沃尔玛产品检验标准

WALMART Stores Inc 1 Introduction 略 略 2 Regulatory Compliance 符合规定符合规定 Walmart Suppliers must comply with all laws including Federal State and Local laws as required under the Supplier Agreement 供应商必须按供应商协议要求遵守联邦 州和地方法律 3 Footwear Testing Program 鞋测试程序鞋测试程序 This is an annual testing program that involves testing of the following samples 年度测试程序包括测试以下样品 Footwear Pre Production Components Testing 鞋产前 部件测试 Production Testing of Complete Shoe 整鞋的生产测试 In Store Testing 场内测试 Warehouse Testing 仓库测试 Other testing at the request of the Walmart New York Office Technical Department or Compliance Department 沃尔玛纽约办公室技术部或合规部要求的其他测试 3 1 流程图流程图 Footwear Pre Production Component Testing Process 鞋产前鞋产前 部件测试流程部件测试流程 Manual Name Walmart USA Footwear Revised April 2010 4 3000 双以上的订 单需要测试 女鞋高跟按 4 1 7 需要进行疲劳和撞击 测试的 不论订单量多少 均应测试 所有的新款 现有款 式每年 1X 生产测试 供应商改善并提 交重测 第二次测试生产测试 生产测试 纽约申诉办公室处理 3000 双及以内的 订单不需要测试 Footwear Production Testing Process 生产测试流程生产测试流程 NOTE Refer to Section 3 3 1 Production Testing Incentive Program incorporated into Production process NOTE Children s items are tested for restricted substances at each production accumulation level NOTE Direct Import and First Cost orders require testing POCO prior to shipment to the states Domestic landed orders require Warehouse Testing POCO prior to allocation of order to the stores refer to Section 3 3 2 of this manual Manual Walmart USA Footwear Revised April 2010 5 样品测试通过 FIT 审批程序 第一次生产测试 订单 5 万双以内 第二次生产测试 订单 5 万 10 万 双 在 100 万双以内 每 10 万双测试一次 超过 100 万双 每 25 万双测试一次 合格或基本合 格 装运 关键沃尔玛或重大缺陷关键规定 供应商改善并提 交重测 供应商按沃尔玛合规 要求将改善计划送检 测实验室批准 合格或基本合格 关键沃尔玛 POCO 注释 3 装运 第二次测试 合格或基本合格 关键沃尔玛 POCO 注释 3 装运 不合格 则提交纽 约申诉办公室处理 改善计划未被批 准 取消订单 改善计划批准 供应商改善并提 交重测 合格 关键规定 POCO 程序 注 释 3 装运 不合格 则提交 沃尔玛合规部处 理 注释 1 根据 3 3 1 生产测试鼓励措施 2 童鞋必须在每个生产步骤进行限制物质的测试 3 直接进口或第一手成本订单需要在装运前进行 POCO 测试 本土订单在配送到各门店之前进行 POCO 测试 参加 3 3 2 In Store Quality Audit Process 场内测试流程场内测试流程 Note All items pulled from the store at least 1 x per year Replenishable items pulled from the store 1 or 2 times per year based on Supplier performance refer to section 3 3 1 of this manual Manual Name WM USA Footwear Revised April 2010 6 检测实验室根据沃尔 玛订单 指定从商店 取什么款式进行测试 检测实验室通过零售 链查找各个场内检测 商品是否可以取得 检测实验室从商店抽取 指定的检测样品 代表 性尺码和全色系 检测合格或基本合格 场内检测完成 报告 送达供应商 关键规定不合格 自动扩大抽样重测 关键沃尔玛不合格 或重大缺陷 私人 品牌由纽约上诉办 公室决定重测 授 权或国家品牌由采 购 DMM 决定重测 不要求扩大 抽样重测 要求扩大 抽样重测 自动 关键规定不合格 报告提交沃尔玛合规部 产品召回 沃尔玛合规部向 CPSC 报告召回 关键沃尔玛不合格或重大缺 陷 私人品牌的报告送达纽 约上诉办公室 授权或国家 品牌的报告送达采购 DMM 由其在需要是通知 产品撤柜 注释 所有的商品每年至少从商品抽样一次 补货商品根据供应商的表现 3 3 1 部分 每年抽取 1 或 2 次 Footwear Production Warehouse Testing POCO Process仓库测试 仓库测试 POCO 流程 流程 Manual Walmart USA Footwear Revised April 2010 7 关键沃尔玛不合格 则 提交纽约申诉办公室处 理 关键规定不合格 则提 交沃尔玛合规部处理 生产样品有一项安全 规定要求检测不合格 检测实验室通知海外品保 经理 采购和工厂 告知 测试不合格涉及的订单已 经启动了 POCO 程序 关键规定不合格 改善计划提交沃尔 玛合规部批准的检 测试验室 改善的样品提交重测 样品由第三方采样并盖 戳 关键沃尔玛不合格 改善计划批准 工厂立即停止生产 直接进口或第一手成本订单 重测合格 工厂恢复生 产 重测不合格 见生产测试程序 审核员选取生产样并盖戳 在装运前送检测实验室 本土或落地订单 放行 产品发 沃尔玛仓库 沃尔玛人员从美国 仓库选取样品 在 配送前送检测实验 室 检测合格 POCO 暂停 相应的订单放行 装运 关键沃尔玛不合格 则提交纽约申诉办公室处理 关键规定不合格 