商务礼仪商务谈判脚本script.doc

国国 际际 商商 务务 交交 际际 作作 业业 第三小组第三小组 成员 成员 刘苗刘苗 总经理总经理 吕倩倩吕倩倩 销售经理销售经理 吴姣姣吴姣姣 总经理助理总经理助理 赵玲玲赵玲玲 销售经理销售经理 蒋永静蒋永静 总经理总经理 聂小丰聂小丰 总经理助理总经理助理 1 telephone Annette smiling hello excuse me is that Melissa JEFANO company Melissa yes are you Annette I am the assistant Annette from LESELE COMPANY who make an appointment with you last week Melissa oh I remember you Miss Annette do you have some problems Annette oh I would like to ask that when you and your boss will arrived at guangzhou international airport tomorrow This will facilitate us to do a good job of reception Melissa 9 30 tomorrow Annette tomorrow is it Ok so see you tomorrow Melissa ok see you bay Annette ok bye 2 receiving the visitors Annette Excuse me are you Miss Journey from JEFANO Company in America Journey Yes I m you are Annette the assistant of Miss Bonnie from LESELE FOOTWEAR CO LTD right Annette Yes Miss journey How do you do Welcome to China Journey Thank you Annette let me introduce my boss Miss Bonnie the general manager Miss Kerry the sales manager Bonnie Miss Journey nice to meet you Kerry is also say that to Journey Journey so happy to see all of you here 互相握手互相握手 this is our sales manager Maria and assistant Melissa Bonnie nice to meet you to Meria and Melissa and Meria and Melissa give respond Annette our car is over there you must be tired We have book a hotel for you this way please Let me help you Meria Thank you very much 3 Opening the statement Bonnie Welcome everyone it is a pleasure to see you here JourneyJourney Thank you Bonnie Can we get you anything Maria No thank s Bonnie All right Then I know your time is valuable We are hoping that this meeting will not go longer than an hour shall we start Journey ok Kerry I will make a note of it And I have a agenda give them agenda to change the order or add items as you wish Bonnie This looks fine You seem to have covered everything Part 4 business negotiation Journey We are interested in your products in your price list how about the supply position Bonnie for most of the articles in the cataloge we have a good supply Melissa here is our inquiry list you will find the required items specifications and quantities all there Kerry thanks I will look into it and let you have firm order tomorrow Bonnie as you know the fashion footwear market is very competitive so we all should cherish this opportunity to work together Maria yes we all know that So how about your offer Bonnie generally we make an average offer as 30 per shoe if you have a large order Journey what it s too high I cannot receive it Kerry But Miss Journey you should have know that the martial cost is increased fast the offer we gave is reasonable Maria we are going to order 10000pairs I thingk it s a large order could you give us some cheaper price Kerry Annette Could you give more information about our products to Miss journey Annette it s my pleasure Journey look carefully ok I got it we should discuss some terms with my colligate Should I have a rest Bonnie sure it s your time please after 3 minutes Journey ok after discussing of it wo agree with your offer but in connection with our usual payment terms please refer to our letter of 12 october Kerry no problem so do we obtain the consensus of opinion Maria of course Annette well now I could just summarize our conclusions so far you ve agreed to purchase 10000 pieces of our new products that as the contract to be delivered by the end of November SJ01 and SJ02 the size of small is 3000 pieces SY01 and SY02 the size of middle is 3000pieces and WE01 and WE02 the size of large is 4000 pieces Journey that s right Melissa Ok from our side We ve agreed to receive the payment in 2 methods 50 of these products was paid by T T and the balance was paid by L C as our contract Bonnie yeah that s right Melissa how about the shipment Kerry yeah that s what I want to point Within 15 days after receipt of L C allowing transshipment and partial shipment These what we point are the important clause and the else of the clause we can have a carefully review on the contract ok Journey ok so let s change the contract and analysis the others look at the contract a few minutes Maria All right i think everybody had a clearly answer we