剑桥商务英语初级试卷Unit4b.doc

江西经济管理干部学院剑桥商务英语初级考试题库 Unit 4b 1 Unit 4b Part I Grammar Choose the correct option to complete each sentence 1 We let our quality levels fall on this important order A mustn t B needn t C ought to 2 All suppliers comply with European standards if we use them A mustn t B must C ought to 3 You speak Arabic to do business in the Middle East A mustn t B shouldn t C don t have to 4 We take on any new orders that we can t produce in time A shouldn t B needn t C don t have to 5 Cultural differences be a problem when doing business overseas A ought to B needn t C mustn t 6 Companies ensure that suppliers can deliver on time A mustn t B needn t C must 7 We place too many orders with one supplier A ought not to B needn t C don t have to 8 We organize delivery the customer will collect the goods A don t have to B shouldn t C mustn t Answers 1 A 2 B 3 C 4 A 5 B 6 C 7 A 8 A Part II Vocabulary Task 1 Use the following words to complete the sentences from letters below regret inconvenience afraid insist enclosed attention enquiry delighted contact grateful 1 We are to hear that the conference was successful 2 Please find the euro prices as requested 3 I would be very if you could contact me as soon as possible 4 I am the items you requested are temporarily out of stock 5 We apologize for any this may have caused 6 Please mark the package for the of Karen Jennings 7 We to inform you that the vacancy has already been filled 8 Please do not hesitate to us if you have any further enquiries 9 Thank you for your of 10 November 10 We that you deal with this very urgent matter at once Answers 1 delighted 2 enclosed 3 grateful 4 afraid 5 inconvenience 6 attention 7 regret 8 contact 9 enquiry 10 insist Task 2 Choose the correct word to complete each sentence 1 Please submit a formal guess estimate by 3 September 2 Could you just leave a quick note notice on my desk 江西经济管理干部学院剑桥商务英语初级考试题库 Unit 4b 2 3 Please accept my apologizes apologies for any unnecessary inconvenience 4 Would it be all right if we cancelled postponed the meeting until next week 5 You are kindly required requested to settle the account within two weeks 6 I ll give you my mobile number in case unless I m out of the office 7 Alan could you remember remind me to send that parcel off today 8 They denied refused to send a replacement part Answers 1 estimate 2 note 3 apologies 4 postponed 5 requested 6 in case 7 remind 8 refused Task 3 Match the documents with the definitions 1 agenda a an approximate price quotation 2 invoice b a schedule for a meeting 3 article c a piece of information on public display 4 estimate d a formal message between colleagues 5 note e a request for payment 6 guarantee f a written promise 7 memo g a piece in a newspaper or magazine 8 notice h a short informal message Answers 1 b 2 e 3 g 4 a 5 h 6 f 7 d 8 c Part III Match the functions with the extracts apologize complain confirm postpone recommend request 1 Could we put it back until after I get back from holiday 2 Could you please send me your new price list 3 You should try ordering them on the Internet It s a lot cheaper 4 As discussed we will be arriving at 10 30 on Monday 16 June 5 We regret any inconvenience this may cause you 6 The service to date has been quite unsatisfactory Answers 1 postpone 2 request 3 recommend 4 confirm 5 apologize 6 complain Part IV Reading QuestionsQuestions 1 41 4 Choose the correct option to complete each sentence 江西经济管理干部学院剑桥商务英语初级考试题库 Unit 4b 3 1 Staff 2 Susan A should switch printers off A doesn t want to fix the network B can switch printers off B isn t able to fix the network C Mustn t switch printers off C shouldn t fix the network 3 The company 4 Staff A will change prices A should order through Shelley B might change prices B can order through Shelly C can t change prices C are allowed to order through Shelly Answers 1 A 2 B 3 B 4 A QuestionsQuestions 5 95 9 Read the memo and email below Complete the form Write a word or phrase in CAPITAL LETTERS or a number on lines 5 9on your Answer Sheet AFT Cleaning Services Ltd To Liz Smith Supervisor From Peter Broadbent manager I got this e mail yesterday from Collins Ltd in Mill Lane Could you fill in a new client form for them Our new radio advertisement seems to have worked as this is the fifth person who has contacted us 江西经济管理干部学院剑桥商务英语初级考试题库 Unit 4b 4 To Peter Broadbent P broadbent From Paul Tomkins P tomkins collins co uk Subject Our telephone call on 14 January I can confirm that we would like to employ AFT to clean our new branch at 7 Dawson Street I m not sure how many cleaners or what hours we will need Please ring Sue Potts my secretary to arrange terms This contract is to begin from 25 January NEW CLIENT DETAILS Company 5 Name of person to contact 