则提交沃尔玛合规部处理 检测合格 POCO 暂停 产品配送到各门 店 3 2 Footwear Pre Production Component Testing 鞋产前鞋产前 部件测试部件测试 It is the Supplier s responsibility to ensure that all footwear components and or pre production samples are submitted to the laboratory on a timely basis and no later than 60 days prior to the ship date 供应商应当确保及时且不迟于装船前60天将部件和样品送检 Footwear Components Testing must be completed for all items manufactured in Asia Pacific Footwear components testing will only be conducted at a testing laboratory in Shenzhen China see Appendix C for location 亚太区产品必须进行部件检测 检测只能在深圳的实验室进行 The Supplier does not have to wait until a purchase order is created to submit footwear components and or pre production samples of the complete shoe for testing Please enclose a copy of the quote sheet for each style or stock number when the purchase order s is not available 供应商可以不必等收到订单再送检 如果没有订单 请附报价单或者商品编码 3 3 Production Testing 生产测试生产测试 Production samples submitted for testing must represent the actual product complete shoe being made 送检的样品必须能够代表的实际生产的产品 if a change is made in factories or if goods are split into different factories production level testing must be accomplished for each factor 如果更换工厂或者产品分派到不同工厂生产 生产测试应该分别各工厂进行 Children s items Any change of materials or factory will require restricted substance testing 儿童产品 任何材料或工厂的更换必须进行严格的实质性测试 3 3 1 Production Testing Incentive Program for Suppliers 供应商生产测试激励 分类 供应商生产测试激励 分类 Tier I Suppliers with 10 or less failures and no Critical Regulatory or Critical Walmart failures One 1 Production test for up to 100 000 双 One 1 additional Production test for every 250 000 双 for P O over 100 000 双 1 x year In Store testing I 类供应商 检测不合格率在10 或以下 且没有重大规定或重大沃尔玛不合格 10万双内一次生产测试 超过10万双的 每25万双进行一次测试 1年1次场内测试 Tier II Suppliers with any Critical Regulatory or Critical Walmart failures or with overall more than 10 failure rate Follow testing process outlined in section 3 1 2 x year In Store testing II 类供应商为有重大规定或重大沃尔玛不合格 或者总体不合格率超过10 按3 1的要求进行检测 1年2次场内测试 All performance criteria is based on a prior 12 months performance but reviewed bi annually 检测结果根据之前的12个月计算 每2年审核一次 Note Suppliers with 10 or less tests per year are Tier II Suppliers 每年测试在10次或少于10次的为II 类供应商 3 3 2 Production Warehouse Testing POCO Prior to Distribution to Stores 派送前的仓库测试派送前的仓库测试 Failures for the following testing attributes are required to follow the POCO process 以下项目测试不合格必须进入POCO流程 Lead content in children s shoes 童鞋铅含量 Formaldehyde in children s shoes 童鞋含甲醛 Phthalates in children s shoes 童鞋含苯二甲酸 Mechanical hazards for children s shoes small parts sharp edges points 童鞋机械危害 小部 件 锋利边 点 Traceability labeling in children s shoes 童鞋标签可追溯性 Static skid resistance 静态防滑 Women s high heel fatigue and impact component 女鞋高跟疲劳和冲击 Women s high heel attachment strength 女鞋高跟附着强度 Steel toe impact and compression tests 钢趾冲击及抗压测试 Static soak and wet flex waterproof tests 静态浸泡和湿弯曲防水测试 Non marking for shoes with outsoles labeled as non marking 无痕 大底标识无痕 Oil swell for shoes with outsoles labeled as being oil