At-the-hotel-优质信息技术公开课课件PPT课件.ppt

三亚海棠湾红树林费尔蒙酒店 湖州喜来登温泉酒店 朱美拉广州大酒店 海口七星级千禧酒店 青岛海景花园大酒店 青岛颐中皇冠假日酒店 青岛香港里拉大酒店 青岛海尔洲际酒店 青岛麒麟皇冠大酒店 青岛万达艾美酒店 迪拜帆船酒店 2020 3 26 1 ClassReport 2020 3 26 2 Wherearethey Whatdoesthemanwanttodo 2020 3 26 3 U Unit5Listening SpeakingAttheHotel 2020 3 26 4 LearningObjectives 学习目标 Bytheendofthislesson youwillbeableto Readandremembersomewordsandpatternsonbookingrooms 单词和句型 Helpguestscheckinandout 能帮助客人订房及退房 Beinapoliteway 礼貌待人 2020 3 26 5 Newwordstolearn Goodmorning whatcanIdoforyou Goodmorning I dliketobookaroom asingleroom adoubleroom astandardroom 单人的 双人的 标准的 2020 3 26 6 MayIhelpyou I dliketo please Newwordstolearn checkin 办理入住手续 checkout 办理退房手续 frontdesk前台 2020 3 26 7 Newwordstolearn You vebookedasingleroomforfournights Exactly adv 确切地 2020 3 26 8 Newwordstolearn 订房记录 预约卡 departure 离开 fillin theform 填写表格 2020 3 26 9 Newwordstolearn bill账单 passport护照 IDcard身份证 Visacard威士信用卡 receipt收据 cardkey房卡 2020 3 26 10 bookbilldepartureformpassportreceiptsingledoublestandardexactly frontdeskcardkeyIDcardVisacardcheckincheckoutfillin 预订账单离开表格护照收据单人的双人的标准的确切地 前台房卡身份证威士信用卡办理入住手续办理退房手续填写 v n n n n n adj adj adj adv 2020 3 26 11 formdeparture填写doublecheckout exactly办理入住手续bookreceipt单人的 2020 3 26 12 2020 3 26 13 double bill single book Whatkindofroomwouldyouliketo a roomora room Afterwefinishedlunchatarestaurant myfriendpaidthe 2020 3 26 14 Checking in 2020 3 26 15 1stlisteningforthechoices 1 WhatdoesMr Brownneedtodotocheckin Fillintheform ShowhispassportPaythebill 2 Whatdoestheclerkneedtodo Checkthename Showthebill Givehimthecardkey 2020 3 26 16 RoomType 2020 3 26 17 Hello MayIhelpyou Hi I dliketo Oh yes you vebookedasingleroomforfournights Exactly Couldyoufillintheform please Sure Yourroomis1830andhereisthecardkey Enjoyyourstay 2020 3 26 18 SentencePatterns MayIhelpyou I dliketocheckin MayIhaveyourname Mynameis Couldyoushowmeyourpassport Hereyouare Youhavebookedasingleroomfor4nights exactly Couldyoufillintheform please Sure Yourroomis andhereisthecardkey Enjoyyourstay Thanks 19 2020 3 26 20 Checking out 2020 3 26 21 Listenforcheckingtheanswers 1 WhatdoesMr Brownneedtodotocheckout Showhispassport Paythebill Saytheroomnumber 2 Whatdoestheclerkneedtodo Showthebill Keepthepassport Givehimthereceipt 2020 3 26 22 Wordsandphrases WhenMr Brownwantsto 办理入住手续 heneedstoshowtheclerkhis 护照 andheneedsto 填写表格 23 WhenMr Brownwantsto 办理离店手续 heneedstopaythe 账单 Afterpayingthebill theclerkwillgivehima 收据 24 Onemoment please Room1830 Mr RobertBrown Fournights Beginningon14April Goodmorning I dliketocheckout Room1830 That sright Hereisthebill sir Here smyVisacard Thankyou sir Here syourcardandreceipt Haveaniceday Thankyou Confirmation 确认 2020 3 26 25 Begin bill checkin fillin Fournights on14April That sright Hereisthe sir Thankyou MayIhelpyou sir Yes I dliketo Couldyou theformhere please Beginning 2020 3 26 26 2020 3 26 27 MayIhelpyou I dliketocheckout MayIhaveyourname please Mynameis What syourroomnumber Room Hereisthebill sir HereismyVisacard Hereisyourcardandreceipt Haveaniceday Thankyou bye 28 QingdaoKilinCrownHotelAstandardroom300yuan night2013 5 28 5 31 3nights 第一幕 电话预约 第二幕 实地入住 第三幕 办理退房 2020 3 26 29 2020 3 26 30 Summary checkin checkout 31 Readandcopyt