广交会用语.doc

广交会用语关于日用陶瓷（household china, table ware）产品常用的一些词汇：Shape, design, decal, full design, half design, flower design, golden(silver) design, electroplate, glaze, under-glazed, blue/black glaze, white body, , 水钻rhinestone,dolomitic 白云石瓷， 钛质瓷titania porcelain ,镁质瓷magnesia porcelain, 高温陶瓷refractory china, 低温陶瓷low-fired porcelain, 骨瓷bone china, 青花瓷blue and white porcelain, 轻质瓷light china, 薄胎瓷thin china，摆设瓷 display china/ ornamental porcelain陶瓷质地 quality of porcelain 瓷土加工clay processing窑kilntechnology工艺技术,piercing镂空, burnishing抛光, firing烧制, marking标记 , vitrify玻璃化inlay嵌入 incising切刻, decal贴花纸, impressing压印, stamping印花, relief浮雕广交会与客户接触的时间有限，所以必须要在有限的时间内摄取足够的信息。整理了一些常用语句如下招呼用语:1. hello/hi, may I help you?/ How are you? /Nice to meet you2. Good morning/afternoon3. there are some new items, pls have a look.当客户说的不是很明白的时候：1 .Could you speak a little more slowly, please?2. You meanis that right?3. Do you mean.?4. Could you repeat that, please?/ Could you say that again, please?一般路过的客户会询问要目录，名片之类 问： May I have your catalogue?答：sure, here you are./ of course, here is our catalogue, pls have a look. Anything interested? 跟客户交换完名片，客户要走时：1. thank you./ It was nice to talking with you. / I enjoyed talking with you. nice to meet you. Keep in touch./ Ill send you email to show more details of our items.客户询价，一般我们的客户询价，都会简单的问 How about the price/ How much is this? 报价之前要问清楚客户需要的产品以及包装，如1. what kind of packing ? gift box or color box? Or normal packing? 2. do you need six cup and six saucer packed in one box ? or twelve plus twelve?3. need silk and polyfoam or just paperboard?4. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.跟客户谈论价格：1. We offer you our best prices, at which we have done a lot business with other customers.2. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP？一般情况，客户还价，注意聆听这些词：lower, discount, cut, down, 比如：1. It is too much. Can you discount it?2. Your price is too high for us to accept.3. It would be very difficult for us to push any sales it at this price.4. Its too high; we have another offer for a similar one at much lower price.5. Is it possible that you lower the price a bit?如果我们不接受还价，6. Im sorry. It is our bottom/ rock-bottom price.7. To tell you the truth, we have already quoted our lowest price.8. this is the lowest possible price.9. we regret to say that we cant reduce our price any further我们可以强调产品的质量：1. . We believe that the quality is the soul of an enterprise.我们认为质量是一个企业的灵魂。2. Therefore, we always put quality as the first consideration.因而，我们总是把质量放在第一位来考虑。3. Quality is even more important than quantity.质量比数量更为重要。如果接受还价：10. If your order is big enough, we may reconsider our price.11. Considering our good relationship and future business, we give a 1% discount./we give you price as usd.12. Buyer wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own benefit.客人询问最小单数量 问： Whats minimum quantity of an order of your goods? 答：our minimum quantity is 1*20GP./ How many do you intend to order?客户最喜欢说的几句话是：1. If you reduce your price by 5, we are going to order 10000sets.（如果你的价格能减少到，那么我会订10000套 ）2. This is a trial order; please send us 100 sets only so that we may test the market. If successful, we will give you large orders in the future. （这只是个试单如果好卖，我们将会有大量的订单.）3. The size of our order depends greatly on the prices. 询问交货期1. whats the delivery time?2. whats the shipment d