商务交际英语(1)考试样题与评.doc

湖南广播电视大学开放教育英语专业专科商务交际英语（1）考试样题与讲评本课程终结性考试以测试读、写技能为主，考试内容包括课程中有关的商务知识及技能运用。考核对象是广播电视大学英语专业专科商务方向学生。课程终结考试占课程总成绩的70%。课程终结考试形式为笔试，闭卷。由中央电大统一命题，在同一时间全国统一考试，考试时间为90分钟。试卷分为五部分，卷面分值为100分：第一、二部分为基础知识，占20分，主要考查学生对商务交际英语基础知识的掌握；第三部分为阅读理解，占20分，主要考查学生的阅读能力；第四部分为翻译，占20分；主要考察学生的翻译能力；第五部分为写作，占40分，主要考查学生用不同商务文体进行英语写作的能力。本课程终结考试的命题依据为中央广播电视大学开放教育英语专业专科商务英语方向的教学计划、课程大纲和课程教材 商务交际英语（上册）。本课程考试重点测试学生用英语进行商务交际的基本能力。学生应掌握适应不同商务交际目的和不同场合的正确的书面交际的基本技能；能通过阅读获得主要的商务信息；并能进行英译汉段落翻译；用英语写作不同的商务文体。根据教材所涵盖的有关题目，交际功能以及与教材难度相当的语言材料命题，涉及教材的内容不少于60%。本课程终结考试为闭卷考试，考生不得使用任何形式的参考资料、电子读物或工具书。试卷结构、记分与时间分配等见下表序号考试内容考试题型题目分值合计时间I基础知识选择填空10110分5分钟II基础知识正误判断10110分5分钟III阅读理解单项选择10220分20分钟IV英汉翻译段落翻译 4520分20分钟V商务写作英语写作310/10/2040分40分钟总计37100分90分钟模拟试题：第一部分是选择填空，测试的内容是有关商务英语交际的基础知识。每题1分，共10分。 1. Which of the following is NOT an external barrier to communication?A. Motivation or interests.B. Environmental factors such as lighting and heat.C. A closed or authoritarian climate.D. An open climate in which communication flows easily.题目问的是哪一项不属于交际的外部障碍，B, C, D 三项都是外部障碍，只有A项是内部障碍，答案是A。 2. What is NOT included in the purpose of communication?A. To establish goodwill. B. To build self-esteem.C. To obtain information. D. To practice using language accurately.题目问的是哪一项不属于交际的目的，A，B，C 三项都是交际的目的，答案是D。3. If verbal and non-verbal symbols in the senders message conflict, receivers generally _.A. believe the non-verbal symbols over the verbal symbolsB. believe the verbal symbols over the non-verbal symbolsC. dont know which to believeD. believe both the verbal and non-verbal symbols题目问的是，如果言语与非言语交际传达的信息不同，听者会相信哪一个。答案是A，听者会更相信非言语信号所发出的信息。 4. To communicate effectively, the sender must _.A. use audience analysis, examine the messages environment, encourage and interpret feedbackB. use audience analysis, read and listen effectively C. use audience analysis and overcome external and internal barriers to communication D. speak and write clearly, and use proper equipment题目问的是为了有效交际，信息发出者应该怎样做，答案是C。5. When communicating with other people, remember that everyone wants to feel _.A. admired and cared for B. understood and importantC. important, competent, and admiredD. valued, respected, and understood题目问的是交际中人们期望什么。答案是D。 6. Which of the following statements about body language is true?A. People from different cultures interpret body language in different ways.B. Basic body language is universal; it means the same to all people.C. Facial expressions are universal, but gestures are less so.D. Friendly body language is all the same; unfriendly or threatening gestures vary.题目问的是有关肢体语言的问题，不同文化背景的人肢体语言也各不相同，答案是A。7. Which of the following is a receiver-oriented statement?A. I grant your request for vacation from the week of August 14th.B. Our company works hard to meet the needs of our customers.C. As our guest, you will receive the attention that you deserve.D. We make every effort to serve our clients efficiently and at their convenience.题目问的是关于you-attitude 的问题，只有C是从听者的角度出发的，因此答案是C。 8. What is NOT included in the stage of planning a message? A. To identify the objective. B. To determine the main idea. C. To choose supporting information. D. To evaluate the message.题目问的是计划写作时应注意的问题，D不是计划阶段做的事，答案是D。9. Which of the following is NOT included in the common abuses of memos?A. Written too frequently. B. Written to gain attention.C. Written to express one main idea. D. Written by a committee.这是关于备忘录被滥用的问题，C不属于滥用，答案是C。10. According to the course book, which of the following statements is NOT true in letters that contain neutral or positive messages?A. The ending should be friendly, courteous and personable.B. The main idea can be presented at the end.C. Supporting information should be presented as much as possible.D. More information should be presented later.这是关于含有中性或积极信息信函的问题，这应采取直接顺序，因此B是不对的，答案是B。模拟题第二大题是对错选择。每小题1分，共10分。要求做题时，按照题目意思，根据教材内容，在意思正确的句子前面标上“T”，错的就写上“F”。现在我们分析以下这10道对错选择题：11.The primary participants in the communication process are senders and receivers. _12. All business messages should promote goodwill. _ 13. Once you run your word processors spell checker, your writing will be free of spelling errors. _ 14. A letter contains both verbal and nonverbal symbols. _ 15.When conversing with a coworker, the distance between the two of you sends a nonverbal message. _ 16.The words police officer, technician and server are all neutral, or unbiased._ 17.Audience analysis should be a major tool for the effective senders of messages._ 18. If a work team is going to be effective, it is usually effective from the very first meeting._ 19. To overcome diversity in the workplace, the best plan is to overlook difference. _ 20. Proofreading the hardcopy, even after proofing on screen, ensures the accuracy of a document. _这里面，多是基础知识题，其中第13，18，19这三道是错的。