试卷(ISO-TS16949)

ITC Examin Internal Auditor for ISO TS 16949 2002 ISO TS 16949 2002 内审员考卷内审员考卷 Location 地点地点 Name 姓名 中文 姓名 中文 block letter 拼音 Date 日期日期 Start 开始时间 开始时间 Signature 签名 签名 Assessment 评分评分 NumberWanted Correct answer min 30 Faulty answer max 20 Total 50 Pass Yes No TrainerTrainer Name DateName Date ITC 答题卷 Please fill in the correct answer to this form sheet 请在正确的答案选项打请在正确的答案选项打 12345678910 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 a b c d e 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 4950 a b c d e ITC ID No QuestionTranslation 001In ISO TS 16949 2002 a Note indicates a guidance only b a requirement c a mandatory requirement with some flexibility allowed in compliance methodology d an expression that is not used in ISO TS 16949 2002 e none of the above 在 ISO TS16949 2002 条文中 标示为 注 指的是 a 仅是指导性描述 b 要求 c 一种符合性的方法但具有弹性的强 制性要求 d 不是 ISO TS16949 中的描述 e 以上皆非 002In ISO TS 16949 2002 should an organization specify responsible personnel with the authority to stop production to correct quality problems a yes in every case b there is no requirement c for critical problems only d only in agreement with the customer e c and d are correct only 在 ISO TS16949 2002 中 一个组织应该 要指派被授权的负责人有权停止生产 直到质量问题解决为止 a 是的 在任何情况下 b 并无要求 c 仅需针对重要问题 d 仅需和客户达成协议即可 e c 和 d 正确 003According to ISO TS 16949 2002 management with authority and responsibility for corrective action shall be a informed weekly as to the number of noncompliances b informed at regular intervals as to the number of noncompliances c informed about noncompliances only as needed d informed about noncompliant products and processes promptly e informed about only the most severe noncompliances 根据 ISO TS16949 要求 对于纠正和预 防措施部份 负有相应职责和权限的管 理层必须 a 每周被告知不符合项的数目 b 定期的被告知不符合项的数目 c 需要时被告知不符合情况 d 适当的被告知不合格产品和不符合 的过程 e 只有最严重的不符合需要被告知 ITC ID No QuestionTranslation 004According to ISO TS 16949 2002 the business plan shall a cover a five year period b include health safety and environmental issues c be subject to a third party audit d be a controlled document e not include strategic projects 根据 ISO TS16949 要求 业务计划必须 a 覆盖 5 年的周期 b 包括健康 安全和环境的议题 c 使用于第三方审核 d 是一份受控文件 e 不包括战略项目 005ISO TS 16949 2002 is not applicable to an organization providing a parts or materials b finishing services c distribution services d customer specified products e indirect materials 哪些组织提供的产品不适用于 ISO TS16949 a 零部件或原材料 b 最终服务 c 发送服务 d 客户指定产品 e 间接原材料 006According to ISO TS 16949 2002 which of the following documents shall be accessible at the work stations a engineering standards b training records c a quality manual d work instructions e all of these 根据 ISO TS 16949 2002 要求 下列哪 些文件必须在工作现场 a 工程标准 b 培训记录 c 质量手册 d 工作指导书 e 以上皆是 007Regarding customer property the organization shall exercise care over which of the following a lost and damaged customer owned product b organization waste c tooling d supplier packaging e a and c only 关于顾客财产 组织必须注意哪些 a 遗失和损坏的客户拥有的产品 b 组织的废弃物 c 工装 d 供货商包装 e a 和 c 正确 ITC ID No QuestionTranslation 008To what standard is laboratory accreditation required for an internal laboratory used by an organization a ISO IEC Guide 25 b ISO IEC 17025 c ISO 9001 d all of the above e no accreditation is required 组织的内部实验室认可依据哪个标准 a ISO IEC Guide 25 b ISO IEC 17025 c ISO 9001 d 以上皆是 e 不要求进行认可 009According to ISO TS 16949 2002 commercial independent calibration facilities providing services to the organization shall be a accredited by the International Calibration Institute ICI b accredited to ISO IEC Guide 25 c accredited by ISO TC 176 d accredited to ISO IEC 17025 or to the national equivalent or be acceptable to the customer e none of these 根据 ISO TS 16949 2002 要求 提供服 务给组织的商业 独立 检定机构 必须 a 由国际检定协会认可 b 由 ISO IEC Guide 25 认可 c ISO TC 176 认可 d ISO IEC 17025 认可或是等同的国 家标准或是客户接受的标准认可 e 以上皆非 010According to ISO TS 16949 2002 a preventive and corrective action process requires a error proofing b problem solving methods c rejected product analysis d 5S problem