机票预订口译.doc

l Air China Booking Office. Good morning. Can I help you?l Yes. Id like an economy flight to Hainan next Wednesday afternoon. l One moment, sir. Ill check There are no seats available that afternoon. l But theres a red-eye flight at 10 p. m. How about this one, sir?l We have a connecting flight via Nanjing.l What time does it leave?l The departure time is 9:25 a.m. from here and 12 oclock sharp from Nanjing.l That sounds OK.l Well, so thats Flight No. 689 with Air China for Hainan at 9:25 a.m. next Wednesday, Sep.6th, via Nanjing. Is that correct?l Can you please add this to my mileage, please? Im using Phoenix Miles Silver.l No problem, sir. Please tell me your membership ID.l Ive added it. It will be valid if no refund occurs.l China Eastern Airline Booking Office. May I help you?l Id like to make a reservation to Xian.l When would you like to go?l The second Sunday of next month. I think its May 14th.l We have a flight leaving for Xian via Beijing at 8:44 a.m. Is that OK?l Do you have a direct flight to Xian in the afternoon?l Let me check Yes, we have a nonstop flight6 at l: 30 p.m.l It sounds good. By the way, do I need a ticket for my 10-month-old son?l Im afraid so. The fair is 10% of the overhead price if he doesnt take a seat.l That sounds fine. Can I reserve a seat now?l I need a one-way ticket from Beijing to Shanghai, please.l When do you want to take your departure, Mr. Dong?l That is July 2nd, to Shanghai. Sorry, sir, all seats have been booked. How about next Monday?l Im afraid that will be too late.l Then shall I put your name on the waiting list?l What do you mean by that?l It means if someone cancels his flight on Saturday to Shanghai, I will give you a call.l If it is the only choice, I11 have to accept it.l Then please give me your phone number.l Contact me as soon as possible, OK?l I will, sir. I will let you know straightaway. Thank you for flying with Air China.l Thank you for your help. Byel Goodbye and have a nice day!l Is that Air China Booking Office?l Yes, sir. May I help you?l Id like to book a return ticket from Beijing to London any time in early September.l Any special requirements, sir?l Yes, Id like a nonstop flight. And would you please leave the return ticket open?l OK, sir, just a moment. Flight CA516 leaves Beijing at 16:34 0n 6th September. Is it OK?l Please reconfirm your reservation no later than 72 hours.l Thank you for reminding me. By the way, Im a vegetarian .l OK, sir. I will add this to the ticket information.l Thank you for that.l My pleasure, sir. I hope you have a pleasant trip.l This is the Booking Office of Air China. May I help you?l Id like to book an economy class seat from Beijing to Dali on CA1849 0n December 20th, next Thursday.l Just a moment, please and Ill check my computerThank you for waiting. Im afraid there is not a single seat left on that flight.l Not even a first class seat7l No, Im afraid not. We are now in tourist season. At this time of the year, reservations should be made at least two weeks before the flight departure date. l However there may be a cancellation between now and the 20th. May I waitlist you on the 20th?l What are the chances?l I cant say for sure at the moment, but well see what we can do for you. l Okay, put my name on the waiting list.l Would you spell your name, please?l Thank you. Is that J” as in John, “E” as in Edward, “A” as in Apple, “N” as in Nancy, “I” as in India, “N” as in Nancy, and “E” as in Edward?l Yes, thats correct.l Thank you, Ms. Carver. May we have your phone number so that we may contact you?l Im working in North China Institute of Aerospace Engineering. I stay in 301 0f No. 7 Building.l Thank you. If youd like to make a note, Ill repeat your reservation. l Ive put your name on the waiting list for CA1849 0n the 20th. l When we can reserve a seat on CA1849 on the 20th, well call you. l Is there anything else I can do for you?l No, thank you.l Thank you for flying Air China.l Id like to confirm my flight reservation.l May I know you Flight number, please?l Its flight CA1849, which leaves Beijing at 13:40 0n December 20th.l Oh, yes. Thats our regular flight to Dali. Would you please tell me your name?l Ms. Carter, here you are. Youre flying in first class. Is that right? l Oh, no. Im sure I made a reservation for an economy-class ticket. My name is Carver, not Carter.l Let me check. Aha! Ive got it. Now, your ticket is in order. Thank you for calling to confirm.l Its better to confirm after ordering, right? And I dont want to lose it.l Quite right. If you hadnt confirmed, it would be cancelled within 24 hours before the departure time. In order not to miss your flight, I think you should pick up your ticket as early as possible.l Im scheduled on your flight CA1849 from Beijing to Dali tomorrow afternoon. Id like to make sure that there is no problem with my reservation.l Im happy to check for you. But I need to retrieve your reservation record in my computer first. Could you tell me your last name, please?l Thank you for