其余7道都是对的。第三大题是阅读理解，两篇短文，10个阅读理解题。每题2分，10小题，共20分。两篇短文一篇取材于主教材，一篇取材于课外材料。现在我们来看第一篇短文：Complete messages contain a variety of sentence types. You will hold your readers attention if you vary the length and structure of your sentences as well as the structure of your paragraphs. It is best to keep sentences at 20 words or less. At the same time, it adds interest to have some noticeably short sentencesperhaps 10 words or even fewer. Using sentences of different lengths keeps your writing from feeling choppy or monotonous. As you vary sentence length, your sentence structure naturally varies as well. Alternate simple sentences with compound and complex sentences.Varying paragraph length also keeps your writing from being choppy. Weve already said that the opening and closing paragraphs of a message should be relatively short. When writing your middle paragraphs plan them so that they average about six or eight lines long. Mix in a short, two- or three- line paragraph sometimes to add interest. A short paragraph also is a way to emphasize an important point. 所附的五个问题是：21. It is advisable to keep the average length of a sentence at _.A. more than 20 words.B. not more than 20 words.C.10 words or fewer.这道题的答案是B，平均句子长度不要超过20个词。（文章第二段）22. The word choppy in the passage means _.A. short irregular wavesB. cut into piecesC. short, broken and slightly rough. 这道题的答案是C，choppy的意思是“不流畅”。（第二段）23. According to the last paragraph, _.A. the length of all paragraphs should be the sameB. the middle paragraphs should be shorter than the beginning and ending onesC. the middle paragraphs should be longer than the beginning and ending ones答案是C，中间段应比开始段和结束段长些。（最后一段）24. When you write sentences of different lengths, _.A. the structure of the sentences will also be differentB. they will have the same structureC. your variation will have no effect on the sentence structure答案是A，长句和短句的结构会有不同。（第二段）25. In the following statements, which is true about a short paragraph?A. It is less important than a long paragraph.B. It can be used to express emphasis.C. You have to put a short paragraph after several short paragraphs.答案是B，短段往往用来表示强调。（最后一句）我们来看第二篇短文：Although language is an important part of communication, communication is not simply a matter of understanding and speaking a language. It involves transmitting an idea and understanding someone elses idea. People from different cultures think differently about various issues than do North Americans. The ability of a North American to speak in three different languages still may not enable him or her to understand the issues from the viewpoint of those from another culture. Cross-cultural communication differs from the more familiar within-culture communication situations in that there are systemic differences in the assumptions made by people of different cultures. Being aware of and understanding these different assumptions can help improve communication and relationships.The major problems of intercultural communication occur in perception and in attribution of meaning. Communication is defined as a “dynamic process whereby human behavior, both verbal and nonverbal, is perceived and responded to.” People respond according to their perceptions, not necessarily according to what the transmitter believes he or she is communicating. This is an interactive process.所附的五个问题是：26. People from different cultures think differently about various issues than do North Americans. This sentence means _.A. Other people have deeper understanding than the North Americans.B. Other people understand more issues than the North Americans.C. Other people may understand things in a way different from that of the North Americans.答案是C，他们对事物的看法不同。（第一段）27. According to the passage, which of the following statements is true?A. By speaking three languages, people do not naturally share the viewpoint of other people.B. By speaking three languages, people naturally share the viewpoint of other people.C. All Americans speak three different languages.答案是A，会讲别人的语言并不一定意味着赞同他们的观点。（第一段）28. Which of the following statement is true?A. Cross-cultural communication only occurs when you work in another country.B. Within-culture communication never occurs when you travel to another country.C. Cross-cultural communication is more complex than within-culture communication.