resistant component 油泡胀 大底标识 防油 Temperature rating for boots labeled as being temperature rated 温度等级 靴子标识温度等 级 Safety work shoes improper labeling 安全工作鞋 不恰当标识 3 4 In Store Quality Audit Protocol 场内质量审核规定场内质量审核规定 For the Initial In Store Quality Audit representative sizes and a full color range of each style will be pulled from the stores Additional testing of failed In Store goods High Sampling Retest may occur when the Initial In Store Quality Audit results in a Critical Regulatory or Critical Walmart Test Failure see High Sampling Retest section below Refer to section 3 1 for the In Store Quality Audit Process diagram 初始场内质量审核从商场内抽取代每款表性尺码和全部色系 重大规定和重大沃尔玛测试不合格可能导致不合 格产品的附加测试 参加3 1流程 The Initial In Store Quality Audit 初始场内质量审核初始场内质量审核 During the initial In Store Quality Audit all items will be pulled for testing as soon as they are available in stores All applicable testing will be conducted including Critical Regulatory and Critical Walmart compliance requirements and performance testing 所有的产品测试所有的项目 High Sampling Retest 高样本复测高样本复测 A High Sampling Retest is conducted when an initial In Store Quality Audit fails 初始场内审核不合格则进行高样本复测 Samples for High Sampling Retest of the failed product will be pulled and subjected to retesting for the failure attribute only not full testing unless full testing is requested by Walmart 高样本复测只测试不合格的项目 除非沃尔玛要求全部测试 订单量订单量样品规模样品规模主要和重大的沃尔玛不良数量主要和重大的沃尔玛不良数量 合格合格 不合格不合格 10 000 双以下 32 双 2 3 10 001 35 000 双 50 双 3 4 35 001 500 000 双 80 双 5 6 500 001以上 125 双 7 8 Important Note Critical Regulatory failures have a zero tolerance level and any failure will result in a Product Recall from the stores 注意 重大规定不合格实行注意 重大规定不合格实行 零容忍零容忍 任何违规将导致产品召回 任何违规将导致产品召回 3 5 Walmart Exception Orders 例外订单例外订单 Exception orders are buys made outside of the normal milestone deadlines in order to react to market direction or fashion trends 例外订单是因市场导向或流行趋势而需要采购的非正常期限的订单 Note Supplier is responsible to review all requirements to enable proper approval process as defined below before accepting an order 供应商在接单前应当确认符合以下规定的流程 The following table outlines the Testing Process for Exception Orders 例外订单的测试流程 定义定义预先批准预先批准测试要求测试要求标识标识 快速采购快速采购 Pre made product from a Supplier Product already produced at time of the buy 产品在下单时已经在 产 Walmart Dept VP DMM or Category Team Leader pre approval required to be a Pick Up Buy Testing lab must be notified by the Walmart Dept VP DMM or Category Team Leader of the Pick Up Buy before samples are submitted 沃尔玛预先批准 且通 知实验室 Component Preproduction Testing not required Production Testing required and must be submitted to the designated testing lab Refer to Section 3 11 for required sizes to be submitted Full color range for each style must be submitted In Store Quality Audit is required 无须部件 产前检验 到指定实验室进行生产检验 按3 11规定送样 每款全色系 送检 需要场内检验 Supplier must indicate Pick Up Buy on the testing application form 供应商在检测申请 上注明 快速采购 Test Order 试订单试订单 Small orders to test new item or concept Goods have not been produced at the time of the buy 之前未生产过的新产 