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Letter of Invitation1There are many occasions which we invite our friends, colleagues, or some other related people.Invitations fall into two forms: formal and informal. In the former case, we often use invitation cards and in the latter one we use just common letters.2. Items included in letters of invitation: 1) The names of the host and guests 2) The events (dinner/marriage/dance party) 3) The time and place the event will take place 4) Some requirements (dress/present) 3. Features:Formal invitation: (important banquets, ceremonious dinners, church weddings, receptions) third person; fixed form and general sentences; politeness; clearness; concisenessInformal invitation: (to friends and relatives)First person; personal and friendlyDear Mr. Joseph:Im writing this letter on behalf of the students and management of Eastwood School. We would like to invite you as Keynote speaker for the Annual function of our school. It would be a pleasure to have you in our school. The children will learn a lot from the interaction.As one of the prominent figures in the society, your mere presence will be of great help to the school. Your experience and knowledge will have an impact on the student community. The students will learn new and interesting facts about the stars, planets and other celestial objects. I had attended a presentation that you had conducted for a childrens club in Texas few years back. The students will be presenting cultural programs, a skit and then there will be prize distribution for meritorious students. The function will be held in the school auditorium at 6.30 p.m. on April 20, 2009. The parents will be part of the function. This will be followed by dinner. We look forward to your positive reply. Once you accept this invitation, I will personally come with the invitation card of the event to your office. Yours truly, Susan HarrisonDear Rose, Mary Foster is coming to stay with me a few days next week. She and I are both hoping you can come to a luncheon here Wednesday, the fourteenth, at one oclock. Fondly, Jane Dear Jane, Thank you very much for inviting me to luncheon on 14th February. I would love to have been able to come, but I have to leave for London on that day. It was very kind of you to ask me, but I am afraid that in the circumstances I will not be able to come. I hope to see you and Mary when I get back. Best wishes Yours sincerely, RoseDear Rose, As you may have heard, my grandmother has been taken to the hospital. Naturally, all of us are very worried about her. Under the circumstances, I have called off the luncheon we had planned for Wednesday, the fourteenth of February. I know you will understand. I will be in touch with you again soon. Sincerely yours, JaneReply for acceptance Dear Thomas and Cathy, Reply for regretDear Harold, Letter of thanks Thank-you letters are frequently employed in social intercourse(社交礼仪) ,for a thank-you letter can enhance personal and business relationships and can handsomely reward those who make a practice of sending them. Thank you letters are also sometimes referred to as letters of gratitude. . There are two main types of thank you letters: business thank you letters and personal thank you letters. These types of thank you letters are usually written as formal business letters. Acknowledgement purpose + reason + thanks again I am writing to extend/convey my heart-felt thanks/sincere appreciation/gratitude to you for End of a thank-you letter 1. I must thank you again for your generous help / kind assistance. 2. Please accept my gratitude, now and always. 3. My true gratitude is beyond words. Thank you again. 4. If you need any help to , please let me know. I shall appreciate it very much if you can give me a chance to return your kindness. Dear Mr./Ms. Last Name, Use the first paragraph to thank the interviewer for taking the time to meet with you. Mention your interest in the job and how enthusiastic you are about it. The second paragraph of your thank you letter should include the reasons why you are an excellent candidate for the job. List specific skills that relate to the job you interviewed for. The more detailed you are, the more the interviewer will know about your qualifications. The third paragraph (optional) can be used to mention anything that you didnt bring up at the interview that youd like the employer to know. This gives you another chance to make a good impression, especially if you remembered something you should have said after the interview. In your closing paragraph, reiterate your appreciation for being considered for the the job and let the interviewer know you are looking forward to hearing from him or her soon. Sincerely, Your Signature Your Typed Name Letters of Congratulation1. When do we need to write a letter of congratulation? Congratulatory letters are written when there are joyous & happy events, such as your friends marriage, birthday, graduation, receiving an academic degree or a prize or opening a business and so on. Feature Warm, sincere, enthusiastic, pithy & natural Steps1)At the very beginning, put the event worth congratulating & your happy feelings.2)Say your comments on the event & your praise to the receiver.3)Say your bless to the receiver.4)Again express your congratulation at the end of the letter. Patterns1) We congratulate you on winning the Customer Service Award.2) Congratulations on your fifteenth wedding anniversary.3) Let me congratulate you on the opening of your new offices in Tokyo.4)All of us send you our heartiest congratulations.5) Accept our heartiest congratulations & good wishes. 