好的回复记录范文.doc

好的回复记录范文 船期+没有追踪号Dear，friend thanks for your message，We learnfrom thesystem thatyour goods have been shipped onAug.4,about35-45days receivefrom China，shipping without a tracking number,becase a tracking numbercost$3have a nice day kevin HI.Dear my friend.You leavethe messagemeasurements arent asstated,Ipod didn,t fitto ourshop.I amso sorryabout that.Our productis efrom our supplier and we cant check them,So sometimesome productsmay behas someproblem thatwe dont know.Your producthas someproblem,you need to contact us first.Then we can solveit,myfriend.We canrefund the money backfor you or resend new gooditem for you.So canyou pleasechange thefeedback topositive?This isvery importantfor us.Thanks for your kindly understanding.I wantto dogood business.I amlooking forward to yourletter.Friendly Greetings.Kevin Dear friend thanks for your message.Our suppliersasked usto collectbad pictureitems,prevent thenext error.Hope canget yourunderstanding and support.another wehad record order.it willresend you soon fromchina have a nice day kevin要pp账号Dear，friend thanks for yourvery kindly understanding，we willresend youASAP，and would you send me yourpp aount？we will send youinvoice，thank you，if any other question，pls feelfree tolet us know，we will do ourbest for you lookingforward to hearing from you have a nice day！hedy要好评Dear，friend thanks for your message，Thanks for your great supports andkindly understandingCould youleave mea positive5star feedbackrating score?THX if anyother question，pls feelfree tolet us know，we willdo ourbest for you lookingforward to hearing from you have a nice day！hedy shippingwithout atracking number,becase atracking numbercost$3Could youleave mea positive5star feedbackrating score?THX Dear，friend thanks for your message，We learnthrough thesystem,thatyour goodshave beenshipped inAugust10.About thearrival timeof20-35days,Im sorrywe do not havetracking numberhave a nice day！kevin不付款开case Dear friend thanks for your message Itdoes notmatter,but so sorry iftwo daysof non-payment,our systemwill automaticallyopen thecase.However Aslong as you pay,case will be canceled.have a nice day kevin1重寄灯珠和驱动Dear friend，Thanks for your message.I am sorry for this issue.This maybe lamp bead anddrive outof thequestion，how aboutsend you a newlampbeadand driver,you fixit?If thereany youneed,please feelfree tolet meknow,I willdo my best for you.Looking forward to hearing from you soon.Have a nice day!Yours sincerely,Kevin2物品还没有收到等待的Dear friend,Thanks for your message.I am very sorry for this shipping.Aording to our shippingstatistic,the shipping time is about30-45business days.I thinkyou willreceived it soon.If youstill donot receiveyour itemswithin7days.Pls feelfree tocontact me.I willfull refundOR re-sendnew one to you.Please donot worry,we arehonest factoryseller andhave strongbuyers protectionpolicy.Could you please wait for awhile?It willbe highlyappreciated.and Asit isinternational shipping,I can not control the shipping time,but I can providemybestservice for you.Of course,you are my valued customer,I willdo mybest for you.IF thereany I can doforyou,please feelfree tolet meknow,I amsure ourfinal solution will make you total satisfactory.Thanks for your kindly understanding and greatsupports.Have a nice day!Yours sincerely,Kevin3表示感谢的Hi,friend,Thanks for your greatsupports andkindly understanding.If any,please feelfree tolet meknow,I willdo mybest foryou.Have a nice day.Kevin4叫客户重发图片来Dear friend,Thanks for your message.I amsorryforthis issue.Please donot worry,asyou aremyvaluedcustomer,i willdo mybest foryou.Could youplease sendme animage throughebay Messagecenter?Hopefully toget yourkindly understandingandgreatsupports.After getfinal confirmaton,i willdo mybest foryou.I amsure oursolutionwillmakeyoutotalsatisfactory.If thereany youneed,please feelfree tolet meknow,I willdo mybest foryou.Looking forwardto hearing from you soon.Have anice day!Yours sincerely,Kevin5请求重寄发图片Dear friend,I amso sorry tohearthat.I thinkthe packagewas brokenin thetransportation，We can resend newchips foryou right now,would yousendmesome photos？