waiting, Ms. Carver. Your record shows that your reservation from Beijing to Dali has been cancelled.l I called your office last week and booked my seat from Beijing to Dali on December 20th, Thursday on CA1849 departing at 13:40 tomorrow. l I believe that the cancellation is due to your failure to confirm.l You know, passengers are requested to confirm their seats at least 24 hours before the flight departure time. Failure to do that will result in automatic cancellation.l Are you trying to tell me that I cant get on the flight tomorrow afternoon? l Im sorry, maam. Seats are not available on tomorrows CA1849. Its too bad that I didnt notice the confirmation rule.l Im sorry. But would you like me to reserve a seat for you to Dali for the day after tomorrow?l Do you expect any no-shows for CA1849 tomorrow morning? If so, Id like to standby at the airport.l All right, if this is the best you can do for me.l Thank you, maam. You are confirmed on CA1919 the day after tomorrow, December 2lst.l It leaves Beijing at 8:40 a.m. and arrives in Dali at 10:25 a.m. May I have your telephone number in Beijing where we can call you?l Please check in at least 2 hours prior to the flight departure. Is there anything else I can do for you?l Ill check for seats. l Let me check for the availability.l Im sorry. All the flights to London today are fully booked.l Sorry, all the flights are already full.l Sorry, there was no seat to Beijing.l You will have to change planes at Beijing Capital International Airport.l We have only one flight a day for Frankfurt.l The ticket you ask for is sold out.l The flight number is CA 4454 0n November 13th. l Theres a 10:30 (ten thirty) flight to Beijing tomorrow mornlng.l We dont have any discount available.l I beg your pardon?l Do you want a one-way ticket or round-trip ticket? l What date and what number of the flight do you want to book?l I Can give you a reservation on Flight number 017.l You are welcome. Im happy to serve you.l Id like to book a ticket.l Where do you want to fly?l When do you want to leave?l There are three flights that day: CA 965 at 2:00, LH721 at 10:00 and CA 931 at 14:10. Which one do you prefer?l Any airline, if its cheap.l Sure. May I buy the ticket now?l Of course. Do you want a first class, business class, or economy class ticket?l One-way or return?l One-way. What is the airfare?l 4,320 Yuan excluding airport construction fee, the additional fee of fuel and taxes.l How much in total?l The airport construction fee is 50 Yuan, and the additional fee of fuel is 80 Yuan. Besides, the taxes are 720 Yuan. The total is 5,170 Yuan.l Can I pay by credit card?l Sure. Please tell me your name and passport number. l Here are my credit card and passport.l Id like to buy a ticket to Jakarta.l Wait for a moment. Ill check the availability. Sorry, there are no seats left.l Thats too bad. How about the day after tomorrow? There is no direct flight to Jakarta. The only flight is SQ 803, which will stop at Singapore. Is that OK?l When does it depart?l 8:45 a. m. At Beijing Time.l I dont think it is OK. Which is the earliest direct flight available?l Let me check. CA 944 0f next Monday is the earliest one. Is it OK?l Sure. When is the departure time?l It departs at 16:00 and arrives at 0:30 next day at Beijing Time.l OK. Make me two reservations on that flight, please. l Do you want a first class, business class or economy class ticket?l First class.l One-way. What is the airfare? Do you have any discount?l Sorry. We havent any discount available right now, as it is high season.l The ticket is 2,140 Yuan. The airport construction fee is 50 Yuan, and the additional fee of fuel is 80 Yuan. Besides, the taxes are 540 Yuan.l The total is 2, 810 Yuan for one ticket. It means 5,620 for two. How would you like to pay it, in cash or by credit card?l In cash. Here it is.l Well, there are your tickets and passport. And here is your change.l Is that Air China Booking Officel Id like to book a return ticket from Beijing to London any time in early September.l Yes, Id like a nonstop flight.l OK. Sir, just a moment. Flight CA 516 leaves Beijing at 16:34 0n 6th September. Is it OK?l Please reconfirm your reservation no later than 72 hours.l Whats your name and flight number?l I still cant find your name on the reservation list.l Your ticket is not confirmed in the computer.l What is your nationality?l Tell me the flight number, please. When are you flying?l What class are you flying in?l How do you spell your last name?l Are you flying in economy class?l Youre all set.l Your flight is reconfirmed.l What about the time of departure? Is there any change?l Air China. How can I help you?l I need to reconfirm my flight.l What date are you flying?l Can you give me your surname?l Do you have any meal requests?l Yes, Id like a vegetarian meal.l Is anyone else flying with you?l My wife is also going. Ill give you her name. Its Michelle Santos.l How do you spell Michelle?l Your flight is reconfirmed. Enjoy your flight.l Can you help me reconfirm my flight home?l Sur