TheMeridianPBX命令.doc

The Meridian PBXs x11 software divides information into Overlays or Loader Programs (loads for short). Each Load has a specific function for example. LD 20 is where you can print information about telephones on the system. The loads range from LD 01 - LD 143. If you see any prompts that I dont mention just enter past them. ALWAY LOOK UP ERROR MESSAGES! Error messages indicate to you what you are doing incorrectly, ignoring them can lead to hours of fustration. To look up a Error message you have a couple of options depending on the Software Release of you PBX.1. You can look up an error message while in a load working. Hold down the Shift Key and press 1. This will bring you to the prompt. Then Type in: ERR the error message here.I.e. If I got an Error while Printing a new phone:REQ: PRTTYPE: FNBSCH0001TYPE: |(here is where I would hold down the Shift key and press 1) Then Type:ERR SCH001This is what should display on the screeen:SCH001: Invalid Input type for Designated Prompt. USE: TNB, DNB, Or Phone Type.This is just an example. 2. If you are using Optivity there is a feature on there that looks up Error message for you. It is in the System Terminal:It looks like !? it will read you the last error message.OverviewWhat I am going to show you should work in a Meridian PBXs with Release 19 and above. We will be using the Following Loads or (Loaders) programs LD 10 - Creating and editing Analog phones. LD 11 - Creating and editing Digital phones. LD 18 - Speed Call Lists- How to set them up. LD 20 - Moves, Adds, and Changes, Most of the common programming will be done here.(in Release 19 and above LDs 10,11,and 32 are accessible through LD 20.) LD 23 - Programming ACDs , Here we will program Telephone number that will ring directly to Voicemail without using TNs. LD 32 - Stating, Enabling and Disabling Telephones LD 43 - Backing up the PBX LD 95 - Name Changes, This is where we add, delete, or change the Display Names for any numbers we program. The Meridian Programming Language is a series of Prompts and Responses. The system will usually prompt you for what it needs and will wait for your response. Here are some typical prompts the system asks for: REQ: The Request prompt, Requests information. The system is waiting for your command. valid responses are different for each load. i.e.:(LD 20) Valid commands are: -PRT -DISU -NEW -ENLU -CHG -OUT -STAT -COPY.*DataHeads please note: BackSpace does not work if you mess up in this programming.Please refer to below: (Shift a.k.a. (the Star key) is used when you make a mistake see below:* Allows you to reenter information at that specific prompt * Takes you back to the beginning of the Load. * Takes you out of a load or type END TYPE: This is the type of item you want change.i.e. Valid inputs are: Phone Types- 2616, 2008, 2006, 2317, 2112,3902, 3903, 3904, 3905. TNB- Terminal Number (port number on the switch) i.e. 12 00 01 00 - 12=Loop 00=Shelf 01=Card 00=Unit *Please note: Enter spaces between the numbers: Not 12010!(its not a zip code!) DNB- Directory Number (a.k.a. Phone extension)i.e.- x6500 CUST: Customer number (almost always 0 unless you have more then one customer set up) Short Cuts1. Short Cuts For Option 11cs: When entering the TN information you dont have to insert all the 0s. i.e. 09 00 00 02 would only be 9 2. 2. Logging in:Be carful not to log in more than 3 time incorrectly, If you see OVL400 this means you are locked out. The default Lock out time is 45 minutes.You should see this when youpressreturn: or OVL000 Then press: Returnthen type LOGIThen you should see PASSType: your passwordHow to Program a Speed Call ListStep 1) LD 18Step 2) REQ: NEWStep 3) TYPE: SCLStep 4) LSNO: (0-8190) Pick an unused number for Speed Call ListStep 5) TOLS: (skip this) To list (new speed call list number)Step 6) NCOS: (0)-99 0 is the default. *Speed calls override the telephones NCOS* You should change to match the telephones NCOSStep 7) DNSZ: 4-(16)-31 This is the maximum amount of Digits allowed for each Speed call list.Step SIZE: 1-1000 - Maximum Telephone #s allowed per ListStep 9) WRT (YES) NO This tells the PBX to back it up in the “Data Store”Step 10) STOR xxx yyyy - xxx- the position in the listYyy-yyyy is the telephone number-*Remember to program a “9” if you use it to dial out with. Ex. 01 9,1-800-555-1212Step 11) WRT (YES) NO - This tells the PBX to back it up in the “Data Store”Creating Intercom GroupsBasically Dial Intercom Groups are an internal paging system for the Meridian PBX System.There are two ways you can set up these groups:R- Which means Ring.If you dial someones 2-digit intercom number it will wait until it is answered before you will be able to talk.V- Which means VoiceThis will ring once then automatically pick up so you can talk or listen.It will only ring continuously if the person is on the phone.To Create Intercom Groups, first print your existing groups.STEP 1)LD 20 STEP 2)REQ: PRTSTEP 3)TYPE: DIGSTEP 4)CUST: 0then Enter through.This will give you the list of groups already programmed.To create a new Intercom Group, just create an Intercom Key on the phones that you want to be in the same Intercom group.Adding an Intercom key:This example is on a M2616 TelephoneSTEP 1) REQ: CHGSTEP 2) TYPE: 2616STEP 3) TN: xx-xx-xx-xxSTEP 4) ECHG:YESSTEP 5) ITEM: KEY 8 DIG 1 10 V This is the 8th key on a persons phone. The Dial INTERCOM Group 1 The persons personal group number 10 V= Voice. You need to program this on at least 2 phones with the same Intercom Group numbers but with different Personal Numbers i.e. 10 and 11.To use the feature;Person 10 would press his Intercom Key (key and dial 11 andif the other person 11 is off the phone it would ring once then automatically pick upThen you can just speak to them without them having to press anything. You must assign everyone you want to be able to talk to on the same Group number.i.e. Group 1 members can only talk to other group 1 membersso on and so forthSetting Time and DateTo set the time and date of your system you program in load 2:Step 1) LD 02Step 2) STAD Day Month Year Hour Minute Secondi.e. STAD 24 11 1976 15 41 49 =November 24th 1976 3:41pm 49 secondsTo test it.Type: TTAD - (this tests time and date)Printing a PhoneLD 20REQ:PRTTYPE:DNBCUST: 0DN: i.e. 5555Then press Enter until it begins to auto scroll. This will give you the Phone Type i.e. 2616 and the TN i.e. 12 00 05 00Then type:REQ:PRTTYPE: (Phone type)or (TNB )Valid phone types2xxx -You may enter: 2000,2003,2006,2008,2009,2016,2018,2112,2216,2317, or 26163xxx -For Taurus sets (Release 24 Later)3901,3902,3903,3904, or 3905i2002, i2004, i2050TN: This is where you put the TN info you printed above.example:12 00 05 00 Then enter throughLooking up Error MessagesTo look up error message(This may not work for all Release software): Step 1) Log InStep 2) Type (4 stars - Shift 8) * Step 3) Type Shift and the 1 KeyStep 4) Type ERR then space the error messageEx. SCH0600(Shift) 1ERR SCH0600 (enter)SCH0600 Moves/Adds/ChangesMoving a Telephone (*NEVER MOVE AN ACD SET! Corruption can occur)To move a Telephones between exsiting location:LD 10 for AnalogLD 11 for DigitalLD 20 (for Rls 19 and above)REQ: MOVTYPE: (Phone Type)TN: (Terminal Number)TOTN: (To new TN Number)Then Enter Through.Here is an Example:Thelma X5000 TN 12 0 0 0 TYPE: 2008Louise X5001 TN 12 0 0 1 TYPE: 2616Find and empty Digital Tn that is not programmed(i.e.12 0 0 10)ThenIn LD 20 do a:REQ: MOVTYPE: 2616TN: 12 0 0 1TOTN: 12 0 0 10then Enter through. Now Louise is in limbo right now.then do aREQ: MOVTYPE: 2008TN: 12 0 0 0TOTN: 12 0 0 1Then Enter Through. now Thelma is moved to where Louise was. Then do REQ: MOVTYPE: 2616TN: 12 0 0 10TOTN: 12 0 0 0Then Enter Through.You now Successfully Swapped Thelma and Louises places without having to change any wiring. Now just swap their Physical telephones places Deleting a telephoneIn LD 20 Do a:REQ: OUTTYPE: (Type of phone you are outing: I.e. 2616)TN: (The TN of the phone you are outing i.e 12 0 0 1)Then Return Through.Enabling a phoneTo Enable a phone, at the REQ prompt in LD 20 or 32 type ENLU then the TN of the phone.LD 20REQ: ENLU TN (i.e. ENLU 12 00 05 00)Disabling a phoneTo Disable a phone at the REQ prompt type DISU then the TN of the phone.REQ: DISU TN i.e. DISU 12 00 05 00Changing the Display NameTo