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当代商务英语听说教程3答案Unit 1湍流,激流试订,试购整批交易宣传资料,印刷品财务一揽子计划综合工资1. black coffee2. turbulance, too bad3. electronic map4. Asian market5. trial ordersubsidiary1. sales,supervisor2. a couple of months, HJK project3. JNL4. DNC package5. promotional1. a sales assistant2. give you my busines card3. any trouble finding us4. staying at5. with a view6. back home7. your proposal8. a firm reply9. go over10. appreciate11. a pleasure1. jeans and tennis shoes2. attentive and friendly3. firm and short1. make a point2. have a conversation3. those cases4. make an impression5. look relaxed6. potential client7. after the introduction8. future conversations9. repetition10. sound like11. back pocket12. typical or other questions13. extend your hand14. loose handshake1609BDictation P101. a process2. missed opportunity3. In fact4. as a result 5. not successful6. reflect your own7. your goals8. more than 9. decisive factor10. communication skills, including written and oral presentations, as well as an ability to work with others, are the main factors contributing to job success.P12 Conversation 2Task One:1. the matter of agency2. the Managing Director3. their mutual benefit4. exchange views, all the help5. a dinner partyTask Two:1. He hopes to be appointed as a sole agent of Mr. Jones company in China.2. He is the Managing Director of the company.3. For about two years.4. Because it will benefit both sides.5. Probably he will discuss the matter of agency with Mr. Lee over the dinner.Personal Digital AssistantUnit 2B. Functional listening P15Task One1. tea2. built-in camera3. half a container4. another appointment5. citys nightlifeTask Two1. quite cold2. humid3. aerobics class4. one week5. raisedC. Language CheckTask One1. Likewise2. Good day for sports3. so many things4. seem quite dull5. come to dinner6. take a rain check7. suits me very well8. Thank you for the invitationTask Two1. your lovely apartment2. the pattern is so exquisite3. I had a promotion4. I really enjoy this party5. I should be off now.6. the food and drinks7. Enjoy yourselfTask Three1. How are things?2. seen you for ages3. a bit under the weather4. hes a workaholic5. a get-together6. I have a meeting 7. hearing from you soonD. Presenting practice1. fifteen minutes2. flowers and chocolate3. in privatePeters really into keeping fit.Hes just not that into you4. seem quite dullsuitthe pattern is so exquisitein privateD. Presenting practice1. existing customers2. networks of contacts3. remember you4. youve added them5. customers minds6. interesting or valuable7. word of mouth8. Stay in touch9. notice of a special event10. competitors11. follow-up12. remember you13. customersPart 3 Listening PracticeA. Listening focus1. In a bookstoreTitle, book, worth buying2. In a restaurantFood, ready3. At the cinemaTicket, seat4. In the doctors officeTreatments, results5. supermarkettoothpaste, bread, eggs6. in a bankexchange some franks, currency,US dollars7. in a gardenTomatoes, ripe, pick up 8. in a hotelbook, check, double room9. At a hairdressersA wash and set, blow dry10. in a zooMonkeys, zebras, pandas11. at a wedding partybride, honeymood12. in a liftpress fourteen13. at a graduation ceremonydoctoral candidates, black robes14. in the librarykeep these books out, be fined, overdue15. At the seaside/ beachGulls, wavesbridegroomwedding ceremonyfineoverduemountainous wavessuspectB. Dictation1. open up2. in charge3. various channels4. international exhibition5. by email6. to cooperate7. his purpose8. what kind of9. If what is stated in the letter meets the receivers interest or falls into the receivers business scope10. new connectionsTask Two1. at such a short notice2. undercutting their prices3. as good as4. a repeat order5. best after-sales serviceConversation TwoWhere are you putting up at?Put up: live temporarily1. At the Hilton Hotel.2. Because he is ill.3. 100 meric tons.4. 40 tons5. He feels very lucky.D. Passage1. personality differences2. the right to differ3. a matter of opinion, not fact.4. be right5. compromisepeer-to-peer:对等的foster:培育,培养,怀抱希望len:镜头collaboration:合作sales campaign:促销活动reception:招待会,接待处Unit 3 B. Functional listeningTask One1. Spanish office2. a sales campaign3. Pharmaceuticals Trade Fair4. 27th and 28th 5. exhibition, receptionTask Two1. customer2. convention center, Grand Restaurant3. details, finalized4. symposium5. fax, flight timesC. Language checkTask One1. put together a promotional trip2. organize a promotional trip3. some details zbout the trade fair?4. help us arrange the exhibitionTask Two1. Could I speak to Paul Smith?2. preliminary planning3. There are two things4. booked a limousine5. taxi ride from the convention center6. the venue for the receptionD. Presenting practice1. the person in charge2. call back3. arrange an interviewE. Communication Skills1. arouses2. mention the solution3. cost-effective way4. concerned about5. meet this challenge6. home-based business7. corporate headquarters8. creates confusion9. repair people10. slowly and clearly11. with energy12. leave the message13. confident and strongPart 3 Listening PracticeA. Listening FocusNew words and expressionsThink twice 三思,考虑清楚Flare up at sb. 