大连鸿源机械制造有限公司-806不合格品控制程序.doc

大连鸿源机械制造有限公司Dalian Hongyuan Machinery&Manufacturing Co,.Ltd.文件编号Doc.NO.:Q/HY. P. 8062004版本号/修订号Version/Revision: A/0发布日期Date of Issue: 2004-1-1页次/页数:Page 7 of 7不合格品控制程序Nonconformance Control Procedure1 目的/Purpose确保不合格品得到识别和控制，防止其非预期的使用或交付。Ensure nonconformance are identified and controlled, prevent from unexpected using or delivering.2 适用范围/Application Scope本程序适用于公司所有原材料、外购件进厂、半成品和成品形成全过程的不合格品的控制及检验状态不明的产品和过期产品(包括超过贮存周期和因工艺更改而过期的产品)。The procedure is applicable to control of nonconformance occurred in the process of raw materials, purchasing materials, half-finished and finished products as well as inspect nonconforming products and expiry products (including products which exceed retention period and outdated due to process change).3 术语和定义/Terms and Definition 不合格：未满足要求称为不合格。Nonconformance: fail to meet the requirements consider as nonconformance. 返工：为使不合格产品符合要求而对其所采取的措施，返工后可能成为合格品。Re-production: Adopt measures in order that nonconformance comply with requirements, it might become conformance after re-production. 4 程序流程图/Process Flow ChartE 处置E-DispositionJ 让步接收J- ConcessionI 返工I-Re-productionH 报废H- ScrapF 纠正措施F-Corrective MeasuresG 验证G-VerificationK 验证K- VerificationM不合格M-NonconformanceL 入库L-Check inD 评审D-ReviewA 判定A-ConclusionB 标识B-IdentificationC 隔离C-Isolation5 职责和权限/Responsibilities and Authorization 5.1 质量部为本程序的管理部门,负责对不合格品进行标识、隔离，并组织有关部门对不合格品进行评审和处置，对处置结果进行验证，并监督实施；The Quality Dept is the management dept. of the procedures, identify and isolate the nonconformance, organize the relevant dept. to conduct review and disposition for nonconformance, verify disposition result and monitor implementation;5.2 技术部对不合格品的评审提出处置意见；Technical Dept. put forward disposition opinion based on nonconformance review;5.3 采购部/生产部负责按评审结论处置不合格品；Purchasing Dept./operation dept. dispose nonconformance based on review result; 5.4 总经理负责对批量性(技术部确定不了评审意见)的重大不合格做出处置决定。In the event of major nonconformance by batch, general manager will decide how to dispose (Technical Dept. has no right to decide). 6 工作程序/Working Procedures6.1 不合格品的判定、标识和隔离/Nonconformances judgment, Identification and Isolation 6.1.1 一般不合格品由检查员依据图纸、检验标准等直接判定，检查员判定不了的不合格,由检验工程师进行判定。For the general nonconformance, inspect conclude directly according to drawing, inspection standard, if inspector is not able to come to conclusion, the inspection engineer will take over.6.1.2 对发现的不合格品要及时进行标识，标识依据产品标识和可追溯性程序规定进行。Identity timely for nonconformance, conduct identification in accordance with 6.1.3 各检验点应设置专门的不合格品存放隔离区,并对不合格的具体内容做出标识。The individual inspection point should set up specific isolation area for nonconformance, mark detail content of nonconformance.6.1.4 对不易隔离、区分的场所(如生产线中),各生产厂制作专门的容器进行隔离。For the areas not suitable for isolation or separation (such as: production line), factories should arrange container for isolation.6.1.5 对生产过程中检验状态标识不清的产品及超期产品，应按不合格品进行隔离。If the identification of inspection status is not very clear during production or expired products, should consider as nonconformance for isolation.6.2 不合格品的评审/Review of Nonconformance6.2.1 检查员根据检验标准能确定的非批量(小于20件)废品，不需评审, 直接处置。The inspector determines the batch scrap according to the inspection standard (less than 20 pieces), dispose directly without review.6.2.2 检查员确定不了的不合格品和批量(多于20件)废品，由责任部门填写“不合格品评审申请报告单”报品质部, 由品质部组织相关部门进行评审并填写“不合格品处理登记”。If the inspector cannot determine nonconformance and batch scrap (more than 20 pieces), the responsible depts. fill in “Nonconformance Review Application Report” submit to Quality Dept., Quality Dept./Section organize the related departments to review and fill in “Nonconformance Disposition Registration”6.2.3 不合格品评审由技术部长或主管工程师填写处置意见，并与品质部长或检验工程师共同签署评审结论；重大不合格的评审处置由总经理做出决定。The head of Technical Dept. or the engineer-in-charge conduct review the nonconformance and fill in disposition opinion, sign the review conclusion together with head of Quality Dept. or inspection engineer.6.3 不合格品的处置/Nonconformance Disposition6.3.1 报废或拒收：对评审结果为报废的不合格品，由生产部负责对该批产品进行回炉处理，并进行记录以确保不合格产品不流转到下道工序，不发给顾客；不合格的原材料由采购部与供方进行协调。Scrap or Reject: Confirm as scrap after review, the production dept. arrange the scrap back to furnace, record down and ensure the nonconformance do not pass on to next procedures, do not deliver to customers; for the nonconforming materials, purchasing dept. coordinate with suppliers.6.3.2 返工的产品，由操作者按照返工通知单和作业指导书（返工指导书必须包括重新检验要求，并被返工人员在现场获得）进行返工,返工后应重新提交检验，达到要求方可放行。The products require re-production, the operator conduct re-production according to re-production notice sheet and working instruction (re-production instruction must include re-inspection requirements which is available in production scene), re-submit for inspection after re-production, wont release until meet requirements. 6.3.3 经评审后可对不合格产品进行让步接收，当合同规定时，由质量部向顾客提出让步申请，经顾客同意后，方可实施让步接收。For some of the nonconformance, conduct concession after review, according to the contract, Quality dept. apply concession to customers, then implement concession after customers approval. 6.4 顾客要求的保证/Guarantee on Customers Requirements6.4.1 当不合格产品被发运时,由计划部立即通知顾客,以便采取措施。When the nonconformance was delivered, Schedule dept. informs customers immediately to adopt measures.6.4.2 当产品或制造过程与当前的批准不同时(包括采购产品)，在继续作业之前，公司必须获得顾客的让步或偏离许可, 计划部负责记录经批准的数量和期限等，并保证作出适当的标识。When the products or process are different from requirements (including purchasing products), company must obtain customers concession or variance permission before starting production, Schedule Dept. records the approved quantity and period, ensure to make suitable identification. 6.4.3 当顾客批准的授权期满时,公司必须符合更改前的或替代的规范要求。When the customers authorization expired, company must comply with requirements before amendment or replaced requirements. 6.5 不合格品记录的保存/Keep Record of Nonconformance 不合格品的相关记录(包括不合格品的性质、采取的措施及经批准的让步接收记录等)由各实施部门保存，保存期限依据公司“受控质量记录清单”规定执行。The Individual implementation departments ke