6) Congratulations on being named this years outstanding student. 7) Here is a word of cheer of your 30th birthday. 8) I am delighted to learn that you & your wife are the proud partners of a new baby boy.9)We are all very delighted to hear the good news of your success.10) This is a promotion you richly deserve.11) May you have lots of promotion in the future. Dear Mike, Heres a word of cheer for your 30th birthday from your old friend. My entire family joins me in sending you sincere & kind wishes. Please accept the small gift I am sending you as a token of my best wishes for your happy birthday. Sincerely yours, Robin Dear_, I have learned with delight that you_ (祝贺事由)。 I would like to extend to you my utmost congratulations on_. You must be_. And I feel very happy for you._ (所取得的成绩)is quite exciting news! I know this is surely owing to _ (被祝贺人过去的努力). It is a reward you richly deserve for your_ (被祝贺人的优点)。 Kindly let me know when you_ (咨询对方何时有空).I hope _ (表达自己的愿望). My best wishes for your further success. Yours sincerely, Li Ming Dear Mr. Zhao, I am extremely glad to hear that you have got a promotion in your company. Congratulations! It is excellent of you to get a promotion, for after all you have just been in the company for six months. As we all know, you are always a both hard-working and creative person, which is essential to achieve your goals in work. Moreover, your strong sense of responsibility enables you to win trust from people around you and thus win yourself various opportunities. I think that is why you can make achievements in such a short time. There is no doubt that you deserve the promotion. Having you as a friend, I really feel both proud and lucky because I can often learn so much from you. Best wishes. Sincerely, Zhang Xin (道歉信) Writing Tips 常用词汇apologize v.道歉 apology n.道歉 regret 抱歉 excuse 原谅forgive 原谅 shame 羞愧awkward 难为情的 embarrassed 尴尬的interrupt 打断 disturb打扰carelessness 粗心大意 careless粗心的compensate 弥补 promise承诺 Useful Expressions.我很抱歉地告诉你I regret / am terribly sorry to tell you that.我必须向你道歉,因为 I must apologize to you for .我写此信是请求你原谅我 Im writing to ask you to excuse me for .我弄坏了你的,真的很难为情 It was really awkward for me to damage . Sample LetterDirection:Write a letter of apology Paul promised Helen that he would participate in her birthday party on April 8th. But he was on urgent business on that day and he didnt tell Helen in time. Write a letter. April 10,2015 Dear Helen : Im writing to ask you to excuse me for not going to your birthday party . I hope you can forgive me if you know the reason . Remember I promised to go to your party last week ? Unfortunately, I was called away on business, in the rush I forgot to do as I had promised you, and I also forgot to ring you. I hope you had a wonderful time that day. I sincerely regret the disappointment I caused you. Letter of Complaints(投诉信) Business relationships do not always run smoothly. People make mistakes. Accidents happen. Inefficiency and delays in production lead to late deliveries. Poor quality control leads to complaints of product unreliability. Slack handling leads to breakages. So, people complain. The contents of the complaint letters should be constructive, and your tone should be controlled. The common causes for complaints 1) damaged or faulty goods 2) deferred/ delayed delivery 延误交货 3) false documents 单据有误 4)inconformity (short weight, wrong goods, unsolicited goods etc) 交货有误(数量有误、货物不符或未经订购收到货物) 5) Inferior quality 质量没有达到要求 The purpose of the complaining/claim letter is to convince the reader that you are a fair and honest customer who is justifiably dissatisfied, and that you have a legitimate complaint that deserves a desired response. The main contents of a complaining letter is: 1. to give the reasons for complaints 2. to provide the solutions Letter of Complaint Dear Sirs, The microwave oven No. Ae/4637/28 which I ordered from you arrived on March 22, 2015. I very much regret to inform you that the machine has been badly damaged. When I opened the packing-case I found that the lid of the microwave oven had been cracked and the surface of the machine had been scratched. Would you please let me know whether or not you would be willing to send me a new microwave oven and if I should arrange to return the damaged one to you? In the meantime, I shall hold on to the machine you sent until I hear from you. Yours faithfully,Walter Sutton March 31, 2014 Dear Sir, Im writing to make a complaint about your shop assistants attitude towards their customers. When we were shopping the other day in your department store, your assistant didnt come until we called several times. The woman assistant showed impatience before we made our decision what to buy. And whats more, she even called ugly names when we decided not to buy things. The above points are by no means a comprehensive account of the many failings in yo

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