal computer 31： operating system 32 ： 129 33： computer companies34： Windows 35： easier 36： officials 37： 4000000038： thousands of millions of dollars 39： 16 000 40： 48 41： 30 42： 100 Part II Bill Gates new rulesA. Keys:1: quailty2: re-engineering3: velocityB. Keys:1: communication 2: e-mail3: sales data online 4: insights5: knowledge workers 6: high-level thinking7: create virtual teams8: paper process 9: digital process10: eliminate single-task jobs11: digital feedback loop12: route customer complaints13: redefine the boundaries14: business process 15: just-in-time delivery16: eliminate the middle man17: help customers solve problemsPart III Great business dealsA. Keys:1: NATIONAL STEAMSHIP2: 20 000 3: Aristotle Onassi