品的小订单 Walmart Dept VP DMM or Category Team Leader pre approval required to be a Test Order Testing lab must be notified by the Walmart Dept VP DMM or Category Team Leader of the Test Order before samples are submitted 沃尔玛预先批准 且通 知实验室 Component Preproduction Testing not required Production Testing required and should be submitted to the designated testing lab Refer to Section 3 11 for required sizes to be submitted Full color range for each style must be submitted In Store Quality Audit is required 无须部件 产前检验 到指定实验室进行生产检验 按3 11规定送样 每款全色系 送检 需要场内检验 Supplier must indicate Test Order on the testing application form 供应商在检测申请 上注明 试订单 3 6 Test Report Ratings 检测报告评级检测报告评级 PASS The sample has no Critical Regulatory Critical Walmart Major or Minor Defects 合格 样品无重大规定 重大沃尔玛或重大或小的缺陷 MARGINAL PASS All products with Minor Defects and minor deviations from standards as decided by the laboratory will be rated Marginal Pass 基本合格 测试有小缺陷的小的偏离 Marginal Pass rating is an approval for Supplier to ship goods 基本合格供应商可以装运 In situations where numerous violations of approved standards continue these ratings could result in future test failure 如果一再重复违规 则可能导致今后不合格 Suppliers should insure that they adhere to the Walmart Footwear Standards 供应商应保证遵守沃尔玛鞋产品的标准 Walmart reserves the right to cancel any order with a Marginal Pass rating 沃尔玛有权取消基本合格产品的订单 FAIL The sample has Critical Regulatory Critical Walmart or Major Defects as defined in section 3 7 and as listed in Appendix A 不合格 样品有重大规定不合格 重大沃尔玛不合格或者重大缺陷 3 7 Defect Classification 缺陷分类缺陷分类 Critical Regulatory Impacts product that is non compliant with government regulations 重大规定 产品不符合政府的规定 Critical Walmart Walmart requirements that are not covered by law 重大沃尔玛 法律之外的沃尔玛的要求 Major Likely to result in customer complaint or return 重大缺陷 很可能导致客人投诉或退货 Minor Unlikely to result in customer complaint or return Refer to Appendix A for a list of defect type classifications 轻微缺陷 不太可能导致顾客投诉或退货 3 8 Quality College 质量大学质量大学 Quality College puts the Supplier and the Test Lab Technical Support Group together in an effort to clarify and resolve Supplier s questions and or address Supplier quality issues 澄清或解决供应商的问题 处理供应商质量事项 3 9 Testing Turn Around Time 测试周期测试周期 Standard Testing Turn Around Time Turn around time is four 4 working days from the time the laboratory receives samples 收到样品时起4个工作日 Express Testing Services are available at additional cost Express Testing is available as a one day 24 hours or two day 48 hours turn around excluding the day the product is received For additional information about this service please contact the laboratory directly 快速测试 24小时或48小时 需额外付费 3 10 When to Submit Pre Production Component and Production Samples 何时提交产前何时提交产前 部件样品部件样品 Testing Process Monitoring is conducted by reviewing all Purchase Orders to ensure all orders are tested in compliance with the Walmart testing requirements This monitoring is accomplished by reviewing the testing status of all Purchase Orders and if testing is not complete the applicable