are yousatisfied withthat?Please kindlyadvice.Looking forwardto hearingfrom youHave anice day!:)Best regards,Kevin6建立订单，马上重发了Dear friend,I amsorry tolet youwait solong time.We havebuilt for the order,and we will send it soon.Sorry forour careless.Could youwait fora fewdays?If there is anyquestion oranything we can doforyou，please feelfree tocontactus.Thanks you!Kevin Dear friend thank for your message Yourtracking numberis:RF340113905SG Thefollowing isa logisticsand tracing单号(小包):RF340113905SG包裹状态:成功签收(8天)目的国家:法国xx-07-1700:00DistribuBALLANCOURT SURESSONNE PDC1 (91).xx-07-1700:00En coursde traitementBALLANCOURT SURESSONNE PDC1 (91).xx-07-1000:00Dpart paysdorigine SINGAPOUR(SG).发件国家:新加坡xx-07-1713:01Product Delivered(Country code:FR)xx-07-1208:12Despatched tooverseas(Country code:FR)xx-07-1008:12Received fromCustomer=Powered by.17track. maybehedy hadsent you a wrongmessage,and asyou see,the parcelwas besigned,i thinkmaybe yourfriend signedforyou,could you asked them?thank youvery much.hoping toget yourkindly understandingif any,pls feelfree tolet usknow,we willdo ourbest foryou have anice daykevin运输过程中碰坏重寄灯Dear friend thanksforyour message.Items maybe inthe logisticsand transportbreak something,we donot havethe abilityto controlthe behaviorof thelogistics,I hope you cana lotof understandingandsupporthow aboutwe resend you a new lights？right now.Of course,you can also giveyou arefund,choose whichone doyou prefer?have anice day Kevin接线情况Dear friendThanks foryour message.The yellowis earthline/Ground line,the Purpleis liveline/Hot line,the buleis neutralline.If thereis anyquestion oranything we can doforyou，please feelfree tolet usknow first.We woulddo ourbest toresolve itas soon as we could.Have anice day!:)Best regards,Kevin问客人更多有关的消息Hi friend,Thanks foryour greatsupport.And I amvery sorrytohear thebad news.Please dont worried,Could youplease tell me moredetail about the issue?I willhelp yousolve theissue assoonaswe can,all right?Thank youvery much.Best wishes我们在查问邮件发生什么事，有消息告诉你Kevin dearJames thanksforyourmessage，i alsocannotcheck thelogistics information，but we are askingthe postoffice whatwas happen，and weget theanswer，we willsendyoua message。 hope toget yourkindlyunderstanding。 have anice day！Hedy建立订单，重发Dear friend thanksforyourmessage.We havebuilt for the order,and we willsenditsoonhaveanice day Kevin我会敦促我的财务人员退钱给你hi，friend thanksforyourmessage，we willurge ourfinance staffto refund you haveanicedayKevin我们将在什么时候发货Dear，friendthanksforyourmessage，We learnfrom thesystem yourgoodshavebeenshippedon August5,shipping timeisabout20-25business daysif anyother question，pls feelfree tolet usknow，we willdo ourbest foryou haveaniceday！Kevin must1108你要重支付Dear，friendthanksforyourmessage，wewill refund you，and youneedtopay when you hadreceived theparcel，hoping toget yourkindlyunderstandingifanyotherquestion，pls feelfree tolet usknow，wewilldo ourbest foryou lookingforwardto hearingfrom you haveaniceday！Kevin给五星评价Hello againKevin Thankyoufriend Ireceived item today andtested allworking o.k.good.Thankyou again for allyour helpand timeexplaining myquestions about this itemwilldomore businesswith you again.I willnow leaveyoua positive5star feedbackrating scoreand hopefullyyou can do thesame forme friend.Thanks againHave agreat day!Regards hi,friend,thankforyour greatsupport andreally sorryfor responseyousolate and I willlet oursales uploadit intoour store.and itis samewith theimages wesent.and we candothis businessthrough paypaldirectly pleassedonotworroy,wearehonest factoryseller andhave strongbuyers protectionpolicy Looking forwardto hearingfrom you soonHave anicedayJacky建议修改差评We aresosorryto receiveyour negativefeedback.Please aeptour sincereapologies forthe faultyitem youreceived.I amafraid thedefective itemwas