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8附录1. One of the principles: incentives to vary from person to person Because of the different needs of different staff, therefore, the same incentive effects of policy incentives will play a different. Even with a staff, at different times or circumstances, will have different needs. Because of incentives depending on the internal and the subjective feelings of the staff are, therefore, incentive to vary from person to person. 1In the formulation and implementation of incentive policies, we must first investigate each employee clearly what is really required. Required to organize, classify, and then to formulate appropriate policies to help motivate employees to meet these needs. 2. Two principles: appropriate incentives Appropriate incentives and penalties will not affect the incentive effect, while increasing the cost of incentives. Award overweight employees would have to meet the mood of pride and lost the desire to further enhance their own; reward incentives too light will not achieve the effect, or so employees do not have a sense of attention. Heavy penalties are unfair to make employees, or loss of the companys identity, or even slow down or damage arising from the emotions; leniency error will underestimate the seriousness of the staff, which will probably make the same mistake.3. The principle of three: fairness The fairness of the management staff are a very important principle, employees are any unfair treatment will affect his mood and work efficiency, and effectiveness of the impact of incentives. Employees to obtain the same score, we must receive the same level of incentives; the same token, employees committed the same error, but also should be subject to the same level of punishment. If you can not do this, managers would prefer not to reward or punishment. Managers deal with employees at issue, must have a fair mind, should not have any prejudices and preferences. Although some staff may allow you to enjoy, some you do not enjoy, but at work, must be treated equally and should not have any of the words and acts of injustice. Stimulate the transfer of staff from the results of equal to equal opportunities and strive to create a level playing field. 1. For example, Wu Shihong at IBM from a clean start with the people, step by step to the sales clerk to the district person in charge, General Manager of China, what are the reasons for this? In addition to individual efforts, but also said that IBM should be a good corporate culture to a stage of development, that is, everyone has unlimited opportunities for development, as long as there is capacity there will be space for the development of self-implementation, which is to do a lot of companies are not, this system will undoubtedly inspire a great role of the staff. 2. Inspire the best time to grasp. - Takes aim at pre-order incentive the mission to advance incentives. - Have Difficulties employees, desire to have strong demand, to give the care and timely encouragement. 3. Want a fair and accurate incentive, reward - Sound, perfect performance appraisal system to ensure appropriate assessment scale, fair and reasonable. - Have to overcome there is thinning of the human pro-wind. - In reference salary, promotions, awards, etc.involve the vital interests of employees on hot issues in order to be fair. 4. The implementation of Employee Stock Ownership Plan. Workers and employees in order to double the capacity of investors, more concerned about the outcome of business operations and improve the initiative. Modern human resources management experience and research shows that employees are involved in modern management requirements and aspirations, and create and provide opportunities for all employees is to mobilize them to participate in the management of an effective way to enthusiasm. There is no doubt that very few people participated in the discussions of the act and its own without incentives. Therefore, to allow trade unions to participate in the management of properly, can motivate workers, but also the success of the enterprise to obtain valuable knowledge. Through participation, the formation of trade unions on the enterprise a sense of belonging, identity, self-esteem and can further meet the needs of self-realization. Set up and improve employee participation in management, the rationalization of the proposed system and the Employee Stock Ownership and strengthening leadership at all levels and the exchange of communication and enhance the awareness of staff to participate in ownership. 5. Honor incentive Staff attitude and contribution of labor to honor rewards, such as recognition of the meeting, issued certificate, honor roll, in the companys internal and external publicity on the media reports, home visits condolences, visit sightseeing, convalescence, training out of training, access to recommend honor society, selected stars model, such as class. 6. Concerned about the incentives The staff concerned about work and life, such as the staff set up the birthday table, birthday cards, general manager of the issue of staff, care staff or difficult and presented a small gift sympathy. 7. Competitive The promotion of enterprise among employees, departments compete on an equal footing between the orderly and the survival of the fittest. 8. The material incentives Increase their wages, welfare, insurance, bonuses, incentive houses, daily necessities, wages promotion. 9. Information incentives Enterprises to communicate often, information among employees, the idea of communication, information such as conferences, field release, enterprises reported that the reporting system, the association manager to receive the system date.1. 原则之一:激励要因人而异由于不同员工的需求不同,所以,相同的激励政策起到的激励效果也会不尽相同。即便是同一位员工,在不同的时间或环境下,也会有不同的需求。由于激励取决于内因,是员工的主观感受,所以,激励要因人而异。在制定和实施激励政策时,首先要调查清楚每个员工真正需要的是什么。将这些需要整理、归类,然后来制定相应的激励政策帮助员工满足这些需求。2. 原则之二:奖励适度奖励和惩罚不适度都会影响激励效果,同时增加激励成本。奖励过重会使员工产生骄傲和满足的情绪,失去进一步提高自己的欲望;奖励过轻会起不到激励效果,或者使员工产生不被重视的感觉。惩罚过重会让员工感到不公,或者失去对公司的认同,甚至产生怠工或破坏的情绪;惩罚过轻会让员工轻视错误的严重性,从而可能还会犯同样的错误。3. 原则之三:公平性公平性是员工管理中一个很重要的原则,员工感到的任何不公的待遇都会影响他的工作效率和工作情绪,并且影响激励效果。取得同等成绩的员工,一定要获得同等层次的奖励;同理,犯同等错误的员工,也应受到同等层次的处罚。如果做不到这一点,管理者宁可不奖励或者不处罚。管理者在处理员工问题时,一定要有一种公平的心态,不应有任何的偏见和喜好。虽然某些员工可能让你喜欢,有些你不太喜欢,但在工作中,一定要一视同仁,不能有任何不公的言语和行为。1. 激励员工从结果均等转移到机会均等,并努力创造公平竞争环境。举例来说,吴士宏在IBM从一个打扫卫生的人做起,一步一步到销售业务员,到地区负责人,到中国区总经理,是什么原因呢?除了个人努力,还应该说IBM 良好的企业文化给了一个发展的舞台,那就是每一个人都有无限的发展机会,只要有能力就会有发展的空间,实现自我,这在很多企业是做不到的,这种体制无疑会给员工莫大的激励作用

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