《饭店服务英语》 B 级(客房)试卷(一).doc

- 6 - 饭店服务英语 B 级（客房）试卷（一）一、选择题：以下各题的选项中，只有一项是正确的，请将正确答案前的英文字母分别在信息卡相应栏目内涂黑。评分以信息卡为准。（每题1 分，共20 分）1. Would you please tell us _ ? A. what is your room number B. what your room number is C. your room number is what D. what your room number 2. The hotel is _ to make the guests stay comfortable and pleasing. A. request B. required C. regarded D. remarking 3. There is _ noise than before. A. less B. least C. fewer D. little 4 , He is said _ de-spotting. A. to have wide experience in B. to look after C. to make way for D. to be used to 5. _ to clean the room now. A. Im possible B. Its possible for me C. What is possibleD. That is possible for me 6. The suite faces _. A. South B. Southern C. at the SouthD , the southern7. You look very pale today. Shalll _ a doctor ? A. ask afterB. send forC. take over D. get into 8. Do you have any clothes _ ? A. to be cleaned B. clean C. cleaning D. to be cleaning 9. He was so efficient that he fulfilled the task _ time. A. above B. ahead of C. beforeD. in advance 10. When a guest greets a chambermaid “Hi” in the morning , she may answer “_”A. Hi !B. Hello ! C , How about you ?D. Good morning. 1 1. After a days work , people feel like _ a bath. A. to takeB , take C. taking D. and take 12. 1 am anxious to _ my TV set fixed in order to watch the basketball matches. A. made B. do C. get in D. have 13. 1 think a chambermaid ought to _ extra service for the guests. A. send B. do C. give D. make 14. Has she become used _ overnight ? A. work B. to work C. to working D. to be working 15. Please wait for us for _. A. a short while B. Short time C. moment D. not a while 16. A : Why dont you join us ? It is a pity. B : What did you say ? 1 didnt hear you clearly. A ：_A. I asked you to join us B. I said that why were you not to join us C. I asked you why you not to join us D. I said to you not to join us 17. The room service means the service of _. A. turn-down B. cleaning the room C. the room center D. sending meals to the guest room l8. The American lady said to the room attendant _ tears , “Thank you very much.” A. in B. with C. at D. almost 19. This isnt a very nice suite , _ ? A. is it B. isnt itC. does it D. arent 20. The best way for a floor attendant to find out the guests name is_A. to look at the luggage tags B. to ask the guest his or her name C. to check the arrival list D. all of the above 二、辨识正误：请辨清正误，并在信息卡相应栏目内涂黑：题目正确的在A 的栏目内涂黑：题目错误的在B 的栏目内涂黑。评分以信息卡为准。（每题2 分，共20 分）21. The twin-bed room with bath ( TWB ) is taken as the standard guest room in the hotel industry of China. 22. The linen room attendant collects the guests laundry every day. 23. When the chambermaid finds a guest fainting away she should offer first aid , 24. A morning call by phone is usually done by the room attendant. 25. In the Housekeeping Department, the supervisor works under the housekeeper. 26. The linen room attendants clean the guests, rooms every day. 27. The check-out room is always cleaned first. 28. In laundry service , the express service is more expensive than the same day. 29. An extra bed is served to the guest free of charge. 30. A reat liking for people is based on selfishness. 三、完形填空：在以下对话或短文的空格处选择合适的词，每格一词，请将正确答案前的英文字母分别在信息卡相应栏目内涂黑。评分以信息卡为准。（每格1 分，共30 分）1. There 31 advantages and disadvantages to 32 Asian and western educational method. For 33 ，one advantage 34 the education in Japan is 35 students there learn much more math and science 36 American students. They also study more hours each day 37 Americans 38. The study is difficult, but it 39 students for a society that values discipline（纪律）and self-control There is , however , a disadvantage. Memorization is 40 important learning method in Japanese schools，41 many students say that after an exam, they forget much of the information that they have memorized. The advantage to the education in North America， 42 the other hand is that students learn to think by themselves. The system prepares them for a society that values 43 ideas , There is , however , a disadvantage. When students graduate from high school , they haven t memorized 44 many basic rules and facts as students in other countries 45. 31. A. are B. is C. has been D. have been 32. A. not only B. all C. both D. only 33. A. exam B. apple C. example D. examination 34. A. for B. to C. in D. as 35. A. this B. that C. these D. those 36. A. to B. for C. than D. in 37. A. then B. that C. them D. than38. A. have B. studying C. does D. do 39. A. provides B. gets C. prepares D. does 40. A. a B. an C. the D. this 41. A. and B. yet C. not D. just 42. A. at B. to C. on D. under 43. A. good B. poor C. new D. old 44. A. more B. less C. good D. as 45. A. have B. do C. havent D. does2. Hugh Large is one of the most successful people in the holiday 46 today. As Marketing Director of a company , he is 47 charge of planning the company s products , the holidays which thousands of people 48 every year. Among his responsibilities is market research， 49 sure both that there is a market for new products and that all the companys products 50 marketed efficiently. His marketing role 51 advertising , using 52 TV and newspaper , and public 53 he has to explain the companys 54 and activities 55 the public 一and 56 its problems. He is one of four main 57 58 decide the budget each year , which covers the 59 of advertising , and of producing the brochures that 60 the holidays , as well as the cost of the holidays themselves.46. A. industrious B. inch C. industries D. industry 47. A. in B. for C. at D. on 48 , A. enjoy B. go C. come D. attend 49. A. being B. thinking C. having D. making 50. A. is B.are C. be D. have 5l. A. means B. brings C. includes D. leads 52. A. either B.both C. neither D. all 53. A. relations B. links C. affairs D. cases 54. A. policies B. policy C. police D. please 55. A. on B. into C. to D. onto 56. A. sometime B. some times C. sometimes D. some time 57. A. direct B. directors C. dire