MBA联考英语 -应用文写作.doc

MBA Practical Writing Lecture 11. 邀请信Invitation【要点】1）事由 2）活动 3）条件 4）回复Sample 1Dear Professor Coster,All our English teachers who attended you lecture on British Drama last month over in the States are deeply impressed by your thorough knowledge and profound insight into the subject. We would like to know if you could come, as our guest of honor, to the National Seminar on Shakspeare which is to be held on our campus between October 11 and 17, and deliver a speech on whatever subject that interests you.You would, of course, receive our standard honorarium to cover traveling and other expenses.Please let us know as soon as possible if you can come and tell us when you can make the trip. (108 words) Sincerely,Sample 2Dear Sir or Madam: would very much like to have someone from your company speak at our conference on .As you may be aware, the mission of our association is to promote Many of our members are interested in the achievements your company has made in .Enclosed is our preliminary schedule for the conference which will be reviewed in weeks. I shall call you by Friday to see who from your company would be able to speak to us. I can assure you that we will make everything convenient to the speaker. 【实用句型】It is with the greatest pleasure that I write to cordially invite you to attend There will be a celebration party for our companys tenth anniversary, to be held at in I cordially invite you to join us.On the occasion of the eighth anniversary of the founding of Kaikai Group, the Board of Directors requests the honor of your presence at a reception to be held in at I hope you havent any plan for the weekend as Id like you to spend it with me at Shanghai Grand Theater. 2. 感谢信Thanks【要点】1）事由 2）得到的收获 3）再次感谢和回报 Sample 1 Dear Mr. and Mrs. Smith, It is a pleasure to write this letter because it gives me an opportunity to tell you how much I enjoyed your hospitality during the past thirty days. It was my first visit to an American family and, at first, I was very anxious about my limited English and my knowledge of American customs. Then I saw you and your children waiting for me at the station with warm smiles of welcome. I immediately knew everything was going to be all right. You and your wonderful family put me at ease right away.There are many happy memories of the weekend that I will keep with me forever. Above all, I will remember that you made me feel at home. There were so many different new things for me to see and do. I particularly enjoyed driving through the countryside with Mr. Johnson and you and seeing the farming colors of the leaves on the trees.I am back at school again now and I am very happy because I know now a real American family and it is one of the nicest families I have ever met. Since my English is far from perfect, I cannot express my feelings better. I can only say “Thank you” and hope that someday you will visit my country and I can return your hospitality. (222 words)Sample 2Dear Mr and Mrs. Brown,Thank you indeed for you couple to come and see me off on the weekend! It was certainly not easy for you to go such a long way to pick me at the hotel and drive me to the airport. Flying such a long distance alone could have been boring. Your book of romance came in as a big help to relieve my boredom. It was sweet and thoughtful of you to think of that.I arrived safely in Shanghai on the afternoon of Dec. 24. 【实用句型】I am writing to you just to tell you how much I appreciate the warm welcome you extended to my colleague Ms. Jenny Wilson when she visited your company last week.I should like you to know how grateful I am for all you have done to I realized the value of time to a busy person like you, and this makes me all the more appreciative of the time you so generously gave us.Your kindness at the time of my mothers hospitalization meant more than I can express in words.Nothing can be more precious for me than your understanding and encouragement at a time when I felt so lonely and helpless.On behalf of my family, I wish to extend our heartfelt thanks for all the trouble you took in helping and taking care of my father.3. 投诉信Complaint【要点】1）事由 2）造成的损失 3）要求 Sample 1 Dear Sir or Madam,I am writing, with some regret, to express a complaint about the Metropolitan Museum. I was visiting the museum yesterday, 22 January, from 2:00 to 5:00 p.m. and would have enjoyed a perfect afternoon if it had not been for an unfortunate incident involving another visitor.I was in your 19th century Chinese painting section with its beautiful display of world-famous works when suddenly I was astonished to smell cigarette smoke. I looked around and saw a young man smoking-which is of course prohibited, since smoking is a fire risk and the smoke damages valuable paintings. I looked for an attendant, and as I could find none, I had to ask the young man to put out his cigarette myself.I am sure that you will agree that there should be an attendant in every room and that the no-smoking rule should be firmly enforced. These are worldwide practices.I look forward to receiving your reply at your earliest convenience and hope for reassurance in this matter. (167 words)Yours truly,Sample 2 Dear Sir or Madam:We havent got the personal computers we ordered on June 3.On June 3, we placed an order for ten sets of personal computers, and you promised that it would be delivered before June 20. However, it is ten days overdue/past the deadline, and your goods still have not reached us.We need these PCs urgently to improve the efficiency of our work; therefore, your failure to deliver them has put us into trouble.We appreciate your seeing the matter seriously and arranging for the delivery within five days. I am sorry to say if you are still unable to deliver them by July 5th, we shall reluctantly cancel our order and ask for compensation. (113 words)【实用句型】I am writing t inform you of a potentially dangerous defect in my newly bought car 2009 Fireball coupe. On examination/check, we found all the goods were wetted/ some of the items were damaged.The quality of the goods is so far below the standard that we cannot use them for our purpose.We were disappointed to find that the items delivered dont match the samples.I understand the car is still under warranty. Please look into this matter at once and let us know the reasons for the delay.In view of our friendly business relations, we are sure that the matter will be settled appropriately.