solving process e a b and c are correct only 根据 ISO TS16949 一个纠正预防措施 过程要求 a 防错 b 解决问题方式 c 退货分析 d 5S 的问题解决过程 e a b 和 c 正确 ITC ID No QuestionTranslation 011Organizations are required to assure the timely review of customer engineering specifications What is the maximum recommended time to complete the review a 24 hours b three days c two weeks d one month e not addressed in ISO TS 16949 2002 组织被要求保证 适时的审查 客户工 程规范 完成此审查的最大的建议时限 为 a 24 小时 b 3 天 c 2 周 d 1 个月 e ISO TS 16949 2002 没有要求 012Control of documents shall be documented in a procedure and include a approval prior to issue b reviews and updates c assurance that relevant versions are available at points of use d all of the above e a and b are correct only 文件控制指的是必须有书面化的程序 和包括 a 发放前被批准 b 审查和更新 c 确保使用场所有相应版本 d 以上皆是 e 仅 a 和 b 正确 013Advanced quality planning according to ISO TS 16949 2002 shall include specifically a SPC control limits b customer requirements and references to appropriate technical specifications c all measurements to reduce scrap d business plan measures e none of the above ISO TS 16949 2002 对先期质量策划的 要求 包括 a SPC 控制界限 b 客户要求和有关技术规范 c 所有测量装置减少报废 d 业务计划的方法 e 以上皆非 ITC ID No QuestionTranslation 014An ISO TS 16949 2002 quality system auditor should expect to find documented evidence that the management of an organization is tracking a trends in quality b trends in operational performance c trends in plant wide grand average measurement of process capability d all of the above e a and b are correct only ISO TS 16949 2002 质量体系审核员 应该能够发现哪些证据并能追溯组织 的管理 a 质量趋势 b 运行绩效 c 过程能力的趋势 d 以上皆是 e a 和 b 正确 015According to ISO TS 16949 2002 product safety considerations shall be addressed by the organization with the focus on the design and development process and a service provision b preservation of product c manufacturing process d statistical techniques e none of the above 根据 ISO TS 16949 2002 产品安全考 虑必括组织在设计开发过程被陈述以 及哪个过程被提出 a 服务提供过程 b 产品保存 c 产品生产过程 d 统计技术 e 以上皆非 016An ISO TS 16949 2002 process for contract review requires consideration of a any customer specific requirements b delivery and post delivery activities c possibly unstated requirements necessary for intended use d all of the above e none of the above ISO TS 16949 2002 对于合同评审过 程要求考虑 a 任何的客户特殊要求 b 交货及后续动作 c 可能的未陈述的要求 但是为使用 用途必须的要求 d 以上皆是 e 以上皆非 ITC ID No QuestionTranslation 017According to ISO TS 16949 2002 customer owned tooling and equipment shall be a segregated from other tools and equipment b permanently marked c numbered according to customer specifications d all of the above e none of the above 根据 ISO TS 16949 客户拥有的工装和 设备必须 a 和其它工装分开 b 永久标示 c 根据客户规范进行编号 d 以上皆是 e 以上皆非 018Records must be kept for the calibration of all a employee owned gauges b customer owned gauges c measuring and test equipment d all of the above e b and c are correct only 哪些的校正记录需保存 a 员工自有的量具 b 客户拥有的量具 c 测量和试验设备 d 以上皆是 e b 和 c 正确 019ISO TS 16949 2002 specifically adds requirements for customer engineering specifications These include a assure a timely review of all specifications b assure a proper distribution of all specifications c maintain records of implementation in production d all of the above e a and c are correct only ISO TS 16949 2002 特别增加了对客户 工程规范的要求 这些包括 a 确保适时的审查所有规范 b 确保正确分发所有规范 c 保持生产中的记录 d 以上皆是 e a 和 c 正确 ITC ID No QuestionTranslation 020According to ISO TS 16949 2002 the organization shall analyze parts rejected from a customer s manufacturing plants b customer s engineering facilities c dealerships d all of the above e none of the above 根据 ISO TS 16949 2002 组织对于分 析哪些退货的产品 a 从客户生产现场的退货 b 来自客户工程部门 c 经销商 d 以上皆是 e 以上皆非 021According to ISO TS 16949 2002 all organization approved supplier for production material shall a always be approved by the customer b be able to supply products or materials that meet the regulatory requirements of the country of manufacture c monitor the performance of their manufacturing processes d all of the above e b and c are correct only 根据 ISO TS 16949 