对某人突然发脾气Insult 侮辱Candlestick 烛台Tin 锡制的,渡锡的Soup bowlTask One1-5 BCACC 6-10 CDBAD11-15 CBCBA Task Two1-5 CBABC6-10 CDCDA11-15 ADCDDB. Dictation1. phone manners2. on the phone3. companys image4. can simply say5. Try to speak6. even necessary7. Its acceptable8. regardless of9. highly unlikely10. Its not polite to keep someone waiting when youve placed the call.C. Conversations Task One1-5 CBADD Task TwoConversation 11. West Coast Trading Company2. 123. electrical, household, hotel4. a hundred5. first class bank referenceConversation 21. Sales Department2. World Linking Computers3. computer sound cards4. the prices5. This afternoon1. 8 2. 113. 324. 385. 500Not impoliteD. PassageTask One1-5 T T F F FTask Two1. identify yourself and your company2. state the purpose of, at a convenient time3. better address your needs4. convey your greeting quite effectively5. your department or section nameridiculouscustodialPart 41. Because the seller forgot to send him directions of the product.2. No.3. All the persons of the company who were involved in the conversation should be blamed for their negligence. But the woman at the customer service who made the mistake at the first place should take the main responsibility. Unit 4B. Funtional listeningTask One1. company organization2. high-quality products3. 30 people4. 270.5 milion dollars5. Building materialsTask Two1. 15 minutes2. answer the questions3. future growth4. liquids5. cloth and paper towels1. Good afternoon, everyone2. Im the HR manager3. some basic information about the company4. about fifteen minutes5. Ill use the PPT for my talk6. at the end of my presentation7. present our main products8. our future development strategies1. companys history2. That wraps up 3. lets move on to4. Thats all about5. Let me expand on this point6. using the following example7. attention to this diagram1. your opening and closing2. your audience, your environment3. making eye contact1. first impression2. use the introduction3. outline the structure4. divided up logically5. key points6. be enthusiastic7. look friendly8. sum up what you have presented9. good opportunity10. try to predict11. accept questions at any time12. make it clear13. showing interest14. ask for commentsstepladderdrive-in hotdog standB. Dictation 1. brief overview2. slide presentation3. customer analysis4. potential customers5. in the neighborhood6. annual revenue7. athletic associations8. direct mail9. standard menu10. In conclusion, I would like to say that we are very confident of our prospects of success.C. Conversations1. It is the opening of a training workshop.2. International relations3. For over thirty years.4. International relations in the modern world.5. Two hours.D. Passage1. a clear goal2. objective3. end outcome4. poor presentations5. a must6. the audience7. empathy8. heart9. matter10. countUnit 5B. Funtional ListeningTask One1. Sales Manager2. mobile phone3. market research4. European market5. both parents and childrenTask Two1. background, description2. main selling points3. soft drinks4. more modern5. age and income groupC. Language CheckTask One1. how this operates in practice2. one more point to add 3. Going back to what I was saying4. mentioned earlier5. sells the best6. As a result7. a great decrease in the priceTask Two1. That ends the main part2. summarize the three main pointsTask Three1. very interesting question2. what exactly do you mean by that?3. Did I answer your question clearly?4. I check on that5. I hope you have found this useful.D. Presenting practice 1. short words and sentences2. Because they are easier to understand and more powerful.3. roads name or numberE. Communication skills1. initial segment2. critical judgements3. their attention4. effective communication5. during a presentation6. your attitudes7. emotion or information8. The lack 9. confuse your audience10. binds together11. your eyes12. each listener13. overcome nervousness14. communication processvending machineoverwhelmedPart 3Rough seas began after the third day of what have been a very pleasant crossing.Indigeous worthlessFaint reconsiderSeeing is believing.Talkative talkableNecktie on specialB. Dictation1. keep in mind2. a strategy3. buy into 4. capturing their imagination5. Be concise6. business charts7. drive home8. get across9. call to action10. you may achieve your goal-to persuade your audience to buy your product with good grace.C. ConversationTask One1. a news conference an exhibition show2. 3. yarn fabric4. 5.executive salesTask Two1. fabric2. high quality3. wear and tear4. carefully selected5. twisted and woven6. luster7. becoming shiny 8. beautiful pattern9. white10. SpecificationsTask Two1. Some leading scientists in the country.The nations leading scientists.2. One of the customers had got a strange illness after using the product.3. Because it is a rumor and is not relevant.4. For more than two years.5. Santa Claus and Christmas trees will be printed on the packing.D. Passage1. too much content2. cardinal 3. overload4. written words5. a handout6. transcribed7. cross out8. call to action9. a question10. a strong closerUnit 6B. Functional listeningTask One1. renovation of the laboratory2. design team3. a free discussion4. the president5. nominationsTask Two1. supply pipelines2. have another meeting3. highest performance4. Far Eastern5. making some progress1. clear objectives and a detailed agenda2. in a constructive manner3. meeting effectiveness1. can relate to2. your company3. greatest coffee station4. use quotations5. provide humor6. wonderful7. made your