回函和理赔Answering a ComplaintSample 1 Dear Mr. Smith,You have expressed your frustration and irritation with the city library over the past six months. There are usually long lines waiting for assistance and for use of the computer card catalog. Sometimes confusion occurs at the lounge. And some readers jump the line, thus worsening the situation. I quite understand your feeling for all this. To avoid crowded conditions, we suggest that you use the library during off-peak hours. You should have no trouble getting help and using the card catalog during the following periods: 11:30am to 2:30pm; 5:30pm to 7:30pm The rest are our busiest times. Despite our being understaff now, we decide to have two of our staff to assist the readers in the hall.We always appreciate haring your comments on the library. Let us know how you think this is working out. (137 words)Sample 2 Dear Mr. Smith,Thank you for your letter of January 18th regarding the mistaken bill.On January 4th, a virus hit our computer system. When we recovered the collapsed system, we discovered many of the accounts were out of order so the invoices we sent were inaccurate, including the one you received. Since we identified the mistake, we have corrected all the accounts and sent new invoices.We are extremely sorry for all the inconvenience brought to our customers; therefore, we enclose a 15% discount coupon for your next order.We appreciate your cooperation during this time and look forward to serving you again. (101 words) Sample 3 Dear Mrs. Douglas:Thank you for your letter of January 6 informing us of the incorrect amount we charged under your calculation. After checking the bill carefully, we found that there should be a transportation fee included. The amount is just $150. According to the contract, the transportation fee should be paid on your part.We understand your concern and are willing to do as much as we reasonably can to make things right. We enclose the bill for you to check. Meanwhile we also enclose a 5% discount coupon for your next purchase. We sincerely appreciate your confidence in our products and look forward to serving you again. (101 words) 4. 祝贺信Congratulations【要点】1）祝贺 2）理由 3）愿望 Sample 1 Dear Mr. Zhao,Good news travels fast. I have heard the exciting news that you have been elected chairman of the Student Union and I just want to let you know how happy I am for you. Congratulations on your success.It goes without saying that it is important for you to be the chairperson in the organization, because you can put what youve learned into practice, and moreover you have an invaluable opportunity to explore and extend your talent in helping the operation of the organization. Needless to say, you will obtain a lot of experience, which is of great value to your study career and prospective professional life. I am convinced that with your excellent approaches to dealing with various people you will prove your organizational skills.I wish you great success in your work and I look forward to hearing good news. Yours ever, Sample 2 Dear Sherry and Paul,Congratulations on your excellent performance during our recent promotion campaign.Although the crowds were large and the days were long and hot, your expertise and endless patience contributed a lot to a profitable and safe sales season. In fact, we had higher sales and fewer customer complaints than last year, and no reported accidents. Both of you are to be commended for the extra effort you put forth.We sincerely believe that your commitment and skills makes EFTC an outstanding store. Thanks for being such an important part of the team; we truly appreciate your excellent work. (97 words)【实用句型】I was delighted to hear that you captured the No. 1 position in sales this quarter.I would like to offer my congratulations on your fifty years of business enterprise.Your appointment came no surprise to me in view of your remarkable abilities. No one has done more to deserve the honor. Your experience in this field will surely bring in more profits for your company. You can depend on me and my company to give you any assistance you require in your terms of office. 5. 道歉信Apology【要点】1）开头道歉 2）解释 3）弥补措施 4）再次道歉 Sample 1 Dear Marjorie,I should perhaps have come to see you about this, but I thought Id better write you first.I have some rather bad news for you. The concise encyclopaedia you were so kind to lend me has been damaged. My three-year-old niece tore off two pages the other day. Ive already pasted them back on, but they show. I dont know how to make up for this, for Ive tried to find the same copy in the local bookstore but in vain. Im terribly sorry about this. I promise Ill do whatever I can to compensate for the damage. You may tell me where the encyclopaedia is available so I can get a copy. Or I happened to find in the bookstore near my neighborhood a similar encyclopaedia published by Commerce Publishing House. It is titled “ ”. If possible, I would like to get you this copy for the time being.I hope all this will not cause much inconvenience to you. (163 words)Sample 2 