BEC中级口语第三部分.doc

Task 22Programme for New StaffThe manufacturing company you work for would like to introduce a full pragramme of training for new staff.You have been asked to help the programme.Discuss the situation together, and decide:l What should be covered by the training programmel How else new staff can be helped to settle into their jobs as quickly as possibleIntroduction:1, question: 2, statement: 3, greetings: Development: 1, working procedures: 2, related skills and information: 3, motivation of the staffs 4, corporate culture 1, colleagues help, 2, guidance of the leaders, 3, information of the company and working procedures Ending : get started get down to our work, Interlocutor: Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.l What was your first day at work/college like?l What advice would you give to a new colleague joining your company or college? (Why?)l Should all staff continue to receive training after they join a company?(Why/Why not)l Is there any training that you would like to receive? (Why/Why not)l Why is it important for staff to receive feedback on their performance at work?l How should a company deal with a member of staff whose performance is poor? (Why?)Thank you. That is the end of the speaking test.Receive materials.Task 24Staff TrainingYour company has decided to use an outside agency for training sales staff.You have been asked to have preliminary discussion with the agency to organize this.Discuss the situation together, and decide:l What information you will need to provide for the agencyl What kinds of questions you will need to ask the agency1, Information of the staffs/trainees 2,arrangement of the classes, 3, schedules of the training 1, trainers certificate/qualification 2, regular customers, Interlocutor: Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.l What other arrangements would have to be made for the training programme? (Why?)l If you were offered training by your company, would you accept? (Why/Why not?)l What are the advantages of using an external agency to train staff? (Why?)l Are there any disadvantages in using an external agency to train staff? (Why/Why not?)l How would you decide which training agency to use? (Why?)l What kinds of benefits, apart from training, are appropriate for companies to offer staff? (Why?)Thank you. That is the end of the speaking test.Receive materials.Task 25Company VideoThe manufacturing company you work for is planning to make a video to show to potential customers and investors.You have been asked to help with planning the video.Discuss the situation together, and decide:l Which department and activities in the company should be included in the videol Which company personnel should appear in the video1, Production department, 2, sales department, 3, HR departmwent 4, marketing department, CEO , SALES MANAGER , Interlocutor: Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.l If you were asked to appear in a company video, would you be happy to do so? (Why/Why not?)l Why do you think a company video might be a good idea?l Are there any disadvantages in investing in a company video? (Why?)l In what other ways can companies promote themselves to potential customers? (Why?)l What other methods can companies use to attract potential investors? (Why?)Thank you. That is the end of the speaking test.Receive materials.Task 26Business Magazine ArticleAn international business magazine is sending a journalist to write about your region, and wants to include an article about the retail company you work for.You have been asked by your company to help the journalist plan the article.Discuss the situation together, and decide:l What kinds of information should be included in the article BRAND NAME , corporate culture, range of our products, l How this article could benefit your company: reputation of the company, history of the company, high quality of our products or our staffs, advertising strategy Interlocutor: Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.l Which people in the company should the journalist meet? (Why?)l Are there any possible disadvantages in allowing journalist inside a company?(Why/Why not?)l What kinds of business articles do you find most useful? (Why?)l What other effective ways are there for companies to publicise what they do?l Do you think international business magazines will continue to be important in the future? (Why/Why not?)Thank you. That is the end of the speaking test.Receive materials.Task 27Opening a Branch AbroadThe retail company you work for has decided to open a branch abroad for the first time.You have been asked to help with the planning of the new branch.Discuss the situation together, and decide:l What staffing arrangements might be necessary for the new branchl Which information about premises in that country it would be useful to find out aboutInterlocutor: Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.l What other preparations might be necessary before opening a branch abroad? (Why?)l What are the advantages to company of employing local staff?l What advantages could there be for a company in transferring staff between branches in different countries?l If you were offered a job in a new branch abroad, would you be happy to accept it? (Why/Why not?)l How can good communication links be maintained between a new branch and the head office?l How can companies help staff to settle into a new country?Thank you. That is the end of the speaking test.Receive