2002 所有被核准 的原料供货商应该 a 也要被客户批准 b 符合所在生产国的法规要求来生产 产品 c 监控制造过程的绩效 d 以上皆是 e b 和 c 正确 022ISO TS 16949 2002 requires a definition of retention periods for quality system documents and records for a a period which fulfills company requirements b a period which fulfills customer requirements c a period which fulfills regulatory requirements d all of the above e none of the above ISO TS 16949 2002 要求对于质量体系 文件和记录的保存时间定义 a 满足公司的要求 b 满足客户的要求 c 满足法规要求 d 以上皆是 e 以上皆非 ITC ID No QuestionTranslation 023ISO TS 16949 2002 requires with regard to identification a product identification when appropriate b a process for identifying all product c identification for production only d a and c are correct only e none of the above ISO TS 16949 2002 对于标示的要求 a 适当时进行标示 b 对所有产品的标示过程 c 仅生产过程标示 d a 和 c 正确 e 以上皆非 024According to ISO TS 16949 2002 the organization shall have a system to ensure that all materials shipped are labelled and packaged according to a regulatory requirements b customer requirements c Kanban requirements d all of the above e a and b are correct only 根据 ISO TS 16949 2002 组织必须有一 套体系来保证所有被运送的物料要标 示和包装 是根据 a 法规要求 b 客户要求 c 老板要求 d 以上皆是 e a 和 b 正确 025According to ISO TS 16949 2002 electronic media can be used for a work instructions b records c control plans d all of the above e a and c are correct only 根据 ISO TS 16949 2002 电子媒体可 用于 a 工作指导书 b 记录 c 控制计划 d 以上皆是 e a 和 c 正确 026Top management shall define in the business plan a quality objectives b quality measurements c benchmarking inside the automotive industry only d a and b are correct only e none of the above 在业务计划中 高阶管理层必须定义 a 质量目标 b 质量的量测方式 c 仅针对汽车行业的竞争对手分析 d a 和 b 正确 e 以上皆非 ITC ID No QuestionTranslation 027According to ISO TS 16949 2002 the customer representative s shall represent the customer concerns such as a selection of special characteristics b setting quality objectives c product design and development d all of the above e none of the above 根据 ISO TS 16949 2002 顾客代表必 须代表客户的关注事项 例如 a 特殊特性的选择 b 设定质量目标 c 产品设计和开发 d 以上皆是 e 以上皆非 028According to ISO TS 16949 2002 acceptance criteria shall be a always approved by the customer b defined by the organization c zero defects for attribute data d all of the above e b and c are correct only 根据 ISO TS 16949 2002 可接受准则 必须 a 总是被客户批准 b 组织自行定义 c 属性数据为零缺陷 d 以上皆是 e b 和 c 正确 029According to ISO TS 16949 2002 a process for changes that impact product realization shall include a control of changes b reaction to changes c changes initiated by the organization d all of the above e a and b are correct only 根据 ISO TS 16949 2002 一个过程的 变化导致影响产品实现过程时 必须包 括 a 控制此变化 b 对变化作出反应 c 组织作出的变化 d 以上皆是 e a 和 b 正确 030According to ISO TS 16949 2002 a customer communication process shall include a amendments to contracts or order handling b customer feedback c customer complaints d all of the above e b and c are correct only 根据 ISO TS 16949 2002 顾客沟通过 程必须包括 a 合同的变更或是订单处理 b 顾客反馈 c 顾客投诉 d 以上皆是 e b 和 c 正确 ITC ID No QuestionTranslation 031Design and development inputs include a customer requirements and targets b targets for productivity process capability and cost c control plan d all of the above e a and b are correct only 设计开发的输入包括 a 顾客要求和目标 b 生产力目标 过程能力和成本 c 控制计划 d 以上皆是 e a 和 b 正确 032Manufacturing process design output results in a a control plan b customer requirements c process approval acceptance criteria d all of the above e a and c are correct only 制造过程设计输出是什么的输入 a 控制计划 b 顾客要求 c 过程批准接受准则 d 以上皆是 e a 和 c 正确 033Design and development control is assured by a measurement at specified stages b manufacturing process design review c product design review d all of the above e a and b are correct only 设计和开发控制是由何来确保 a 特定阶段的测量 b 制造过程设计评审 c 产品设计评审 d 以上皆是 e a 和 b 正确 034According to ISO TS 16949 2002 supplier performance shall be monitored by a the control plan b delivered part quality performance c delivery schedule performance d all of the above e b and c are correct only 根据 ISO TS 16949 2002 供货商绩效 必须由哪些方面进行监控 a 控制计划 b 交付产品的质量 c 交付时间的绩效 