causedduring mass-produce,some timethere has a fewpieces defectiveandwedid notfound itout,hopeyou could kindlyforgive this mistake.Your understandingwould bemuch appreciated.In orderto makepensation forthe faultyitem,we wouldlike tofully refund your paymentor arrangeto senda replacementto youwithout returninganything.Please kindlyadvise.Meanwhile,we sincerelyhope thatyoucouldrevise yourfeedback toapositiveone afterweve solvedthe problemsince yourfeedback isvery importanttoourbusinesss development.Once again,we apologizeagain forall theinconvenience causedforyou.Please feelfree toget back to meand pleasedo letusknowif youhave anyfurther inquiries.We willtake everyaction possibleto keepyou happyand satisfied.Looking forwardto hearingfrom youKevin发错产品，低价处理Thanks foryourmessage.We arevery sorryabout that.And forthe thisproducts youhave received,would youmind to keep it,if weoffer youa verylow price?Of course,we alsocanresend the itemsforyou.Which solutionyou moresatisfied？Or youhave anothersolutions？Looking forwardto hearingfrom youHope youhaveaniceday!Kevin建议重寄Dear friendthanksforyourmessage,we sorryforthis issue,Items maybe lost in transit,and We have noway tocontrolthelogistics of the situation.how aboutwe resendyouanew oneright now?would youaept it?Of course,we canalso giveyouarefund haveanicedaykevinHi dear friend,Good afternoon!My nameis Jack,please allowme tohelp yousolve thisissue.Firstly,please aeptour deeplyapologize forthis problem,thisissuewas causeby ourmanufacturesmistake.We wasresent theproduct byeconomic shipping,and becauseis wasnot includeatracking number so wecouldnot trackit,but itstill didnot arrivedto you,sowethought it was lostin transitor heldby thecustoms.We wouldlike toresend theproduct foryouagainwith atrackingnumberfor free.About the60W driver,how aboutwe sellwith halfprice ofit toyou paythrough paypal?And wecanalsooffer afully refundif youprefer.Please kindlyadvice.If youare preferwe resend the100W driveragain andkeep the60W driverwith halfprice,then please send your paypal addressasapicture to me,all right?Icansendthe invoice toyousoon.Thank youvery much.Looking forwardto hearingfrom you.Best wishes,Jack发视频和图片的Dear friendthanksforyourmessage,pls sendthe ShortVideo tomy emailmoslighting#hotmail.(change#to)whenyousenditpls writedown youname(harripotter5)on messagehaveancie dayKevin Hi dearfriend,Thank youforyourkindlyunderstanding.I willask our financial staffto sendtheinvoicetoyoutonight.Please checkyour paypallater,and afteryou paid,please sendthe paypaltransaction numberto me,thank you.Looking forwardto hearingfromyou.Best wishes,jack漏螺丝的Hi dearfriend,I amreally sorryaboutthepoor shipping,please kindlyunderstand thatthe internationalshipping wasreally plicatedand itwas outofthesellers controlitsshipping time dependon theshippingtimeand thesecurity timeof customs.And fromthe pictureIcansaw thatwe haveonly sentyou oneset bolts?We canresend thesecond setbolt foryou,but theshippingtimewould betoo long,andIamsorryto informyou thatthe previouspicture ofthe listingwas wrong,oursupplierprovide thewrong pictureto us,and thisproduct doesnot includethe bracket,Iamverysorryaboutthisissue.In thissituation,in orderto pensateforyourloss,we wouldlike torefund AU$3for eachlight andrefund AU$3forthebolts,so totallywe wouldlike torefund youAU$9.Would youmind togo tothe hardwarestore buysome bolts?We apologizeagainforall theinconvenience causedforyou.Please feelfree toget backtomeand pleasedo letusknowif youhave anyfurther inquiries.We willtake everyaction possibletokeepyou happyand satisfied.Looking forwardtohearingfromyou.Best wishes,Jack问运回价钱Hi dearfriend,We willbear thepostage cost,and could youpleasehelp tocheckthecheapest shippingto ChinaGuangDong provinceZhongshan city?Looking forwardtohearingfromyou.Best wishes,Jack重寄物品有追踪号码Dearfriendthanksforyourmessage.it maylostintransport,how aboutwe resendyouanewonewith trackingnumber.could youaept it?of co