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period twoword power & grammar and usage基础落实.完成句子1she can do everything _ (除了做饭之外)2there are still a lot of problems _ (要经理去处理). 3the boy pretended _ (正在听) the teacher carefully.4_ (他的迟到) made his teacher angry.5doing morning exercises _ (意味着早起床)6_ (迷路) on the last travel was a terrible experience.单项填空1at the beginning of class,the noise of desks_could be heard outside the classroom.aopened and closedbto be opened and closedcbeing opened and closeddto open and close2robert is indeed a wise man.oh,yes. how often i have regretted _ his advice!ato take btakingcnot to take dnot taking3the children talked so loudly at dinner table that i had to struggle_.ato be heard bto have heardchearing dbeing heard4can i smoke here?sorry.we dont allow_here.apeople smoking bpeople smokecto smoke dsmoking5my parents have always made me_about myself,even when i was twelve.afeeling well bfeeling goodcfeel well dfeel good6the crowd cheered wildly at the sight of liu xiang,who was reported_the world record in the 110meter hurdle race.abreaking bhaving brokencto have broken dto break7you cant imagine what difficulty we had_home in the snowstorm.awalked bwalkcto walk dwalking8the last one _pays the meal.agreed!aarrived barrivescto arrive darriving9 there is a story here in the paper about a 110yearold man.my goodness!i cant imagine _ that old.ato be bto have beencbeing dhaving been10_ this cake,youll need 2 eggs,175g sugar and 175g flour.ahaving made bmakecto make dmaking能力提升任务型读写when difficult people express themselves orally,they generally want at least two things:theyve been heard and theyve been understood.as a good communicator should be a good listener,five steps are advocated toward good listening.the first step is cooperating.how does a difficult person know that youre listening and understanding?in fact,its through the way you look and sound while he is talking.you may help him to fully express his thoughts and feelings.you do this by nodding your head in agreement,making certain sounds of understanding.when the person begins to repeat whats been said,its a signal of step two:turning back.it means that you repeat some words he is using,sending a clear signal that youre listening carefully and that you think what he is saying is important.having heard what he has to say,the next step is clarifying.at this point,you start to gather information about what is being communicated.ask some openended questions,which will allow you to figure out what intention he is hoping to satisfy.the fourth step is to summarize what youve heard.this allows you to make sure that both you and the difficult person are on the same page.when you do this,two things happen.first,if youve missed something,he can fill in the details.second,youve shown that youre making an effort to understand completely.this increases the possibility of gaining cooperation from him.having listened carefully,youve now arrived at the point of confirming with the person that he feels satisfied that his thoughts have been fully voiced.ask if he feels understood.when enough sincere listening,questioning,and remembering are brought together,understanding is usually achieved and a difficult person becomes less difficult and more cooperative.topic1._ to understandreasondifficult people hope they have been heard and 2._ when they express themselves.3._ on listening4._ in agreement and make some sounds of understanding while a difficult person is speaking.repeat some 5._ that you have heard.collect information about the persons expressions and find his 6._.give a 7._ of what the person has said.confirm that the person gains 8._ from speaking his thoughts.resulta difficult person will be 9._ to cooperate with if understanding is achieved.commentyou may unlock the doors to difficult peoples 10._ after you listen and understand.答案基础落实.1.except/but cook2.for the manager to solve3.to be listening
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