Testing Notification Forms will be issued as follows 测试流程监控将监督所有订单是否按沃尔玛的测试要求进行测试 如果测试未完成 将发出 测试通知书 Footwear Pre Production Component testing and Production testing notification forms will be forwarded to Suppliers 60 days prior to the shipping date and 30 days prior to the shipping date Xfactory date 产前 部件测试通知将在装运前60天和30天发出 If Supplier fails to submit footwear components and or actual shoe samples for testing 15 days prior to the shipping date a non compliance testing notification form will be issued to the Supplier 如果供应商未能在装运前15天提交样品 将收到不符合测试通知 Note Suppliers are responsible for passing all required testing and should not wait for the notification forms in order to submit samples to the laboratory for testing 注意 供应商应当负责通过各项测试而不应当等待测试通知再将样品送检 3 11 What to Submit 测试提交什么测试提交什么 Footwear Components Testing 部件测试部件测试 When submitting footwear components for testing you must send the following 1 The prototype of the complete shoe for reference to assist in component testing 整鞋样品 2 Quantities of components as follows 如下部件数量 部件部件数量数量尺寸尺寸 帮面材料 织物 皮革每色5片 如果需防水测试则7片 8 x 8 PU PVC每色5片8 x 8 3 片 12 x 8 2片 大底 中底材料 6 个大底 6 个中底 婴儿鞋必须有6码的 Toplift20 个 配件 鞋带16 个 Eyelet 金属眼5 个 D 环5 个 拉链10 15 个 松紧带6 个 各50厘米长 带扣15 个 挂件和饰品5 个 Grommets 扣眼6 个 织物材料每色5片8 x 8 鞋垫5片8 x 8 粘带扣两边各12 长 钎子尾6 个 鞋跟6 个 包装箱6 个 Pre Production Testing 产前测试产前测试 When submitting Pre Production samples please send prototype sample identical to the items being shipped to Walmart Stores At least two 2 双 of each style or gender must be submitted For infant shoes size 6 must be submitted 每款或性别各至少2双 婴儿鞋必须有6码的 Production Testing 生产测试生产测试 When 10 of initial shoe production is complete or as otherwise directed by Walmart the Supplier must submit samples representing sizes as specified below Subsequent accumulation production sample submissions must be based on accumulation requirements as set forth in the Footwear Production Testing Process diagram on page 5 of this manual For children s footwear a full color range of each style must be submitted 订单完成10 时或者沃尔玛另行要求时 供应商按以下提交样品供测试 后续生产样品根据流程图要提交测试 童鞋全部色系每个款式均需测试 Institutional Shoes 5双大码 男鞋 女鞋 少年 少女 3双 随机码 婴儿 儿童 3双 码数如下 Missy Youth size 13 Toddler size 11 Infants size 6 男鞋 女鞋钢趾防水测试 4双 For children s shoes with components exhibiting surface coatings the following number of components must accompany the complete shoe submission 童鞋表面装饰需随整鞋提交以下部件 Eyelets 每色48 个 其他五金件 每色12 个 Production Retest will require the Supplier to re submit samples to be tested only for the failure attribute found during Production Testing 生产重测 测试不合格时需要重新提交样品进行测试 Additional Supplier s Documentation The following documentation must be submitted with each Production sample as applicable 需要提交的其他文件 A Certificate of Compliance COC as required by Walmart Regulatory Standards and per Toxics in Packaging Regulations TIP 沃尔玛规则标准和包装中毒物标准所要求的符合证明 B Supporting documentation for labeled claims such as chemical free 标签声明的支持文件 例如 不含化学物品 3 12 Where to Submit Pre Production and Production Samples 样品提交到何处样品提交到何处 Please