6 Address of property to be cleaned 7 Starting date 8 How client first heard about us 9 Keys 5 COLLINS LTD 6 SUE POTTS 7 7 DAWSON STREET 8 25 JANUARY 9 RADIO ADVERTISEMENT QuestionsQuestions 10 1610 16 Look at the graphs below They show the number of vehicles sold compared with the number leased by eight different retailers during the year 2000 Which chart does each sentence 10 14 describe For each sentence mark one letter A H on your Answer Sheet Do not use any letter more than once 江西经济管理干部学院剑桥商务英语初级考试题库 Unit 4b 5 10 Leases grew more rapidly than sales in the second half of the year following a steady rise in both sectors earlier in the year 11 Vehicle sales rose sharply in the middle of the year overtaking leases which nevertheless rose slightly in the last quarter 12 While the vehicle lease business expanded during the year vehicle sales dipped sharply after six months never recovering their early high level 13 The number of vehicles leased remained low throughout the year rising only briefly above sales which fluctuated dramatically in the first six months 14 After falling steadily for much of the year both sales and leases recovered with the number of 江西经济管理干部学院剑桥商务英语初级考试题库 Unit 4b 6 leases eventually exceeding sales Answers 10 14 A D F B G QuestionsQuestions 17 2317 23 Read the article below about a new product Are sentences 17 23 Right or Wrong If there is not enough information to answer Right or Wrong choose Doesn t say For each sentence 17 23 mark one letter A B or C on your Answer Sheet NEW PRODUCT WILL SAVE LIVES Drinking water that looks clean may still contain bugs which can cause illness A small company called Genera Technologies has produced a testing method in three stages which shows whether water is safe The new test shows if water needs chemicals added to it to destroy anything harmful It was invented by scientist Dr Adrian Parton who started Genera five years ago He and his employees have developed the test together with a British water company Andy Headland Genera s marketing director recently presented the test at a conference in the USA and forecasts good American sales for it Genera has already sold 11 of its tests at 42 500 a time in the UK and has a further four on order It expects to sell another 25 tests before the end of March The company says it is the only test in the UK to be approved by the government Genera was formed five years ago and until October last year had only five employees it now employs 14 Mr headland believes the company should make around 1 9 million by the end of the year in the UK alone 17 Genera Technologies produces a product which cleans dirty water A Right B Wrong C Doesn t say 18 Before he set up Genera Dr Parton used to work for a British water company A Right B Wrong C Doesn t say 19 The new product has been a commercial success in the USA A Right B Wrong C Doesn t say 20 Each of the tests costs 42 500 A Right B Wrong C Doesn t say 21 Genera Technologies has orders for 25 more tests A Right B Wrong C Doesn t say 22 The British government is helping Dr Parton to sell the test abroad A Right B Wrong C Doesn t say 23 The number of employees at Genera Technologies has recently increased A Right B Wrong C Doesn t say Answers 17 23 BCBABCA 江西经济管理干部学院剑桥商务英语初级考试题库 Unit 4b 7 Part V Use the following words to complete the letter below whether unless however unfortunately while instead of CROSBY MACHINE PARTS Cottage Beck Road Scunthorpe Nth Lincs DN 14 2GG Tel 01724 742663 Fax 01724 742666 Mr J Balsham Your Ref Super Snacks Ltd Our Ref Frodingham Road Scunthorpe DN 17 2JP 10 July 2001 Dear Mr Balsham Re Your order of 8 July 2001 Thank you for your order I am pleased to say that most of the items are in stock and could be dispatched within 24 hours 1 the ball bearings part no MC 3801X are temporarily out of stock and could take 2 3 weeks 2 may I suggest that you order the standard MC 3801 bearings 3 the MC 3801X The MC 3801 would be fine 4 you are planning to run your machine at extremely high capacity Could you please let me know 5 you would like to order the standard or upgraded bearings Would you like us to send me the rest of the order 6 you wait for the MC 3801X Thank you for your order I look forward to hearing form you Best regards Answers 1 Unfortunately 2 However 3 instead of 4 unless 5 whether 6 while Part VI Writing Task 1 You are going to be out of the office Write an email to your customers reminding them that you are out of the office 江西经济管理干部学院剑桥商务英语初级考试题库 Unit 4b 8 saying when you will be back in the office suggesting who should be contacted for urgent things Write 30 40 words on your answer sheet Key I am currently out of the office I will be back on Thursday 23rd if you have any urgent questions or problems