change a name alway out the old name then insert the new name.LD 95REQ: OUTTYPE: NAMECUST:0DN: 5555 Return through to the REQ prompt.Then add the new name:REQ: NEWTYPE: NAMECUST:0DN: The extension i.e. 5555 NAME: The name i.e. BOB JONESYou can add more names at the next DN promptBuilding an ACD Mailbox:The purpose of this is to create a Telepone number that rings directly to Voicemail. There are a few other ways you can do this as well. 1. Using Default Call Forwarding, Phantom Numbers, Program on a, Voicemail Phone, or a phone forwarded to voicemail.To Create a ACD Voicemail Box:Step 1) LD 23Step 2) REQ: NEWStep 3) TYPE: ACDStep 4) CUST: 0Step 5) ACDNEnter the mailbox number or DID #)Step 6) MAXP: 1Step 7) NCFW: (Voicemail number)Or the number you want this acd to forward toStep Then Enter ThroughYou have just created an ACD Mailbox in the pbx. When ever anyone calls this number it will automatically forward to voicemail or the number that you assigned in (NCFW field) -Night Call Forward prompt.*Please note: Make sure you create a mailbox in your Voicemail with the same extenstion.* You can label the name in LD 95Printing RoutesLD 21:REQ: PRTTYPE: RDBCUST: 0ROUT: (specify a specific route number or leave blank for all of them)ACOD: (you can sort by access code or leave it blank)Scroll through with Enter This is another long list you might want to try to capture it before you press enterListing Trunk MembersListing Trunk Members Prints out all the Programmed Trunks, their TNs, and what Routes they are associated with.LD 21REQ: LTMCUST: 0Route: (you can specify specific routes or leave it blank for all of them)ACOD: (Blank or you can sort by access code)Printing Customer InfoLD 21REQ: PRTTYPE: CDBCUST: 0Then scroll through. be careful this is a long list be sure to set your printer to on or your procomm to capture before scrolling through.Listing Phone by FeaturesLD 81REQ: LSTCUST: 0DATE: (you can sort by date)Page:DES: (you can sort by the Des description)FEAT: (this is where you put the feature of the phones you want to print) i.e. if you wanted to find all analog lines or phones you would put in DTNFinding the Issue and Release (software version) of your PBXLd 22REQ:ISS -This gives you the:VersionReleaseISSUEBacking Up Your SystemTo back up the PBX make sure there is a Meridian Floppy in the Floppy drive. Then go to:LD 43. type: EDDReturn through=Author: Rick CruzSend Changes or Feature request to =Quick Ref Guide to Loads Descriptions:LD 2 Setting time and date, reports, thresholds etc.LD 10 Analogue phone settings.LD 11 Digital phone settings.LD 12 Attendant ConsoleLD 14 Trunks eg. Analog, Route members, auto terminations etc.LD 15 Customer Data Block - crucial to have access for most changes eg. Common Equipment etc.LD 16 Route Data Settings on routes - ability to change routes, assign IDC tables to a route, use ESN etc.LD 17 Configuration : eg. Change or add D-channels ., configuer TTYs etc.LD 18 Speed Dial Lists, Hotlines etc.LD 20 Print routine - Phones, DNs, TNs etc.LD 21 Print routine - Listing and Routes Info.LD 22 Print routine - Configuration.LD 23 Print routine - ACDs, NACD & CDNsLD 24 Creating and modifing DISAsLD 27 ISDN BRA settings.LD 29 Memory management - determine the amount of memory used etc.LD 30 Network / signalling diagnostics, eg. On trunk loops, from digital card to digital phone,clock controllers(DTI2 or PRI2)LD 31 Telephone attendant console diagnosticsLD 32 Network / Peripheral equipment diagnostics including Dgtl LC and FALC cards, analogue anddigital sets etc.LD 34 Diagnostics on Digitone receivers, dial tone detectors.Enabling and disabling the TDS loop (See LD 38 for CONF loop)LD 35 Common Equipment Diagnostics, eg. Status of CPU and buses, status of memory etc.LD 38 Enabling and disabling the CONF loop (See LD 34 for TDS loop)LD 36/ Trunk diagnostics - stats on trunks, error thresholds etc.41LD 39 Status of Peripheral signalling, Clock Controller, clear minor alarms on active CPU etc.LD 40/ Call Detail Recording (CDR) diagnostics.42LD 43 Equipment Datadump - downloading config for backup storage etc.LD 44 Software audit.LD 48 Link diagnostics - ISDN D-channel