refer to Appendix C for laboratory locations and information 请 参加附件C检测实验室信息 3 13 Premium Gift with Purchase Program 赠品赠品 The Supplier of the gift must submit the product for testing to ensure the product is in compliance with appropriate Walmart requirements e g toys jewelry etc refer to Appendix C for the information on how to locate the testing protocols 赠品供应商应当提交产品进行测试以确保符合沃尔玛的要求 例如玩具 珠宝等 PLEASE NOTE FOOTWEAR WILL NOT BE SHIPPED WITHOUT A PASSING TEST REPORT FOR THE GIFT ITEM 注意 如果赠品未取得测试合格的报告则鞋子不得装运 4 PERFORMANCE SPECIFICATIONS 测试标准测试标准 4 1 COMPONENT TESTING 部件测试部件测试 4 1 1 UPPER MATERIALS PVC PU 帮面材料帮面材料 PVC PU 测试项目测试项目测试方法测试方法结果要求结果要求 FLEXING RESISTANCE 曲折测试 耐折性能 PVC PU Functional Upper Components PVC PU 功能性帮面材料 SATRA TM55 No More than Slight Surface Damage 50 000 Flexes Room Temperature 室温 50 000次曲折只允许轻微表面破损 Note The following footwear categories are excluded Infant raw material is not accepted for test 压缩形变适用于整片式发泡鞋垫 不接受原材料测试 Slipper Foam Adult Children s 5 mm to 15 mm thick 成人鞋 童 厚5 15mm Adult 15 mm thick 成人鞋 厚度 15 mm FIA 304 Modified Not 20 5 loss of thickness 厚度减少不 20 5 Not 5 5 loss of thickness tested with thickness modification factor 厚度减少不 5 5 测试厚度变更特征 Note Infant Toddler slipper foam and foam material that is 5mm thick is excluded from test Only PU Foam including any PU Foam Padding Layers Foam labeled as Memory Foam is subjected to testing 厚度 13 mm 96 kg m3 3 4 1 16 OUTSOLES 大底大底 FABRIC COVERED OUTSOLES 贴布大底贴布大底 All Fabric covered outsoles 所有贴布大底 VISUAL EVALUATION 外观评估外观评估 Shall not exhibit any coating of any kind 不应看到涂层 OUTSOLE TREAD DESIGN 大底底纹设计大底底纹设计 Slab soling direct materials not molded 所有片式大底 非模子底如裁片式 必须在 大底前部有底花设计 Rubber TPR German compound materials are excluded 不适用于橡胶 TPR和德国底 外所有材质的大底 VISUAL EVALUATION 外观评估外观评估 Must have tread design in forepart regardless of heel height不论跟的高低 前段必有底纹图案 TPR UNIT BOTTOMS TPR大底片大底片 All TPR units with a heel height 4 cm 跟高 4 cm的TPR 一片式 VISUAL EVALUATION 外观评估外观评估 Must have a shank bridge attached to the breast end 大底在跟底结合部位务必设计支撑桥 COLORFASTNESS TO CROCKING 磨擦色牢度磨擦色牢度 Fabric Slipper Soles 纺织品拖鞋底Dry 3 5 Leather Slipper Soles 皮革拖鞋底 AATCC 8 Gray Scale Dry 3 5 Note White and light colors are excluded from test 不适用于白色或浅色 ANTI YELLOWING TO UV LIGHT 紫外光抗黄测试紫外光抗黄测试 Crepe Outsoles 生胶大底 White Color TPR Outsoles except categories listed below 白色TPR大底 不含下述所列明的 鞋子 3 5 Gray Scale 4 0 Gray Scale UV Light 30W 20cm x 6 hrs 4级 30瓦 UV 20厘米 X 6小时 White Color TPR Outsoles for Men s Women s Athletic Aqua Socks Indoor Slippers All Other White Color Outsoles other than TPR Crepe specified above 男女运动鞋 滑水鞋 室内拖鞋的白色 TPR大底 所有其他白色大底 除上述TPR 生胶之 外的其他大底 3 25 SOP 4 0 Gray Scale UV Light 30W 20cm x 3 hrs 4级 瓦 UV 20厘米 X 3小时 Note Vulcanized outsoles are excluded Test applies only to portions of the sole that are exposed to light 硫 化大底仅测试暴露在阳光下的部份大底 NON MARKING 不留痕 All Dark color footwear outsoles 所有深色大底 Any outsole intended for use on footwear labeled as Non Marking 注明不留痕的所有材质大底 3 20 SOP 4 0 Gray Scale OIL RESISTANCE 耐油耐油 TPR outsole