point8. heard in the past9. pick up10. into your own words11. management tool12. come yout way13. if you followPart 3A. Listening FocusTask One1-5 DBDCC 6-10 CDCDD 11-15 CABBCTask Two1-5 BDDBC 6-10 DCBCC B. Dictation1. at work2. meeting master3. a few guidelines4. at the top5. in place6. cancel the meeting7. Its a common problem that some people in a meeting dont really need to be there.8. common problem9. Only the person holding the object is allowed to talk.10. go off the topicB. ConversationsConversation 1Task 11-5 cebadTask 22.4.5. Conversation 2Task 11-5 CBDAATask 21. TV ads2. Andrews idea3. the shopping mall4. business is warC. PassageTask One1. a. 2. b.c.d.Task TwoTo set fire to your tieTo interrupt the meetingTo announce a phone call from VIPUnit 7Part 1B. Functional ListeningTask One1. check in2. document check3. increase the training4. task force5. check-in staffTask Two1. machine tools2. joint venture3. local distributor4. stronger partner5. Latin AmericaD. Language CheckTask One1. I have found our morale is falling.2. The thing I want to look at with you3. Why dont we increase 4. so you mean we ought to pay our staff more?5. increase the bonus for our staff6. set a date for another meetingTask Two1. take this project forward2. I believe we should 3. should be ready within this monthTask Three1. As far as Im concerned2. I see no reason why we shouldnt do that3. I go long with that4. Im 100% behind you.5. Im sorry to interrupt you 6. What do you mean by that7. Have I made myself understood?D. Presenting practice1. the time and venue2. no less than two days before the meeting3. Agenda Item, Presenter and timeE. Communication skills1. proceed to offer2. increase the possibility3. widely used4. creative thinking5. brief explanation6. specific and focused7. different backgrounds8. the rules9. are encouraged10. last longer11. each participant12. hold up13. session leader14. more discussion15. related groupsPart 3A. Lostening FocusTask One1. elder, older2. as good, as3. bigger than, smaller than, twice as big as4. as fluently5. fewer boys, more girls6. better than7. superior to8. no better than 9. earliest10. more than usualTask Two1-5 BDCCD 6-10 DCBCDTask Three1. larger than 2. taller than, shorter than, the taller3. The harder, the greater4. so/as difficult as, less difficult5. fewer6. least, uninteresting7. elder/younger8. the most intelligent9. the second longest10. more and moreB. Dictation1. preparation work2. first of all, the agenda should be prepared before the meeting3. properly informed4. relevant to5. printed and distributed6. take minutes7. was present8. Mr. Smith said that all drivers must obey city car parking regulations.9. to be paid10. keep proper recordsC. ConversationsConversation 1Task One1. b,d 2. c,e 3. aTask Two1. no 2. yes 3. no 4. not mentioned 5. noConversation 21-5 FTFFTTask Two1. Jack 2. Allan 3. Christie 4. Allan 5. BillD. Passage Task One1. refer back to2. effective listening3. discuss some expected issues4. appoint a subcommittee to further discuss the problem5. late for other appointments, the chairperson is not effectiveTask Two1. management2. precedent3. Assign4. audio- taped5. on track6. get sidetracked7. minimize the8. an opportunity9. contribute10. mentallyUnit 8 Part OneB. Functional listeningTask One1. tactics2. win-win3. position4. lowest offer5. strength and weaknessesTask Two1.business partner2. common ground3. proposal4. differences5. action planTask Three1. contract2. support engineer3. UK-based4. approachC. Language CheckTask One1. welcome you to2. thank you for coming3. introduce you to4. have a good journey5. very happy to show youTask Two1. a very full agenda2. preliminary agreement3. make a presentation4. drawn up an agendaTask Three 1. ask any questions2. read our proposal3. repeat ourselves4. your response5. what we proposeTask Four1. our urgent work2. understand that point3. who would deal4. telling me the difference5. could you tell us6. if you could finishE. Presenting practice1. a very expensive business2. they shout, threaten and demand to get their way3. you can cross it outF. Communication skills1. working towards2. business3. daily necessities4. can be classified5. task-oriented6. waste time7. get down to business8. very specific9. time is saved10. can be ignored11. this approach12. people-oriented13. some small talks14. future relationships15. the actual discussion16. social conversationsPart 3Task One1-5 BBBAB 6-10 BBABB 11-15 AABAATask Two1-5 BCDCC 6-10 CBCABB. Dictation1. communicate clearly2. stress the benefits3. complex process4. and working in a second language can make it even more difficult.5. first language6. do your preparation7. go blank8. look up9. to become an effective negotiator and a more successful salesperson, you must understand the power of preparation.10. negotiation processC. ConversationsTask One1-4 BCADTask Two1. requirements and specifications2. 12 months counting3. technical trainingConversation 2Task One2.4.6. Task Two1. an email or telephone2. Lasting time3. most people are creative then4. People have to travel a long way5. avoid meeting after lunch6. people often need a kick-startD. PassageTask One1. DS 2. T 3. DS 4. T 5. F 6. T 7. TTask Two1. what your opponent wants2. make use of it in negotiation3. your opponent is willing to negotiat

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