d 以上皆是 e b 和 c 正确 ITC ID No QuestionTranslation 035According to ISO TS 16949 2002 a product approval process a shall be conducted according to a procedure recognized by the customer b includes the manufacturing process approval procedure recognized by the customer c is not required for products supplied d none of the above e a and b are correct only 根据 ISO TS 16949 2002 一个产品批准 过程 a 必须根据客户认可的程序进行 b 包括客户认可的生产过程批准程序 c 对产品没有要求 d 以上皆非 e a 和 b 正确 036The top management shall provide evidence of its commitment to the quality management system by a establishing the quality policy b conducting management reviews c ensuring the availability of resources d all of the above e a and c are correct only 最高管理层藉由哪些方面来提供关于 对质量体系承诺的证据 a 建立质量方针 b 实施管理评审 c 确保资源的可使用性 d 以上皆是 e a 和 c 正确 037The quality management system shall be reviewed for a integrity if subject to change b stability over time c suitability to the customers and suppliers d all of the above e a and c are correct only 质量体系必须审查哪些 a 整体性 如果有变化 b 对时间的稳定性 c 对客户和供货商的适用性 d 以上皆是 e a 和 c 正确 038The impact of field failures shall be analyzed for their influence on a quality b safety c long term profitability d all of the above e a and b are correct only 对全面失效所造成的影响分析在 a 质量 b 安全 c 长期的利润 d 以上皆是 e a 和 b 正确 ITC ID No QuestionTranslation 039When an organization outsources processes under which conditions can it delegate technical responsibility a if agreed by the customer b if evidence is provided that the supplier has control of the design process c if the supplier is ISO TS16969 2002 certified d whenever deemed necessary by the organization e none of the above 当组织有外包过程时 哪种情况可以委 以技术职责 a 如果客户同意 b 当有证据显示供货商对设计过程进 行控制 c 如果供货商是 ISO TS 16949 2002 认证通过 d 组织认为有必要 e 以上皆非 040The quality management system documentation shall include a only a quality manual and associated procedures b only a quality manual and documents insuring control of the processes c at least a quality policy objectives and all records required by ISO TS 16949 2002 d a quality manual associated procedures and control documents for the processes e only the documents required by the customer 质量管理体系文件化包括 a 只有质量手册和有关程序 b 只有质量手册和确保过程控制的文 件 c 至少有质量方针 目标 和所有 ISO TS16949 2002 要求的记录 d 质量手册 相关程序 和过程控制文 件 e 只有客户要求的文件 041What processes for the quality management system should an organization identify a management processes b processes for the provision of resources c processes for financial activities d a and b are correct only e none of the above 组织应该识别质量管理体系的哪些过 程 a 管理过程 b 资源提供过程 c 财务活动过程 d a 和 b 正确 e 以上皆非 ITC ID No QuestionTranslation 042An acceptable timing plan produced by the design team could be a GANTT charts b Critical Path Method CPM charts c Pert charts d any of the above e none of the above 设计团队制作的时间计划可以是 a 甘特图 b 重要路径方式 CPM c Pert Diagramm d 以上都可 e 以上皆非 043Which of the following statements regarding control plans are is true a a single control plan may apply to a family of products produced by the same process at the same source b the control plan does not replace the information contained in detailed operators instructions c control plans are living documents d all the above are true e a and c are true only 哪些叙述关于控制计划是正确的 a 同一过程生产的同一类型产品可使 用一个控制计划 b 控制计划不能代替操作工所使用的 工作指导书中的信息 c 控制计划是 活 文件 d 以上皆是 e a 和 c 正确 044An organization that is not design responsible would begin design and development with a the project timing plan b product design and development c a manufacturing feasibility study d process design and development e a and b are correct only 不负有设计职责的组织 设计开发的过 程应开始于 a 项目时间表 b 产品设计开发 c 生产可行性研究 d 过程设计开发 e a 和 b 正确 ITC ID No QuestionTranslation 045Benchmarking is a a technique to determine best practice b a way to provide input to the establishment of measurable performance targets c the identification of objective performance measures d a financial comparison e a and b are correct only ISO TS 16949 中的同行业竞争对手分 析 a 决定最佳实务的一种工具 b 提供建立可量测绩效指标的一种方 式 c 目标绩效测量的识别 d 财务的比较 e a 和 b 正确 046Whic