Dear Mr. and Mrs. Smith:I am writing to express my sincere apology. My dog jumped into your garden and ruined some of your pot flowers this morning. Its my fault that I forgot to chain my dog after walking him. I do hope it wouldnt bring you too much trouble.To make up, Id like to make two proposals. First, Im willing to compensate you for the money you spent on buying the flowers. I know the time and energy in cultivating them is invaluable, but I really want to smooth over my fault. Alternatively, I have some flowers in my garden, which were brought from Holland. If you wish, Id like to share them with you.Again, I beg you to accept my apology. Im looking forward to your response. (127 words)【实用句型】I was very concerned when I received your letter of yesterday complaining I realize the inconvenience our oversight must have caused and will do anything possible to Please forgive me for a stupid choice of words at yesterdays party.Here is my deepest apology for the inconvenience caused by 6. 询问信Inquiry【要点】1）总体情况 2）罗列问题 3）表示愿望或感谢 Sample 1 Gentlemen:Your advertisement for cotton sheets arouse our attention. Would you please send us details of your product ranges, including sizes, colors, materials and prices?When quoting, please state your terms of payments and discounts you may offer on large orders. We also prefer that you send us samples of each category by air mail so as to enable us to make a sound decision.As we are a large dealer in textiles in south China and there is a promising market in our area for moderately priced bed clothing, your prompt attention will bring you a big business with us. (100 words)Best wishes, Sample 2 Dear Ms. Web:Will you please help the National Auditing Forum decide whether it can meet at the Holiday Inn. The 2010 Forum will be held on August 16, 17 and 18. Would you please provide the following information?There will be a group of about 400 delegates, who will need about at least 300 rooms. Could you reserve for us the rooms required?What are your going rates? Wed like to know if any discount is available.We will need 6 conference rooms for each of the three days. I wonder if you could reserve rooms with a minimum capacity of 70. As our plan must be announced next week, may we have your response right away? We really look forward to the possibility of being with you in August 2010. (129 words)【实用句型】We are interested in your (products) advertised in todays China Daily.We would appreciate it very much if you would send us a map of the area along with a description of the attractions and events scheduled for that week.Please send us a brochure on the Jingjiang Star Motel and a schedule of rates.回复Replies 【要点】1）客套 2）逐点应答 3）表示愿望或感谢 Sample Dear Mr. Reynolds:I am very glad to hear that you are going to teach in our university this fall and we will work together for a long time. I feel pleased to answer your questions.You will teach the courses of Spoken English and Listening for freshmen and sophomores in our department. Most of the students are very interested in English, but they read and write better than they listen and speak English. And you are supposed to teach 12 hours per week. Although there are several textbooks here, we would be grateful if you bring some teaching materials so that you will be able to teach with high efficiency. Please fax me details of your travel plan. I will make arrangements to meet you at the airport and help you to get settled in your new home.I look forward to seeing you in China.(144 words)7. 推荐信 Recommendation 【要点】1）客套 2）比较和罗列 3）注意点 Sample 1 Dear Steve, (I was glad to get your letter of October 1 telling me how youre getting along with your work. Sorry to have delayed my answering, for Ive been busy preparing for an important report.) Im so pleased to learn that you and your classmates are learning Chinese. Id like to recommend the following two dictionaries. The English-Chinese Chinese-English Dictionary is really a good one for beginners. It has 18,000 English words and 20,000 Chinese words. Besides plenty of examples, it has many notes telling you bow to use a word. Xinhua dictionary is the most popular Chinese dictionary, and it has a vocabulary of 10,000 words. It may also be useful to some advanced learners of Chinese. Of the two, ECCED is more expensive, costing 52 yuan, and XD costs 11 yuan. Please let me know if you want me to buy these dictionaries, which are available in the local bookstores. And give my best regards to Mike and Jason. Its ages since we last met. I look forward to seeing all of you again in the near future. (179 words)Yours ever,Sample 2 Dear Ms. Clendenin:Its a pleasure for me to answer your request for a letter of recommendation for my good friend and former employee, Ted Taylor.Ted was a part-time stock room clerk with us for two and half years while he was working his way through college. He was always punctual, hard working and ready to take on new responsibilities.We have kept in touch during the five years since his graduation, and he now has a lovely family. He has developed into a resourceful, results-oriented store manager who will, I am certain, be a great asset to your company.【实用句型】As his employer, I can highly recommend this promising young man who is currently applying for a scholarship to your university.When Tom Hawkins handed me the resignation, I was very sorry to learn that our top salesman would be leaving. But at the same time, I am willing to say a kind word on his behalf. 8. 慰问信Sympathy and Condolence【要点】1）慰问和同情 2）劝告和鼓励 3）语调轻松 Dear Cathy,Im happy to hear that your surgery went well and that youre back home now recovering from your surgery. Please take your time. This will be a whole new experience for you. The body has a marvelous healing process, b