答案是C，跨文化交际是更困难的事情。（第二段）29. In communication, people respond according to _.A. the intention of the message senderB. their own understanding of the messageC. the literal meaning of the message答案是B，交际中人们总是根据自已的理解作出反应的。（最后一段）30. According to the last paragraph, _.A. perception and response are equally importantB. perception is more important than responseC. perception is less important than response答案是A，见最后一段。第四大题是翻译，共有四小段，每段5分，共20分。第一段是：31. A report is a document that provides the facts about a specific situation or problem for consideration by a specific group of people. Reports are business tools that enable managers to make decisions or solve problems. Reports can be classified according to their style, purpose, and format. 参考答案：报告是一种文件，为一组特定人群提供关于需要考虑的特殊环境或问题的事实。报告是业务工具，使管理者决策或解决问题成为可能。报告可以根据其问题、目标和格式分类。第二段是：32. A letter containing a negative message conveys news that will disappoint the receiver. Letters that deny requests, decline to supply information, refuse credit, or reject a proposal are examples of this type of letter. Careful planning and organizing are required to convey the disappointing news and yet maintain goodwill.参考答案：一封含有负面信息的信函传达的是令接收者失望的信息，如：拒绝要求，谢绝提供信息，拒绝信贷服务，或拒绝一项建议。这类信函要求仔细构思和组织，以在传达令人失望的消息的同时，还能保持善意。第三段是：33. Meetings are an important method of exchanging information in any business setting. There are board meetings, conferences, training sessions, and staff meetings. A meeting may consist of a supervisor and one employee, a group of colleagues, or employees and their vendors or clients.参考答案：会议是商务环境中一种重要的交换信息的方式。会议的种类有董事会，业务会，培训会和全体职员会。一次会议的参加者可能会由一名主管、一名雇员、一组同事、或业务员以及他们的供货商或客户所组成。第四段是：34. Most business reports are informal reports and have one of two purposes. They present information that has been requested, or they analyze a problem and report the findings. The organization and the format of these reports vary depending on the nature of the message and the people who will receive them.参考答案：大多数商务报告属于非正式报告，有一、两个目的。它们或是提供别人要求的信息，或是分析一个问题并报告分析结果。这类报告的组织和格式因信息的性质和收件人的不同而异。评分说明：第四部分为英汉句子翻译，4题，每题5分，共20分。每题评分分为6个档次：评分细 则5译句能忠实表达原文内容，通顺流畅，无语法错误；4译句能较好表达原文内容，语句较通顺，有少许语法错误；3译句能基本表达原文内容，语句基本通顺，有一些语法错误；2译句能大致表达原文内容，语句欠通顺，有不少语法错误；1译句与原文的内容有出入，语句杂乱，语法错误较多；0与试题无意义的译文或空白。最后一道大题是写作，有三道题。第一题根据提示写信封，共10分。其中格式5分，内容5分；第二题根据提示写一份备忘录，共10分。其中格式4分，内容5分，拼法及其他1分；第三题根据提示写一封商务信函，共20分。其中格式4分，内容10分，句子结构、语法4分，拼法及标点2分。第一题是根据所给的信息写信封。信封的写法（Business Envelopes）：信封上的姓名、职务、和地址必须与封内地址相同。如信写给公司而附有具体收信人姓名，把这一项写在公司名称下面一行。地址全用大写字母，省去标点，注明邮编。注意外文信封写法和中文的不同。寄信人的姓名地址写在左上方，收信人的姓名地址写在中间靠下的地方。中文地址写法是从大到小，英文写法则是从小到大。第二题是根据所给的信息写一份传统格式的备忘录，这里给出的信息比较具体，所以写起来比较容易。36. Write a memo for all company employees, by using the traditional memo format. You are the administration officer. This memo is to inform the overtime policy. The overtime policy can not assure of the overtime pay. However, the company will not fire any one and the present situation will be changing in the near future. (10分)这道题的参考答案是：TO: all company employeesFROM: the administration officerDATE: 15th January, 2003SUBJECT: to inform the overtime policyAfter examining the companys present policy on overtime work, the board has just come to the decision that the overtime policy will remain as it used to be and cannot assure of the overtime pay, because the company is now in a difficult time. However, the board promises that the company will not fire anyone until the present situation changes for the better in the future.第三题是根据所给出的信息写一封信，这里所给出的是对所包含信息的要求，因此需要你多进行一些加工。37. Write a letter to decline to supply the information requested：（25分）Situation: Trey Alfred, a graduate student at a local university, is conducting research on stockholder reactions to corporate annual reports. He has written to your supervisor, the vice President of Communication for your corporation, and asked for names and addresses of 100 of your stockholders. Because of privacy laws and the lawsuits that followed, your corporation does not give out names and addresses of 100 of your stockholders. Write to Trey and deny his request. Try to help Trey in some way. His address is 435 North Essence Avenue, Prairie Village, KS GG 66208-1935. 这道题的参考答案是：435 North Essence AvenuePrairie Village, KS GG66208-1935DateDear Mr. Trey AlfredYour research on stockholder reactions to corporate annual reports sounds interesting.Stockholder reactions to annual reports are important. We continually try to monitor stockholders reactions to our reports through surveys and studies such as yours. However, current privac