materials.Task 28 Entertaining Foreign ClientsYour company is entertaining a group of foreign clients for three days, including one non-working day: You have been asked to plan a programme for the visit.Discuss the situation together, and decide: l What kinds of activities would be suitable for the visitl What information it would be useful to know about the clients before finalizing the programme 1,Welcome party, 2, around-the-company visit 3, interest and hobbies of the entertaining activities/ expectations of the recreational activities FEEDBACK about our products and services, satisfaction/complaint, Interlocutor: Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.l What kinds of arrangements need to be made before foreign visitors arrive? (Why?)l Are there any disadvantages for a company in having a visit from foreign clients? (Why/Why not?)l Where would you take foreign visitors in your home town? (Why?)l Would you enjoy looking after business visitors for a few days?l What problem might there be when socializing with foreign business people? (Why?)l What are the long-term benefits of establishing personal contacts with foreign clients?Thank you. That is the end of the speaking test.Receive materials.Task 29 Work Experience ProgrammeThe manufacturing company you work for has decided to offer a two-week work experience programme for a small group of students from a local business college.You have been asked to help with the preparation for this programme.Discuss the situation together, and decide:l What kinds of work experience the company might offerl How the participants should be selected Interlocutor: Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.l What other preparations would the company need to make before receiving work experience students? (Why?)l What are the advantages to a company of offering a work experience programme to business students?l What do you think is the most useful kind of work experience programme to business students? (Why?)l What help would you give a student on their first day of work experience? (Why?)l Which areas of business would you like to have more experience of? (Why?)l In what ways can business develop close links with the community?Thank you. That is the end of the speaking test.Receive materials.Task 30 English Language TrainingYour company is planning to offer 30 hours of English language training to employees.You have been asked to help with the planning and organization of the training.Discuss the situation together, and decide:l How to encourage employees to take part in the training, 1,emphasize the importance of the language; 2,inner promotion stimulation: further development l What kind of schedule would be suitable for trainingl 1, off-the position training Off-work time, Interlocutor: Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.l What practical preparations would be necessary before running a foreign language course for employees? (Why?)l What are the advantages of learning a foreign language with work colleagues?l Are there any other foreign languages you would like to learn? (Why/Why not?)l What ways of learning English are most helpful for people working in business? (Why?)l What kind of help with language would you give to a foreign colleague who has just arrived to start a job in your company? (Why?)l Do you think foreign language skills will continue to be useful for business in the future? (Why/Why not?)Thank you. That is the end of the speaking test.Receive materials.Task 31TeamworkYour company is sending a small group of employees away together for three days to encourage them to work as a team.You have been asked to help the plan the programme.Discuss the situation together, and decide:l What practical arrangements the company needs to make before the trip: 1,1, related information introduction, 2, team spirit training: morale, motivation l What work and leisure activities would be suitable for the group: l Cooperation, coordination, Interlocutor: Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.l What preparations might the participants need to make before going away? (Why?)l What might be the disadvantages of working as part a team?l Would you like to take part in a programme for developing teamwork? (Why/Why not?)l How might a company measure the success of a training programme?l Do you think staff training is always of benefit to a company? (Why/Why not?)Thank you. That is the end of the speaking test.Receive materials.Task 32 For three candidatesEntertaining Foreign ClientsYour company is entertaining a group of foreign clients for three days, including one non-working day:You have been asked to plan a programme for the visit.Discuss the situation together, and decide:l What kinds of activities would be suitable for the visitl What information it would be useful to know about the clients before finalizing the programmel Which members of staff should accompany the visitorsInterlocutor: Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.l What kinds of arrangements need to be made before foreign visitors arrive? (Why?)l Are there any disadvantages for a company in having a visit from foreign clients? (Why/Why not?)l Where would you take foreign visitors in your home town? (Why?)l Would you enjoy looking after business visitors for a few days?l What problem might there be when socializing with foreign business people? (Why?)l What are the long-term benefits of establishing personal contacts with foreign clients?